Problem with HP Deskjet Ink Advantage 3515 printer

Hello. First of all I would like to wish everyone a Happy New Year!
I recently bought a HP Deskjet Ink Advantage 3515 printer. The printer works fine (prints, scans and copies). There is only one problem with it. It returns me an error when I'm shutting it off. This happens very often but not always, it is kinda annoying. The error is displayed as: ERROR CODE 0X02B7C2ED SM_MODULE C  (the error is also shown on the image). I tried to Google the problem but without effects. I don't know what could be the problem. Can someone help me please, because I have no idea what could be the issue. Thanks for any replays.
This question was solved.
View Solution.

Hello musidi,
I would like to provide you with some troubleshooting steps to hopefully resolve this issue with your HP Deskjet Ink Advantage 3515 e-All-in-One Printer. I believe that error code OXC4EB981B is actually referring to a carriage jam.
Click on the link below and follow the steps listed:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03368578&lc=en&product=5157487&tmp...
If the steps above don't resolve the issue, please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
Best regards,
I worked on behalf of HP.

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