Problems with downloading the ipod software...please help!

I am trying to reinstall my ipod software through the CD that was sent to me however, whenever I'm trying to do so, a window pops up saying the following: 1607: Unable to install InstallShield Scripting Runtime. Now I have no idea what that means and I havent dont anything different to my computer since the last time I had the software on my computer. Can someone help a girl out?? Thanks!
-Vivian

Does your computer really have Windows ME on it Vivian? If so, be aware that the iPod/iTunes is not supported under ME. It can be done, but it requires some effort. See this:
Guide to iPod and Windows ME

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