Problem with Software Setup?

I was to upgrade Adobe Creative Suite 3 Premium in my Power Mac G4 (PCI Graphics) and Tiger 10.4.11 with 1GB of RAM. The installation was successful, but opening one of the applications and the Software Setup appeared. I filled out the serial numbers with the green check mark approved and clicked "Next". The next page I filled out the previous CS2 Premium Serial numbers with the green check mark approved and clicked "Next" - it disappeared with the error message saying "The application has unexpectedly quits". I tried again and it unexpectedly quits on all applications again.
I've called the customer service 5 times and tried to solved the problems in different ways, but none knew what was the problem. I reinstall 3 times even after uninstall. I've tried with the safe boot. I suspect that it has to do with the Software Setup errors.
Any suggestions?

Currently, it is uninstalled. All I can remember that it said "The application has unexpectedly quits," just as I said in the first message. (reread the first message same situation).
I requested to return a refund within the 30 days from the purchased. They are in the process of approving upon my Letter of Software Destruction will be notified within few weeks. I've submitted last Sunday and tomorrow is the 30th day agreement.
I assumed this Software Adobe CS3 Design Premium will not be available to register this serial number I have.
Perhaps, you can figure out what was the problem since my machine is Power Mac G4 (PPC), PCI Graphics, 1999, 400MHz, 1 GB of RAM, CD only, 80GB Hard drive, Tiger 10.4.11, J2SE 5.0, and Quicktime 7.4.5
I installed with an SONY external DVD ROM drive (USB plugged in the back of CPU).
Good luck!

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