Problems cancelling my subscription ?!

Hello fellow users,
i currently experience problems cancelling my annual subscription since the website keeps throwing me back to the start
and is just overall a complete mess and not helpful at all.
Has anyone else experienced that problem?
Also I cannot directly contact Adobe but I am forced to use this forum.
Thank you very much in advance!

Did you sign in at Adobe.com use manage your account then manage your subscription and then use the cancel subscription link?
Adobe ID
Adobe ID

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