Service contract determination for service request

Hi,
is there a way to influence the contract determination in a service request creation process?
The contract should be found if there is one for sold-to-party OR ship-to-party.
Thank you.
Kind regards
Manfred

Hi Manfred,
I don't know about "Ship-to arty" use in contract determination. AFAIK Sold2-Party, Sales and Service Organization, status of the Service Contract (released), Start and End date and the object list are responsible for the Contract determination. Hence if I'm not wrong a sold2-party must be provided.
There is the CRM_SERVICE_CONTRACT Badi and what we did in our process is to use the Event framework to ensure a contract redetermination after change of the sold2-party. Take a look at CRM_SEARCH_SERV_CONTRACTS_EC for ideas in that direction.
Regards,
Hendrik

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