Problem in using camera

when ever i open my camera it shows me an error message sayin "Close all other applications" even all the apps are closed... can any one help me.??
i have done soft and hard reboot.. cleared my sd card and also updated my device software from 4 to os5 even though it doesnt work... 
when i bought the mobile it used to work, all this happened suddenly i dont the cause.
pls help me...
my phone model is curve 8520

Hi and welcome to the forums!
You have done the hard reset so you have two options:
Resolution 1c
Run the BlackBerry smartphone through the application loader tool. For instructions, see KB03621 .
Cause 2
There is a physical problem with the integrated camera.
Resolution 2
If all the above have been attempted and the camera application does not open, contact the service provider for further assistance.
Thanks,
Bifocals
KB15544 "Could not launch camera application" error appears when opening the camera on the BlackBerry smartphone
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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    Fred: OK, how can I easily get the bloody serial number for you?
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    Soumyadeep: Once you login to the Adobe account, click on "My products" under the "My products and services".
    Soumyadeep: There you can locate the serial number which you have registered.
    Fred: OK, so you don't need it now. It isn't in a format that I can copy and paste.
    Fred: 116040070815784336099081
    Soumyadeep: Since it was registered in your Adobe account we can get the information from there.
    Soumyadeep: Thank you for the serial number.
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    Fred: So, what you are telling me is that I can't open a RAW file in LightRoom into Camera Raw. Simply stated.
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    Soumyadeep: May I have the name of the camera model you are referring?
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    Soumyadeep: .Thank you for the information.
    Fred: Both are listed as supported by Adobe PhotoShop and Camera Raw. I found that in my research.
    Soumyadeep: Okay.
    Soumyadeep: Please close all the Adobe applications.
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    Fred: OK, just a moment and I'll do that.
    Soumyadeep: Click on Start.
    Soumyadeep: Fred, may I know what operating system you are using?
    Fred: I am working on Windows 7 64 bit operating system.
    Fred: I have closed all applications from Adobe.
    Soumyadeep: Thank you for the information.
    Soumyadeep: Click on Start.
    Soumyadeep: Just type %Appdata% in the search box and hit the enter key.
    Fred: Ok, Im pretty computer savy so just tell me where you want to go.
    Soumyadeep: Double click on Adobe folder.
    Fred: Done
    Soumyadeep: In that folder you will have a folder CameraRaw. Please rename the folder as CameraRawold.
    Fred: Done
    Soumyadeep: In that folder you will have a folder Adobe Photoshop CS6. Please rename the folder as Adobe Photoshop CS6old
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    Fred: Done
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    Soumyadeep: Let me know the status.
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    Fred: I can change the properties of the file to open in another program if that is where we are going.
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    Fred: Given a little more time it opened in Camera Raw.
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    Fred: And I lost my presets.
    Fred: OK, where does this leave us?
    Fred: With regards to LightRoom 4?
    Soumyadeep: Fred, you wanted to open the raw images in Camera raw option instead of Photoshop CS6, right?
    Fred: Camera Raw appears to be functiong fine.
    Soumyadeep: Great!
    Soumyadeep: Please close all the Adobe application.
    Soumyadeep: Re launch Photoshop and type CNTRL+ K.
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    Fred: Ok, let me close all of them.
    Fred: OK, closed sir.
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    Soumyadeep: A new window will pop up "Preference"
    Fred: Just a second it is opening. Thanks for help.
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    Soumyadeep: You are welcome.
    Soumyadeep: Correct.
    Fred: OK, I'm in Preferences
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    Fred: It is checked. I do know that on this machine that the graphics processor is not fully supported due to a lack of a separte video card.
    Soumyadeep: Okay. Please do check once that the graphic drives are updated or not.
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    Fred: OK, it finally opened. Just a second.
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