Problem with gtx 580 lightning total available graphics memory

i got a problem with total available graphics memory with my gtx 580, it shown 3315MB only in nvidia control panel.. but i just saw people with same gpu with me has 4000+MB..
can someone help me please, i need to increase it to 4K+MB
my mobo is asus p8z68-v
and 4GB of RAM 2GBx2
CPU: i7 2600k

Quote from: limousine on 14-October-11, 19:17:12
i got a problem with total available graphics memory with my gtx 580, it shown 3315MB only in nvidia control panel.. but i just saw people with same gpu with me has 4000+MB..
Nvidia panel displays complete rubbish.
They also count some system memory with the amount of vga memory, which, with dedicated videocards these days, is to no point, since the card will never be able to use it.
Your card has, like Svet already said, 3072MB dedicated videomemory and thats all its gonna utilize, since thats the amount of VRAM on the pcb.
So your buddies with 4+GB VRAM are just showing off stuff they cant use and Nvidia controlpanel shows numbers and amounts of VRAM, you'll never have available, just like that stupid Windows Performance Index shows some numbers about your system that in reallife mean diddlysquad.
Besides, there arent any 580GTX's outthere with more then 3GB VRAM aboard.
Long story short, dont get all hyped up by numbers, you got what you paid for and there's nothing wrong with your amount of memory on that card.
Edit:
With my system Nvidia says I got 3071MB of video-memory available, but 1280MB is dedicated, dedicated being the true amount the card wil ever use, since my card has only 1280MB and not 3071MB.
Like I said they count some system-memory with it, although the card will never ever be able to use it, its just to screw people over.

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Hi,
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MSI GTX 580 Lightning + Asrock Z68 Pro 3 Issue

Hi!
I just bought a new computer with gtx 580 lightning and asrock z68 pro 3 motherboard. I am having issues with the pci-e slot and the graphics card. My motherboard doesnt recognize the card. I have updated my MB bios to newest one but it didn't help. I also tried the lightning in my old gaming rig and it worked fine there. Also tried my old graphics card in my new rig and worked just fine. Power wise I should be fine because my old rig has 600w power supply and it worked, new rig has 50 wats more and is more quality PSU.
Also the red and green leds on the gtx 580 lightning are on and fans are spinning but when I try to attach the monitor it just doesnt give anything out.
I am really running out of options here and dunno what to do. I have the intel i5 2500k processor so I can use the onboard graphics to prowse the web. Also managed to install win7 64bit and MB drivers.
Anyone having this same issue ? Or any solutions to my problem? Would be nice to get my rig up and running fully.
Thanks!

Quote from: Bas on 07-September-11, 04:33:45
AsRock already tested the combination and it works:
http://forums.tweaktown.com/asrock/45683-asrock-z68-pro-3-msi-gtx-580-lightning-issue.html
Maybe the motherboard has broken PCI-e slots, as Asrock suggested, goto a dealer and check it out with them.
The combination is not a problem, but if a PCI-e slot is broken it can explain all of this.
As the card works in other systems, it's hardly possible it's the card, else it would fail too.
And yes, because an ATI card works it doesn't mean the PCI-e slot is good, have seen such before.
He replaced the board with new one Asus P8P67 Pro and still doesn't works on-board led shows VGA init error.
So 2 different brand new boards with broken slots is very unlikely. [both of them worked fine with different video cards]
The MSI's GTX 580 Lightning worked fine in meantime with the same PSU [he also tested with different one and it works fine with both PSU's on 3th board] on 3th different mainboard.
It's some kind of compatibility issue [based on all facts]
Quote
AsRock already tested the combination and it works:
http://forums.tweaktown.com/asrock/45683-asrock-z68-pro-3-msi-gtx-580-lightning-issue.html
They test it but not with the same card Lightning card, they used reference card instead [MSI N580GTX-M2D15D5].
The VBIOS structure of the non reference design used on Lightning cards are very different compared to regular versions,
as well the card itself compared to reference one.

MSI GTX 580 Lightning XE Fan Problem

Hi forumites
I am the proud owner of a new MSI GTX 580 Lightning XE Graphics card, so far I have not had any problems at all with my games and am happy to report the card appears to be functioning in the way I had hoped (better than my previous card).
However there is one annoying problem I have been having with the fans. For some strange reason the card appears to be spiking fan usage at idle for no reason.
I can be sat idle at desktop, or surfing the internet and for no reason the fan shoots up to 3500RPM.
In order to try and troubleshoot the problem I have done some fan usage monitoring with MSI Afterburner, as you can see here the fan speed seems to shoot straight up and then back down again.
My card has not been modified in anyway , neither have I fiddled with the card's BIOS.
Do you have any suggestions as to what could be causing this problem?
My signature should hopefully contain my system specifications. Card appears to be functioning fine in games and 3dMark and I have not had ANY TDR crashes, just this fan thing is getting quite annoying!
Thanks.
John

Quote from: JohnZS on 29-December-11, 21:02:31
Sorry I must admit I must have not made myself quite clear, it is both fans on the GPU which rev up to very fast speeds for a second or two. I have noticed that this only happens within the first say 10-20minutes of the PC being switched on, it then calms down and acts as normal after a while.
Even loading with Kombuster etc fans rev as expected to a speed to cool the card (~68C FULL LOADING in KOMBUSTER) I am pretty happy that this temperature is what I should be expecting as various reviews say this card is very cool compared to say a Generic 580. I also recall a post of your's Svet somewhere saying that the card loads from 65-70 depending on operation and cooling of case etc.
I shall have to take the side off and inspect the LEDs.
John
Quote from: JohnZS on 29-December-11, 21:02:31
Sorry I must admit I must have not made myself quite clear, it is both fans on the GPU which rev up to very fast speeds for a second or two.
Yes, i confused your case with this one: https://forum-en.msi.com/index.php?topic=155293.0
Where one of the FANs was behavior different than another one, so in my last reply in your topic i was assuming that this was your issue

Desperately need help finding MSI GTX 580 lightning.

I ordered components for the new PC I'm building last week, and parts have arrived in the mail periodically. For my graphics cards, I ordered two MSI GTX 580 Lightning (not Xtreme) cards, both from Amazon. I intended to use them in SLI, for gaming as high resolution (please do not tell me they're overkill, I already know they are. I'm a bit tired of people pointing that out). The first one is scheduled to arrive soon, but the second card was cancelled without reason a day after I placed the order. I then tried to order the second card from AVA Direct, but that order was also abruptly cancelled. I've looked on Newegg, Amazon, and a dozen or so other sites, but can't find another available GTX 580 Lightning. I don't know why they're suddenly not available... I would be really, really grateful if anyone would help me find another MSI GTX 580 Lightning card to use in my dream rig. I live in the US. What I'm trying to do here is find someone who knows a site that has an available card that I can complete my build with. So... Help find a graphics card for a devoted enthusiast?

It seems that amazon doesn't have the product anymore after searching for 'gtx 580 lightning' and 'msi gtx 580'. Try creating a support ticket to ask msi if the product is just plain discontinued, as I don't see anyone with it in stock.
And actually, I did manage to find this place: http://www.colamco.com/store/stat/product/1071363.html
But the price for the card there is over $600.

SLI GTX 580 Lightning Series

i have put SLI 2 card, GTX 580 Lightning XE and GTX 580 Lightning, but the SLI mode can't run... i tried the SLI bridge from MSI and motherboard and also the newest nvidia driver...
i didn't see the SLI option in Nvidia Control Panel...
any body can help me??? please...
my rig. i7 980X, Asus Rampage II Extreme, Corsair Dominator DDR3 12GB, PSU Tagan BZ 1100W
i'm sorry my english is bad, i'm from indonesia

Quote from: trumengan on 02-November-11, 18:36:48
i have put SLI 2 card, GTX 580 Lightning XE and GTX 580 Lightning, but the SLI mode can't run... i tried the SLI bridge from MSI and motherboard and also the newest nvidia driver...
i didn't see the SLI option in Nvidia Control Panel...
any body can help me??? please...
my rig. i7 980X, Asus Rampage II Extreme, Corsair Dominator DDR3 12GB, PSU Tagan BZ 1100W
i'm sorry my english is bad, i'm from indonesia
You have two graphic cards with different amounts of Video RAM. The lightning has 1.5 gb and the Xtreme has 3 gb of Video RAM. You can only SLI cards with the same memory sizes.

Is 650W PSU going to handle MSI GTX 580 Lightning Extreme

Greetings,
My PC spec:
i7-2600 @ 4GHZ
Gigabyte GA-Z68X-UD4-B3, Sandy bridge
DDR3 Corsair 2x4GB (1600Mhz)
MSI GTX 560-ti Twin Frozr II 1GB DDR5
PSU: Fortron Black Power 650W
(+3,3V/36A, +5V/30A, +12V1/18A, +12V2/18A, +12V3/18A, +12V4/18A, +5Vsb/3A, -12V/0.8A) - SLI ready, efficiency > 85%
There are divided rails 4x 12V@18A each on my PSU.
is my PSU going to handle MSI GTX 580 Lightning Extreme 3GB DDR5 ?
http://www.amazon.com/MSI-N580GTX-Li...4570127&sr=8-1
as this card has ca 30W more consumption then my current GTX560. I run it overclocked and I see no problems here. (almost on 1000Mhz Core)
As on the sites I've read they tested and they had max 20-30A, so I expect there will be no problem.
Can you guys help me figure it out?
Thank you.
Shamy12

Quote from: Svet on 30-August-11, 01:57:10
Oks,
625W-155W = 470W , 470W/12V = 39A
The MSI GTX 580 Lightning Extreme needs at least 42A at +12V
I would replace that PSU with better one, [more quality one, not Fortron] and single rail [not a multi rail PSU] ==> PSU's---2 x 12v---The Dual Rail Myth: https://forum-en.msi.com/index.php?topic=77071.0
with Single rail quality PSU like Corsair 650TX/V2, 750TX, 850TX or above depend of your needs
Ok, I'm going to CORSAIR HX1050, just to be ready for eventually SLI, overcloacking and to not upgrade 3x times :D
.. Thanks

MSI GTX 580 Lightning Xtreme Edition Turn Off LED's?

Hello all MSI users.
Strangely enough, I only heard about MSI Products since last night, and I knew straight up, I needed to get my hands on one of these outstanding products.
The only thing that is holding me back from getting this amazing MSI GTX 580 Lightning Xtreme Edition is the question of if there is posibility in the utilities or on the card itself to turning off the LED's completely?
(then of course turning them back on without damaging the GPU or the LED's.)
The reason why I ask is, I usually leave my PC on over night to do either some long Downloads, a Defrag or a Deep Virus Scan, and as my PC is technically next to my bed, I don't want to be kept up all night with it shining in my face and then having to chuck a T-Shirt over the top of my case.
Please inform me if there is any possibility of this to work without having to go to some 'Xtreme' to turn the LED's off.
Much Appreciated Guys.

not possible, when VGA is in IDLE there are less amounth of LEDs that's active.
you can place a piece of black tape over leds to "disable" them

MSI GTX 580 Lightning original bios problem

I purchased today an MSI Lightning GTX 580 video card. My bios switch is on "original" position. I run MSI Afterburner and my stock speeds are : Core Clock 772 MHz, Shader Clock 1544MHz and Memory Clock 2004 MHz (stock cards speed). This card supposed to be oc. So do i have to RMA it or i have to change something to the bios switch to work at the right speeds?

Quote from: Dennis.MSI on 12-September-11, 07:19:19
Hi Clio16v (1.8 or 2.0? )
For your information:
We don't print clockspeeds on the box, but you will be able to find all product information on the label that is on the side of the box which has an MSI part number.
Using the codes on there, we identify a different "SKU" for instance, does it come with a game bundle, or is it only for a certain territory, is it OC'ed or not..
These codes are also what the reseller/dealer uses when he orders the cards.
In your case, if he matches the description of an OC card to a non-OC code, you end up with a product being sold (by a reseller/dealer) under wrong specs.
This is normal practice in the IT business, notebooks are the best example.
For instance, we have the GT780DX
This nice gaming machine comes with various configurations, one or two hard drives, 8, 12 or 16 GB of memory, BluRay or DVD, different keyboard layouts.
In this case (As the machine is just a few weeks old) we only have two different SKUs available of the GT780DX at newegg, but you can imagine that this varies per country ending up with a lot of different GT780DX's all with different specs.
I hope this clears things up a bit as MSI is not intentionally selling cards with wrong clock speeds.
As suggested here before, I think you will have to take this to your dealer if you want to resolve it.
First of all thank you for your reply. I think that as an end user don't have the knowledge to decrypt the serial number or part number of every vga card that is on the street right now. This is between MSI and the resellers/dealers. And it is not my business to know that i have to look on that label to find out what i'm buying that moment. My label is not saying anything about oc...But i dont know if it should say so... In the case of MSI N580GTX Twin Frozr II/OC and MSI N580GTX Twin Frozr II you put a sticker on the box to seperate the two editions... Why don't you do the same for the N580GTX Lightning Edition? If you produce two different products(one oc and one stock) why dont you put it on the box to protect your buyers from every mistake (accidental or intentionally) that the resellers do? Why do i have to suffer to take the card back to the reseller, wait for a long time without the card which i have already paid for (reseller is out of stock) and have the possibility to take back a refurbish product although i paid for a new one? This is not a proper treatment from a big company like MSI not to protect their buyers... I also see that every vga card on the site (at least the expensive ones) has the same note "The specifications may differ from areas. Please check with your local dealers". So finally we never know what we are buying from MSI. All their products may have different specifications than advertised...So its a lucky pick, if you are lucky you are going to take what you paid for...Sorry but this is not right...

MSI GTX 580 Lightning XE - no DTS-HD and no Dolby Digital TrueHD?

Hello,
I have just upgraded from the gtx 460 to 580 Lightning XE and the above audio formats are gone. I thought the 280.26 drivers caused it so I went back to 275.33 and DTS-HD and DD TrueHD are still missing.
Since the gtx 460 supports these formats I presumed that the 580 does as well.
In Playback Devices > Supported Formats, only 3 formats are listed: DTS Audio, Dolby Digital Plus and Dilby Digital
In Nvidia Control Panel, the HDCP is not supported when I select my TV/amp. When I had my tv/amp connected via hdmi cable to gtx 460, all was functioning correctly, all formats were listed.
PowerDVD and Total MediaTheater worked perfectly fine playing dts-hd an dd truehd from bluray discs, now these formats are just not available anywhere. Only normal DTS and DD is played.
I really hope that this is a software issue
DTS-HD and DD TrueHD are supported from HDMI 1.3 version. The GTX 580 chip supposedly supports HDMI 1.4a. NVIDIA and MSI please fix it!
Here's the fix request form, please can as anyone request a fix through this form? http://nvidia-submit.custhelp.com/app/ask
The chip 580 should support DTS-HD and Dolby TrueHD.

Quote from: Svet on 22-August-11, 03:31:24
have you tried msi's drivers too? http://www.msi.com/product/vga/N580GTX-Lightning-Xtreme-Edition.html#/?div=Driver&os=Win7%2032
No I haven't. I didn't even think of that. I always go for the official nvidia drivers. I'm downloading it now.
edit: Installed them drivers, and no change. DTS-HD and Dolby TrueHD are still missing.
I found some "info" here:
http://www.anandtech.com/show/4008/nvidias-geforce-gtx-580/4
Quote
NVIDIA slightly revised their display controller for GF110/GTX580; the good news is that HDMI 1.4a is supported, the bad news is that full audio bitstreaming is not supported so it’s the same as it was on the GTX 480: 8 channel LPCM and lossy audio formats like DD+ and DTS. This actually caught us off-guard since we were expecting the full GF104 treatment here, but it just goes to show that this is a GF100-derrivative after all. Unfortunately this also extends to the number of displays supported – NVIDIA still only supports 2 displays on one card, so you need to run in SLI if you intend to take advantage of 3DVision/NVIDIA surround across 3 monitors.
If that's true, it doesn't look good..

GTX 580 Lightning Xtreme Running Hot

Hey guys, just got a 580 Lightning Xtreme and love it so far! I've noticed that it's been running quite hot, though. While playing BF3 on ultra, it can sometimes get up to around 88 celcius. Is this normal? I haven't tested out very many other games. Also, the temperature inside my case never goes over 27 celcius, so it's not a problem with airflow or anything like that. The heat is focused just to the graphics card. Now I understand that BF3 is very demanding, and I've found that the card usually runs at about 99% usage when I'm playing. Can this just be the reason? Or is my card particularly hot?
Thanks for any help or advice!
Fashby

Quote from: Hyco24 on 27-November-11, 16:42:04
I wish I could tell you exactly what the issue is as to why your temps are showing what they are, but I don't have a straight answer for ya. I am just trouble shooting with you. From my experience it sounds like a thermal issue. Have you tried to run the fan at 100%? I know it can be loud but if it helps then it could be air flow, if it doesn't really help (4-6c lower) then it might be a bad thermal application.
Some other thoughts are since the card is down clocking, the voltage is being lowered while it is in 2D mode so temps should be low since there isn't very much activity on the GPU. I can't tell you what your specific card should be in this mode since I haven't had hands on with one. I would say that since there is very little voltage going to the chip temps should be in the mid 20s to low 30s depending on fan speed.
I understand not wanting to send a new product back it isn't fun to get a taste of the power and then have to send it back so soon. Since it is so new where did you get the card from? You should be able to take it back and exchange it for another one. That is if you went to a store to buy it. If you got it online you could send it back to them too, as long as it is a e-tailer.
If MSI says that it doesn't void the warranty by changing the thermal paste that is an option too. I would rather do that personally, but if you haven't done it before it can be scary.
I had every fan in my case at 100%, still running hot. I bought from TigerDirect. If something is wrong with this card, I'd almost rather just get a fresh new one instead of monkeying around with a brand new one with problems. I don't know why, but having to "fix" a $600 card just doesn't sit right with me.
You'd really think that they test these things before shipping them out or something........

Problems with second 7970 Lightning Card?

Hello
I purchased the MSI 7970 Lightning in May of last year as part of a new build. The other components of the build that affect the running of the machine are:
Asus P8Z77 WS Motherboard
Intel i7 3770K CPU
16GB Mushkin Ram (991991)
Noctua NH-U12P SE2 Cooler
Samsung 830 SSD x2
Samsung Spinpoint F2 1TB HD
Corsair AX850 PSU
Windows 7 Home Premium
USB 3.0 PCIe card with 2 internal and 2 external sockets
Sony CD Drive
With buying such high end products I thought I would have an easy hassle free build as I have built computers before with only one problem build that resulted from a faulty stick of memory. I didn't intend to overclock at all initially and intended but wanted the option to if I needed to in the future.
How wrong was I? The first Lightning card was faulty and would crash before it finished the Kombuster benchmark. The system also suffered from continual 'AMD Driver has stopped responding and has recovered' stutters and occasional crashes even on the desktop. I contacted the merchant I purchased it from and arranged a return. It took a few weeks but I did eventually receive a replacement card through MSI.
Excuse the pun, but Lightning couldn't strike twice I thought, and the next card would work. However, I still got the 'AMD Driver has stopped responding and has recovered' reports and the occasional crashes. This card did at least complete the benchmark so I kept it and put it down to driver issues.
In my quest to resolve the issue I have tried the following:
I trawled the internet looking for probable causes and have tweaked the motherboard bios according to what was recommended on Asus forums to no avail.
I have downloaded the latest bios for the motherboard
I have used the most stable settings recommended in bios so as to cause least stress on a non-overclocked CPU
I have set up my SSD's in non-raid as I read Lucid Virtu MVP doesn't like that
I have done a fresh install of Windows 7 each time I downloaded new drivers for the graphics card so that there could be no old files affecting the driver's operation
I have used graphics drivers from the MSI site for the 7970 and also from AMD without success
I have run Memtest which came up with no errors.
I have also tried using just 8GB of the RAM in various configurations on the off-chance it was a faulty stick despite the Memtest result.
I don't have limitless hours to spend trying to rectify problems with my computer. I tend to work on it when I take a holiday but, again, I can't continually take up all of my holiday time trying to sort this out. Unfortunately many moons later I have still not got a stable computer that is usable (it is intended for my work primarily so i do need it to be stable. I can't afford a crash in the middle of doing my work).
I'd like to get this rig working before the build becomes obsolete. I have built several computers before but would not consider myself an expert so please don't get too technical with the jargon.
I would welcome any suggestions even if it is to arrange another RMA for the 7970.
Thanks in advance
Trevellion.

Ok, I did a fresh install. At first I thought it had been the Lucid MVP software which was causing conflicts because the system appeared stable. The computer would even recover from sleep mode (the stage where the fans stop) without mishap which had never been able to before. Unfortunately, shortly afterwards I got the dreaded hang and the message 'AMD driver stopped responding and has recovered'. It now seems to do this every time I switch the computer on now. I just don't feel I can use this computer in it's current state for work as it's too unreliable. Once the problems start they become much more frequent.
When I enter the Action Center, click 'Maintenance' and check under 'Review your computer's reliability and problem history', I can see multiple reports of 'Video Hardware Error'
Clicking on the report gives this message:
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name:   LiveKernelEvent
OS Version:   6.1.7601.2.1.0.768.3
Locale ID:   2057
Files that help describe the problem
WD-20130102-0601.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode:   117
BCP1:   FFFFFA800B88A4E0
BCP2:   FFFFF8800596CDB8
BCP3:   0000000000000000
BCP4:   0000000000000000
OS Version:   6_1_7601
Service Pack:   1_0
Product:   768_1
When I request Windows to check for a solution it comes up with nothing.
- Is there anything in this message that gives useful info to pinpoint the problem? I'd be grateful for any more advice on this.
Regards
Trevellion

P67A-GD55 problems with GTX 780

I have the same problem as the guy in this thread:
https://forum-en.msi.com/index.php?topic=169438.0
I can´t access the BIOS with the GTX 780. I just get a black screen with B2 code for 2-3 minutes and then
it boot up windows.
I have used Live Update 5 to upgrade to the latest bios (Live Update says the new 1.J0 version is the latest)
but the problem is still there.
If i want to access the BIOS i have to switch the cards :(
My system:
I7 2600k
P67A-GD55
2 x 4 Corsair DDR3
GTX 780 (previous card was a GTX 580)
Win 7 64-bit
Help would be much appreciated

Quote from: Ywap on 04-June-13, 02:41:05
I can´t access the BIOS with the GTX 780. I just get a black screen with B2 code for 2-3 minutes and then
it boot up windows.
New graphic cards need 4.XX bios.
The last is 4.30 bios.
You have to download the archive here : https://forum-en.msi.com/index.php?topic=164135.0
An use this archive with MSIQ USB Bootable tool downloadable here : https://forum-en.msi.com/index.php?topic=116721.0
Use Method 1: Processing a BIOS Archive Directly (ZIP/RAR).
Then clear CMOS.
Then Reboot and SUPPR button to enter the bios
Dont upgrade Intel Management Engine drivers to v8, because you have i7 2600K sandy bridge processor. Stay with IME v7 drivers
Goog luck

Fear 3 crash with GTX 770 Lightning.

Hey MSI forum . I want to ask you again, because i got a problem. I have a Lightning 770, first night that I played FEAR 3 it in INTERVAL 2, without crash ( good 10 hours ). The second night was when it crashed after a few seconds to <5mins in-game>. So why ? Game freez for 2-3 seconds, then i get black screen with sound in background. ( FINAL BATTLE CRASHING ONLY IN INTERVAL 2 )
In windows event log i saw in this moment EVENT 4101 display problem nvldd.sys crash and recovery.
I am using 320.49 WHQL Drivers.
My Psu is BE quiet DP PRO 1000W
Any other apps dont crashing: Metro LL ( i resolved problem with problems of driver crashing in Metro LL by installing new physx drivers ) , Crysis 2, 3 , DIRT 3, 3dmark 11 , 13, Unigine 4.0, Bf3.
But today i get that issue on Fear 3.
Has anyone else a GTX 7xx or Titan and this problem?

simple answer GAME BUG now stop and tell the developer about it please as this is getting old very quickly!

Problems with User profile Application not available

Hi
Have a 2 tier SP 2010, with SQL server and a single SharePoint2010 server. We have a problem with the User profile Application service.
The main problem is that we cannot go to "Edit" under Manage User Profiles. If we want to edit a user, we just get an error:
"Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: No User Profile Application available to service the request. Contact your farm administrator."
When rebooting the server, we get the following in event viewer: Warning: ASP.NET 2.0.50727.0
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 2/5/2015 12:25:25 PM
Event time (UTC): 2/5/2015 11:25:25 AM
Event ID: 84d104331476453b88c60a37d7a0b8fe
Event sequence: 9
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1212406818/ROOT-1-130676090755160256
Trust level: WSS_Minimal
Application Virtual Path: /
Application Path: C:\inetpub\wwwroot\wss\VirtualDirectories\14877\
Machine name: SPMACHINE
Process information:
Process ID: 4668
Process name: w3wp.exe
Account name: domain\spfarm
Exception information:
Exception type: UserProfileApplicationNotAvailableException
Exception message: No User Profile Application available to service the request. Contact your farm administrator.
Request information:
Request URL: http://sp2010:2010/_layouts/ProfMngr.aspx?ID=51982fe8-4886-4ebd-ad68-f5934656e54d&IsDlg=1
Request path: /_layouts/ProfMngr.aspx
User host address: ::1
User: domain\spfarm
Is authenticated: True
Authentication Type: NTLM
Thread account name: domain\spfarm
Thread information:
Thread ID: 15
Thread account name: domain\spfarm
Is impersonating: False
Stack trace: at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.ProfileAdminPage.get_CurrentApplication()
at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.ProfileAdminPage.get_CurrentApplicationProxy()
at Microsoft.SharePoint.Portal.WebControls.ProfileQueryUsers._FillSubtypeCollection()
at Microsoft.SharePoint.Portal.WebControls.ProfileQueryUsers..ctor()
at ASP._layouts_profmngr_aspx.__BuildControlProfileQuery()
at ASP._layouts_profmngr_aspx.__BuildControl__control6(Control __ctrl)
at ASP._admin_admin_master.__BuildControlPlaceHolderMain()
at ASP._admin_admin_master.__BuildControl__control21()
at ASP._admin_admin_master.__BuildControl__control2()
at ASP._admin_admin_master.__BuildControlTree(_admin_admin_master __ctrl)
at System.Web.UI.MasterPage.CreateMaster(TemplateControl owner, HttpContext context, VirtualPath masterPageFile, IDictionary contentTemplateCollection)
at System.Web.UI.Page.get_Master()
at System.Web.UI.Page.ApplyMasterPage()
at System.Web.UI.Page.PerformPreInit()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Hi Thomas,
Based on the error message, I recommend to verify the things below:
Please make sure that User Profile Service is started in Central Administration.
Please make sure Forefront Identity Manager Service and Forefront Identity Manager Synchronization Service are started in services.msc.
Change the schedule for the "Timer Service Recycle" job to run during off peak hours, when a small amount of timer jobs are running.
Check ULS log for more detailed error message. For SharePoint 2010, by default, ULS log is at C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS.
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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Victoria Xia
TechNet Community Support

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