Problem when trying to convert using PDFG
Hi,
I'm trying to convert come files using PDFG. I tried the user console, the email account and the WebService API. None of this options worked.
I can see in the log file that JBOSS is launched successfully, with every BMC being started without any error. The only problem that i have is taht QuartzService error but the Adobe support already told me that this was not a problem.
When trying to submit a document for conversion, the log files registered the errors below. does anyone has some clue on this problem ?
TIA,
[code]
2007-04-02 17:34:24,332 INFO [com.adobe.native2pdf.internal.DequeueBean] Retry enabled for Native conversion
2007-04-02 17:34:24,348 INFO [com.adobe.native2pdf.internal.AESEngineBean] AES_1001: Begin processing job c27e1f-6c2951-465685-a7364b-845e2f-7ae0a1
2007-04-02 17:34:24,566 INFO [com.adobe.service.ProcessResource] BMC505: Service WordConverterService: Starting native process with command line "C:\\Adobe\\LiveCycle\\jboss\\server\\all\\svcnative\\WordConverterService\\bin\\dll\\pdf gen.exe" PDF-WO3ff760003 -beginExecutable "C:\\Adobe\\LiveCycle\\jboss\\j2re1.4.2_04_compiler\\bin\\javaw.exe" -endExecutable -Xmx20m -cp "C:/Adobe/LiveCycle/jboss/server/all/svcnative/WordConverterService/bin/aaes-idl-bmc.jar; C:/Adobe/LiveCycle/jboss/server/all/svcnative/WordConverterService/bin/aaes-jaxb.jar;C:/Ad obe/LiveCycle/jboss/server/all/svcnative/WordConverterService/bin/adobe-bslj.jar;C:/Adobe/ LiveCycle/jboss/server/all/svcnative/WordConverterService/bin/AdobeCSA.jar;C:/Adobe/LiveCy cle/jboss/server/all/svcnative/WordConverterService/bin/AdobeCSAUtils.jar;C:/Adobe/LiveCyc le/jboss/server/all/svcnative/WordConverterService/bin/appmon.jar;C:/Adobe/LiveCycle/jboss /server/all/svcnative/WordConverterService/bin/commonbmc.jar;C:/Adobe/LiveCycle/jboss/serv er/all/svcnative/WordConverterService/bin/jaxb-api.jar;C:/Adobe/LiveCycle/jboss/server/all /svcnative/WordConverterService/bin/jaxb-impl.jar;C:/Adobe/LiveCycle/jboss/server/all/svcn ative/WordConverterService/bin/jaxb-libs.jar;C:/Adobe/LiveCycle/jboss/server/all/svcnative /WordConverterService/bin/jniw2.9.5_pdfmapi1.0.jar;C:/Adobe/LiveCycle/jboss/server/all/svc native/WordConverterService/bin/jniw2.9.5_word8.1.jar;C:/Adobe/LiveCycle/jboss/server/all/ svcnative/WordConverterService/bin/jniwrap-2.9.6.241.jar;C:/Adobe/LiveCycle/jboss/server/a ll/svcnative/WordConverterService/bin/namespace.jar;C:/Adobe/LiveCycle/jboss/server/all/sv cnative/WordConverterService/bin/winpack.jar;C:/Adobe/LiveCycle/jboss/server/all/svcnative /WordConverterService/bin/WordConverterServer.jar;C:/Adobe/LiveCycle/jboss/server/all/svcn ative/ServicesNatives2/jars/adobe-bslj.jar;C:/Adobe/LiveCycle/jboss/server/all/svcnative/S ervicesNatives2/jars/jacorb.jar" com.adobe.native2pdf.bmc.WordConverterServer -IOR IOR:000000000000002249444C3A636F6D2F61646F62652F736572766963652F4D616E616765723A312E30000 000000000020000000000000068000102000000000E3139322E3136382E31302E3130000DC8000000134A426F7 3732F42522D312F010000000000000000000000020000000000000008000000004A414300000000010000001C0 0000000000100010000000105010001000101090000000105010001000000010000002C0000000000000001000 000010000001C00000000000100010000000105010001000101090000000105010001 -AppServer jboss
2007-04-02 17:34:24,676 INFO [STDOUT] Command line '"C:\Adobe\LiveCycle\jboss\j2re1.4.2_04_compiler\bin\javaw.exe"'
2007-04-02 17:34:27,222 INFO [STDOUT] myOwnProcesses found 2
2007-04-02 17:34:27,925 INFO [STDOUT] com.adobe.native2pdf.bmc.ConvertWord starting run()
2007-04-02 17:34:28,315 INFO [STDOUT] com.adobe.native2pdf.bmc.ConvertWord calling execute
Processing document 'C:\Documents and Settings\build_user\Local Settings\Temp\pdfg-build_user\c2\7e1f-6c2951-465685-a7364b-845e2f-7ae0a1\New Text Document.txt'
2007-04-02 17:34:30,034 INFO [STDOUT] COM PID appears to be 5216
2007-04-02 17:34:31,846 INFO [STDOUT] Running Word version 11.0
2007-04-02 17:34:31,971 INFO [STDOUT] ConversionInterface returned status -2147467259
Following the exception stack :
Got default parameter bits 1c80017
ConversionInterface returned status 0
Read-Back ConversionInterface returned status 0, bits 1c00017
JobOptions from file null
2007-04-02 17:34:34,360 INFO [STDOUT] Working on doc New Text Document.txt
2007-04-02 17:34:34,439 INFO [STDOUT] com.jniwrapper.win32.com.ComException: COM object method returns error code: 0x80004005; E_FAIL (Unspecified error)
2007-04-02 17:34:34,439 INFO [STDOUT]
at com.jniwrapper.win32.com.impl.IUnknownImpl.invokeStandardVirtualMethod(SourceFile:624)
at com.adobe.native2pdf.internal.wrap.acrobat7.pdfmakerapilib.impl.IPDFMakerDriverImpl.execP DFMaker(IPDFMakerDriverImpl.java:94)
at com.adobe.native2pdf.bmc.ConvertBasePDFM.execPDFMaker(ConvertBasePDFM.java:438)
at com.adobe.native2pdf.bmc.ConvertWord.convertViaPDFMaker(ConvertWord.java:179)
at com.adobe.native2pdf.bmc.ConvertWord.execute(ConvertWord.java:66)
at com.adobe.native2pdf.bmc.ConvertBase.run(Con
2007-04-02 17:34:34,439 INFO [STDOUT] vertBase.java:82)
2007-04-02 17:34:34,439 INFO [STDOUT] at java.lang.Thread.run(Unknown Source)
2007-04-02 17:34:35,266 INFO [STDOUT] Sleeping before oleUninitialize
2007-04-02 17:34:36,266 INFO [STDOUT] Calling oleUninitialize
2007-04-02 17:34:36,282 INFO [STDOUT] Calling getProcessIdsByNonDefaultWindowStation()
getProcessIdsByNonDefaultWindowStation() found 0
2007-04-02 17:34:36,860 INFO [com.adobe.native2pdf.internal.AESEngineBean] AES_1002: Done processing job c27e1f-6c2951-465685-a7364b-845e2f-7ae0a1
2007-04-02 17:34:36,860 INFO [STDOUT] com.adobe.native2pdf.bmc.ConvertWord shutdown JniWrapper
2007-04-02 17:34:36,875 INFO [com.adobe.native2pdf.internal.DequeueBean] Message queued again into job queue
2007-04-02 17:34:36,875 INFO [com.adobe.native2pdf.internal.AESEngineBean] AES_1001: Begin processing job c27e1f-6c2951-465685-a7364b-845e2f-7ae0a1
2007-04-02 17:34:37,094 INFO [STDOUT] com.adobe.native2pdf.bmc.ConvertWord starting run()
com.adobe.native2pdf.bmc.ConvertWord calling execute
Processing document 'C:\Documents and Settings\build_user\Local Settings\Temp\pdfg-build_user\c2\7e1f-6c2951-465685-a7364b-845e2f-7ae0a1\New Text Document.txt'
2007-04-02 17:34:37,297 INFO [STDOUT] COM PID appears to be 960
2007-04-02 17:34:37,969 INFO [STDOUT] Running Word version 11.0
2007-04-02 17:34:37,984 INFO [STDOUT] ConversionInterface returned status -2147467259
Got default parameter bits 1c80017
[/code]
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