Problem with approval notification

Hi Experts
for some unknown reason we get in the process workflow the error like:
Activity Definition
Name Is Final Approver
Internal Name HR_IS_FINAL_APPROVER_FCT
Type Function
Description Is Final Approver
Activity Version 4
Result Type Yes/No/Error
Default Activity Result Exception
Message Name
Expand Roles No
Function Type PL/SQL
Function hr_approval_ss.isfinalapprover
On Loop Revisit Reset
Cost 0
Function activity cost in seconds.
Error Workflow System: Error
Looking in the Diagram, it looks like, that everything is fine.But i don't know, whta this error means.

In some cases, when the requester has no Supervisor to approve the request, than the process hanging due to IS Final Approver. In this case you must check, if the Approver has an user account in the core application.
Mehdi

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Problems with Approving Content

I have a problem when a person posts or edits content must be approved.
The other persons don't get a notifaction that content have to be approved.
And if the admin looks on the page and uses the approvement portlet there is nothing to approve.
In addition the content (i used normal textitem) can't be edited by anyone other.
Do i have to add the persons which should do the approvement to special groups or roles? Is there anything what i have to pay attention on?
Hope anyone can help and sry for my english.

hi,
As far as I know, for approval process to be run successfully, setup is required at the very start.
1. Under page group [Configure] tab, tick the [Approval and Notifications] checkbox.
2. Under [Approval] tab, design your approval workflow, ie. who will be the approvers and in what sequence.
3. Create a page under the same page group.
4. Under [Access] tab of the page, add users who can add/update contents to the page with "Manage items with Approval" privilege.
5. Add the "Edit" link on the page for the authorized users.
6. Add "My Notification" portlet for approvers so that they can be notifiied if any request of approval is outstanding.
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Problem with approving standard workflows.

We are testing workflows in Content DB prior to initiating a larger project. We have defined a serial approval workflow for uploading a file to a folder. When a file is uploaded, the approver can see the request but is not given the possibility to approve or reject the request.
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What can be missing in our setup that blocks for approving in workflows?

A few things to check:
1) That a message appears (briefly) on the outbound advanced queue (IFS_OUT) when the workflow is triggered. You can perform a "select * from ifs_out_table;" You need to be quick though.
However, if there is a build up of messages on the queue, but none are being removed, it would appear the Oracle Workflow process is not running.
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In order for the approve/reject buttons to become visible in the Content DB Web UI, Oracle Workflow must repond on the inbound queue (IFS_IN) with seperate "notification" messages for each of the applicable responders.
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Message Type: IFS_ECM_WORKFLOW_NID
IFS Queue Message Parameters:
IFS_ECM_WORKFLOW_PROCESSID=48799 (STRING)
IFS_ECM_WORKFLOW_RESPONDER=ORCLADMIN (STRING)
IFS_ECM_WORKFLOW_NID=3 (STRING)
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If however, the notification messages are on the IFS_IN queue, but are not being removed, it means the Content DB agent responsible for processing inbound queue messages is not running.
The agent responsible for this is the InboundQueueListenerAgent. Check the Content DB node log file and search for entries relating to oracle.ifs.management.servers.InboundQueueListenerAgent
You will notice a table in the Content DB schema named odm_responder
SQL> desc odm_responder;
Name Null? Type
ID NOT NULL NUMBER(20)
REQUEST NUMBER(20)
RESPONDERUSER NUMBER(20)
RESPONSE NUMBER(1)
RESPONSEDATE NUMBER(20)
NOTIFICATIONID NUMBER(20)
For a particular responder to see approve/reject buttons for a particular request, I believe the notificationid value has to be non-null.
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Q_NAME MSGID
CORRID
PRIORITY STATE
DELAY
EXPIRATION
TIME_MANAGER_INFO
LOCAL_ORDER_NO CHAIN_NO CSCN DSCN
ENQ_TIME
ENQ_UID ENQ_TID
DEQ_TIME
DEQ_UID DEQ_TID RETRY_COUNT
EXCEPTION_QSCHEMA EXCEPTION_QUEUE STEP_NO
RECIPIENT_KEY DEQUEUE_MSGID SENDER_NAME
SENDER_ADDRESS
SENDER_PROTOCOL
USER_DATA(MESSAGETYPE, PARAMETERLIST(NAME, VALUE, DATATYPE))
USER_PROP()
IFS_OUT 37A0E24085DB24DCE040BB0AC8417ABA
1 0
0 0 0 0
16/AUG/07 04:48:32.357811 PM
65 9.21.1157
0
0
0
IFSQUEUEMESSAGE('START_STANDARD_WORKFLOW', PARAMETERS(
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_MINYESVOTES', '1', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_APPROVE_MSG', 'Choose Yes to Approve the request.', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_MESSAGE_SUBJECT', 'CreateWorkspace Request 43436 submitted in Content Services', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_REJECT_MSG', 'Choose No to Reject the request.', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_OWNER', 'ASLAM', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_MESSAGE_HEADER', 'A CreateWorkspace Request has been submitted in Content Services. You are...', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_REQUEST_TIMEOUT', '14', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_JUSTIFICATION', 'please approve', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_REQUESTID', '43436', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_AGENT_BASED_REQUEST', 'N', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_RESPONDERS', 'ASLAM CONTENTADMIN ORCLADMIN', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_MINNOVOTES', '1', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_PROCESSID', '43446', 'STRING')))
Workflow must return a notification id message for each person listed in the IFS_ECM_WORKFLOW_RESPONDERS queue parameter.
in the case above, the requesters are "ASLAM, CONTENTADMIN, ORCLADMIN"
Using the request id from above ..
SQL> select responderuser from content.odmv_responder where request = 43436;
RESPONDERUSER
38503
...etc
select name from odmv_publicobject where id = 38503
NAME
orcladmin
select notificationid from content.odmv_responder where request = 43591;
NOTIFICATIONID
notice the notificationid is NULL - meaning approve/reject buttons would not be visible
cheers
Matt.

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