Problem Saving Word Docs

Question

We are using GW 8.0 with HP2
I have one user whose changes in Word are not reflected in the Library.
The changes DO exist in a numbered file the Save / Checkout folder
This is Intermittent with only 1 user
She always (she claims) closes the document via File / Close. I think
we've removed the 'save' button from the tooldbar.
Amy ideas why she might be having these problems.
Steve

Answer 1

Our approach has always been to do a File / Close when finished editing
the file.
We set up Word to do save AutoRecovery Info to a personal network
folder so that if anything goes astray, we always have a good backup /
salvage of the file (we may lose the last 3 - 5 minutes of editing
depending on the setup of Word)
We point our Save / Checkout to a personal network folder as well
This has always worked for us ....
Dave Parkes wrote:
> I'd disagree with setting the Save/Checkout directory to anywhere
> that other files can get confused with it. Setting it to the standard
> Windows temp location can cause a lot of problems
>
> I'd always recommend setting the Save/Checkout directory to the home
> directory on a Netware server, so you get the advantages of Salvage,
> and a directory solely used for DMS if the POA is running on any of
> the other platforms
>
> Cheers Dave