Problem Inserting Shared Steps.

Question

A user created query to insert steps on the Web Access Client when building a test case. Now the user can´t run any queries  and gets the error: 
Expecting end of string. The error is caused by «[System.WorkItemType]». Parameter name: wiql
The Query editor is non-functional for inserting shared steps for this user. 
This is only effecting the user and the Insert Shared Steps works correctly on MTM, as this is only a problem on the Web Access client.

Answer 1

Hi Parks4619, 
Thanks for your reply.
Yes, the modifications in Insert shared steps query editor will be remembered in Web Access, but as far as I know after clicked the
Insert shared steps icon, it will only open the INSERT SHARED STEPS dialog, query won’t be executed until the user click the
Run query icon manually in this dialog. You configured the query will be executed automatically after clicked the
Insert shared steps icon to open the INSERT SHARED STEPS dialog? If yes, how did you configure that? 
If this issue only happened on this one user, please try to remove it from your TFS Server, and clean the Cache on your TFS Server, then re-add this user back to your TFS Server.
Clean the Cache for TFS 2013 manually(delete the content of the folder only, not the cache folder itself):
Clean the Cache folder on Server machine. The folder path is:
C:\Program Files\Microsoft Team Foundation Server 12.0\Application Tier\Web Services\_tfs_data.  
After cleaned, on Server machine, click Start and select
Run… to open the dialog box, then input iisreset.exe and click OK, wait it run completely.
If you can reproduce this issue, please share the detailed reproduce steps here, it will help us provide the better response.  
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