Problem with keycode

Hi,
I've had a long running problem with my keycode in Xcelsius 2008. I've tried various things suggested by my supplier, but nothing seems to work. I thought I'd try here to see if anyone else can help. The details are:
We are running Windows XP Pro SP3. I had Crystal Reports XI installed. We purchased Crystal Reports 2008 Visual Advantage, and were issued with a single keycode. When we installed Crystal Reports 2008 using the keycode, everything was fine. When we installed Xcelsius 2008 we used the same keycode, but the program seemed to bee in a trial version state (i.e. all the save options / most of the export options are greyed out).
We have changed the permissions on the registry to ensure that all users have full control in HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0.
We have removed the keycode from HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Xcelsius\Keycodes and restarted the application and entered the keycode when prompted.
We have removed the keycode from HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Xcelsius\Keycodes and entered the keycode directly into the registry.
None of the above actions have helped (we have tried them all repeatedly in various orders). I've had this software for about a year now, but am not able to use it. I am getting more than a little frustrated.
Can anyone offer any advice or help?
Many thanks
Steve Birch
Edited by: Steve Birch on Jun 24, 2010 12:57 PM

Hi,
Thank you for the very quick reply.
When I look at the export tool bar I only have "Send to Adobe Acrobat PDF" enabled ("Send to PowerPoint", "Send to Microsoft Word", "Attach the SWF in Outlook" and "Export to Business Objects Platform" are all disabled).
When I look at the standard toolbar "Save" and "Print the SWL file" are greyed out.
When I look at the "File" drop down menu, the following items are greyed out:
Save
Save As...
Save To Enterprise
Page Setup...
Print...
Print Preview
When I look at the "Export" submenu, the following items are greyed out:
HTML...
Business Objects Platform...
PowerPoint Slide...
Outlook
Word...
When I look at the "Snapshot" submeu, all items are greyed out.
Because I have never used the software before, I'm not sure what should be enabled / disabled when looking at the menus, but I should be able to save shouldn't I?
I believe I have Flash Player version 9,0,124,0 installed. Will this be causing a problem?
Also, just to clarify. We bought 2 copies of the software for 2 different computers. They both have the same problem.
Thanks again for your quick reply.
Regards
Steve Birch

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Greetz,

hi folks,
I have build an game in which i want to move the
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Message was edited by:
g@m3r

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When using javaw, make sure you redirect the standard
error and standard output streams to file.
Graeme.Hi Graeme,
I dont understand what you mean by redirection to file? some of my code below.
The code works fine under a console, code is supposed to exit when the client (the other server )disconnects. the problem is that but the clientworker side of the code still works. which under console it doesnt.
public class Server{
ServerSocket aServerSocket;
Socket dianosticsSocket;
Socket nPortExpress;
ClientListener aClientListener;
LinkedList queue = new LinkedList();
int port = 0;
int clientPort = 0;
String clientName = null;
boolean serverAlive = true;
* Server constructor generates a server
* Socket and then starts a client threads.
* @param aPort      socket port of local machine.
public Server(int aPort, String aClientName, int aClientPort){
port = aPort;
clientName = aClientName;
clientPort = aClientPort;
try{
// create a new thread
aServerSocket = new ServerSocket(port) ;
// connect to the nPortExpress
aClientListener = new ClientListener(InetAddress.getByName(clientName), clientPort, queue,this);
// aClientListener.setDaemon(true);
aClientListener.start();
// start a dianostic port
DiagnosticsServer aDiagnosticsServer = new DiagnosticsServer(port,queue,aClientListener);
// System.out.println("Server is running on port " + port + "...");
// System.out.println("Connect to nPort");
catch(Exception e)
// System.out.println("ERROR: Server port " + port + " not available");
JOptionPane.showMessageDialog(null, (e.toString()),"ERROR: Server port " + port + " not available", JOptionPane.ERROR_MESSAGE);
serverAlive = false;
System.exit(1);
while(serverAlive&&aClientListener.hostSocket.isConnected()){
try{
// connect the client
Socket aClient = aServerSocket.accept();
//System.out.println("open client connection");
//System.out.println("client local: "+ aClient.getLocalAddress().toString());
// System.out.println("client localport: "+ aClient.getLocalPort());
// System.out.println("client : "+ aClient.getInetAddress().toString());
// System.out.println("client port: "+ aClient.getLocalPort());
// make a new client thread
ClientWorker clientThread = new ClientWorker(aClient, queue, aClientListener, false);
// start thread
clientThread.start();
catch(Exception e)
//System.out.println("ERROR: Client connection failure");
JOptionPane.showMessageDialog(null, (e.toString()),"ERROR: Client connection failure", JOptionPane.ERROR_MESSAGE);
}// end while
} // end constructor Server
void serverExit(){
     JOptionPane.showMessageDialog(null, "Server ","ERROR: nPort Failure", JOptionPane.ERROR_MESSAGE);
     System.exit(1);
}// end class Server
*** connect to another server
public class ClientListener extends Thread{
InetAddress hostName;
int hostPort;
Socket hostSocket;
BufferedReader in;
PrintWriter out;
boolean loggedIn;
LinkedList queue;      // reference to Server queue
Server serverRef; // reference to main server
* ClientListener connects to the host server.
* @param aHostName is the name of the host eg server name or IP address.
* @param aHostPort is a port number of the host.
* @param aLoginName is the users login name.
public ClientListener(InetAddress aHostName, int aHostPort,LinkedList aQueue,Server aServer)      // reference to Server queue)
hostName = aHostName;
hostPort = aHostPort;
queue = aQueue;
serverRef = aServer;
// connect to the server
try{
hostSocket = new Socket(hostName, hostPort);
catch(IOException e){
//System.out.println("ERROR: Connection Host Failed");
JOptionPane.showMessageDialog(null, (e.toString()),"ERROR: Connection to nPort Failed", JOptionPane.ERROR_MESSAGE);
System.exit(0);
} // end constructor ClientListener
** multi client connection server
ClientWorker(Socket aSocket,LinkedList aQueue, ClientListener aClientListener, boolean diagnostics){
queue = aQueue;
addToQueue(this);
client = aSocket;
clientRef = aClientListener;
aDiagnostic = diagnostics;
} // end constructor ClientWorker
* run method is the main loop of the server program
* in change of handle new client connection as well
* as handle all messages and errors.
public void run(){
boolean alive = true;
String aSubString = "";
in = null;
out = null;
loginName = "";
loggedIn = false;
while (alive && client.isConnected()&& clientRef.hostSocket.isConnected()){
try{
in = new BufferedReader(new InputStreamReader(client.getInputStream()));
out = new PrintWriter(new OutputStreamWriter(client.getOutputStream()));
if(aDiagnostic){
out.println("WELCOME to diagnostics");
broadCastDia("Connect : diagnostics "+client.getInetAddress().toString());
out.flush();
else {
out.println("WELCOME to Troy's Server");
broadCastDia("Connect : client "+client.getInetAddress().toString());
     out.flush();
String line;
while(((line = in.readLine())!= null)){
StringTokenizer aStringToken = new StringTokenizer(line, " ");
if(!aDiagnostic){
broadCastDia(line);
clientRef.sendMessage(line); // send mesage out to netExpress
out.println(line);
out.flush();
else{
if(line.equals("GETIPS"))
getIPs();
else{
clientRef.sendMessage(line); // send mesage out to netExpress
out.println(line);
out.flush();
} // end while
catch(Exception e){
// System.out.println("ERROR:Client Connection reset");
                         JOptionPane.showMessageDialog(null, (e.toString()),"ERROR:Client Connection reset", JOptionPane.ERROR_MESSAGE);
try{
if(aDiagnostic){
broadCastDia("Disconnect : diagnostics "+client.getInetAddress().toString());
out.flush();
else {
broadCastDia("Disconnect : client "+client.getInetAddress().toString());
     out.flush();
// close the buffers and connection;
in.close();
out.close();
client.close();
// System.out.println("out");
// remove from list
removeThreadQueue(this);
alive = false;
catch(Exception e){
// System.out.println("ERROR: Client Connection reset failure");
JOptionPane.showMessageDialog(null, (e.toString()),"ERROR: Client Connection reset failure", JOptionPane.ERROR_MESSAGE);
}// end while
} // end method run
* method run - Generates io stream for communicating with the server and
* starts the client gui. Run also parses the input commands from the server.
public void run(){
boolean alive = true;
try{
// begin to life the gui
// aGuiClient = new ClientGui(hostName.getHostName(), hostPort, loginName, this);
// aGuiClient.show();
in = new BufferedReader(new InputStreamReader(hostSocket.getInputStream()));
out = new PrintWriter(new OutputStreamWriter(hostSocket.getOutputStream()));
while (alive && hostSocket.isConnected()){
String line;
while(((line = in.readLine())!= null)){
System.out.println(line);
broadCast(line);
} // end while
} // end while
catch(Exception e){
//     System.out.println("ERRORa Connection to host reset");
JOptionPane.showMessageDialog(null, (e.toString()),"ERROR: Connection to nPort reset", JOptionPane.ERROR_MESSAGE);
try{
hostSocket.close();
     }catch(Exception a){
     JOptionPane.showMessageDialog(null, (a.toString()),"ERROR: Exception", JOptionPane.ERROR_MESSAGE);
alive = false;
System.exit(1);
} // end method run

Problem with threads and camera.

Hi everybody!
I've a problem with taking snapshot.
I would like to display a loading screen after it take snapshot ( sometimes i
have to wait few seconds after i took snapshot. Propably photo is being taken in time where i have to wait).
I was trying to use threads but i didn't succeed.
I made this code:
display.setCurrent(perform);
        new Thread(new Runnable(){
            public void run() {
                while((!performing.isShown()) && (backgroundCamera.isShown())){
                    Thread.yield();
                notifyAll();
        }).start();
        new Thread(new Runnable(){
            public void run() {
                try {
                    this.wait();
                } catch(Exception e) {
                    exceptionHandler(e);
                photo = camera.snapshot();
                display.setCurrent(displayPhoto);
        }).start();This code is sometimes showing performing screen but sometimes no.
I don't know why. In my opinion performing.isShown() method isn't working correctly.
Does anyone have some idea how to use threads here?

Hi,
I've finally managed to work this fine.
The code:
       Object o = new Object();
       display.setCurrent(perform);
        new Thread(new Runnable(){
            public void run() {
                while(!performing.isShown()){
                    Thread.yield();
               synchronized(o) {
                  o.notify();
        }).start();
        new Thread(new Runnable(){
            public void run() {
                try {
                    synchronized(o) {
                       o.wait(1);
                } catch(Exception e) {
                    exceptionHandler(e);
                photo = camera.snapshot();
                display.setCurrent(displayPhoto);
        }).start();

Problem with threads hanging

We have a problem where our application stops responding after a few days of usage. Things will for fine for a day or two, and then pretty quickly threads will start getting hung up, usually in places where they are allocating memory
We are running WebLogic 8.1 SP2 on Sun JDK 1.4.2_04 on Solaris 8 using the alternate threading model and the -server hotspot vm. We are running pretty much the same code that we had no problems with under WebLogic 6.1 SP4 and Sun JDK 1.3.1.
A thread dump usually shows that some or all of our execute threads are in the state "waiting for monitor entry" even though they are not currently waiting on any java locks. Here is a sample thread from the thread dump (we have ~120 threads so I don't want to post the full dump).
=============================================================================================
"ExecuteThread: '8' for queue: 'itgCrmWarExecutionQueue'" daemon prio=5 tid=0x005941d0 nid=0x2c waiting for monitor entry [c807f000..c807fc28]
at java.lang.String.substring(String.java:1446)
at java.lang.String.substring(String.java:1411)
at weblogic.servlet.internal.ServletRequestImpl.getRelativeUri(ServletRequestImpl.java:1872)
at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.java:3492)
at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java:2585)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:197)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:170)
=============================================================================================
String.java line 1446 for this jdk allocates a new String object, and all the other threads in this state also are creating new objects or arrays, etc.
We've done a pstack on this process when it's in this state, and the threads that are in the "waiting for monitor entry" that look like they're allocating memory are all waiting on the same lwp_mutex_lock with some allocation method that's calling into the native TwoGenerationCollectorPolicy.mem_allocate_work (see pstack output below for the same thread as in the thread dump above)
=============================================================================================
----------------- lwp# 44 / thread# 44 --------------------
ff31f364 lwp_mutex_lock (e3d70)
fee92384 __1cNObjectMonitorGenter26MpnGThread__v_ (5000, 525c, 5000, 50dc, 4800, 4af0) + 2d8
fee324d4 __1cSObjectSynchronizerKfast_enter6FnGHandle_pnJBasicLock_pnGThread__v_ (c807f65c, c807f7d4, 5941d0, 0, 35d654, fee328ec) + 68
fee32954 __1cQinstanceRefKlassZacquire_pending_list_lock6FpnJBasicLock__v_ (c807f7d4, ff170000, d4680000, 4491d4, fee1bc2c,
0) + 78
fee3167c __1cPVM_GC_OperationNdoit_prologue6M_i_ (c807f7bc, 4400, ff170000, 2d2b8, 4a6268, c807fa18) + 38
fee2e0b0 __1cIVMThreadHexecute6FpnMVM_Operation__v_ (c807f7bc, 963a8, 0, 0, 1, 0) + 90
fed2c2a4 __1cbCTwoGenerationCollectorPolicyRmem_allocate_work6MIii_pnIHeapWord__ (962c0, ff1c29ec, ff1c297c, ff131a26, 4800, 4998) + 160
fed22940 __1cNinstanceKlassRallocate_instance6MpnGThread__pnPinstanceOopDesc__ (ee009020, 5941d0, 15ca581, 3647f0, 4a6268, c807f8c8) + 180
fed34928 __1cLOptoRuntimeFnew_C6FpnMklassOopDesc_pnKJavaThread__v_ (ee009018, 5941d0, 0, 0, 0, 0) + 28
fa435a58 ???????? (ee009018, e86de, 15ca4de, 50dc, 5941d0, c807f9c8)
fb36f9a4 ???????? (0, d412ccd8, ee046c28, ff170000, 0, 0)
fad8b278 ???????? (ee046c28, d6000c90, ee046530, 8, db8e8450, c807f9e8)
fad62abc ???????? (d412ccd8, ee046530, d6000c90, ee3bfa38, 8, c807fa18)
fa4b3c38 ???????? (c807fb9c, 0, f2134700, fa415e50, 8, c807faa8)
fa40010c ???????? (c807fc28, c807fe90, a, ee9e1e20, 4, c807fb40)
fed5d48c __1cJJavaCallsLcall_helper6FpnJJavaValue_pnMmethodHandle_pnRJavaCallArguments_pnGThread__v_ (c807fe88, c807fcf0, c807fda8, 5941d0, 5941d0, c807fd00) + 27c
fee4b784 __1cJJavaCallsMcall_virtual6FpnJJavaValue_nLKlassHandle_nMsymbolHandle_4pnRJavaCallArguments_pnGThread__v_ (ff170000, 594778, c807fd9c, c807fd98, c807fda8, 5941d0) + 164
fee5e8dc __1cJJavaCallsMcall_virtual6FpnJJavaValue_nGHandle_nLKlassHandle_nMsymbolHandle_5pnGThread__v_ (c807fe88, c807fe84, c807fe7c, c807fe74, c807fe6c, 5941d0) + 6c
fee6fc74 __1cMthread_entry6FpnKJavaThread_pnGThread__v_ (5941d0, 5941d0, 838588, 594778, 306d10, fee69254) + 128
fee6927c __1cKJavaThreadDrun6M_v_ (5941d0, 2c, 40, 0, 40, 0) + 284
fee6575c _start   (5941d0, fa1a1600, 0, 0, 0, 0) + 134
ff3758c0 lwpstart (0, 0, 0, 0, 0, 0)
=============================================================================================
Also when it's having this problem, the "VM Thread" is always using a lot of processor time. We did a couple of pstacks today while it was having this problem, and this thread was stuck in the ONMethodSweeper.sweep for over 15 minutes when we finally killed the server.
From the thread dump:
"VM Thread" prio=5 tid=0x000e2d20 nid=0x2 runnable
From the first pstack:
=============================================================================================
----------------- lwp# 2 / thread# 2 --------------------
fed40c04 __1cXvirtual_call_RelocationIparse_ic6FrpnICodeBlob_rpC5rppnHoopDesc_pi_nNRelocIterator__ (42a2f4, fa5fa46d, ffffffff, fc4ffcb8, 42a2f4, 42a324) + 124
fed46318 __1cKCompiledIC2t5B6MpnKRelocation__v_ (42a2f0, fc4ffd24, fc4ffd4c, e802, 0, 6) + 38
fed90c38 __1cHnmethodVcleanup_inline_caches6M_v_ (fa5f7f88, fa608940, 1, 0, fa400000, 6) + 1ac
fede18b4 __1cONMethodSweeperFsweep6F_v_ (2cf38, 0, ffffffff, ff1cf1fc, ff1c66e8, fede1d44) + 1b0
fede1e6c __1cUSafepointSynchronizeFbegin6F_v_ (2cf38, ff1ba138, 5000, 50dc, 5000, 525c) + 248
feef1fd4 __1cIVMThreadEloop6M_v_ (4400, 4000, 4324, 4000, 42b0, 3800) + 3d4
feef1ae4 __1cIVMThreadDrun6M_v_ (e2d20, 2, 40, 0, 40, 0) + 8c
fee6575c _start   (e2d20, ff270200, 0, 0, 0, 0) + 134
ff3758c0 lwpstart (0, 0, 0, 0, 0, 0)
=============================================================================================
Second pstack
=============================================================================================
----------------- lwp# 2 / thread# 2 --------------------
fed41180 __1cXvirtual_call_RelocationIparse_ic6FrpnICodeBlob_rpC5rppnHoopDesc_pi_nNRelocIterator__ (0, ff1b9664, ffffffff, fc4ffcb8, a6f2cc, fc4ffbd0) + 6a0
fed46318 __1cKCompiledIC2t5B6MpnKRelocation__v_ (a6f2c8, fc4ffd24, fc4ffd4c, e802, 0, 6) + 38
fed90c38 __1cHnmethodVcleanup_inline_caches6M_v_ (faded4c8, fadf2c80, 1, 0, fa400000, 6) + 1ac
fede18b4 __1cONMethodSweeperFsweep6F_v_ (2cf38, 0, ffffffff, ff1cf1fc, ff1c66e8, fede1d44) + 1b0
fede1e6c __1cUSafepointSynchronizeFbegin6F_v_ (2cf38, ff1ba138, 5000, 50dc, 5000, 525c) + 248
feef1fd4 __1cIVMThreadEloop6M_v_ (4400, 4000, 4324, 4000, 42b0, 3800) + 3d4
feef1ae4 __1cIVMThreadDrun6M_v_ (e2d20, 2, 40, 0, 40, 0) + 8c
fee6575c _start   (e2d20, ff270200, 0, 0, 0, 0) + 134
ff3758c0 lwpstart (0, 0, 0, 0, 0, 0)
=============================================================================================
Has anyone ever seen anything like this? I'm trying to figure out if this is caused by something we're doing, or something relating to our environment and jvm options. Any ideas?

Thanks for the reply - I'm testing our app with the +UseConcMarkSweepGC now in our test environment to make sure it doesn't cause any problems there. Unfortunately the only place we've had this problem is on the production server, so it's extra difficult debugging this.
We're using the following memory options:
-ms512m -mx512m -XX:NewSize=128m -XX:PermSize=192m -XX:MaxNewSize=128m -XX:MaxPermSize=192m -XX:SurvivorRatio=8and the following debugging options, as we've also been seeing OutOfMemoryErrors ( see http://forum.java.sun.com/thread.jsp?forum=37&thread=522354&tstart=45&trange=15 )
-verbosegc -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:+PrintHeapAtGCBTW, which c++filt version and options are you using? Our Solaris boxes only seem to have the GNU version installed. I was trying to run that on some of the other stack traces and wasn't getting anywhere, and didn't know if because it was GNU version wouldn't work on something compiled with the Sun compiler.
Thanks!
--Andy

Problem with threads and ProgressMonitor

Dear Friends:
I have a little problem with a thread and a ProgressMonitor. I have a long time process that runs in a thread (the thread is in an separate class). The thread has a ProgressMonitor that works fine and shows the tasks progress.
But I need deactivate the main class(the main class is the user interface) until the thread ends.
I use something like this:
LongTask myTask=new LongTask();
myTask.start();
myTask.join();
Now, the main class waits for the task to end, but the progress monitor don`t works fine: it shows only the dialog but not the progress bar.
What's wrong?

Is the dialog a modal dialog? This can block other UI updates.
In general, you should make sure that it isn't modal, and that your workThread has a fairly low priority so that the UI can do its updating

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