Problems with Adobe account and Adobe support!

We bought in December 2012 "Creative Cloud for teams" (10 licenses).
I have since started our problems with support Adobe that continue today: (
1. We do not receive invoices by e-mail - every month we have to ask several times adobe support on the current invoice and then wait for it a few weeks!
2. We receive e-mail confirmation with errors - confirmation of transactions on a credit card that we receive by e-mail are wrong - no part of the information.
3. No confirmation on Adobe account - on account do not have Adobe confirmation of financial operations for the month.
4. No information about the subscription on Adobe account - There is no information about subscriptions purchased
We contact every few days with Adobe and get the standard answer "please wait 2-3 business days..." ..... and nothing.
Adobe...  why you're doing jokes about the business customer?

Ehhh...
Every company in Poland who buys a service or product Adobe need VAT invoice (
required document).
I have in my Adobe account information only payments for the month of December.
For this month I print the invoice (screenshot below).
But unfortunately there is no information on payments for the next month - a technical error Adobe account!
My friend also has a company and subscription and have all the information in Adobe account (screenshot below).

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