Problems setting up payment plan on late bill

Hi we are trying to pay our bill of £306 that is late but cannot afford to pay all in one go. We have offered to pay £150 towards the bill then set up a direct debit to cover the rest on top of our normal monthly payment. We have spoken with billing and they have point blank said no to this and that we must clear the bill in full or be cut off. They have offered no solution to our problem of which we are trying to resolve. Any help !!! Thanks

when you spoke to billing was that using the online chat
live chat http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
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Was still in contract when my parent decided that they wanted to sell the house and wanted me out. was left with no choice but to leave.
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Unfortunately this is the type of tactics I have come to expect from this company.
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The advertised fee is now $9.99 per month for a single product.
Where are you seeing that? I still see Single App membership at US$19.99/month.
Creative Cloud free trial & plans : Adobe Creative Cloud
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So I guess you're asking to swap from the Photoshop Single App Plan to the Photography Plan (PS+LR)?

I just bought something via my debit card but since i set my payment menthod to none and now i cant set my payment information back ...Its declined my card how i can solve this problem thankyou

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I think the problem lays with Last.fm. I had the same exact problem as you. In your processes screen, end the task "lastfmhelper.exe" Last.fm still scrobbles. The tracks don't skip, although I notice there is still a bit of a lag in the first part of the song - but if you can deal with that, no skipping. I think you will have to end that task everytime you boot up your computer, or uninstall last.fm completely until they fix it; it is a bug in their software, as opposed to iTunes.

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Hi Jerryhill,
Thanks for the post and welcome to the forum.
When entering your number to setup online billing you must enter the entire number including area code. By the sounds of it you are not entering the area code.
Please have another go and if you are unable to set your account up for online billing then I will do this for you. If you would like me to do this on your behalf please drop me an email to the email address in my profile, include your BT account details and the link to this thread.
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BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE

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"Some problem" is really not much information
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I figured it out!
I read a solution for something that sounded similar.
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Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
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Print budget billing payment plan

Hello,
i've created a BBP payment plan. everything works as expected. but i don't find in any docs how to continue the process: print plan, etc.
i've configurated what's ment to be the TE633 TABLE, but i'm blocked. can anybody discribe in big steps what should i do after EK92.
In new sap version i saw that there is a customizing table for payment plans printing reports
Edited by: Popa Gabriel on Jun 29, 2009 9:12 AM

i've configured te633 table after creating the payment plan (ea61) so, my plan wasn't printed.
but, i don't know why, i don't have a print button in ea63. Maybe is because of SAP VERSION 4.6C.
maybe i shoudl delete (unblock) the payment plan and do it again?
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look how my ea63 looks: http://www.imageno.com/qpns470ihfkbpic.html
Edited by: Popa Gabriel on Jun 29, 2009 9:44 AM
Edited by: Popa Gabriel on Jun 29, 2009 9:45 AM
Edited by: Popa Gabriel on Jun 29, 2009 9:55 AM

Problems in "Edit Payment Info", what should I do?

Hi, everybody
I would like to change my credit card, so Adobe can take my mothly payment again with the new card
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it always says:
»We're sorry, something seems to be wrong on our end. Please try again later.«
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Similar experience 'online' for me. I suspect I'll have to go through the same phone experience as you tomorrow. I am considering abandoning Adobe. Here's the soul destroying conversation I had today;
Time 15.50
Chat Information: Hi, there are 1 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You might also try our community forums, where experts are online 24/7.
Chat Information: You are now chatting with 'Tariq'
Tariq: Hello. Welcome to Adobe Technical Support.
David Halsted: Hi
Tariq: Hi David.
Tariq: Please allow me a moment while I look into your account & verify the details.
Tariq: As I understand that you are unable to update your credit card details, am I correct?
David Halsted: Yes, its a new debit card, but when I enter the details they don't update the billing payments.
Tariq: Thank you for confirming.
Tariq: I'll be happy to check and see what best can be done.
David Halsted: That'd be great.
Tariq: Just a moment, please.
Tariq: Thank you for waiting.
Tariq: May I know if you are trying to update it from creative.adobe.com?
David Halsted: That's correct.
Tariq: Okay.
Tariq: In this case, let me transfer this chat to our specialized team who will assist you in getting the resolution.
David Halsted: No problem.
Tariq: Please stay online while I transfer this chat to our relevant team. You may have to wait for some time, as there are many customers waiting for assistance in queue.
David Halsted: ok
Time; 15.57
Chat InformationPlease wait while I transfer the chat to the appropriate group.
Time; 16.00
Chat InformationYou are now chatting with Manasa.To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Time; 16.10
David Halsted: Hi
Manasa: Hello! Welcome to Adobe Customer Service.
Manasa: Hi David.
David Halsted: Hi I'm having a problem making debit card updates.
David Halsted: Hello?
Manasa: David,It is not possible to update the information using the debit card.
David Halsted: When I input the new card details it doesn't update the payment information.
Manasa: David,you have to use the credit card to purchase the subscription.
David Halsted: I am on the monthly payment plan. My debit card was renewed by the bank, so following the Creative Cloud one year subscription process it is necessary to input my new card details. When I do this, the update does not go through.
David Halsted: The previous card used (which made three succesful payments) was a debit card.
Manasa: David ,it is not possible to update the details using the debit card.
David Halsted: Yes it is. I used a debit card to set up the account. This card is now out of date. I have a new card which I need to use to continue making payments.
Manasa: Please try to update using different browser. Incase it is not working please contact the phone support.
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Manasa: The cancellation fee is $8.
Manasa: Sorry for the typo.
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Manasa: Sorry for the wait. Please do stay online.
Manasa: Please click here for the contact:
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David Halsted: No thanks very much,
David Halsted: D
Manasa: You are welcome.
Manasa: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Chat InformationThis chat session has ended.
Thank you for contacting Adobe.

Down Payment Processing in Milestone billing

I have created sales order that does milestone billing. The down payment is 10 % of amount - Billing type FAZ and condition type AZWR is included in Pricing Procedure and ERL is asigned.
I also have done all the required settings from the help file at:
http://help.sap.com/saphelp_47x200/helpdata/en/4a/ac853478616434e10000009b38f83b/frameset.htm.
But the sales order still says G/L account not found and not saving. Is the G/L account need to found at sales order itself ? If so, where in sales oredr type I have to assigne account determination like KOFI00 etc ? Can any explain this ?
Does the down payment in sales order do the account determination to find G/L account as in case of regeualr billing docs ?

The following Customizing settings have to be made for down payment processing:
Settings for the billing plan - To activate the billing plan function, maintain the materials, for which you wish to process down payments, with item category group 0005 (milestone billing). This gives the item type TAO via item type determination. The item type TAO calls up the billing plan function.
You need to implement the following activities in the billing plan for down payments:
Maintain deadline category - This determines the billing rule (percentage or value down payment) for the down payment request. The system assigns billing type FAZ (payment request) defined in the standard system with billing category P. (For the billing type FAZ there is the cancellation billing document type FAS in the standard system).
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Maintaining a Pricing Procedure with the Condition Type AZWR:
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Enter condition 2 (item with pricing) and the calculation formula 48 (down payment clearing value must not be bigger than the item value) for the condition type AZWR.
Before the condition AZWR you can create a subtotal with the base value calculation formula 2 (net value). If the condition AZWR is changed manually, you can get information on the original system proposal from the subtotal.
Maintain the printing indicator - The pricing procedure can not be marked as a transaction-specific pricing procedure (field Spec.proc.) The condition type AZWR has the calculation type B (fixed amount) and the condition category E (down payment request / clearing).
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Copying control - Copying requirement 20 must be entered in copying control at item level for the down payment request. In the standard system the order type TA for copying control is set up according to the billing type FAZ for the item category TAO.
Copying requirement 23 must be entered in copying control at item level for down payment clearing. In the standard system the order type TA for copying control is set up according to the billing type F2 for the item category TAO.
Financial Accounting settings - A prerequisite for down payment processing is that the account is assigned to the underlying sales document. To do this, change the field status settings in Customizing as follows:
Set reconciliation accounts (transaction OBXR) - For the `received down payments' and `down payment requests' from
the G/L accounts you have selected, you should assign the field status definition G031.
Maintain accounting configuration (transaction OBXB) - For the down payments (posting key ANZ in the standard system) and the output tax clearing (posting key MVA in the standard system), you must maintain the posting key.
You must also carry out a G/L account number assignment for the tax account.
Maintain the posting key (transaction OB41) - For posting key 19, set the sales order as an optional field !!!
Maintain the field status definition (transaction OB14) - For field status variant 0001, field status group G031, set the
sales order as an optional field !!!
Assign the company code to the field status variants (transaction OBC5)
By useing tcode---> VKOA assing the G/L accounts for account deteramination

Device payment plan not explained very well

I was wondering if anybody has tried the device payment plan. My wife went to try to trade in her 64 gb iphone 4s on the new iphone 5 64gb and use the payment plan to pay off the balance. He looked at the account and told her it was no problem but after he went through the steps were denied. He said that our account was perfect and we only had one late payment in 2 years. He told me straight up he had no idea what was going on and that we were the first one they had tried to do at that store. He called COOS which has something to do with the payment plan and they told him we weren't approved because the system said so but could not offer an explanation, I don't think its a credit problem we both have pretty good credit. So he put in an Emil to somebody higher up for his district that is suppose to be able to let us know whats up. He told me that if they couldn't get me and my wife approved than the plan was going to be pretty much useless. He did say that it said something about an existing upgrade but looking at the account we cant upgrade till June and the contract was officially complete in October. The only thing I can come up with is that the payment plan is not useable if you are still under contract or the system is glitchy. Anyway does anybody have any success stories I would be intrested to know if you were still under contract or not.

jstuart83 wrote:
I talked to a rep yesterday on the phone and it seems like your only allowed if your not under contract. I don't know if this is true there still seems to be some confusion but in my situation it makes since we're still under contract. If it is it would have been nice for that to be spelled out.
This isn't inline with what was stated in the press release. I copied the relevant text below:
Customers also have the option of purchasing a phone at full price at any point before their contract expires and beginning April 21, some devices will be available for purchase through the Verizon Wireless Device Payment Plan.
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ITunes Match: There was a problem with your payment type.

This Morning i received the following email from apple regarding my itunes match account.
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I have itunes match set for AUTORENEWAL, and there ist enough credit on my itunes store account.
Does anyone have an answer to this?
Would be greatful for help.
Thanks in advance
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To update your payment information or manage your subscription, sign in to iTunes on your computer and go to your Account Information page. Your matched and uploaded tracks will be removed from iCloud in 90 days, so renew your subscription now and keep all of your music in the cloud so you can listen to it anytime, anywhere.
Regards,
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I tried calling but they are closed in bservance of holiday. I want to resolve this issue now please via Internet so that I can resume my game. Thx very much for your help. Can u guide me thought this or email me the instructions as to how to resolve this step by step. It appears to me that there must have been a past billing issue.

Problems setting up payment plan on late bill

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