Problem with hotspots in new version of DW v 2014.1

How do I get the "hotspot" icons (circle, rectangle, polygonal icons) to show in the property bar. It wont show any of the hotspot icons and I also cant edit an old HTML file that has hotspots. I can see the hotspots, but can't select them or edit the links, etc. Please can someone help me. I am using Creative Cloud Dreanweaver 2014.1

When you click on an image, look to the very bottom right of the Properties Inspector window. You should see a teeny tiny triangle.
Click that to expand the window to include the Image Map tools.
It also won't show in Live View, so make doubly sure you are in Design View. If you're using Fluid Grid Layouts, Design View has been disabled.You'll need to do the work around here to get it back (post #6 by Nancy O)...
Editing Text and Adding Links Is Crazy in DW CC-2014.1

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Is the most recent version compatible with Norton 360 gold, especially Identity Safe? I had problems with the last new version of Firefox. Sian MacKian

That is it really. I had to get help from Norton last time.

Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have indicated that for Norton 360 they plan to release an update to Norton 360 to support Firefox 4 in early May - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US
I do not know about the time scale for updates for other Norton products. Pending the update by Symantec, if you want to use the Norton add-ons you will need to downgrade to Firefox 3.6.
To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

Report viewer "Go To Next Page" button always load Page2 with Crystal Reports Runtime version 10.0.10. No problem with Crystal Reports Runtime version 10.0.5

Report viewer "Go To Next Page" button always load Page2 with Crystal Reports Runtime version 10.0.10. No problem with Crystal Reports Runtime version 10.0.5.
NOTE: I did not check other Crystal Runtime versions.
Any solution?

Visual Studio Premium 2012.
It is a web application.
It was working fine with Crystal Report version 13.0.5. Only change is uninstall Crystal Report version 13.0.5 and install Crystal Report version 13.0.10
Entering page number works fine to view that page Request.Form parameters sample for that (change page from page 3 to page 5):
__CRYSTALSTATEviewer:{"0":{"rptViewLabel":"Ana Rapor", "gpTreeCurrentExpandedPaths":{}, "vCtxt":"/wEXAwUVSXNMYXN0UGFnZU51bWJlcktub3duZwUOTGFzdFBhZ2VOdW1iZXICBQUKUGFnZU51bWJlcgIC", "pageNum":2}, "common":{"width":"100%", "Height":"100%", "enableDrillDown":true, "drillDownTarget":"_self", "printMode":"Pdf", "displayToolbar":true, "pageToTreeRatio":6, "pdfOCP":true, "promptingType":"html", "viewerState":"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", "rptAlbumOrder":["0"], "toolPanelType":"GroupTree", "toolPanelWidth":200, "toolPanelWidthUnit":"px", "iactParams":[{"paramName":"pFromDate", "description":"From Date", "valueDataType":"d", "value":[{"d":9, "m":4, "y":2014, "h":0, "min":0, "s":0, "ms":0}], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pToDate", "description":"To Date", "valueDataType":"d", "value":[{"d":9, "m":6, "y":2014, "h":0, "min":0, "s":0, "ms":0}], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pGroupBy", "description":"Group by", "valueDataType":"n", "value":[2], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"Boardtype"}, {"value":2, "desc":"Room type"}, {"value":3, "desc":"Rate Room type"}, {"value":4, "desc":"Rate code"}, {"value":5, "desc":"Guarantee code"}, {"value":6, "desc":"Adults"}, {"value":7, "desc":"Children"}, {"value":8, "desc":"Market code"}, {"value":9, "desc":"Source code"}, {"value":10, "desc":"Channel code"}, {"value":11, "desc":"Country"}, {"value":12, "desc":"Nationality"}, {"value":13, "desc":"Created by"}, {"value":14, "desc":"Adult+Child"}, {"value":15, "desc":"Agency"}, {"value":16, "desc":"Company"}, {"value":17, "desc":"Source"}, {"value":18, "desc":"Group"}, {"value":19, "desc":"Micros Discount"}, {"value":-1, "desc":"None"}], "defaultDisplayType":1}, {"paramName":"pDistributionBy", "description":"Distribution by", "valueDataType":"n", "value":[1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"RN"}, {"value":2, "desc":"ARR"}], "defaultDisplayType":1}, {"paramName":"pShowDetails", "description":"Show details", "valueDataType":"b", "value":[true], "allowCustomValue":false, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":true}, {"value":false}], "defaultDisplayType":1}, {"paramName":"pSubGroupBy", "description":"Sub Group", "valueDataType":"n", "value":[-1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"Boardtype"}, {"value":2, "desc":"Room type"}, {"value":3, "desc":"Rate Room type"}, {"value":4, "desc":"Rate code"}, {"value":5, "desc":"Guarantee code"}, {"value":6, "desc":"Adults"}, {"value":7, "desc":"Children"}, {"value":8, "desc":"Market code"}, {"value":9, "desc":"Source code"}, {"value":10, "desc":"Channel code"}, {"value":11, "desc":"Country"}, {"value":12, "desc":"Nationality"}, {"value":13, "desc":"Created by"}, {"value":14, "desc":"Adult+Child"}, {"value":15, "desc":"Agency"}, {"value":16, "desc":"Company"}, {"value":17, "desc":"Source"}, {"value":18, "desc":"Group"}, {"value":19, "desc":"Micros Discount"}, {"value":-1, "desc":"None"}], "defaultDisplayType":1}, {"paramName":"pIncludeDayUse", "description":"Include Day Use", "valueDataType":"b", "value":[true], "allowCustomValue":false, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":true}, {"value":false}], "defaultDisplayType":1}, {"paramName":"pDateType", "description":"Date Type", "valueDataType":"n", "value":[1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pCompHuse", "description":"Comp-Huse", "valueDataType":"n", "value":[0, 1, 2], "allowCustomValue":true, "allowMultiValue":true, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pOrderBy", "description":"Order By", "valueDataType":"n", "value":[2], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}], "paramOpts":{"numberFormat":{"groupSeperator":".", "decimalSeperator":","}, "dateFormat":"d.M.yyyy", "timeFormat":"H:mm:ss", "dateTimeFormat":"d.M.yyyy H:mm:ss", "booleanFormat":{"true":"True", "false":"False"}, "maxNumParameterDefaultValues":"200", "canOpenAdvancedDialog":true}, "zoom":100, "zoomFromUI":false, "lastRefresh":"9.7.2014 17:47:04"}, "curViewId":"0"}
viewer_toptoolbar_search_textField:Bul...
text_viewer_toptoolbar_selectPg:5
text_viewer_toptoolbar_zoom:100%
__CALLBACKID:viewer
__CALLBACKPARAM:{"tb":"gototext", "text":"5"}
Try to view New Page does not work. Request.Form parameters sample for that (try change page from page 2 to page 3):
__CRYSTALSTATEviewer:{"0":{"rptViewLabel":"Ana Rapor", "gpTreeCurrentExpandedPaths":{}, "vCtxt":"/wEXAwUVSXNMYXN0UGFnZU51bWJlcktub3duZwUOTGFzdFBhZ2VOdW1iZXICBQUKUGFnZU51bWJlcgIC", "pageNum":2}, "common":{"width":"100%", "Height":"100%", "enableDrillDown":true, "drillDownTarget":"_self", "printMode":"Pdf", "displayToolbar":true, "pageToTreeRatio":6, "pdfOCP":true, "promptingType":"html", "viewerState":"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", "rptAlbumOrder":["0"], "toolPanelType":"GroupTree", "toolPanelWidth":200, "toolPanelWidthUnit":"px", "iactParams":[{"paramName":"pFromDate", "description":"From Date", "valueDataType":"d", "value":[{"d":9, "m":4, "y":2014, "h":0, "min":0, "s":0, "ms":0}], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pToDate", "description":"To Date", "valueDataType":"d", "value":[{"d":9, "m":6, "y":2014, "h":0, "min":0, "s":0, "ms":0}], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pGroupBy", "description":"Group by", "valueDataType":"n", "value":[2], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"Boardtype"}, {"value":2, "desc":"Room type"}, {"value":3, "desc":"Rate Room type"}, {"value":4, "desc":"Rate code"}, {"value":5, "desc":"Guarantee code"}, {"value":6, "desc":"Adults"}, {"value":7, "desc":"Children"}, {"value":8, "desc":"Market code"}, {"value":9, "desc":"Source code"}, {"value":10, "desc":"Channel code"}, {"value":11, "desc":"Country"}, {"value":12, "desc":"Nationality"}, {"value":13, "desc":"Created by"}, {"value":14, "desc":"Adult+Child"}, {"value":15, "desc":"Agency"}, {"value":16, "desc":"Company"}, {"value":17, "desc":"Source"}, {"value":18, "desc":"Group"}, {"value":19, "desc":"Micros Discount"}, {"value":-1, "desc":"None"}], "defaultDisplayType":1}, {"paramName":"pDistributionBy", "description":"Distribution by", "valueDataType":"n", "value":[1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"RN"}, {"value":2, "desc":"ARR"}], "defaultDisplayType":1}, {"paramName":"pShowDetails", "description":"Show details", "valueDataType":"b", "value":[true], "allowCustomValue":false, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":true}, {"value":false}], "defaultDisplayType":1}, {"paramName":"pSubGroupBy", "description":"Sub Group", "valueDataType":"n", "value":[-1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"Boardtype"}, {"value":2, "desc":"Room type"}, {"value":3, "desc":"Rate Room type"}, {"value":4, "desc":"Rate code"}, {"value":5, "desc":"Guarantee code"}, {"value":6, "desc":"Adults"}, {"value":7, "desc":"Children"}, {"value":8, "desc":"Market code"}, {"value":9, "desc":"Source code"}, {"value":10, "desc":"Channel code"}, {"value":11, "desc":"Country"}, {"value":12, "desc":"Nationality"}, {"value":13, "desc":"Created by"}, {"value":14, "desc":"Adult+Child"}, {"value":15, "desc":"Agency"}, {"value":16, "desc":"Company"}, {"value":17, "desc":"Source"}, {"value":18, "desc":"Group"}, {"value":19, "desc":"Micros Discount"}, {"value":-1, "desc":"None"}], "defaultDisplayType":1}, {"paramName":"pIncludeDayUse", "description":"Include Day Use", "valueDataType":"b", "value":[true], "allowCustomValue":false, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":true}, {"value":false}], "defaultDisplayType":1}, {"paramName":"pDateType", "description":"Date Type", "valueDataType":"n", "value":[1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pCompHuse", "description":"Comp-Huse", "valueDataType":"n", "value":[0, 1, 2], "allowCustomValue":true, "allowMultiValue":true, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pOrderBy", "description":"Order By", "valueDataType":"n", "value":[2], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}], "paramOpts":{"numberFormat":{"groupSeperator":".", "decimalSeperator":","}, "dateFormat":"d.M.yyyy", "timeFormat":"H:mm:ss", "dateTimeFormat":"d.M.yyyy H:mm:ss", "booleanFormat":{"true":"True", "false":"False"}, "maxNumParameterDefaultValues":"200", "canOpenAdvancedDialog":true}, "zoom":100, "zoomFromUI":false, "lastRefresh":"9.7.2014 17:47:04"}, "curViewId":"0"}
viewer_toptoolbar_search_textField:Bul...
text_viewer_toptoolbar_selectPg:2 / 5
text_viewer_toptoolbar_zoom:100%
__CALLBACKID:viewer
__CALLBACKPARAM:{"tb":"next"}

Problems with Gmail in Firefox version 20.0.1.

I never had any problems with Gmail before this version. Now when I want to compose a new message the compose window and home page will turn into an empty white browser window. It is titled as if it were the inbox, but there are no links or words appearing in the window. I cannot type in this window either. So I am unable to send email from my desktop.
Also, I can only read new messages. When I try to read older messages I'd saved for information purposes, I can no longer open those.

Google has been tinkering with the design of Gmail lately, which raises the possibility that Firefox may be mismatching old cached files with new ones, or sending the site cookies that correspond to an older design.
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove your google.com cookies (save any pending work first). While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
That will open a dialog where you can remove the individual cookies.
Then try reloading the page and logging in again. Does that help?

Pages 08 fonts- problems with Arial, Times New Roman - how do I repair them?

Pages 08 fonts- problems with Arial, Times New Roman - how do I repair them?
Using 10.6.8 on MacBook Pro
Mikeaaa

I am running Snow Leopard. Transferring the same texts to TextEdit has no problems, so this is a Pages problem, I think. Corruption of Times New Roman and Arial fonts, I suspect, but where? and what do I do about it? I just need to be pointed to a source of advice, I think.
Thanks
Mikeaaa

How to create a WMI filter in order to apply to machines that have Skype already installed with deploying a newer version of Skype

Hi there,
I was wondering whether anybody could tell me how to create a WMI filter in order to apply to machines that have Skype already installed with deploying a newer version of Skype.
Your help would be much appreciated.
Many thanks,
Timbuctoo

Hi,
To create a WMI filter
1.In the Group Policy Management Console (GPMC) console tree, right-click
WMI Filters in the forest and domain in which you want to create a WMI filter.
2.Click
New .
3.In the
New WMI Filter dialog box, type a name for the new WMI Filter in the
Name box, and type a description of the filter in the Description box.
4.Click
Add .
5.In the
WMI Query dialog box, either leave the default namespace (root\CIMv2) or enter another namespace by doing one of the following:
◦ In the
Namespace box, type the name of the namespace that you want to use for the WMI query.
◦ Click
Browse , select a namespace from the list, and then click
OK .
6.Type a WMI query in the
Query box, and then click OK .
7.To add more queries, repeat Steps 4 through 6 to add each query.
8.After adding all queries, click
Save .
In the Query box, type the following WMI query:
Select * from Win32_Product where Name LIKE “%Skype%”
Best Regards,
Erin

Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

downloaded new version but I keep getting error message with download.
What does the error message say, andrea? (Precise text, please.)

When using Numbers with iCloud, a new version of the spreadsheet is created even when no reisions have been made. Why is this, and how do I make it stop?

When using Numbers with iCloud, a new version is created every time I make a change. I do not want all these revised documents. When I change a document, I commit to that change. How do I shut off this multiple-revision feature of Numbers being pushed to iCloud.
Also....
When using Numbers with iCloud, a new version of the spreadsheet is created even when no revisions have been made. Why is this, and how do I make it stop?
My files are growing.

Your plugins list shows outdated plugin(s) with known security and stability risks.
# Java Plug-in 1.5.0_11 for Netscape Navigator (DLL Helper)
# Adobe Shockwave for Director Netscape plug-in, version 11.0
Update the [[Java]] and [[Shockwave|Shockwave for Director]] plugin to the latest version.
See
http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE)
http://www.adobe.com/shockwave/welcome/

Problems with downlowding the latest version of iTunes

Resently there have ben problems with downloading the latest versions of iTunes.
And also the version 10.6.1.7 I had to reinstall up to four times, undtil the install
succeeded.
Normally the updates are running without any problems.
I have ben iTunes customer several years, and very satisfied with the program.
Best regards
Aagevi

Try downloading iTunes directly from the Apple website -> http://www.apple.com/itunes/download/

Hai Matt I have a problem with download a new app. While I bought iphone5, I take iphone to shopkeeper for download some app and videos that he used his Apple ID . That's t problem now.. Not all the time his ID is appearing but some times hi

Hai Matt
I have a problem with download a new app. While I bought iphone5, I take iphone to shopkeeper for download some app and videos that he used his Apple ID . That's t problem now.. Not all the time his ID is appearing but some times his Apple ID is appearing that time I can't download app, videos, songs.. So please guide me to remove that ID or how to solve that..
Regards
Babu

Check Settings/iTunes and AppStore/AppleID and make sure that your AppleID is filled in. If not , sign out and sign in with the correct info.
To make sure that no other apps or videos are on your device than the one you bought, set it up as new device, explained here: How to back up your data and set up as a new device
Content that is not bought with your ID can't be used on your phone, that's why his ID and password is asked when you try to use those apps downloaded in the store.

I had my OSX upgraded to Lion 10.7.5 at the Apple store. Shouldn't I have received along with that a newer version of iPhoto, iTunes, etc.?

Hi, I'm new here.
I had my OSX upgraded to Lion 10.7.5 at the Apple store. Shouldn't I have received along with that a newer version of iPhoto, iTunes, etc.?
Thanks.

If there is an upgrade to any of macs products that you own they will notify you when there is an update. To check if you have any updates go to the app store and click on "Updates", or open the program you want to check and click the "check for update" option in the dropdown menu. Hope this helps.

Does anyone have problems with hotspot connections or WLAN since they have installed Lion?

Does anyone have problems with hotspot connections or WLAN since they have installed Lion?

Same problem for me: Since update to Lion my WLAN connection to my router (AVM fritz!box fon 7141) get's lost almost every time the computer is on idle for a couple of minutes. Deactivating and reactivating helps, but of course only until the problem occurs again.
BTW: I'm running Mac OS X Lion (10.7.3) on a iMac 27" 3.2 GHz i3 (mid 2010 model).
I'm really annoyed by this problem and looking forward for APPLES fix.

Hello, I have a big batterylife problem with my brand new iPod touch 4Gen 8GB white. Please help...

Hello, I have a big batterylife problem with my brand new iPod touch 4Gen 8GB white. Please help?

What battery life are you getting? Is it short when you are using the iPod? When it is sleeping?

A problem with copy/paste from extract panel in Dreamweaver 2014.1.1

I have a problem with copy/paste from extract panel in Dreamweaver 2014.1.1 :
Russian letters pasting in dreamweaver html in such way: ffd0 ff9e ffd0 ff9a ffd0 ff9e ffd0 ff9c ffd0 ff9f ffd0 ff90 ffd0 ff9d ffd0 ff98 ffd0 ff98
Can you help? What could it be?

Hi,
I test the issue with my colleague and didn't find the same issue.
Here is the screenshot:
So please check if Lync Server 2013 and all the issued Lync 2013 client update to the latest version firstly, it not update to the latest version, update it and then test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

I have just had a large set of updates to my CC Apps, why have InDesign CC, Illustrator CC, Photoshop CC, Dreamweaver CC and Muse CC NOT been updated but a new version has been installed (2014)?

I have just had a large set of updates to my CC Apps, why have InDesign CC, Illustrator CC, Photoshop CC, Dreamweaver CC and Muse CC NOT been updated but a new version has been installed (2014)?

http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.html
-This messages says (at least some) CC 2014 programs use NEW plugins https://forums.adobe.com/thread/1499663
-so do not uninstall the older CC programs if you use plugins in your programs until you are sure you have plugins that work in CC2014
If you are sure you don't need the old CC programs
-http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

Problem with hotspots in new version of DW v 2014.1

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