Problems receiving fillable forms back

For participating in a summer sportsevent I made a fillable form in Acrobat Pro and exported this form as a Reader enabled form. This was send tot members to fill in their needs.
Untill now about 50% of the fillable PDF forms had difficulties in sending back. The most common mistake was receiving the form as a blank form.
Some forms I received as a scanned form, textmessage, as mentioned before as a blank form etc..
What might have caused this. Can users only use Acrobat (reader) to fill the form?
Do they first have to save the form to their harddisk > fill it in en then send back?
Doesn't it work properly with mobile phones, tablets or non-acrobat PDF readers?
In that case the next time I have to give clear instructions how to use and send this form back.

I am piggy-backing on John's post.
I have created fillable forms in the past and submitted them with NO issues, however last week 95% of the persons completing the form received the following error message when they tried to submit.
Please help!
Thanks...
Also, the I'm getting TWO tracker trays as well as my OLD personal email is populated as the address to receive the form from instead of the work email.

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If this is the case then the above message is expected.
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I just ran into the problem as well. To resolve it, I had to open the form in Acrobat then delete and recreate the fields what are not showing text. I know this is a pain but it seems to be the only way to fix the problem. Going forward, I'm either going to have to upgrade the acrobat program to version X or stop using the form wizzard. It seems that fields created with the wizzard act weird in reader x. Either that or wait for what ever the bug is in reader x to be fixed.
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I created a fillable form from scratch in Adobe Acrobat 9 Pro Extended version 9.3.2, using Adobe Livecycle Designer ES version 8.2.1. I'm on Windows XP. When I first created the form I saved it on the company server, but, I can't remember why, I had to save it on the desktop in order to distribute it (I'm not sure if this detail is important for the issue).
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Out of the 50 forms I got back, 40 came through fine, while the other 10 came back completely blank. 6 of these 10 people used a Mac computer (some of them said they were using "Preview", a Mac version of Adobe, according to them), a couple of them used a pc, and I wasn't able to find out about the other 2.
I sent the same form twice to a colleague who has both a pc and a Mac at home, and asked her to fill out the first one on her pc, and the 2nd one on her Mac, and to send them back to me in two separate emails. They both came back to me filled out perfectly.
I have been scratching my head trying to figure out what the common denominator is amongst the 10 people whose form came back blank... At the beginning, after I discovered that the first 3 people were Mac users, I thought maybe it was an operating system incompatibility issue, but when I started getting blank forms from pc users, I got more puzzled.
I was on the phone with Adobe Technical Support for a couple of hours on 5/18/2010, and they asked me to submit the form to them so they could look into it since they couldn't solve the problem by phone, but so far, 3 weeks later, I have not heard back from them.
Today I finally decided to go on this forum and ask for help. If anybody has any idea about what the issue might be and how to solve it, I would be eternally grateful.
Thank you!

That should work yes. Not to say that there isn't anything else that will cause this but it's the typical reason why it happens.
It shouldn't cause any conflicts in a Mac. At worst, Reader may want to open PDF's by default but they can easily switch that back by highlighting a PDF, choosing File>Get Info>Open with, choosing Preview and clicking "Change all". When I installed Reader, Mac Preview remained the default Reader until I told it to use Reader.
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