Problem with creation of Bank Transfer file by standard Payment Wizard
Hello,
I am currently trying to check if the file created by the Payment Wizard is gathering the appropriate data for Bank transfer payment.
All the steps of the wizard are undergone successfully. However, no file is created or updated.
Do you have an idea of what would be related to this problem and what could be the solution ? All the bank and accounts information are in the database, so basically nothing is missing as for data.
Is the path for the file location important ?
Do I have to create the file before and with an appropriate format ?
Thank you for your help !
Francois
Hi,
First of all you need to verify that you have allocated a bank file format for the particular payment method. I assume that you have since you are able to successfully generate the payment run. Once you reach the last step which is step 9 of 9 where you are able to print reports carefully observe and locate the bank file icon to the bottom right of the screen. Once you click on that icon you will be able to select the output file location and need to complete the test run successfully whereafter you need to execute the production run. Once the production run has been completed the output file will have been generated.
Regards,
Andre
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