Problems upgrading from Dreamweaver 4 to CS3

The website I manage is www.episcopal-dallas.org. Today, I
upgraded from Dreamweaver 4 to CS3. In Design view, I can edit
about half of the pages, but those of the other half (including the
index/home page) have gray backgrounds (with a few exceptions that
have white), and, although I can make changes in the code, I cannot
edit them in Design view. The cursor forms the universal "nicht"
sign — circle with a diagonal slash through it. I can't find
any commonality between the ones that I can edit and the ones I
can't.
Also, on some of the pages, the navigation panel that is
supposed to be on the left side has ended up above the text of the
main body of the page. Manuals I have say nothing about upgrading
existing websites.

> Apparently, DW4 didn't make
> the pages conform to the templates
Of course it does.
> unless you detach them from each other.
You should never have to do this.
I hope your understanding of this doesn't cause further
problems for you.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"jeanie-wtlbh" <[email protected]> wrote in
message
news:g1q4h7$38v$[email protected]..
> Turns out the problem is with the templates. When I
detach the webpages
> from
> the templates, I am able to edit them. I am managing a
site that was
> designed a
> couple of years before me (hence Dreamweaver 4).
Apparently, DW4 didn't
> make
> the pages conform to the templates, which CS3 does,
unless you detach them
> from
> each other. The templates for my website haven't been
upgraded for years.
> So,
> most dion't match up. I'm so relieved to have finally
have figured this
> out. I
> have had to learn most of Dreamweaver "by the seat of my
pants."
>

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Upgrade from CS2 to CS3? (for Windows XP)

Hi, guys. I'm new here. And I only signed up for the forums so I could ask someone for help!! Haha! So, here goes......
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Countrydust73 wrote:
I signed up for the 30 day trial of RadLab by Totally Rad. It worked fine, but my trial expired before I could finish the photos I had been editing. So I uninstalled the RadLab trial, signed up for a new trial with a different e-mail address, and re-installed it.
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If you need the software to get your project done, why not actually buy it?
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I can appreciate your being on a budget, but the old saying "if you want to play you have to pay" comes to mind. I'm sorry to be blunt.
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I have a copy of Photoshop CS3 Extended and it is the upgrade version. I have both CS and CS2 but they don't seem to work to upgrade from. Is this copy of CS3 worthless?

try using the cs2 serial number here, Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 when prompted for the qualifying product's serial number.
if that fails, you should be able to install ps cs2 from that link and then install your cs3 upgrade.

Upgraded from Dreamweaver CS3 from MX

I have maintained a website in MX for 4 yrs. I just purchased
and downloaded CS3. How do I get my website from MX to CS3 without
losing any of the pages, images, etc. Please help -
thanks!!!

Export your site definition from MX - import it into CS3. Go
to the movies.
You are done.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"dm55" <[email protected]> wrote in message
news:ff2h7j$a08$[email protected]..
>I have maintained a website in MX for 4 yrs. I just
purchased and
>downloaded CS3. How do I get my website from MX to CS3
without losing any
>of the pages, images, etc. Please help - thanks!!!

Problem upgrading from Photoshop CS2 to CS4 Extended

I purchased the retail box Photoshop CS4 Extended Upgrade (Windows) from a retail store ($349.99 + tax). I am upgrading from Photoshop CS2 and this is the version that the Adobe website says to purchase for this upgrade path. The problem is that CS4 doesn't see my installed, working, activated, and registered CS2 installation so it brings up the next screen offering to allow me to install it as a trial version OR list my qualifying product and serial number. The way that it offers to let me enter my qualifying product is via a drop down box with a single entry of CS3 Extended. No way of entering my CS2 there and it doesn't like my CS2 serial number entered with a CS3 product being shown there (says it isn't a valid CS3 serial number...of course it isn't). Does anyone know how to get this thing to install? Adobe tech support is gone until Monday and then I'll be at work, unable to try anything they might suggest.
Why does Adobe make upgrades so painful? I remember CS2 was a PITA and took Adobe tech support a week to figure out how to get it to install.

No, this shouldn't be extended to extended (I wouldn't expect to shell out $350 twice for extended). This is Adobe P/N 65015396 which their website says is for PhotoShop CS, CS2, CS3, and CS3 upgrades and retails for $350. The face of the box is identified as Adobe Photoshop CS4 Extended Windows and the side of the box only says that I must have an "eligible older version of Adobe or Macromedia software." It also says to check the website, which says this P/N is what to buy for my upgrade path. A mess? YES!!!

Upgrading From Cs2 With Cs3 Extended On Computer

I currently have both PS CS2 as well as CS3 Extended on my computer. When I decided to upgrade to CS3 from CS2 I went with the extended version but find I really have no use personally for the 3D tools. Strangely, there is no way to 'downgrade' from CS3 Extended to plain old garden variety CS4. However, it does appear that you can upgrade from CS2 to CS4.
If both CS2 and Cs3 Extended are on my machine and I purchase a CS4 upgrade will the software see the CS2 and allow an upgrade to CS4, or will I be 'shut out' because I have CS3 Extended on the machine? Will I have to uninstall CS3 Extended and then do the upgrade to CS4?
Has anyone done this....seems like one of the two options above should work. Thanks.
Howard

Hi,
Just to let people know, this problem is far from 'fixed' from an Adobe Customer Service perspective has wasted (so far) 5 hours of my time without any resolution. I upgraded to Vista 64 bit to get more memory for Lightroom and Photoshop. Has to install my Extended CS3 then the CS4 Upgrade. Of Course the CS4 upgrade wouldn't recognise the CS3 Extended install. "No problems" I thought - I'll call my friendly customer service people tomorrow during working hours (note I live in Australia so these people are in Manilla). In the mean time I tested CS4 in trial mode
Anyway called Customer Service the next morning (today) and found that CS4 would not even accept the upgrade Serial number as it had decided that it was really a CS4 Extended Version and wanted a Extended Version Serial Number. I was advised that this was a known 'feature' as licence keys are further restricted by the language of the original install. And I had inadvertently left the upgrade install at the default of English (US) whereas my previous CS3 was set to a language of English (International) and once you start the trial it defaults to the version of the installed product rather than the version of the upgrade. ...Sigh.. After lots of fun with customer support and various failed attempts we had to do a complete uninstall of CS4 and a registry clean, a Photoshop Cache delete and a clean install to get back to square one (which is entering a CS4 product key)... Because the full install takes time, the helpful Technical Support person asks me to call back when it is done and gives me a support Case Number etc.
I call back ready for the unlock and quote my Support Case Number. Being a call centre I get a new person. And 'helpfully' all the extra information was not in my case file, just the basics that I had an upgrade issue and that it was resolved (lol). So we start again. This new technical support person says that it is not an approved upgrade path from CS3 Extended to CS4 and that he needs to put me through to Customer Support to explain my options (I barely control my urge to scream!).
After a long wait I spend ages talking to Customer Support who flatly deny that there is any approved path from CS3 Extended to CS4 standard and suggest that I return the upgrade and buy and extended one. I try again and get a second customer support person! Eventually after pushing they agree to try and seek 'special approval' for a non standard upgrade. At this point - after 5 hours of installing, uninstalling and hours on the phone to Adobe I am no closer to having a working CS4 upgrade.
I have escalated to Jack Nash via his Blog to (hopefully) get help. But it is really disappointing to have an issue that was supposedly resolved back in early October 2008 still exist and such challenges tyring to get Customer Support / Technical Support to address it.
My real nightmare is the future... With Windows 7 coming next year and doubtless CS5 in a couple of years... Unless Adobe change their processed I can see a nightmare many days process involving having install the original CS3, then CS4, then the special approval (again!) then CS5 etc... Really Adobe need to join the modern world. Adobe have our serial numbers held against our customer registration Email etc. So we should not have to have older versions installed in series to do an upgrade. Just have the install do an automatic check on-line that we have the most recent version licensed to us... and the on-line code could be e4asily changed to fix problems like this, rather than the rigid activation code installed on the CD.

Upgrading from PC and CS3

I'm currently running Photoshop CS3 on a PC. I'm considering moving to a Mac platform and upgradinging to CS4 at the same time. I've heard Adobe will transfer PC to Mac license for a small fee. Can I do this while upgrading to CS4? i.e., should I buy the mac version of CS4, or the PC and then ask Adobe to send me the mac version?
Thanks,
Tim

Adobe is notorious for being very slow to crossgrade their applications to another platform. Back in June, 2009, a friend of mine wrote:
"Does ANYone here have any contact with Adobe that can provide actual customer service? Our senior editor, Kathleen, has been trying to do a platform change/upgrade request on our CS3 Production Bundle since APRIL, and has been getting nothing but a runaround from the published customer service entities. Two case numbers, 8 phone calls, promised call backs from supervisors that never appear, lost faxes, the eternal circle of handoffs (you need to talk to sales/no, sales can't help you, please talk to customer service/wash, rinse, repeat) --- you name it, and not one helpful person in the mix. It's been two and one half months. Meantime, they have our shipping money and we have an outdated bundle for the incorrect platform for our current needs.
"Honestly, I'm not inclined to bash a company's support without being given good reason, but this has to be one of the most frustrating experiences I've seen with any tech company, anytime."
This looks like a complete exercise in frustration to me. Here is the resolution to the issue, posted in July, 2009.
"Just wanted to give an update on our Adobe platform change/upgrade saga. Many of you were kind to give us resources and advice regarding the trouble we were having with Adobe's published front-line customer service...
"Longtime friend L.W. had the best suggestion though -- he forwarded my complaint to his friend Simon, a top executive in charge of video/film (dynamic) media applications at Adobe. I'm happy to say that the attitude towards customer service at this level is excellent, and within hours Simon initiated a review of our case which resulted in our getting the long-promised software yesterday -- and this case has started a dialogue within the company to avoid problems like this in the future. I think this proactive approach to accountability at the highest levels says good things about Adobe for the future. Thank you, Simon. The business world needs many more like you."
So you may be in for at least two months of non-service unless you can get in touch with someone like Simon at Adobe. I don't know Simon and I don't know how to get in touch with him, or anyone at his level. But "ladder climbing" up the ladder of supervisors may be your best shot. Also keep a complete record of all communication with Adobe, so that you can show the company how long it has been taking you to get the crossgrade.
Others have suggested the upgrade route (to another platform) is the best choice. That suggests that Adobe has made crossgrading nigh impossible and that only top management has the pull necessarily to get the job done. Since this is an Adobe forum, I would hope that, since last summer, their policies have changed and that id no longer takes two to three months to get the software crossgraded after payment has been made.
A comment from Adobe as to precisely what steps one should take to get results within a week would be appreciated.

Problems upgrading from 10.2.8 to 10.3.9

I'm having trouble upgrading from 10.2.8 to 10.3.9.. The first install CD won't boot, I get a grey screen and no "blue OS X sign" it just stays grey.. And here is briefly the history of what happened to get me to this point..
This problem is on an iMac (summer 2000, the one with a slot loader). We (my wife's Mac) got it used and it was running OS 9.0.4 (She) wanted to run 10 and picked up 10.1 on ebay and installed it.. No problems there as 10.1 came with a boatload of system CDs including Classic 9.2.2.
Then, after awhile and seeing 10.1 was too old for various software on peripherial devices.. I had some Jag 10.2 CDs lying around and we installed that and did a 10.2.8 upgrade.. Now it's time to install 10.3.9 and when it wouldn't install, a friend told us it was a firmware update problem.. Okay I went to the firmware update page for this iMac model and read the instructions.. But one caveat was in order to install a firmware update on an iMac which came with OS 9.0.4 at least 9.1 has to be installed to complete the update.
Here's the tricky part , and it may sound really weird, but please bare with me; my wife had originally partitioned the 10GB HDD into 3 partitions and 9.2.2 was on one of them.. Sofar so good. I installed 10.2 and then an upgrade to 10.2.8. Then recently she told me that she had DELETED 9.2.2 and intended to install 10.3 on that partition and run 10.2 on the other one.... so she repartitioned the HD into 2 partitions.. with 10.2 on disk 1 and leaving disk 2 completely empty.. So, whew, when we tried to upgrade to 10.3 and nothing happened I thought this may be the cause of the problem.. A missing system.
I tried in vain to reinstall 9 from the original CDs (by holding down the "C" key) and when I tried to install it the finder coudn't find a volume to install it on. All there was on the screen was the CD icon..
Maybe I should've done the firmware upgrade before we installed 10.1.. But I didn't know I had to.. So, in anycase, it's now next to impossible to GO BACK to the starting line and reinstall 9.0.4 and do a reworking of the upgrades to 9.1 and 9.2 so I can properly do the firmware update and finally go the distance and install 10.3.9!
Is everyone confused yet? If not any helpful advice to get me out of this mess would be helpful.
Rob

cornellius your post was *Very Helpful.
I have the installation CDs for 9.0.4, 9.2.2, 10.1 and 10.2..
I booted from the 9 CD and went to Disk Set Up and "initialised" the HD which placed a HD icon on the desktop. That resulted in a restoration of 9.0.4.. But I can't download the update, my DSL modem won't work with OS 9 minimum is 10.2. A little thing I forgot. Then I installed 9.2 since you can only do online firmware updates from 9.1 or higher.. I assume higher means 9.2.2.
I read on this support's firmware update page that if you boot from OS X (10.1 or 10.2?) and go to the menu and Disk Utilities on the installer CD you can get firmware updates there.. I booted from 10.1 and could not see how to do that. But, as you suggested, I can "Erase Disk" and "Install OS 9 Drivers," i.e., "Classic" (check box) and go from there.. I can do this with 10.2 as well.. Same procedure same result.. 10.2 will be installed with 9.2.2 running in the background.
But whether the firmware updates happen I'm not sure. As I stated above, this iMac had gone through two OS X upgrades, 10.1 then 10.2 and as I said somehow the Classic partition, 9.2.2, was deleted making it impossible to start up from OS 9. But I know once Classic is reinstalled with 10.2, I can do the firmware update.. and eventually install Panther.. Panther is a minimum requirement for iSale and, increasingly, other Mac software and the wife bought iSale to organize her ebay auctions.. so Panther it is.
Well this sounds like a hurry and wait or wake up and go to sleep situation.. Larry, Moe and Curly couldn't do a better job than I'm doing..
Thanks for your help,
Rob

Problems upgrading from Dreamweaver 4 to CS3

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