Problem installing Dynamic Converter

Hello,
We are working on UCM10gR3 and we tried to install Dynamic Converter.
After installing, enabling and restarting Content Server, the restart
action fails and in the log files, we have the error below.
If we disable the Dynamic Converter component, there is no problem.
Here is the error while restarting the Content Server just after
installing DC :
cmu 12.01 09:53:18.394 main Loading tasks file from
/produits/ucm10g/pom/cmu/pom/templates/tasks.hda.
cmu 12.01 09:53:18.396 main No tasks defined. exiting.
startup 12.01 09:53:19.330 Finalizer strings 756 ms.
startup 12.01 09:53:19.331 Finalizer core strings 1355 ms.
Échec de l'initialisation du serveur.
(internal) 12.01 09:53:19.577 main !csFailedToInitServer
(!syServiceRuntime,java.lang.NullPointerException
at DynamicConverterInstallFilter.initEnvironmentVariables(Unknown Source)
at DynamicConverterInstallFilter.initEnvironmentVariables(Unknown Source)
at DynamicConverterInstallFilter.doFilter(Unknown Source)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:92)
at
intradoc.server.IdcExtendedLoader.executeFilter(IdcExtendedLoader.java:285)
at
intradoc.server.IdcExtendedLoader.extraAfterConfigInit(IdcExtendedLoader.java:82\
at intradoc.server.IdcSystemLoader.finishInit(IdcSystemLoader.java:280)
at intradoc.server.IdcSystemLoader.init(IdcSystemLoader.java:185)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:73)
at IdcServer.init(IdcServer.java:64)
at IdcServer.main(IdcServer.java:37)
)-exception stack
intradoc.common.ServiceException:
!syServiceRuntime,java.lang.NullPointerException
at DynamicConverterInstallFilter.initEnvironmentVariables(Unknown Source)
at DynamicConverterInstallFilter.initEnvironmentVariables(Unknown Source)
at DynamicConverterInstallFilter.doFilter(Unknown Source)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:92)
at
intradoc.server.IdcExtendedLoader.executeFilter(IdcExtendedLoader.java:285)
at
intradoc.server.IdcExtendedLoader.extraAfterConfigInit(IdcExtendedLoader.java:82\
at intradoc.server.IdcSystemLoader.finishInit(IdcSystemLoader.java:280)
at intradoc.server.IdcSystemLoader.init(IdcSystemLoader.java:185)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:73)
at IdcServer.init(IdcServer.java:64)
at IdcServer.main(IdcServer.java:37)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:148)
at IdcServer.init(IdcServer.java:64)
at IdcServer.main(IdcServer.java:37)
If anyone can help us...
Thank you in advance,

Hi
What version of CS and Dynamic converter are you using?
Thanks
Srinath

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    [2010-09-16:16:45:18] Background update not available
    [2010-09-16:16:45:18] begin quitting
    [2010-09-16:16:45:40] UI SWF load is complete
    [2010-09-16:16:45:41] UI initialized
    [2010-09-16:16:45:41] Pingback request completed with HTTP status 200
    [2010-09-16:16:45:41] Begin background update check
    [2010-09-16:16:45:41] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
    [2010-09-16:16:45:41] Background update not available
    [2010-09-16:16:45:41] begin quitting
    [2010-09-16:20:26:41] UI SWF load is complete
    [2010-09-16:20:26:41] UI initialized
    [2010-09-16:20:26:42] Pingback request completed with HTTP status 200
    [2010-09-16:20:26:42] Begin background update check
    [2010-09-16:20:26:42] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
    [2010-09-16:20:26:43] Background update not available
    [2010-09-16:20:26:44] begin quitting
    [2010-12-05:19:15:11] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2010-12-05:19:15:12] Commandline is: -silent
    [2010-12-05:19:15:12] Installed runtime (2.0.3.13070) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-12-05:19:15:12] Starting silent runtime update. Updating runtime from version 2.0.3.13070 to version 2.5.1.17730
    [2010-12-05:19:15:12] Installing msi at c:\users\risto\appdata\local\temp\air65bb.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
    [2010-12-05:19:15:14] Runtime Installer end with exit code 0
    [2010-12-05:19:15:16] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2010-12-05:19:15:16] Commandline is: -silent -location "C:\Program Files (x86)\Voddler" "C:\Program Files (x86)\Voddler\VoddlerPlayer.air"
    [2010-12-05:19:15:16] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-12-05:19:15:16] Invoking Application Installer for combined install
    [2010-12-05:19:15:16] Launching subprocess with commandline C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp -silent -withRuntime -url -location "C:\Program Files (x86)\Voddler" file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
    [2010-12-05:19:15:17] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2010-12-05:19:15:17] Commandline is: -runtime C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp -silent -withRuntime -url -location "C:\Program Files (x86)\Voddler" file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
    [2010-12-05:19:15:17] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-12-05:19:15:17] Unpackaging file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air to C:\Users\Risto\AppData\Local\Temp\fla83C6.tmp
    [2010-12-05:19:15:18] Application signature verified
    [2010-12-05:19:15:18] Unpackaging/validation complete
    [2010-12-05:19:15:18] No app located for appID 'VoddlerPlayer' and pubID '22AA32E1C519F8FB77514A36DC6C2AE2C623240F.1'
    [2010-12-05:19:15:18] Converting unpackaged application to a native installation package in C:\Users\Risto\AppData\Local\Temp\fla878E.tmp
    [2010-12-05:19:15:18] Native installation package creation succeeded
    [2010-12-05:19:15:18] Starting silent app installation to C:\Program Files (x86)\Voddler. Installing app VoddlerPlayer.22AA32E1C519F8FB77514A36DC6C2AE2C623240F.1 version 3.1 using the source file at file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
    [2010-12-05:19:15:18] Installing msi at C:\Users\Risto\AppData\Local\Temp\fla878E.tmp\setup.msi with guid {F2D36F4C-F63E-9EB1-758A-CB33FC50E650}
    [2010-12-05:19:15:19] Application Installer end with exit code 0
    [2010-12-05:19:15:20] Subprocess app installer succeeded
    [2010-12-05:19:15:20] Runtime Installer end with exit code 0
    [2010-12-05:19:16:35] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-12-05:19:16:35] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2010-12-05:19:16:35] Commandline is: -updatecheck
    [2010-12-05:19:16:35] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-12-05:19:16:35] Performing pingback request
    [2010-12-05:19:16:37] Pingback request completed with HTTP status 200
    [2010-12-05:19:16:37] Starting runtime background update check
    [2010-12-05:19:16:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
    [2010-12-05:19:16:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\Risto\AppData\Roaming\Adobe\AIR\Updater\Background
    [2010-12-05:19:16:37] Runtime update not available
    [2010-12-05:19:16:37] Unpackaging cancelled
    [2010-12-05:19:16:37] Runtime Installer end with exit code 0
    [2010-12-15:00:25:09] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2010-12-15:00:25:09] Commandline is: -uninstall
    [2010-12-15:00:25:09] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-12-15:00:25:09] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2010-12-15:00:25:09] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
    [2010-12-15:00:25:11] Runtime Installer end with exit code 0
    [2010-12-15:00:25:14] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2010-12-15:00:25:14] Commandline is: -silent
    [2010-12-15:00:25:14] No installed runtime detected
    [2010-12-15:00:25:14] Starting silent runtime install. Installing runtime version 2.5.1.17730
    [2010-12-15:00:25:14] Installing msi at c:\users\risto\appdata\local\temp\air9ed9.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
    [2010-12-15:00:25:21] Runtime Installer end with exit code 0
    [2011-11-10:15:14:19] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
    [2011-11-10:15:14:19] Commandline is:
    [2011-11-10:15:14:19] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-10:15:14:22] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
    [2011-11-10:15:14:22] Commandline is:
    [2011-11-10:15:14:22] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-10:15:14:26] Runtime Installer end with exit code 6
    [2011-11-10:15:15:04] Runtime Installer end with exit code 6
    [2011-11-10:15:15:12] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
    [2011-11-10:15:15:12] Commandline is:
    [2011-11-10:15:15:12] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-10:15:19:27] Runtime Installer end with exit code 6
    [2011-11-23:00:30:16] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-11-23:00:30:16] Commandline is: -arp:uninstall
    [2011-11-23:00:30:16] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-23:00:30:18] Relaunching with elevation
    [2011-11-23:00:30:18] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2011-11-23:00:30:18] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-11-23:00:30:18] Commandline is: -stdio \\.\pipe\AIR_3356_0 -eu
    [2011-11-23:00:30:18] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-23:00:30:18] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-11-23:00:30:19] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
    [2011-11-23:00:30:21] Runtime Installer end with exit code 0
    [2011-11-23:00:30:21] Elevated install completed
    [2011-11-23:00:30:21] Runtime Installer end with exit code 0
    [2011-11-23:00:35:41] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-23:00:35:41] Commandline is:
    [2011-11-23:00:35:41] No installed runtime detected
    [2011-11-23:00:35:57] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-23:00:35:57] Commandline is:
    [2011-11-23:00:35:57] No installed runtime detected
    [2011-11-23:00:36:15] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-23:00:36:15] Commandline is:
    [2011-11-23:00:36:15] No installed runtime detected
    [2011-11-23:00:36:58] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-23:00:36:58] Commandline is:
    [2011-11-23:00:36:58] No installed runtime detected
    [2011-11-23:00:36:59] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-23:00:36:59] Commandline is:
    [2011-11-23:00:36:59] No installed runtime detected
    [2011-11-24:20:54:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:54:20] Commandline is:
    [2011-11-24:20:54:20] No installed runtime detected
    [2011-11-24:20:55:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:55:19] Commandline is:
    [2011-11-24:20:55:19] No installed runtime detected
    [2011-11-24:20:56:08] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:56:08] Commandline is:
    [2011-11-24:20:56:08] No installed runtime detected
    [2011-11-24:20:56:10] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:56:10] Commandline is:
    [2011-11-24:20:56:10] No installed runtime detected
    [2011-11-24:20:56:23] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:56:23] Commandline is:
    [2011-11-24:20:56:23] No installed runtime detected
    [2011-11-24:20:56:24] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:20:56:24] Commandline is:
    [2011-11-24:20:56:24] No installed runtime detected
    [2011-11-24:21:10:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-24:21:10:50] Commandline is:
    [2011-11-24:21:10:50] No installed runtime detected
    [2011-11-24:23:15:27] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-11-24:23:15:27] Commandline is:
    [2011-11-24:23:15:27] No installed runtime detected
    [2011-12-09:21:24:09] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-12-09:21:24:10] Commandline is:
    [2011-12-09:21:24:10] No installed runtime detected
    [2011-12-09:21:24:16] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-12-09:21:24:16] Commandline is:
    [2011-12-09:21:24:16] No installed runtime detected
    [2011-12-09:21:24:26] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-12-09:21:24:26] Commandline is:
    [2011-12-09:21:24:26] No installed runtime detected
    [2011-12-09:21:26:03] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
    [2011-12-09:21:26:03] Commandline is:
    [2011-12-09:21:26:03] No installed runtime detected
    [2011-12-09:21:26:53] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-09:21:26:53] Commandline is:
    [2011-12-09:21:26:53] No installed runtime detected
    [2011-12-09:21:27:32] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-09:21:27:32] Commandline is:
    [2011-12-09:21:27:32] No installed runtime detected
    [2011-12-09:21:28:19] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-09:21:28:19] Commandline is:
    [2011-12-09:21:28:19] No installed runtime detected
    [2011-12-09:21:33:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-09:21:33:58] Commandline is:
    [2011-12-09:21:33:58] No installed runtime detected
    [2011-12-09:21:57:26] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-09:21:57:26] Commandline is:
    [2011-12-09:21:57:26] No installed runtime detected
    [2012-08-10:15:53:50] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:15:53:50] Commandline is:
    [2012-08-10:15:53:50] No installed runtime detected
    [2012-08-10:15:53:58] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:15:53:58] Commandline is:
    [2012-08-10:15:53:58] No installed runtime detected
    [2012-08-10:15:56:45] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:15:56:45] Commandline is:
    [2012-08-10:15:56:45] No installed runtime detected
    [2012-08-10:15:58:04] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:15:58:04] Commandline is:
    [2012-08-10:15:58:04] No installed runtime detected
    [2012-08-10:15:58:07] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:15:58:07] Commandline is:
    [2012-08-10:15:58:07] No installed runtime detected
    [2012-08-10:16:00:57] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-08-10:16:00:57] Commandline is:
    [2012-08-10:16:00:57] No installed runtime detected
    [2012-08-10:16:01:03] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:01:03] Commandline is:
    [2012-08-10:16:01:03] No installed runtime detected
    [2012-08-10:16:01:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:01:54] Commandline is:
    [2012-08-10:16:01:54] No installed runtime detected
    [2012-08-10:16:10:15] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-08-10:16:10:15] Commandline is:
    [2012-08-10:16:10:15] No installed runtime detected
    [2012-08-10:16:10:43] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:10:43] Commandline is:
    [2012-08-10:16:10:43] No installed runtime detected
    [2012-08-10:16:14:35] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:14:35] Commandline is:
    [2012-08-10:16:14:35] No installed runtime detected
    [2012-08-10:16:21:35] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-08-10:16:21:35] Commandline is:
    [2012-08-10:16:21:35] No installed runtime detected
    [2012-08-10:16:22:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:22:54] Commandline is:
    [2012-08-10:16:22:54] No installed runtime detected
    [2012-08-10:16:25:56] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:25:56] Commandline is:
    [2012-08-10:16:25:56] No installed runtime detected
    [2012-08-10:16:31:00] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:31:00] Commandline is:
    [2012-08-10:16:31:00] No installed runtime detected
    [2012-08-10:16:32:44] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:32:44] Commandline is:
    [2012-08-10:16:32:44] No installed runtime detected
    [2012-08-10:16:33:12] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:33:12] Commandline is:
    [2012-08-10:16:33:12] No installed runtime detected
    [2012-08-10:16:35:26] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:35:26] Commandline is:
    [2012-08-10:16:35:26] No installed runtime detected
    [2012-08-10:16:39:01] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:39:01] Commandline is:
    [2012-08-10:16:39:01] No installed runtime detected
    [2012-08-10:16:41:51] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:16:41:51] Commandline is:
    [2012-08-10:16:41:51] No installed runtime detected
    [2012-08-10:16:51:25] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
    [2012-08-10:16:51:25] Commandline is:
    [2012-08-10:16:51:25] No installed runtime detected
    [2012-08-10:17:19:42] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
    [2012-08-10:17:19:42] Commandline is:
    [2012-08-10:17:19:42] No installed runtime detected
    Any help would be appreciated.

    If i double-click on the Adobe Air download, it's opening up to reveal the Adobe Air. When I open it, after prompting me if i want to open the downloaded program and when I click on the open button, it's saying "This application needs requires a version of Adobe Air which cannot be found." i also tried dragging the icon into the aplications folder. it's not working as yet.

  • Solved: Dynamic Converter error - Can't get HTML rendition of files

    I installed the Dynamic Converter into Content Server on a Linux system, setup the paths to the fonts, and checked-in basic templates, layouts and scripts. When I check-in a new document (word document in this example), I get the following error:
    Content Server Request Failed
    Unable to get dynamic conversion. Failed to export document 'KAISERDOCTORLIST' using template 'BLANKGUITEMPLATE' and layout 'DEFAULTLAYOUTTEMPLATE'. Export process: 'DCExport'
    [ Details ]
    intradoc.common.ServiceException: !csFailedToExport,KAISERDOCTORLIST,BLANKGUITEMPLATE,DEFAULTLAYOUTTEMPLATE!$Export process: 'DCExport' at dynamicconverter.DynConverterHandler.doConversion(Unknown Source) at dynamicconverter.DynConverterHandler.runHtmlConversion(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    Any help would be greatly appreciated! Thanks, Ken
    Edited by: klee on Oct 21, 2008 10:32 AM

    I found an error in the font paths. I also add /idc/server/shared/os/linux/jdk1.5.0_11/jre/lib/fonts to the path. I restarted the idc server, and now the HTML Rendition appears to be working.

  • Problem installing extension in DW MX2004 mac edition

    Hi all,
    I run DW MX2004 under OS X 10.4.10 on a Mac. I'm having
    trouble installing the Rubyweaver 2.0 extension (available from
    http://rubyweaver.gilluminate.com/)
    which should add ruby and rails functionality to DW. According to
    Extension Manager it is installed fine but when I try to use DW I
    get the following problems:
    1. On startup DW throws up a warning message:
    quote:
    The Document Type "" will not be added because it uses a file
    extension that is already associated with a prior document type.
    This message appears three times, I assume for
    three different document types.
    2. Rails, YML and SQL options are not present in the New
    Document window options (they should be).
    3. Preferences > Code Format > Tag Library Editor
    displays an option called 'Rails' - even when the checkbox is
    ticked, HTML colouring is not present in .rhtml files.
    I contacted the developer about these issues, he assured me
    that the extension was developed for and tested on both Windows and
    OS X platforms, and that nobody else had reported any problems. He
    suggested it must be a problem specific to my system.
    So, here's my question: has any one else experienced problems
    installing either this or another extension in DW MX2004 on a Mac
    and does anyone have a solution/work around.
    Thanks in advance for any help.

    Hi,
    Yes, I'm having the same difficulty when installing FM Web
    Studio by FMWebSchool.com. I get the [empty] "Document type could
    not be added" error 33 times on application launch. I see no
    templates, no dynamic page creation options.
    PS. Edited to note I'm on MacOS 10.4.10, PowerPC, DW MX2004
    quote:
    Originally posted by:
    mpjx
    Hi all,
    I run DW MX2004 under OS X 10.4.10 on a Mac. I'm having
    trouble installing the Rubyweaver 2.0 extension (available from
    http://rubyweaver.gilluminate.com/)
    which should add ruby and rails functionality to DW. According to
    Extension Manager it is installed fine but when I try to use DW I
    get the following problems:
    1. On startup DW throws up a warning message:
    quote:
    The Document Type "" will not be added because it uses a file
    extension that is already associated with a prior document type.
    This message appears three times, I assume for
    three different document types.
    2. Rails, YML and SQL options are not present in the New
    Document window options (they should be).
    3. Preferences > Code Format > Tag Library Editor
    displays an option called 'Rails' - even when the checkbox is
    ticked, HTML colouring is not present in .rhtml files.
    I contacted the developer about these issues, he assured me
    that the extension was developed for and tested on both Windows and
    OS X platforms, and that nobody else had reported any problems. He
    suggested it must be a problem specific to my system.
    So, here's my question: has any one else experienced problems
    installing either this or another extension in DW MX2004 on a Mac
    and does anyone have a solution/work around.
    Thanks in advance for any help.

  • Authorization issue with Dynamic Converter

    We have configured the Dynamic Converter to immediately translate documents to HTML when checked in.
    We have created a security group, and the Guest role has read access to that group.
    When we make a call from our Web App to the translated page (using a HTTP Get request), we are prompted for a userid and password, when we think it should not.
    Anyone any ideas on how we can get around this issue, or if anyone has seen this problem before.
    Thanks.

    Hi, thanks for the reply.
    We are not using accounts.
    I have given read access to guest for all security groups and I still get the pop up asking me to log in. The only content being loaded is from word documents. This is the error I get if I cancel the login:
    Welcome to Stellent
    Unable to get dynamic conversion. System needs login authentication credentials.
    When we use the "web location" as opposed to the "get content" link it works fine with no login required for the same document.

  • Problem installing SCCM client in remote untrusted forest

    Hi,
    My configuration is :
    My network is in two parts : intranet and a DMZ. In the DMZ there is another forest and domain. There is no trust between the forest in the DMZ and the internal network. I configured the remote forest in SCCM with a user account that has Domain Admin acces
    in the DMZ forest/domain.
    The primary site server is located in the internal part of my network. SQL is installed on a remote server. Management point, distribution point, Fallback Status Point roles are installed on the primary site server. SMS Provider is installed on the primary
    site server.
    In the DMZ part, I have a management point, distribution point installed on one server.
    The forest discovery works fine. I can query AD in the remote forest (DMZ).
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    CCMSETUP.EXE /MP:DMZ site server /DP:DMZ site server /FSP: primary site server SMSSITECODE:SIT
    In CCMSetup.log I can see that the client try to communicate with my DMZ site server but it reverts to the management point and distribution point located in the internal part of the network. The installation fails and will try in 10 minutes.
    Do anyone has seen this problem before? Am I missing something? Could it be a configuration issue?
    Could you help me whit this please?
    Thanks in advance for your time!
    Jacques

    Does the client installation work when you install the client manually on the untrusted domain client? What does the CCM.log say on the site server?
    Have you double checked the firewall ports for the client push installation? The ports needed for the client push to work are as follows (from the site server to the client):
    SMB - TCP 445
    RPC Endpoint Mapper - TCP 135 / UDP 135
    RPC Dynamic Ports
    And to Management Point:
    HTTP - TCP 80 (When using HTTP)
    HTTPS - TCP 443 (When using HTTPS)
    Also a quote from
    TechNet: "In addition to the ports listed in the following table, client push installation also uses Internet Control Message Protocol (ICMP) echo request messages from the site server to the client computer to confirm whether the client
    computer is available on the network. ICMP is sometimes referred to as TCP/IP ping commands. ICMP does not have a UDP or TCP protocol number, and so it is not listed in the following table. However, any intervening network devices, such as firewalls, must
    permit ICMP traffic for client push installation to succeed."

  • Problems installing gt 120

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    the specs:
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    I'm pretty sure those specs are correct, but obviously I can't double check right now.

    Bad news is that the GT 120 cards do not work in the first generation Mac Pro systems (which it would apear you have). Something about the PCIe bus speed or voltage.
    To be more specific, the GT 120 requires PCIe 2.0, which the 2006 Mac Pro did not have. I have one of the same systems, and the closest you can get to the GT 120 in it is an 8800 GT.

  • 10.6.8 update combined - problems installing

    Hi all,
    Currently having huge problems installing this update on my mac, have been trying for a couple of days now to get this machine back up and running again after I was told by the genius bar 2 years ago that after them spending nearly 900 pounds on new parts, that they "had no idea what the problem was, but could be something to do with the logic board". I finally decided to sell it, but as a parts and repair it will get £100 and fully working it could get a bit more, so it's in my interest to get it up and running again.
    I am by no means a computer expert, but I know a few things and can normally sort problems out by just simply using search, but alas I have finally been beaten, and have come here to ask for some assistance.
    After re-installing my macbook pro 3,1 (mid 2007) with it's original 10.4 tiger software probably 5 times before it worked, then moving on to 10.6 snow leopard which also took a couple of attempts, I am now completely stuck with no way to get this machine up to 10.6.8, so that I can make the jump to mountain lion. The software update program is either an absolute heap of dung, or my computer just won't have any of it. I have tried multiple solutions which I will list below:
    Using software update to install the 10.6.8 combined update - Failed
    Downloading the 10.6.8 combined update from apple support downloads - Failed
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    Downloading 10.6.8 combined and trying again - Failed
    Downloading 10.6.2 update and installing - Failed
    Now this is where I am at. I have downloaded these files both on the macbook pro itself, and on my windows laptop - then transfering them across. I have never been more frustrated at a computer in my entire life, and am about 20 minutes away from throwing this laptop out of the window onto a poor bystander below. If anyone has any solution - (and don't say reformat and reinstall the OS - I've already tried that), then it would be greatly appreciated!
    I'll post the console message from my last install of just the 10.6.8 combined upate (without using software update) and if someone on here who can make sense of these messages can see a problem or offer a solution, then that would also be greatly appreciated, thanks!
    Console message after attempted install:
    06/03/2013 13:53:17        com.apple.ocspd[185]   dyld: shared cached file was build against a different libSystem.dylib, ignoring cache
    06/03/2013 13:53:25 Installer[182]      <ZeroSliderSplitView: 0x106dc2c70>: the delegate <TargetSelectPage: 0x106d6d9a0> was sent -splitView:resizeSubviewsWithOldSize: and left the subview frames in an inconsistent state:
    06/03/2013 13:53:25 Installer[182]      Split view bounds: {{0, 0}, {402, 104}}
    06/03/2013 13:53:25 Installer[182]          Subview frame: {{0, 0}, {0, 32}}
    06/03/2013 13:53:25 Installer[182]          Subview frame: {{0, 0}, {402, 104}}
    06/03/2013 13:53:25 Installer[182]      The outer edges of the subview frames are supposed to line up with the split view's bounds' edges. NSSplitView is working around the problem, perhaps at the cost of more redrawing. (This message is only logged once per NSSplitView.)
    06/03/2013 13:53:27 [0x0-0x17017].com.apple.installer[182]       dyld: shared cached file was build against a different libSystem.dylib, ignoring cache
    06/03/2013 13:53:37 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Console"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.NetworkUtility"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.dashboardlauncher"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.frontrowlauncher"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.exposelauncher"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.QuickTimePlayerX"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.spaceslauncher"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.appstore"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.backup.launcher"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.BluetoothFileExchange"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.PodcastCapture"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.keychainaccess"></bundle>
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    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.VoiceOverUtility"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Safari"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Safari"></bundle>
    06/03/2013 13:53:38 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.remoteinstallmacosx"></bundle>
    06/03/2013 13:53:38 com.apple.installd[198]      dyld: shared cached file was build against a different libSystem.dylib, ignoring cache
    06/03/2013 13:53:50 com.apple.coreservicesd[50]      dyld: shared cached file was build against a different libSystem.dylib, ignoring cache
    06/03/2013 13:53:57 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.dashboardlauncher"></bundle>
    06/03/2013 13:53:57 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.frontrowlauncher"></bundle>
    06/03/2013 13:53:57 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.exposelauncher"></bundle>
    06/03/2013 13:53:57 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.QuickTimePlayerX"></bundle>
    06/03/2013 13:53:57 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.spaceslauncher"></bundle>
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    06/03/2013 13:53:57 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.BluetoothFileExchange"></bundle>
    06/03/2013 13:53:57 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.PodcastCapture"></bundle>
    06/03/2013 13:53:57 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.keychainaccess"></bundle>
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    06/03/2013 13:53:57 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Safari"></bundle>
    06/03/2013 13:53:57 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.Safari"></bundle>
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    06/03/2013 13:53:57 Installer[182]      PackageKit: Missing bundle path, skipping: <bundle id="com.apple.remoteinstallmacosx"></bundle>
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    There really shouldn't be any problem downloading that combo update unless you've got a very slow or flaky connection. And Windows doesn't play as well with Mac files as the Mac does with Windows files; who knows what Windows might have done to the update's file integrity.
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  • Problems installing Adobe Air and BBC iPlayer Desktop

    Problems installing Adobe Air and BBC iPlayer Desktop
    I'm running Windows 7 32 bit on an ASUS netbook with 2mb ram. I installed both  Air 3.7 and BBC iPlayer Desktop using Google Chrome. I downloaded 3 BBC programmes. Two ran fine but the third wouldn't start and I kept getting a message to try again later. I deleted this programme and downloaded it again, with the same result.
    So I uninstalled both Air and the BBC iPlayer Desktop, the Air exe file and the two folders at the following locations:
    C:\Users\USERNAME\AppData\Roaming\Adobe\AIR\   and
    C:\Users\USERNAME\AppData\Roaming\BBCiPlayerDesktop.xxx
    Since doing this each time I try to install Air either on its own or with the BBC iPlayer software I get the message part way through installation:
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    I have run the Microsoft Fix it programme and still get the same result.
    I have tried everything on your Trouble Shooting page apart from the bit about the elevated command prompt, but as I'm the sole user and administrator, that seems unnecessary.
    I have closed Chrome and tried installation using Windows Explorer but with the same result.
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    I have had a response from the BBC with much the same advice as appears on your trouble shooting page.
    Here is the Air installation log, followed by the MSI log.
    [2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:06:53:46] Commandline is:
    [2013-04-25:06:53:46] No installed runtime detected
    [2013-04-25:06:53:57] Relaunching with elevation
    [2013-04-25:06:53:57] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
    [2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
    [2013-04-25:06:54:02] No installed runtime detected
    [2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp
    \air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:54:10] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local
    \temp\air79c1.tmp\setup.msi
    [2013-04-25:06:54:10] Rollback complete
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Runtime Installer end with exit code 7
    [2013-04-25:06:54:20] Runtime Installer end with exit code 7
    [2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:06:55:38] Commandline is:
    [2013-04-25:06:55:38] No installed runtime detected
    [2013-04-25:06:55:45] Relaunching with elevation
    [2013-04-25:06:55:45] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
    [2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
    [2013-04-25:06:55:48] No installed runtime detected
    [2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp
    \air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:55:55] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local
    \temp\air30fe.tmp\setup.msi
    [2013-04-25:06:55:55] Rollback complete
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Runtime Installer end with exit code 7
    [2013-04-25:06:55:59] Runtime Installer end with exit code 7
    [2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:05:12] Commandline is:
    [2013-04-25:07:05:12] No installed runtime detected
    [2013-04-25:07:05:18] Relaunching with elevation
    [2013-04-25:07:05:18] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
    [2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
    [2013-04-25:07:05:24] No installed runtime detected
    [2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp
    \air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:05:29] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local
    \temp\air953.tmp\setup.msi
    [2013-04-25:07:05:29] Rollback complete
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Runtime Installer end with exit code 7
    [2013-04-25:07:05:31] Runtime Installer end with exit code 7
    [2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:07:06:12] Commandline is:
    [2013-04-25:07:06:12] No installed runtime detected
    [2013-04-25:07:06:21] Relaunching with elevation
    [2013-04-25:07:06:22] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
    [2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
    [2013-04-25:07:06:32] No installed runtime detected
    [2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp
    \aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:06:37] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local
    \temp\aire916.tmp\setup.msi
    [2013-04-25:07:06:37] Rollback complete
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Runtime Installer end with exit code 7
    [2013-04-25:07:06:40] Runtime Installer end with exit code 7
    [2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on
    Windows Vista x86
    [2013-04-25:07:26:15] Commandline is:
    [2013-04-25:07:26:15] No installed runtime detected
    [2013-04-25:07:26:28] Relaunching with elevation
    [2013-04-25:07:26:28] Launching subprocess with commandline c:\users
    \steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
    [2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on
    Windows 7 x86
    [2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
    [2013-04-25:07:26:37] No installed runtime detected
    [2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version
    3.7.0.1530
    [2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp
    \air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:26:48] Error occurred during msi install operation; beginning
    rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
    text="1603" errorID=0]
    [2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local
    \temp\air3063.tmp\setup.msi
    [2013-04-25:07:26:48] Rollback complete
    [2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error"
    bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:26:48] Runtime Installer end with exit code 7
    [2013-04-25:07:46:09] Runtime Installer end with exit code 7
    === Verbose logging started: 25/04/2013  08:34:51  Build type: SHIP UNICODE
    5.00.7601.00  Calling process: C:\windows\System32\msiexec.exe ===
    MSI (c) (68:6C) [08:34:51:397]: Font created.  Charset: Req=0, Ret=0, Font:
    Req=MS Shell Dlg, Ret=MS Shell Dlg
    MSI (c) (68:6C) [08:34:51:397]: Font created.  Charset: Req=0, Ret=0, Font:
    Req=MS Shell Dlg, Ret=MS Shell Dlg
    MSI (c) (68:70) [08:34:51:469]: Resetting cached policy values
    MSI (c) (68:70) [08:34:51:469]: Machine policy value 'Debug' is 0
    MSI (c) (68:70) [08:34:51:469]: ******* RunEngine:
               ******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (68:70) [08:34:51:473]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (68:70) [08:34:51:653]: SOFTWARE RESTRICTION POLICY: Verifying
    package --> 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi' against
    software restriction policy
    MSI (c) (68:70) [08:34:51:654]: SOFTWARE RESTRICTION POLICY: C:\Users
    \Steve\Downloads\MicrosoftFixit50381.msi has a digital signature
    MSI (c) (68:70) [08:34:51:966]: SOFTWARE RESTRICTION POLICY: C:\Users
    \Steve\Downloads\MicrosoftFixit50381.msi is permitted to run at the
    'unrestricted' authorization level.
    MSI (c) (68:70) [08:34:51:986]: Cloaking enabled.
    MSI (c) (68:70) [08:34:51:986]: Attempting to enable all disabled privileges
    before calling Install on Server
    MSI (c) (68:70) [08:34:52:001]: End dialog not enabled
    MSI (c) (68:70) [08:34:52:001]: Original package ==> C:\Users\Steve
    \Downloads\MicrosoftFixit50381.msi
    MSI (c) (68:70) [08:34:52:001]: Package we're running from ==> C:\Users
    \Steve\Downloads\MicrosoftFixit50381.msi
    MSI (c) (68:70) [08:34:52:010]: APPCOMPAT: Compatibility mode property
    overrides found.
    MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: looking for appcompat database
    entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
    MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: no matching ProductCode found
    in database.
    MSI (c) (68:70) [08:34:52:041]: MSCOREE not loaded loading copy from
    system32
    MSI (c) (68:70) [08:34:52:063]: Machine policy value 'TransformsSecure' is 0
    MSI (c) (68:70) [08:34:52:063]: User policy value 'TransformsAtSource' is 0
    MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: File 3: -2147287038
    MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
    MSI (c) (68:70) [08:34:52:065]: Machine policy value 'DisablePatch' is 0
    MSI (c) (68:70) [08:34:52:065]: Machine policy value 'AllowLockdownPatch' is
    0
    MSI (c) (68:70) [08:34:52:066]: Machine policy value 'DisableMsi' is 0
    MSI (c) (68:70) [08:34:52:066]: Machine policy value 'AlwaysInstallElevated' is
    0
    MSI (c) (68:70) [08:34:52:066]: User policy value 'AlwaysInstallElevated' is 0
    MSI (c) (68:70) [08:34:52:066]: Running product '{55D13F49-FCB8-4892-
    8266-05D373FCAA61}' with user privileges: It's not assigned.
    MSI (c) (68:70) [08:34:52:067]: Machine policy value 'DisableLUAPatching' is 0
    MSI (c) (68:70) [08:34:52:067]: Machine policy value
    'DisableFlyWeightPatching' is 0
    MSI (c) (68:70) [08:34:52:068]: Enabling baseline caching for this transaction
    since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor
    update patch is active
    MSI (c) (68:70) [08:34:52:071]: APPCOMPAT: looking for appcompat database
    entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
    MSI (c) (68:70) [08:34:52:072]: APPCOMPAT: no matching ProductCode found
    in database.
    MSI (c) (68:70) [08:34:52:072]: Transforms are not secure.
    MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding MsiLogFileLocation
    property. Its value is 'C:\Users\Steve\AppData\Local\Temp\MSIa5745.LOG'.
    MSI (c) (68:70) [08:34:52:073]: Command Line: CURRENTDIRECTORY=C:\Users
    \Steve\Downloads CLIENTUILEVEL=0 CLIENTPROCESSID=9576
    MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding PackageCode
    property. Its value is '{1C7C3009-013E-4A16-9A0F-0000FB80A613}'.
    MSI (c) (68:70) [08:34:52:073]: Product Code passed to Engine.Initialize:        
    MSI (c) (68:70) [08:34:52:073]: Product Code from property table before
    transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
    MSI (c) (68:70) [08:34:52:073]: Product Code from property table after
    transforms:  '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
    MSI (c) (68:70) [08:34:52:073]: Product not registered: beginning first-time
    install
    MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding ProductState
    property. Its value is '-1'.
    MSI (c) (68:70) [08:34:52:073]: Entering
    CMsiConfigurationManager::SetLastUsedSource.
    MSI (c) (68:70) [08:34:52:073]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (68:70) [08:34:52:073]: Adding new sources is allowed.
    MSI (c) (68:70) [08:34:52:074]: PROPERTY CHANGE: Adding
    PackagecodeChanging property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:074]: Package name extracted from package path:
    'MicrosoftFixit50381.msi'
    MSI (c) (68:70) [08:34:52:075]: Package to be registered:
    'MicrosoftFixit50381.msi'
    MSI (c) (68:70) [08:34:52:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (c) (68:70) [08:34:52:078]: Note: 1: 2262 2: AdminProperties 3: -
    2147287038
    MSI (c) (68:70) [08:34:52:078]: Machine policy value 'AlwaysInstallElevated' is
    0
    MSI (c) (68:70) [08:34:52:078]: User policy value 'AlwaysInstallElevated' is 0
    MSI (c) (68:70) [08:34:52:079]: Running product '{55D13F49-FCB8-4892-
    8266-05D373FCAA61}' with user privileges: It's not assigned.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
    CURRENTDIRECTORY property. Its value is 'C:\Users\Steve\Downloads'.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTUILEVEL
    property. Its value is '0'.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTPROCESSID
    property. Its value is '9576'.
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
    MsiSystemRebootPending property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:079]: TRANSFORMS property is now:
    MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding VersionDatabase
    property. Its value is '200'.
    MSI (c) (68:70) [08:34:52:081]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming
    MSI (c) (68:70) [08:34:52:082]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Favorites
    MSI (c) (68:70) [08:34:52:084]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (c) (68:70) [08:34:52:085]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Documents
    MSI (c) (68:70) [08:34:52:086]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (c) (68:70) [08:34:52:088]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Recent
    MSI (c) (68:70) [08:34:52:089]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (c) (68:70) [08:34:52:091]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Templates
    MSI (c) (68:70) [08:34:52:092]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData
    MSI (c) (68:70) [08:34:52:093]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Local
    MSI (c) (68:70) [08:34:52:094]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Pictures
    MSI (c) (68:70) [08:34:52:097]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    \Administrative Tools
    MSI (c) (68:70) [08:34:52:098]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    \Startup
    MSI (c) (68:70) [08:34:52:099]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (c) (68:70) [08:34:52:101]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (c) (68:70) [08:34:52:102]: SHELL32::SHGetFolderPath returned: C:
    \Users\Steve\Desktop
    MSI (c) (68:70) [08:34:52:104]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (c) (68:70) [08:34:52:107]: SHELL32::SHGetFolderPath returned: C:
    \ProgramData\Microsoft\Windows\Start Menu
    MSI (c) (68:70) [08:34:52:109]: SHELL32::SHGetFolderPath returned: C:
    \Users\Public\Desktop
    MSI (c) (68:70) [08:34:52:113]: SHELL32::SHGetFolderPath returned: C:
    \windows\Fonts
    MSI (c) (68:70) [08:34:52:115]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans
    Serif 4: 0 5: 16
    MSI (c) (68:70) [08:34:52:147]: MSI_LUA: Setting AdminUser property to 1
    because this is the client or the user has already permitted elevation
    MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding AdminUser
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding Privileged
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:52:148]: Note: 1: 1402 2: HKEY_CURRENT_USER
    \Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (68:70) [08:34:52:148]: PROPERTY CHANGE: Adding USERNAME
    property. Its value is 'Steve'.
    MSI (c) (68:70) [08:34:52:149]: Note: 1: 1402 2: HKEY_CURRENT_USER
    \Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding DATABASE
    property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding OriginalDatabase
    property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
    MSI (c) (68:70) [08:34:52:149]: Machine policy value 'MsiDisableEmbeddedUI' is
    0
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SourceDir
    property. Its value is 'C:\Users\Steve\Downloads\'.
    MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SOURCEDIR
    property. Its value is 'C:\Users\Steve\Downloads\'.
    MSI (c) (68:6C) [08:34:52:153]: PROPERTY CHANGE: Adding VersionHandler
    property. Its value is '5.00'.
    === Logging started: 25/04/2013  08:34:52 ===
    MSI (c) (68:70) [08:34:52:171]: Note: 1: 2262 2: PatchPackage 3: -
    2147287038
    MSI (c) (68:70) [08:34:52:172]: Machine policy value 'DisableRollback' is 0
    MSI (c) (68:70) [08:34:52:172]: User policy value 'DisableRollback' is 0
    MSI (c) (68:70) [08:34:52:172]: PROPERTY CHANGE: Adding UILevel property.
    Its value is '5'.
    MSI (c) (68:70) [08:34:52:172]: Note: 1: 2262 2: Font 3: -2147287038
    MSI (c) (68:70) [08:34:52:174]: PROPERTY CHANGE: Adding ACTION property.
    Its value is 'INSTALL'.
    MSI (c) (68:70) [08:34:52:174]: Doing action: INSTALL
    Action 08:34:52: INSTALL.
    Action start 08:34:52: INSTALL.
    MSI (c) (68:70) [08:34:52:176]: UI Sequence table 'InstallUISequence' is
    present and populated.
    MSI (c) (68:70) [08:34:52:176]: Running UISequence
    MSI (c) (68:70) [08:34:52:176]: PROPERTY CHANGE: Adding EXECUTEACTION
    property. Its value is 'INSTALL'.
    MSI (c) (68:70) [08:34:52:176]: Doing action: Milestone_ERRCA_UIAN726
    Action 08:34:52: Milestone_ERRCA_UIAN726.
    Action start 08:34:52: Milestone_ERRCA_UIAN726.
    MSI (c) (68:70) [08:34:52:177]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_ERRCA_UIAN726'
    MSI (c) (68:70) [08:34:52:178]: PROPERTY CHANGE: Adding Milestone
    property. Its value is 'ERRCA_UIANDADVERTISED'.
    Action ended 08:34:52: Milestone_ERRCA_UIAN726. Return value 1.
    MSI (c) (68:70) [08:34:52:178]: Skipping action: ERRCA_UIANDADVERTISED
    (condition is false)
    MSI (c) (68:70) [08:34:52:178]: Doing action: Milestone_AppSearch122
    Action 08:34:52: Milestone_AppSearch122.
    Action start 08:34:52: Milestone_AppSearch122.
    MSI (c) (68:70) [08:34:52:180]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_AppSearch122'
    MSI (c) (68:70) [08:34:52:180]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'ERRCA_UIANDADVERTISED'. Its new value:
    'AppSearch'.
    Action ended 08:34:52: Milestone_AppSearch122. Return value 1.
    MSI (c) (68:70) [08:34:52:181]: Doing action: AppSearch
    Action 08:34:52: AppSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:52: AppSearch.
    MSI (c) (68:70) [08:34:52:182]: Note: 1: 2262 2: AppSearch 3: -2147287038
    Action ended 08:34:52: AppSearch. Return value 1.
    MSI (c) (68:70) [08:34:52:183]: Doing action: FindRelatedProducts
    Action 08:34:52: FindRelatedProducts. {\FinalUIFont}
    [PROGRESS_RESTORE_TXT]
    Action start 08:34:52: FindRelatedProducts.
    Action ended 08:34:52: FindRelatedProducts. Return value 1.
    MSI (c) (68:70) [08:34:52:185]: Doing action: Milestone_EulaForm201
    Action 08:34:52: Milestone_EulaForm201.
    Action start 08:34:52: Milestone_EulaForm201.
    MSI (c) (68:70) [08:34:52:186]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_EulaForm201'
    MSI (c) (68:70) [08:34:52:187]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'AppSearch'. Its new value: 'EulaForm'.
    Action ended 08:34:52: Milestone_EulaForm201. Return value 1.
    MSI (c) (68:70) [08:34:52:187]: Doing action: EulaForm
    Action 08:34:52: EulaForm.
    Action start 08:34:52: EulaForm.
    MSI (c) (68:70) [08:34:52:193]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'EulaForm'
    MSI (c) (68:6C) [08:34:52:205]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created a 'MS
    Sans Serif' font, in 0 character set, of 13 pixels height.
    MSI (c) (68:6C) [08:34:52:221]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
    textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13
    pixels height.
    MSI (c) (68:6C) [08:34:52:225]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For VSI_MS_Sans_Serif16.0_1_0 textstyle, the system created a 'MS
    Sans Serif' font, in 0 character set, of 20 pixels height.
    MSI (c) (68:6C) [08:34:52:301]: Note: 1: 2262 2: CheckBox 3: -2147287038
    Action 08:34:52: EulaForm. Dialog created
    MSI (c) (68:10) [08:34:52:312]: Note: 1: 2731 2: 0
    MSI (c) (68:6C) [08:34:55:670]: PROPERTY CHANGE: Adding EulaForm_Property
    property. Its value is '1'.
    Action ended 08:34:56: EulaForm. Return value 1.
    MSI (c) (68:70) [08:34:56:881]: Doing action: EULAACCEPTED_ACTION
    Action 08:34:56: EULAACCEPTED_ACTION.
    Action start 08:34:56: EULAACCEPTED_ACTION.
    MSI (c) (68:70) [08:34:56:883]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'EULAACCEPTED_ACTION'
    MSI (c) (68:70) [08:34:56:883]: PROPERTY CHANGE: Adding EULAACCEPTED
    property. Its value is '1'.
    Action ended 08:34:56: EULAACCEPTED_ACTION. Return value 1.
    MSI (c) (68:70) [08:34:56:884]: Doing action: Milestone_LaunchCond24
    Action 08:34:56: Milestone_LaunchCond24.
    Action start 08:34:56: Milestone_LaunchCond24.
    MSI (c) (68:70) [08:34:56:886]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_LaunchCond24'
    MSI (c) (68:70) [08:34:56:887]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'EulaForm'. Its new value: 'LaunchConditions'.
    Action ended 08:34:56: Milestone_LaunchCond24. Return value 1.
    MSI (c) (68:70) [08:34:56:889]: Doing action: LaunchConditions
    Action 08:34:56: LaunchConditions. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: LaunchConditions.
    Action ended 08:34:56: LaunchConditions. Return value 1.
    MSI (c) (68:70) [08:34:56:891]: Doing action: CCPSearch
    Action 08:34:56: CCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: CCPSearch.
    MSI (c) (68:70) [08:34:56:892]: Note: 1: 2262 2: CCPSearch 3: -2147287038
    Action ended 08:34:56: CCPSearch. Return value 1.
    MSI (c) (68:70) [08:34:56:892]: Doing action: RMCCPSearch
    Action 08:34:56: RMCCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: RMCCPSearch.
    MSI (c) (68:70) [08:34:56:893]: Note: 1: 2262 2: CCPSearch 3: -2147287038
    Action ended 08:34:56: RMCCPSearch. Return value 0.
    MSI (c) (68:70) [08:34:56:894]: Doing action: ValidateProductID
    Action 08:34:56: ValidateProductID. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: ValidateProductID.
    Action ended 08:34:56: ValidateProductID. Return value 1.
    MSI (c) (68:70) [08:34:56:895]: Doing action: Milestone_DIRCA_TARG947
    Action 08:34:56: Milestone_DIRCA_TARG947.
    Action start 08:34:56: Milestone_DIRCA_TARG947.
    MSI (c) (68:70) [08:34:56:897]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'Milestone_DIRCA_TARG947'
    MSI (c) (68:70) [08:34:56:897]: PROPERTY CHANGE: Modifying Milestone
    property. Its current value is 'LaunchConditions'. Its new value:
    'DIRCA_TARGETDIR'.
    Action ended 08:34:56: Milestone_DIRCA_TARG947. Return value 1.
    MSI (c) (68:70) [08:34:56:897]: Doing action: DIRCA_TARGETDIR
    Action 08:34:56: DIRCA_TARGETDIR. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: DIRCA_TARGETDIR.
    MSI (c) (68:70) [08:34:56:899]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'DIRCA_TARGETDIR'
    MSI (c) (68:70) [08:34:56:900]: PROPERTY CHANGE: Adding TARGETDIR
    property. Its value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
    Action ended 08:34:56: DIRCA_TARGETDIR. Return value 1.
    MSI (c) (68:70) [08:34:56:900]: Doing action: CostInitialize
    Action 08:34:56: CostInitialize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: CostInitialize.
    MSI (c) (68:70) [08:34:56:901]: Machine policy value 'MaxPatchCacheSize' is
    10
    MSI (c) (68:70) [08:34:56:901]: Baseline: Sorting baselines for {55D13F49-
    FCB8-4892-8266-05D373FCAA61}.
    MSI (c) (68:70) [08:34:56:901]: Baseline: New baseline 2.1.3 from transaction.
    MSI (c) (68:70) [08:34:56:902]: Baseline: Sorted order Native: Order 0.
    MSI (c) (68:70) [08:34:56:902]: Baseline Data Table:
    MSI (c) (68:70) [08:34:56:902]: ProductCode: {55D13F49-FCB8-4892-8266-
    05D373FCAA61} Version: 2.1.3 Attributes: 0 PatchId: Native BaselineId: -
    2147483648 Order: 0
    MSI (c) (68:70) [08:34:56:902]: Baseline File Table:
    MSI (c) (68:70) [08:34:56:912]: PROPERTY CHANGE: Adding ROOTDRIVE
    property. Its value is 'D:\'.
    MSI (c) (68:70) [08:34:56:913]: PROPERTY CHANGE: Adding CostingComplete
    property. Its value is '0'.
    Action ended 08:34:56: CostInitialize. Return value 1.
    MSI (c) (68:70) [08:34:56:914]: Doing action: FileCost
    Action 08:34:56: FileCost. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: FileCost.
    MSI (c) (68:70) [08:34:56:915]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: RemoveFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: MoveFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: Shortcut 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Class 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Extension 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: TypeLib 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: IniFile 3: -2147287038
    MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: ReserveCost 3: -2147287038
    Action ended 08:34:56: FileCost. Return value 1.
    MSI (c) (68:70) [08:34:56:917]: Doing action: IsolateComponents
    Action 08:34:56: IsolateComponents. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: IsolateComponents.
    MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: IsolatedComponent 3: -
    2147287038
    MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: Patch 3: -2147287038
    Action ended 08:34:56: IsolateComponents. Return value 1.
    MSI (c) (68:70) [08:34:56:920]: Skipping action: ResumeForm (condition is
    false)
    MSI (c) (68:70) [08:34:56:920]: Skipping action: MaintenanceForm (condition
    is false)
    MSI (c) (68:70) [08:34:56:920]: Doing action: CostFinalize
    Action 08:34:56: CostFinalize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    Action start 08:34:56: CostFinalize.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding OutOfDiskSpace
    property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
    OutOfNoRbDiskSpace property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
    PrimaryVolumeSpaceAvailable property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
    PrimaryVolumeSpaceRequired property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:921]: PROPERTY CHANGE: Adding
    PrimaryVolumeSpaceRemaining property. Its value is '0'.
    MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Patch 3: -2147287038
    MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Condition 3: -2147287038
    MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Modifying TARGETDIR
    property. Its current value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
    Its new value: 'C:\Program Files\Microsoft\Microsoft Fix it 50381\'.
    MSI (c) (68:70) [08:34:56:923]: Target path resolution complete. Dumping
    Directory table...
    MSI (c) (68:70) [08:34:56:923]: Note: target paths subject to change (via
    custom actions or browsing)
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: TARGETDIR          , Object: C:
    \Program Files\Microsoft\Microsoft Fix it 50381\
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: WindowsFolder          , Object: C:
    \windows\
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: ProgramMenuFolder          ,
    Object: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
    \Programs\
    MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: DesktopFolder          , Object: C:
    \Users\Steve\Desktop\
    MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Adding INSTALLLEVEL
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:56:923]: Note: 1: 2262 2: IsolatedComponent 3: -
    2147287038
    MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: Patch 3: -2147287038
    MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: RemoveFile 3: -2147287038
    Action ended 08:34:56: CostFinalize. Return value 1.
    MSI (c) (68:70) [08:34:56:925]: Doing action: ProgressForm
    Action 08:34:56: ProgressForm.
    Action start 08:34:56: ProgressForm.
    MSI (c) (68:70) [08:34:56:926]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT
    `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
    `CustomAction` WHERE `Action` = 'ProgressForm'
    MSI (c) (68:6C) [08:34:56:938]: Note: 1: 2262 2: Error 3: -2147287038
    DEBUG: Error 2826:  Control Line1 on dialog ProgressForm extends beyond the
    boundaries of the dialog to the right by 3 pixels
    The installer has encountered an unexpected error installing this package. This
    may indicate a problem with this package. The error code is 2826. The
    arguments are: ProgressForm, Line1, to the right
    MSI (c) (68:6C) [08:34:56:941]: Note: 1: 2262 2: Error 3: -2147287038
    DEBUG: Error 2826:  Control Line2 on dialog ProgressForm extends beyond the
    boundaries of the dialog to the right by 3 pixels
    The installer has encountered an unexpected error installing this package. This
    may indicate a problem with this package. The error code is 2826. The
    arguments are: ProgressForm, Line2, to the right
    MSI (c) (68:6C) [08:34:56:948]: Note: 1: 2262 2: Error 3: -2147287038
    DEBUG: Error 2826:  Control BannerBmp on dialog ProgressForm extends beyond
    the boundaries of the dialog to the right by 3 pixels
    The installer has encountered an unexpected error installing this package. This
    may indicate a problem with this package. The error code is 2826. The
    arguments are: ProgressForm, BannerBmp, to the right
    Action 08:34:56: ProgressForm. Dialog created
    Action ended 08:34:57: ProgressForm. Return value 1.
    MSI (c) (68:70) [08:34:57:011]: Doing action: ExecuteAction
    Action 08:34:57: ExecuteAction. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
    MSI (c) (68:6C) [08:34:57:012]: Note: 1: 2262 2: Error 3: -2147287038
    Info 2898.For FinalUIFont textstyle, the system created a 'Arial' font, in 0
    character set, of 15 pixels height.
    Action start 08:34:57: ExecuteAction.
    MSI (c) (68:70) [08:34:57:035]: PROPERTY CHANGE: Adding SECONDSEQUENCE
    property. Its value is '1'.
    MSI (c) (68:70) [08:34:57:043]: Grabbed execution mutex.
    MSI (c) (68:70) [08:34:57:043]: Incrementing counter to disable shutdown.
    Counter after increment: 0
    MSI (c) (68:70) [08:34:57:045]: Switching to server: TARGETDIR="C:\Program
    Files\Microsoft\Microsoft Fix it 50381\" EULAACCEPTED="1"
    CURRENTDIRECTORY="C:\Users\Steve\Downloads" CLIENTUILEVEL="0"
    CLIENTPROCESSID="9576" USERNAME="Steve" SOURCEDIR="C:\Users\Steve
    \Downloads\" ACTION="INSTALL" EXECUTEACTION="INSTALL" ROOTDRIVE="D:\"
    INSTALLLEVEL="1" SECONDSEQUENCE="1"  ADDLOCAL=DefaultFeature 
    MSI (s) (C8:D4) [08:34:57:086]: Running installation inside multi-package
    transaction C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
    MSI (s) (C8:D4) [08:34:57:086]: Grabbed execution mutex.
    MSI (s) (C8:BC) [08:34:57:092]: Resetting cached policy values
    MSI (s) (C8:BC) [08:34:57:092]: Machine policy value 'Debug' is 0
    MSI (s) (C8:BC) [08:34:57:092]: ******* RunEngine:
               ******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
               ******* Action: INSTALL
               ******* CommandLine: **********
    MSI (s) (C8:BC) [08:34:57:096]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (C8:BC) [08:34:57:097]: Setting cached product context: User non-
    assigned for product: 48945AC3B41AEF24F91FE79A10157D52
    MSI (s) (C8:BC) [08:34:57:097]: Using cached product context: User non-
    assigned for product: 48945AC3B41AEF24F91FE79A10157D52
    MSI (s) (C8:BC) [08:34:57:099]: Setting cached product context: User non-
    assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
    MSI (s) (C8:BC) [08:34:57:099]: Using cached product context: User non-
    assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
    MSI (s) (C8:BC) [08:34:57:101]: Setting cached product context: User non-
    assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
    MSI (s) (C8:BC) [08:34:57:101]: Using cached product context: User non-
    assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
    MSI (s) (C8:BC) [08:34:57:103]: Setting cached product context: User non-
    assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
    MSI (s) (C8:BC) [08:34:57:103]: Using cached product context: User non-
    assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
    MSI (s) (C8:BC) [08:34:57:104]: Setting cached product context: User non-
    assigned for product: E2EE924EC67B3554B8404B55780FF01D
    MSI (s) (C8:BC) [08:34:57:104]: Using cached product context: User non-
    assigned for product: E2EE924EC67B3554B8404B55780FF01D
    MSI (s) (C8:BC) [08:34:57:106]: Setting cached product context: machine
    assigned for product: 00002109001001400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:106]: Using cached product context: machine
    assigned for product: 00002109001001400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:107]: Setting cached product context: machine
    assigned for product: 00002109001031400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:108]: Using cached product context: machine
    assigned for product: 00002109001031400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:110]: Setting cached product context: machine
    assigned for product: 00002109001070400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:110]: Using cached product context: machine
    assigned for product: 00002109001070400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:111]: Setting cached product context: machine
    assigned for product: 000021090010C0400000000000F01FEC
    MSI (s) (C8:BC) [08:34:57:111]: Using cached product context: machine

    Hi Chris,
    The AIR installation log is in my original post - about 12 paras down but here is is:
    [2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:06:53:46] Commandline is:
    [2013-04-25:06:53:46] No installed runtime detected
    [2013-04-25:06:53:57] Relaunching with elevation
    [2013-04-25:06:53:57] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
    [2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
    [2013-04-25:06:54:02] No installed runtime detected
    [2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:54:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi
    [2013-04-25:06:54:10] Rollback complete
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:54:10] Runtime Installer end with exit code 7
    [2013-04-25:06:54:20] Runtime Installer end with exit code 7
    [2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:06:55:38] Commandline is:
    [2013-04-25:06:55:38] No installed runtime detected
    [2013-04-25:06:55:45] Relaunching with elevation
    [2013-04-25:06:55:45] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
    [2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
    [2013-04-25:06:55:48] No installed runtime detected
    [2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:06:55:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi
    [2013-04-25:06:55:55] Rollback complete
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:06:55:55] Runtime Installer end with exit code 7
    [2013-04-25:06:55:59] Runtime Installer end with exit code 7
    [2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:05:12] Commandline is:
    [2013-04-25:07:05:12] No installed runtime detected
    [2013-04-25:07:05:18] Relaunching with elevation
    [2013-04-25:07:05:18] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
    [2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
    [2013-04-25:07:05:24] No installed runtime detected
    [2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:05:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local\temp\air953.tmp\setup.msi
    [2013-04-25:07:05:29] Rollback complete
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:05:29] Runtime Installer end with exit code 7
    [2013-04-25:07:05:31] Runtime Installer end with exit code 7
    [2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:07:06:12] Commandline is:
    [2013-04-25:07:06:12] No installed runtime detected
    [2013-04-25:07:06:21] Relaunching with elevation
    [2013-04-25:07:06:22] Launching subprocess with commandline c:\users\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
    [2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
    [2013-04-25:07:06:32] No installed runtime detected
    [2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi
    [2013-04-25:07:06:37] Rollback complete
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:06:37] Runtime Installer end with exit code 7
    [2013-04-25:07:06:40] Runtime Installer end with exit code 7
    [2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
    [2013-04-25:07:26:15] Commandline is:
    [2013-04-25:07:26:15] No installed runtime detected
    [2013-04-25:07:26:28] Relaunching with elevation
    [2013-04-25:07:26:28] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
    [2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
    [2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
    [2013-04-25:07:26:37] No installed runtime detected
    [2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version 3.7.0.1530
    [2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
    [2013-04-25:07:26:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi
    [2013-04-25:07:26:48] Rollback complete
    [2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2013-04-25:07:26:48] Runtime Installer end with exit code 7
    [2013-04-25:07:46:09] Runtime Installer end with exit code 7

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