Problems with debit from bank account

Hi,
i subscriped CC 6 month ago. The debit works fine until last month. I got a mail, that there were problems and i have to check my bank account data.
I don't understand what had happened, because nothing had changed since last valid debit. The balance on my bank account was more than "ok".
So what can happened?
Regards
Stefan

Info from support (via chat): There was a server problem assing the debit to the cc-product in the adobe-account. Will be fixed soon.

Similar Messages

  • HT201209 I have £15 on my itunes showing on my laptop. I have made purchases, and it has taken the money from bank account, and not from the £15, which still sits on my account with no deductions. Don't understand why. Can anyone help me please ?

    I have a £15 on my iTunes account, from a gift voucher. I have made purchases, but my account remains at £15, and the money instead has been deducted from bank account. Why is not taking the money from valide gift voucher.

    First, I presume you're buying for yourself, not gifts for others, correct? Gifts cannot be purchased using a credit balance. If you are buying for yourself, another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. Regards.
    I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time. 
    1) Visit the My Apple ID website at:  http://appleid.apple.com 
    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button. 
    3) Click the "Manage your account" link. 
    4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button. 
    5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus. 
    6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly. 
    7) Make any other necessary corrections, then click the Save Changes button. 
    8) Click Log out in the upper-right corner.  When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. 

  • HT2500 Hi, I have a problem with my mac mail account. Its linked with my website and i've just transferred my domain and host plan to 123-reg.co.uk Now for some reason emails disappear from my inbox! Emails come in and then my inbox is empty.. Help!

    Hi, I have a problem with my mac mail account. Its linked with my website and i've just transferred my domain and host plan to 123-reg.co.uk Now for some reason emails disappear from my inbox! Emails come in and then my inbox is empty.. Help!

    Lord K.  Thank you. Yes I am within the 90 time period, however I travel Intertionally and I can not receive not make a call to Apple. I was just at the Genius Bar in Chicago and they said, don't worry about it.  It just floats out there, however, I can not recover my messages on a flash drive. I need to go back to my old computer which I don't have with me.  My messages were in folders for a lawsuit.  It is going to take an incredible amount of work for me to, you have no Idea.  We are talking thousands of pages!  I the defendent will have them during discovery so I am not so worried.  However, I can not bring them to him on a Flashdrive when I meet with him without an extraordinary amount of presssure on my part.  THis is not just some little email issue. This is suing EXPEDIA and Tripadviosr.com

  • Payment from Bank Account when Paypal balance over £200 ?

    Hi can anybody explain why Paypal has started taking money for items I have bought on eBay, directly from my bank account - instead of using my Paypal account, which has a balance of over £200 ? This is very frustrating and I am wondering if there is a setting that has been changed ? Thanks NIck

    Thats solved that then >> pay after delivery only works with a linked bank account as they can't "schedule" delayed payments from your paypal balance in case there are none in there when the time comes to take the money. So pay after delivery is always debited from your bank account. If you turn PAD off then you can use the funds in your paypal balance again. Personally i don't see the advantage in having PAD as the seller is credited instantly anyway, its only that you can put off paying for a couple of weeks and does not give you any better buyer protection.                           ********************************** I give up my time to help you so a thank you or kudos would be cool.
    Marking one of my replies as a solution would be appreciated if I sorted your problem.

  • I created an apple Id and added money through my friends bank account.now it's over I want to renew it with my own bank account.but I can do it how to do..? Also I created another apple id and add money.but I cannot do any purchase with this new accowhat

    I created an apple id and added money through my friends bank account.now I want add money through my bank account.but I cannot add money with my own bank account.why,?

    Have you gone into settings > store > then tap on your apple iTunes I D and change all the bank details  from your friends account to your account ?

  • I have the problem with the eFax Create Account button being grayed out for my newly purchased 6525.

    I have the problem with the eFax Create Account button being grayed out for my newly purchased 6525.
    Can you help?

    Hi Marv13, disregard my last post. The 6520 does have eFax capabilities and the support document I provided a link to needs updating. If you contact HP Cloud Services phone support they will be able to resolve this issue for you. The number and available times are posted below:
    HP Cloud Services
    1-855-785-2777
    Hours of Operation
    Monday-Friday 8am-11pm ET
    Saturday 10am-6:30pm ET
    Best.
    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
    If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
    I am an HP employee.

  • HT4306 can u pay itunes with an online banking account?

    can u pay itunes with an online banking account?

    You need to use Credit / Debit Card, iTunes Gift Card.
    Changing Account Information

  • HT1414 Since updating to iso6.0 I have had problems with my email exchange account syncing correctly - I keeps loosing connection with the server.

    Since updating to iso6.0 I have had problems with my email exchange account syncing correctly - I keeps loosing connection with the server.

    Are you losing the connection to iTunes on the iPad or the computer? You are saying that iTunes is updated. Of course iTunes is updated when you update the iOS software. That's a no brainer.
    If you mean that iTunes is updated on the computer, that has absolutely nothing whatsoever to do with downloading and updating apps on the iPad itself so changing the date on the iPad, signing in and out of the stores on the iPad .... Doing any of that on the iPad would have nothing to do with iTunes on your computer.
    If .... you have not been able to connect to the iTunes or app stores at all on the iPad - try this ...
    Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
    If the downloads are stalled or "waiting" - try these suggestions.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If you can't connect at all - you can also try rebooting your router. Unplug it from power for about 30 seconds and then plug it in again.

  • Windows 8.1 Problem with games from windows store.

    I've got a problem with games from windows store. The installation is going well without any problems, however when I try to open it it's loading and then it turns off. The same problem happens when I try to use Games for Windows. I've use a sfc scan and
    it shows some errors but unfortunately it cannot fix them. Should I share the CBS log or find the solution somewhere else? I hope you help, best regards.

    Hi,
    According to my experience, the problem like store game app open failed probably caused by hardware driver. such as Audio and Graphic driver. So, first of all, please try to reinstall these two driver to fix this problem for test.
    In addition, for SFC scan failed problem, it can be caused by many reasons, I would suggest you use another command to fix your system for test.
    Dism /Online /Cleanup-Image /ScanHealth
    Also you can test SFC command in Windows 8.1 safe mode.
    Thirdly, if problem persists, please check Event Viewer, generally speaking, it would record the app open failed events.
    Roger Lu
    TechNet Community Support

  • I have problem with buying from iTunes Store

    I have problem with buying from iTunes ??!!
    I've put all of my info cards
    What can i do ?!

    Are you trying to spam the forum with 6 the same posts?
    Please give more details of your problem and answer the question below:
    Is the app available in your country?
    Are you using the App Store for your country?

  • Problems with my yahoo email account using Firefox

    I am using Firefox 14.0.1 and I have problems with my yahoo email account. I send an email, the receiver got a good version of my email, but when I see the same email into my sent box I see a differente text. When I use any other Internet browser, I can see a good version of my original email into the sent box.
    Why???

    Hi,
    Please try a '''Ctrl + F5''' refresh. This helps to bring in the page contents afresh. You can also consider the [https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox] feature via '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information'''.
    (To revert to the previous profile, close the new profile, start Firefox and choose the '''*.default''' profile. While the [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Profile Manager] is open, you can also delete the newly reset profile (the one containing random numbers)).
    [https://support.mozilla.org/en-US/kb/Managing-profiles Managing profiles]
    [https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles Howto]
    If you have security software (antivirus, firewall etc.) installed, you can try deleting all existing instances of Firefox and related files in all the different configuration areas/modules of the security software. Instead create new allow/trusted rules for Firefox + its related processes. Even otherwise the security software may also ask again when Firefox is started and you can try to allow/trust at that time. Please see [https://support.mozilla.org/en-US/kb/Firewalls this].
    [http://kb.mozillazine.org/Firewalls AV/Firewalls Configuration]

  • Anyone help with linking a bank account to your apple id. The form wants a phone number I only have a UK mobile number and it doesnt sem to want to accept it keeps l;ooping me back to entering a phone number.

    Anyone help with linking a bank account to your apple id. The form wants a phone number I only have a UK mobile number and it doesnt sem to want to accept it keeps l;ooping me back to entering a phone number.

    If you are trying to setup a charge card number on the Apple Store - make sure you are in the Correct country site - icon bottom right last time I saw it - where you can change country.  

  • Hi. I have a problem with downloading from app store while last three days. An error did mot allow me to that. It's number is 1009.

    I have a problem with downloading from app store while last three days. An error does not allow me to take any app. The error number is 1009.

    Thats the ugliest code I've seen in a while and may be hampering your abilities to debug it. No offense - you have to start somewhere - think of it as somewhat constructive criticism.
    However, I cannot find any place where this is happening. Its happening on line 193.
    Also, this only happens when you try to move certain pieces to certain squaresThat might be a clue. Try printing out the indexes before line 193 and see what happens. Maybe use a debugger to step through your code.

  • I have a Iphone 4S and i update a new version 6.1, and i have a problem with wifi from i update this version. What is this problem? thanks Andres

    I have a Iphone 4S and i update a new version 6.1, and i have a problem with wifi from i update this version. What is this problem? thanks Andres

    Move or Copy the ENTIRE iTunes folder from the old computer or the backup of the old computer to the new computer.

  • Is something wrong with the new software update. My battery dies within 4 hours. There are also problems with my e-mail accounts. Can someone help me?

    Is something wrong with the new software update. My battery dies within 4 hours. There are also problems with my e-mail accounts. Can someone help me?

    Have you attempted an iTunes restore and setting up as a new device? Sometimes battery life issues can be caused by corrupted iOS software.
    - Greg

Maybe you are looking for