Problems with DSLR video and PR crashing

Hello! I'm a new user to Premiere and am having some problems importing DSLR video (5Dmk3 24p). I've done a lot of searching and have found a few people with similar problems, but I wasn't able to work through figuring it out. So now I'm consulting the best of the best.
My problems: (note: when I say crash, I mean hangs indefinitely. I've never seen an error message through any of this.)
Premiere Pro (5.5) sometimes crashes when I import videos. There seems to be certain videos that make Premiere hang but I can't isolate the problem to a file either. One file will make PR crash one time, when I restart the program the same file will import fine. It's quite rare where I can import an entire folder (~20) of videos, but it happens once in a while.
When I have all my videos imported, when I open up my project some videos will show as offline. Just like my previous problem, the files change each time I open Premiere. Sometimes when I save the project with these offline clips, PR will crash when I try to close it.
Video of the problem: (pardon my poor TV persona )
Premiere crashing on video import -> http://jonyoder.com/video/PR-screencast.mp4
Videos not coming online & most likely the problem...Quicktime -> http://jonyoder.com/video/PR-screencast2.mp4
My computer: Intel i5, Windows 7 65bit, 16gb RAM, 60GB SSD HD, 1.5TB storage SSD. Premiere is updated (5.5.0 233), I have all the computer/driver updates that I know of.
I've tried reinstalling Quicktime (several times) and also reinstalling Premiere. I've tried changing the scratch disk, the Adobe CS agent said I should import files one by one and from the desktop but to no avail. A work around that kind of works is to import a few files, save, import, save, etc., so that when Premiere crashes, I can keep importing where I left off.
This problem is really bugging me and I would so appreciate it if any of you have some wisdom to share. I read online where someone had a similar problem and ended up reencoding to a different codec as a workaround, but I would rather not have to do that. Thanks you!

Wow wow wow it works! I thought I tried this but I guess not. It was a painful experience but I now know a ton more about troubleshooting Premiere, how codecs work, and am a slightly higher level geek. Thank you so much! This is so much better than reencoding.
I'm super happy to hear this...but I have one quick question: will this be fixed with an update? I just bought CS5 (from CS2) and probably won't upgrade for another ~5 years. I can live with this though, I'm just curious. =)

Similar Messages

  • Problem with sync video and audio

    Hi
    Problem with sync video and audio
    1- capture video ( Telecinema dv pal)
    2- conform 25 to 24
    3- import timeline audio and video
    4- sync
    5- Link
    6- make sub-clip
    7- new name
    ---- error
    Sequence Error: Unable to add clip to sequence.
    Possible media limits problem in clip or sequence.
    FINAL CUT PRO IS DONE.
    HELP ME.
    THX

    exactly why are you converting 25 to 24?

  • Problems with streaming videos and sound

    Hi,
    I'm having troubles with streaming videos and I also have sound issues. After upgrading to latest flash player version, everytime I stream videos on the internet (youtube,vimeo,etc.),  videos are constantly freezing every 7 seconds. It is so annoying. Also, my audio does not work.
    With greatest respect, I would be eternally grateful if you could help me with this.
    Jelmar

    Everything will be find if you follow those step
    Install Window XP service pack 1 or later version
    then after install flash the BIOS to V 1.4 from the one that given (1.3)
    After flash then enable the Sound card feture and choose Azalia and not AC97 Then at the same time enable the USB and Lan.
    Final restart again the computer. The window should detect the 3 thing. Last last install the driver from the CD given. Then everything will work out.

  • My lap hp envy 17-j130us problem with playing videos and audio

    when i am playing videos it freezes up to 2 seconds and playing continously as well as playing audio in music player also.i have downloaded videos in youtube mkv file with high resoluton 1080p video it was freezing at starting and after playing too fastly and them i have loaded the videos from pen drive that videos ae alos having the same trouble in above process how can i fix the problem i just have buy this pc 20 days ago my model is HP ENVY 17-J130US TOUCH SMART

    Hi,
    Which software are you using to play videos (offline). Please try the following software, it will play nearly all video formats:
         http://www.videolan.org/vlc/download-windows.html ​   
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Problems with flash video and video chat?

    Hi, when I use skype, ichat and when I watch youtube videos (this happens in all browsers) I very often experience problems, such as sound glitches and video glitches.
    Sometimes I even have to restart OS as I get a greyed out sceen with a grey error message, asking me to restart my computer.
    Other then that my macbook operates well.
    Worth mentioning that when I watch movies/videos in VLC or quicktime I do not get any glitches at all.
    What might be causing these problems?

    This happens to me too.

  • Memory leak problems with loading videos over and over.

    I'm having memory leak problems with loading videos into a VideoPlayer aswell as FLVPlayback.
    What the flash should do:
    - Should be running for 7 days without having to restart the projector.
    - Interface that shows people around a 360 3D model with 5 different parts and at the stops it makes during the rotation you can click to zoom in on a location which plays a movie for that aswell.
    - Shows a video out of 5 parts for a 360 rotation in 3D in mp4 video (added each time and cleaned up, see code below).
    - Still images are used when the video clips are done playing (MovieClip in stage).
    - Should run automatically when there is no user interaction for X minutes.
    What the problem is:
    - The flash (as a exe and swf i guess) starts to consume memory over time (say 10 hours) until the projector crashes. This usually at around 1.75 GB of memory.
    I cannot see why the Flash cannot garbage collect this and free up the memory. Mabye there is something I don't understand about the garbage collection in flash?
    Here is some code from the video loading and playing:
    var fVideo:VideoPlayer;
    VideoCreate();
    function VideoReady(pEvent:VideoEvent):void
    trace("VideoReady()");
         // start playing video
    fVideo.play();
    function VideoLoad(pUrl:String):void
         trace("VideoLoad(" + pUrl +
         VideoCreate();
         if (pUrl != "")
              if (fVideoFolder + pUrl == fVideo.source)
                   fVideo.seek(0);
    VideoReady(null);
              } else {
    trace(fVideo.state);
                   if (fVideo.state !=
    VideoState.DISCONNECTED) fVideo.stop();
    fVideo.close();                                
    fVideo.load(fVideoFolder + pUrl);
         } else {
    // error no url
    function VideoCreate():void
         trace("VideoCreate()");
         // remove old one
         if (getChildAt(0) == fVideo)
              removeChildAt(0);
         fVideo = new
    VideoPlayer(1024, 768);
         addChildAt(fVideo, 0);
         fVideo.autoRewind = false;
    fVideo.addEventListener(VideoEvent.COMPLETE, VideoDonePlaying);
    fVideo.addEventListener(VideoEvent.READY, VideoReady);

    Hmm. It's in connection with Dropbox. Så apparantly you can only use one of the two at the same time if you want the programs integrated in Finder.

  • I'm having problems with Flash Videos (Youtube and ESPN)

    I have been having this problem for the last couple of days now and it is really annoying. Whenever I watch a flash video like on youtube or espn my computer freezes up and the audio will make a loud buzzing sound. I have attached a video with the post so you can see what happens. I don't have problems with anything else except this. I also get this error no matter what browser I use. I have system restored my PC as far as I can go, and I've ran a ton of scans and driver update checks and nothing seems to work.

    merci a tous pour les nombreuses réponse. j'ai dû mal a les lire vue que je ne lit que le français. je vous remercié encore une fois amicalement. Blanchette 2.
    Date: Mon, 25 Jul 2011 19:50:19 -0600
    From: [email protected]
    To: [email protected]
    Subject: Re: I'm having problems with Flash Videos (Youtube and ESPN)
    What I meant is Hardware Acceleration off (disabled).
    >

  • I'm Having problems with the video freezing and the sound carrying on since I up graded my iPad to ios8  BBC IPLAYER

    I Am having problems with the video freezing and the sound carrying on whilst watching BBC IPLAYER ITV PLAYER until I reboot video and the problem acures again

    Your Mac runs maintenance in the background for you.
    Command + R gives you access to restore, repair, or reformat the drive using OS X Recovery
    No idea why that was suggested.
    You may have a third party video player installed that's causing an incompatibility issue.
    Check these folders:
    /Library/Internet Plug-Ins/
    /Library/Input Methods/
    /Library/InputManagers/
    /Library/ScriptingAdditions
    ~/Library/Internet Plug-Ins/
    ~/Library/Input Methods/
    ~/Library/InputManagers/
    ~/Library/ScriptingAdditions
    The first four locations listed are in the root-level Library on your hard disk, not the user-level Library in your Home folder.The tilde (~) represents your Home folder.
    To access the Home folder in OS X Lion or Mountain Lion, open the Finder, hold the Option key, and chooseGo > Library.

  • Having lagging problems with YouTube videos, it simply takes so long for the red bar to completely load and the videos frequently pause and take too long to restart playing again.

    I have been having lagging problems with YouTube videos for a number of months now. It simply takes so long for the red bar to completely load and the videos frequently pause and take too long to restart playing again. Even with little 2 and 3 minute videos.
    I have a fast computer and my webpages load really, really fast. I have FireFox 4 browser and a Vista Home Premium 64-bit OS. So I don't have a slow computer or web browser. But these slow YouTube vids take way too long to load for some reason.
    Does anyone have any idea how I can speed up YouTube?

    Hi
    The forums are customer to customer in the first instance, Only the mods (BT) will ask for personal information through a email link. Would you mind posting your Hub stats & BT speed test results this will help all with diagnosis-
    To post the full stats from your router
    for home hub - 192.168.1.254
    Navigate to ADSL Settings or use the A-Z at the top right
    Click on More Details and then post the results.
    Run BT speed tester and post the results from http://speedtester.bt.com/
    If possible it would be best to connect to the BT master socket this will rule out any telephone/broadband extension wiring also consider the housing of the hub/router as anything electrical can cause problems as these are your responsibility, if these are found to be the case Openreach (engineer) will charge BT Broadband, which will be passed onto you, around £130.00.
    Noisy line! When making telephone calls, if so this is not good for your broadband, you can check-
    Quite line test dial 17070 option 2 and listen - should hear nothing best done with old type analogue phone digital (dect) will do but may have slight hiss If you hear noise- crackling pops etc, report it as a noisy line on your phone, don’t mention broadband, Bt Faults on 151.
    As for your FTTC its available in some areas between 40% & 80% of customers in enabled areas can receive it!
    Mortgage Advisor 2000-2008
    Green Energy Advisor 2008-2010
    Charity Health Care Provider Advisor 2010-
    I'm alright Jack....

  • Not event 6 month i already got a problem with the sound and i cannot watch youtube or any video using my Ipad

    Not event 6 month i already got a problem with the sound and i cannot watch youtube or any video using my Ipad. Please help

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • SEVERE, MAJOR Problems with ITunes Video Playback on 64-bit Win7

    So I got a new rig (ASUS G74SX running 64-bit Win7 Home Prem) after I figured my nearly 5-year old HP Pav dv9500t running 32-bit Vista Home Prem had put in good years of work.  In using ITunes on the Vista system, I never really saw problems with its player on video podcasts.
    Completely different story on the Win7 machine.  Aside from all the other problems noted with ITunes itself (not the player) in this forum, there is this:
    1. When something like UAC occurs, the video clip runs in the player, but the video is frozen (like a photographic still) while the audio continues to run on normally.  Workaround:  minimize then restore the player window, then the video part of playback returns.  Of course that gets annoying doing that multiple times after a while.
    2. With one video podcast (for example, The Young Turks podcasts), while the audio again continues normally, the video track lags unbelievably.  The video appears in slow motion.  The viewer risks a headache from vertigo if the viewer continues watching slow motion video unmatched with the normal audio.
    At first I considered the possiblity that it was related to a 5400 rpm hard disk drive, which came with the new machine and I would not have normally have not bought myself, but I had someone buying it for me (my HP system only had 7200 rpm drives...what is ASUS thinking in letting Best Buy do a performance markdown?).  Then I played that video podcast with VLC media player, and it absolutely had NO problem keeping up with the video and audio.  (Another thing to like and prefer with this player is that you can keep the window on top.)
    Seriously, the programming group at ITunes should be ashamed and maybe every member of its group should consider getting another day job.  With each revision, ITunes seems to get worse.

    My installation of version 10.6.x of ITunes does not have QuickTime.
    As of version 10.5 of ITunes, QuickTime is no longer apparently bundled with ITunes, which clearly has its own player.  In addition, I have used a minimal install of ITunes.  This eliminates the install of the bug-ridden Bonjour service, which was filling up Windows event logs needlessly and crashing from time to time anyway.
    Now although I installed ITunes only a few days ago in this new laptop, I did find ITunes in the Programs & Features page and clicked Repair.  After the "repair," I played the video revealing the flaws of the ITunes player, and the playback problems were still there.  I used the other media player and it played flawlessly.

  • I am having problems with flash player it keeps crashing i have unistalled it then reinstalled it bu

    i am having problems with flash player it keeps crashing i have unistalled it then reistalled it and it still keeps crashing i use firefox as my web browser can anyone help me thanks

    Hello,
    The last really supported Flash for PPC was 10.1.102.64, but if it's for like Facebook or such, people have been fooling FB to think they have a leter version installed.
    Texas Mac Man's Flash hack/post...
    https://discussions.apple.com/thread/3599648?tstart=0
    Flash player 11.1 hack on PowerPC - https://discussions.apple.com/message/16990862
    Might be later ones around also... saw 11.3 I think.
    (If you are running a PPC Mac with Flash Player 10.1.102.64 and are having problems with watching videos on FaceBook or other sites, contributor Texas Mac Man suggests the following solution which fools the site into thinking that you are running the latest version:)
    Download this http://www.steelbin.com/FPforFBPPC.zip to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.
    You should also consider the Shockwave Player, which displays Web content that has been created by Adobe Director, much used for multimedia: For PPC Macs:  http://get.adobe.com/shockwave/
    See in each Browser which version of Flash it thinks it has...
    http://kb2.adobe.com/cps/155/tn_15507.html
    Then Test Adobe Shockwave & Flash Players...
    http://www.adobe.com/shockwave/welcome/

  • I'm having problems with 8.1 and Continuity / Handoff. It will work fine for web pages, etc. but in email when I try to do it between by iPhone 5s running 8.1 and my Macbook Pro running Yosemite I consistently get an error.

    I'm having problems with 8.1 and Continuity / Handoff. It will work fine for web pages, etc. but in email when I try to do it between by iPhone 5s running 8.1 and my Macbook Pro running Yosemite I consistently get an error. "Failed to Continue Activity" Cocoa Error 4609.  Handoff is working for phone calls and text messages. By email just crashes each time. It was also doing it under 8.0.2.  My iPhone and iPad handle this fine. It's only the MacBook to the iPhone that fails, and only on email.

    Handoff Continuity Troubleshooting

  • Hi I have had problems with photo's and films going onto a 2010 Apple classic MP3.  Have managed to sort photos but it still refuses to copy the films purchased. It comes up with not copied cannot be played on this ipod.

    Hi have had problems with photo's and films going onto a 2010 Apple Classic mp3. Have managed to sort photo's but the films won't copy and comes up with message videos not copied cannot be played on this ipod

    razzbust wrote:
    ...but the films won't copy and comes up with message videos not copied cannot be played on this ipod
    Self explanatory.
    You could try creating an iPod version of the films.
    Use CTRL and B to display the Menu bar shown above. Alternatively, use the ALT key, followed by the F key, the W key and finally the I (eye) key - that's (menu)/File/Create New Version/Create iPod or iPhone version.

  • Why is Apple so bad at providing customers with information on what the problem with email is and what they are doing to fix it?

    Why is apple not providing information on what the problem withe email is and what they are doing to fix, along with a time frame for fixing the problem.

    It was because the problem was major.  If you do not know tech, you should know that a two day outage usually indicates some type of virus, hack, or a bad software load that they had to unravel.  The common way to solve that is to rebuild servers and put back into service.  That takes time.
    Apple did not want to admit this problem.  My guess at this stange was that they loaded new software that might be associated with the new IOS and it crashed.  To reveal this would be to cast into doubt their future revenue.
    Either way.  Run do not walk away from Icloud products and services.  Apple has demonstrated they can not be a business partner.

Maybe you are looking for