I am using a PC with window 7 and adobe photoshop 12. I have followed Photoshop Elements Help and I still have the same problem. When I try to backup Photoshop 12 it has stop on7% when calculating Total Media size. What can I do?

I am using a PC with window 7 and adobe photoshop 12. I have followed Photoshop Elements Help and I still have the same problem. When I try to backup Photoshop 12 it has stop on7% when calculating Total Media size. What can I do?

Hi Prabhuram and falez,
This issue appears where there are any inconsistencies in your catalog (generally for video files). This issue may be due to offline files, missing files, video scenes. The recommendation here would be to fix these inconsistencies and try again. If that doesn't solve the issue, please follow steps mentioned in email by me.
~Surendra

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    2. Click "Current Catalog".
    3. Click "Repair" in "Catalog Manager"
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    5. Click "Repair Anyway".
    6. When complete, click "Optimize" in "Catalog Manager".
    7. Click "Cancel" in "Catalog Manager".
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    10. Click "Edit" -- "Select All"
    Note: Be cautious during the next few steps.
    11. Click "Edit" -- "Delete from Catalog".
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    13. Click "File" -- "Backup Catalog" and complete the backup to the desired location.
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    Note: Hopefully you now have a backup of all your photos.
    14. Assuming that this was successful, you then know that video files are the culprets and have to go digging. You can selectively add them back by type.
    15. If not successful, you will have to selectively add (rescan) or remove (as above) the media types until you find the one(s) that created the issue. Remove "Photos" last to avoid information loss.
    Good Luck!
    Ed 
    Message was edited by: 205EdMLewis

  • Elements 12 Organizer freezes when "Calculating Total Media Size..." at 57%under "Backup Catalog..."

    I have been trying to overcome this issue for a very long time, but not able to find a solution. There has been some users who have logged the very same issue on other versions. This process has been running for more than 12 hours now and still shows the same error. I am actually reproducing the error this time, and I was able to cancel this process without crashing the application. So I don't know what causes this problem.
    I have around 32,000+ photos and no videos in the catalog.

    Hi Prabhuram and falez,
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