Problem registering programs with creative cloud

So I signed up for the creative cloud last night and locked into a year subscription. I downloaded photoshop and illustrator and when I open them up, it says it is a trial every time. I am signed into my account on the computer and it still won't see them as registered products. Any ideas? I tried signing out of creative cloud on the computer and then signing back in, but it still sees them as trials.
2011 Macbook Pro, OSX 10.9.5,  120gb ssd, 8gb ram, 2.2 ghz core i7

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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    I always like to trot this bit about Bridge once in a while or in the voice of the "Two Bobs" from Office Space,
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    Thanks for the tip, but I still can't find where to resolve this problem.
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    2014-10-16 16:25 GMT-07:00 Jeff A Wright <[email protected]>:
          Adobe Community <https://forums.adobe.com/?et=watches.email.thread>     Installing
    AI with Creative Cloud account - still says trial.
    reply from Jeff A Wright
    <https://forums.adobe.com/people/JeffAWright?et=watches.email.thread>
    in Trial Download & Install - View the full discussion
    <https://forums.adobe.com/message/6838002?et=watches.email.thread#6838002>

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    hi
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       Marca de tiempo de la aplicación: 53e06bec
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       Código de excepción: c000001d
       Excepción Offset: 00000000001f5382
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       Información adicional 1: 0f2e
       Información adicional 2: 0f2e4625c9946dee74ad73d4872f948e
       Información adicional 3: 05C1
       Información adicional 4: 05c1865944a037b49b5906cfe46ff9eb
    ademans y alguien tendría algún e-mail donde alguien puede pretender contestar Sí?
    comunidad gracias

    my intel i5 processor, nVidia graphics Zotak Geoforce gt 640, MSI
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    2014-09-13 18:08 GMT-04:00 John T Smith <[email protected]>:
        ERROR PROGRAM PAYING CREATIVE CLOUD  created by John T Smith
    <https://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud
    - View the full discussion
    <https://forums.adobe.com/message/6728134#6728134>

  • What can I do with Creative Cloud and Photoshop ELEMENTS besides backup my photos?

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  • How is compatibility with creative cloud products (Photoshop and Illustrator)  with Macbook Pro?  I am making a big purchase and would love some        feedback

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