Problem with HP Laptop

Hi ,
I purchased a HP Laptop DV4 - 1444dx in last week , i was not feeling good with that performance (i.e Battery Life is only 1:30 hour,Becomes heat if we continuosly use 2 hours) i would like to return it , how can i approach for further steps. Is it possible to get the money return.
Thank you

Take it back to the store, but if the laptop is not defective, then you will have to pay the 15% restocking fee on it.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

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Hi, recently purchased macbook 13", I have problem with sound when connect to my LG Smart tv with sound system. When i change sounds effect on my sound system also LG its all go quiet didn't have this problem with my laptop. Any advise ?

Hi, recently purchased macbook 13", I have problem with sound when connect to my LG Smart tv with sound system. When i change sounds effect on my sound system also LG its all go quiet didn't have this problem with my laptop. Any advise ?

Some progess I see. To be honest, i would not waste your time with trying to connect using wireless.
You are likely to get poor connections and dropping out.
If its working using a cable, then there is no need to bother with giving me the network settings, bu see how it goes, because sometimes giving the TV a static IP address can give better results.
There is an example of a couple of powerline adapters on the diagram below. Just ignore the network switch unless you want to connect other devices which are near to the TV.
http://forumhelp.dyndns.info/networking/powerline3.jpg
I will monitor the subject line of this thread, should you want to post any more information.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Lightroom doesn't recognize mine camera Nikon D800 E to shoot tethering. There is no problem with mine laptop. Can you help me?

Lightroom doesn't recognize mine camera, the Nikon D800 E to shoot tethering. There is no problem with mine laptop. Can you help me with this issue?
Ronald ( the Netherlands)

Sure the laptop know's that the Nikon D800E is connected, but lightroom doesn't recognise this camera. Two weeks a go it wasn't a problem at all.

Every time I try to download iTunes onto my Vaio laptop it only downloads partially, then claims to be finished. Is this a problem with my laptop or with iTunes?

Every time I try to download iTunes onto my Vaio laptop it only downloads partially, then claims to be finished. Is this a problem with my laptop or with iTunes?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Problems with my laptop starting - Satellite P745, Windows 7

For the past few months I've been having a very strange problem with my laptop. I have a Satellite P745-S4380 with Windows 7. There are times that I can shut it down and turn it on with no problems. However, a majority of the time when I shut my computer down, it will not turn back on. When I push the power button, the following happens:
the power button lights up
the fan starts running
I never see the "Toshiba" screen and my computer does not start
The only way I've gotten my computer to turn back on is to either:
1) unplug my power and let my computer run in this "fan running, power light on" mode until the battery dies - then generally when I plug it back in, it will start right up
or
2) wait 5 to 7 days, then it will start right up
I don't use it on a daily (or even weekly) basis because I am on the computer all day at work, but I would have to guess this started around June. I'm trying to determine if this is something like a motherboard failure, or if it's some sort of software/hardware update that is not setting well with my machine. Has anyone else had this issue? Any ideas on things to even try troubleshooting? I think it may be related to an update or setting (maybe because I don't want it to be the motherboard) because even if I go to reboot it at times, it will shut down but will not come up and it will get hung in the same state as I described above. If my motherboard is bad, would it act like this? I'm at a loss with where to even start...
Something else to mention is that if I put it in "hibernate" mode, I haven't seen this issue.

Hi ! There are many discussions about whether you should shut your PC down or just leave it run. I never allow my PC to go into sleep or hibernate mode. I allow my monitor to shut down after 15 minutes of no activity. I turn my wireless mouse off when I'm done with my PC. When I return to my PC, I turn my mouse on and my PC starts up immediately. That is the way I use my lap top. It's a choice for you to make. I have no proof it it is good or bad practice. Of course this would need to be changed if your operating only on battery.
Dokie!!
http://www.howtogeek.com/128507/htg-explains-should-you-shut-down-sleep-or-hibernate-your-laptop/
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
Attachments:
Capture48.JPG ‏146 KB

I had problems with my laptop which have now been fixed but I cant access my itunes account or download itunes

I had problems with my laptop which have now been fixed but I am now unable to download or connect to my Itunes account through any of my devices?

An iTunes account is nothing more than a login and password.
The media is only where the user put it. Restore the ENTIRE iTunes folder from the backup of the computer.

Problem with my laptop colour changing and some time moniter screen black out

i have a problem with my laptop screen some time its working ok but some time its going to changing and blinking colours and screen shows black out and not respend for 10 minutes or more.i want a solution for this.

Hi @hpsah
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having a problem with your laptop screen changing and blinking through colours. I will be happy to help find a solution for this but you didn't give me information to work with. For future posts I suggest checking out Want Good Answers? Ask Good Questions. I will need to know what operating system you are using? What is the product number of the notebook? Does this issue happen if you connect an external monitor?
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Problem with ASUS laptop and Windows 8

Hii
I have a problem with my ASUS vivo LAPTOP. Its running on Windows 8 and going pretty well, but sometimes when I use the Google chrome browser and open multiple pages the computer freezes and does nothing which requires me to shut it down by long pressing
the power button.
The question is what is the problem and does this process of long pressing the power button to shut it down harm my computer Hardware or Software?

Are you sure the issue is happening only when you use Google chrome. Then, it is an issue with the browser. Remove chrome and then re-install and check if that fix the issue.
Regarding force shut down is only meant to be used in emergency situations. If the computer is forced to shutdown everytime, this can lead to formation of bad sectors in hard disk and reduce its life span.
Hope this helps.

Problems with my laptop Windos 8.1 with 4K monitor

I've read about the new versions of After Effects CC resolve the problems with resolution in 4K monitors in Windows 8.1 OS but it isn't my case. It is supposed my After Effects is updated at the last version (2014.2), because the Aplication Manager doesn't let me to update newer versions. What can I do? Will I can resolve this or I will have to desesperate because my new laptop - that was an exciting investment - make me life harder instead of make my fly with the Adobe programs?
Thank you all for your attention and forgive my grammar if it's wrong.

Hi ! There are many discussions about whether you should shut your PC down or just leave it run. I never allow my PC to go into sleep or hibernate mode. I allow my monitor to shut down after 15 minutes of no activity. I turn my wireless mouse off when I'm done with my PC. When I return to my PC, I turn my mouse on and my PC starts up immediately. That is the way I use my lap top. It's a choice for you to make. I have no proof it it is good or bad practice. Of course this would need to be changed if your operating only on battery.
Dokie!!
http://www.howtogeek.com/128507/htg-explains-should-you-shut-down-sleep-or-hibernate-your-laptop/
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
Attachments:
Capture48.JPG ‏146 KB

Strange problem with my laptop

When I try to connect to my router with my laptop, it usually lets me just fine. But it wont let me when we have a WEP key on the router. When I go to the Wireless Network Connection it shows our connection and it says "Not Connected" so I go to the bottom right hand corner where i expected it to say "Connect" but it says "Disconnect" and It wont let me go to websites, ect. Whats the problem?
Laptop brand: Averatec
OS: Windows XP sp 2
I cant think of the router right off the top of my head, I can go look at what model it is if it helps, just let me know.

check the model number of the router and from the wired computer , access the router using http://192.168.1.1 .. on the web ui , check the firmware version... if not the latest , upgrade it first .. let me know whether it helps you or not...

I am having internet problems with my laptop

Hi all,
I am having some WIFI problems lately. my wireless internet keeps failing while i am playing online. its for like a 5-15 seconds disconnect. The problem isn't on my router or modem because my friend is not disconnecting.
I tried to update my driver but i don't know which one to pick because there are like 6 drivers.
The laptop i use is a Msi gp60 2pe leopard.

Quote from: ULTIMATEDAVID;111645
Hi Vliegbanaan, I am experiencing the exact same difficulties with the exact same laptop!
I'm not sure if it's due to overheating, or the wrong drivers, or what not. Whilst I am playing, say League of Legends, one or twice every couple of games I lose the internet whilst still being connected to the router. It is definitely not a problem with the router as the internet still works on my phone whenever this problem occurs. This problem started occurring around about 2 months ago I should say.
Please help someone!
If you have a Intel WLAN adapter, install the Intel WLAN driver version 17.0.5.8
http://download.msi.com/nb_drivers//wl/wlan_intel_7260_17.0.5.8_al00.zip
If you have a AzureWave one, then update the WLAN driver version 2012.4.1022.2013
http://download.msi.com/nb_drivers//wl/wlan_aw_nb159h_2012.4.1022.2013_0x898b5f41_w8100.zip
For Intel WLAN adapter, don't forget the adjust the WLAN adapter settings in the device manager.
(Follow the FAQ)
*Disable the power saving and U-APSD support
http://www.msi.com/pic/faq/10011971@2014-0707-1156-448815@faq0000000001178_eng.pdf

Problem with moving laptop

Whenever I move my laptop a little (like when I'm using it on my lap and shift my position) a message appears saying that the HDD was affected. Is this normal or dangerous? It gives me the option to not have this message appear again. What should I do?

i was messing around with some laptops at staples with the HDD shock protection that you are talking about. it seems very stupid since you cant move it with out the message. i tried typing on it and the message came up. if you turn the message off it wont harm anything but see if there is something to turn the sensitivity down. as long as your not dropping or hitting your laptop hard i see no reason to have it show the message. but that is just my opinion. its your laptop and your the only one that knows whether or not you want to know every time you move your laptop
-civicman4-
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

Problems with B580 laptop

Hello Im not sure if this is the right thread from this but somebody might be able to help me out, over the past while my Lenovo B580 has had a problem uploading any real sort of media, youtube videos or photos etc, im wondering is there a driver or something that i need to download to fix this? I've also been having problems with the USB ports they seem to only work when they want to not all the time. Any help would be appreciated!

Hi Peterlucey,
thanks for posting and welcome to the community. To be honest I'm not entirely sure what the machine is acting the way it is but looking at your case I would suggest you to update the BIOS from the link below. Just download the BIOS and run the application and follow through the instruction like you normally would any other software.
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035105
Hope this helps.
Regards

USB card reader problem with T430 laptop (Win 8)

I have a Thinkpad T430, running Windows 8 with 16G memory.
I have recently encountered problems with a USB card reader. I thought the reader was faulty so I bought a new one, but that one fails as well. It makes no difference which socket it is in.
After being plugged in for a few seconds, the 'drives' the reader sets up start to flash in the 'Computer' window - it seems they are continually being disconnected and reconnected.
Disabling USB 3.0 in the BIOS makes no difference. One card reader is USB 2 and the other is USB 3
Changing the power settings so the USB selective suspend is disabled makes no difference.
I am pretty sure that it was OK a month ago when I last used a card reader (the machine is about 2 months old).
What is going on?
Any ideas?
Thanls,
Michael

Ok Mr. Micheal,
One thing you can attempt to do is download the SmartCard Reader Driver for Windows 8 (64-bit) - ThinkPad on the Lenovo website. The path you need to take is listed below.
1. Go to the Lenovo website (www.lenovo.com)
2. Select the support link at the top of the page
3. Your going to see for windows listed select the type of support you need, so select drivers and software
4. Its going to ask for your machine information so enter in your machine type or your product ID
5. Scroll down to camera and card reader and open the link
6. Download SmartCard Reader Driver for Windows 8 (64-bit) - ThinkPad
7. Follow the set up wizard and one the driver is installed reboot your machine
Please respond once this action is performed and let me know if this happens to resolve your issue. Thank you
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

Problem with Xmonad, laptop & presentation

Hi,
I am trying to figure out how I can have Xmonad show a presentation both on the laptop screen as well as on the projector.
At this moment I can only either show the presentation on the projector or the laptop, but not both at the same time except
when I tell xrandr to clone the laptop screen. However cloning the laptop screen is (atm) not an option because the laptop
screen has a wide screen resolution which the projector does not support. This causes the presentation to only show partially.
I also tried to place a copy of a window onto 3 workspaces at the same time in the hope that through xrandr that it would
show the workspace on the right or left. However this also didn't work.
Does anyone have any idea how to make Xmonad show the focussed window on 2 screens at the same time?
If someone happens to have a good laptop configuration that I could try that would be great ;-)
Cheers,
Neburski
ps: I have a configuration that works pretty well except the presentation thingy is a problem.
Last edited by Neburski (2010-03-31 18:41:59)

I just struggled with this problem myself today. I found out that Nvidia's twinview can clone display output, but widescreen laptop + 4:3 beamer means that part of the presentation falls beyond the screen. I now change the resolution of my laptop screen to that of the beamer. Not ideal, but it works.

Serious Problem With My Laptop

Hi, I Am Using Toshiba Satellite C50-B NOOS
Part NO: PSCMNL-00T00L
SERIAL NO: XXXXXXXXX
Frist Off All The Serial Is Not Registrated On Your Website :/
Secondly I Tried To Register My Serial Here But In US The website isnt taken the serial :/
So Recently I Instell Windows 7 (32bit)
And Guss What?
I Lost All The Adatepters I Had.
Such As: LAN,WLAN,BLUETOOTH,GRAPHICS ADAPTER,SOUND ADAPTER AND All Those Features I Had Instelled On My Laptop. :/
Some HOw I Managed To Instell The LAN But Faild To Instell Others Network.
I searced in to your site and also others above 100+ times and downloads all those files that seems to me it could be but it failed always
So, But I really Need The Graphics Adapter, Whenever I try to instell it.
Always Shows me a Error massage.
SO Guys, Please Help To Get Out From This Problem.
Please Give Me The Driver For My Laptop.
And Please Give me The Bested Solution You Had.
It Will Be Very Thanksfull to You.
And Please Tell Me The Minimum Requrements mean!
[Moderator edit to remove serial number.]
Attachments:
failed.PNG ‏9 KB

@arctek
Yes, I lives In Bangladesh.
So, Brought Its From Here
I contact with intel but they told me contact with you.
I tried to directly download it,
but each and every times it says the 'windows does not meet the minimum requirments' something like that.
i attached the error picture.
Attachments:
failed.PNG ‏9 KB

Problem with HP Laptop

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