Problems with installing Photoshop CCC / Lightroom 5

I just bought the service for CC en LR5. I had from both trialversions. CC succesfully installed, but LR5 keeps in the trialversion. How kan I activate LR5?

click help>activate.

Similar Messages

  • Problem with installing Photoshop elements 9 and adobe support advisor

    Hi, I've received a graphic tablet with 2 programs: the first has been downloaded and works perfectly while the second, PSE9, has been giving me problems for at least a week!
    I downloaded it and now I have a winzip file full of strange things (one of this is set up exe which tells me that I have to install adobe support advisor) and two files which said 3DF.tmp and PSEP9(1).zip.download and if I try to click them they tell me that I have to find on the Net the program to open them because I can't. And I don't know which program is required.
    I tried a lot of times to download the adobe support advisor, I have enough space on my disc and my farewall is deactivated, but when the program begins I saw this annoyant message
    cpsid_82829s5 Missing installation file bootstrapper error occured
    with this code for a support from adobe 00-67325-032018052012
    I unistalled it and retried, but nothing.
    Please, I just want to use my tablet with the programs which are comprised in the package, why it's so difficult to download this damn photoshop elements 9????????????
    Thank you

    In the error message it doesn't tell me
    "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again,"
    neither "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."
    and I have enough space and I have Windows xp then I should be able to install it. I tried to unistall and install again the support advisor but nothing. I'm desperate.
    Messaggio originale----
    Da: [email protected]
    Data: 18/05/2012 22.20
    A: "Questionlady"<[email protected]>
    Ogg: Problem with installing Photoshop elements 9 and adobe support advisor
    Re: Problem with installing Photoshop elements 9 and adobe support advisor created by Jeff A Wright in Trial Download &amp; Install FAQ - View the full discussion
    Did you try the steps listed in http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-b ootstrapper-cs5.html which was identified by the Adobe Support Advisor?  If so can you please list each step and the result of those steps.  This will allow us to best advise you on your next steps.
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4420419#4420419
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4420419#4420419. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Trial Download &amp; Install FAQ by email or at Adobe Forums
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Problems with installing Photoshop CS4 Extended (Windows)?

    Just got new software today and am unable to install it. I keep getting the following error message: DATA_FILE_VERSION. I then have to click ok and then the screen gets hung up with the hour glass. When I try and force quit, I get another error: autoplay.exe not loading.
    Anyone else have this problem with this particular program? I've never had a problem installing any software from Adobe or otherwise. Can't seem to get support techs to answer the phone to get help.

    Googling only comes up with a couple things where someone was trying to
    install a cracked version they downloaded, so it could be a corruption
    problem.
    If this is a downloaded installer, then redownload it and try installing,
    again.
    If you are inserting a DVD and autoplay is starting up and you get this
    message, you can shut down the installer process as you've done then instead
    of double-clicking the DVD, use right-click Explore to view the files
    directly on the DVD without running AutoPlay, then find the setup.exe or
    something.MSI with EN in it's name to run the installer, directly, without
    goint through autoplay.  This would only make a difference if the autoplay
    is corrupted somehow but everything else is ok.  Since your error message
    talks about autoplay then maybe that is the case.
    If you are calling Adobe for support, it can take hours, depending on when
    you call.
    This "open letter to Adobe customers" was posted within the last few days
    and basically apologizes for poor support, recently, while they change from
    support-provider to another:
    http://www.adobe.com/support/pdfs/open_letter_to_adobe_customers.pdf

  • Problem With installing Photoshop CC (error 46)

    I've installed CC 2 days ago and if I try to download Photoshop there's an error (46). How can I download Photoshop without having this problem?

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Problems with installing photoshop and dreamweaver etc.

    I have  a new I mac, when I transferred all my programms from my Mac book pro I can´t open photoshop on the new I MAC;
    it says error 150:30.
    The new MAC doesn´t have a dvd reader so I can´t install the photoshop with the dvd.
    What shall I do?
    It is the sam with all the aobe programms I have.
    Best
    Johanna Schartau
    [email protected]

    Please refer:
    http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
    Regards,
    Ashutosh

  • Are there any problems with installing Photoshop CS6 while the current version is installed?  CC got rid of the oil paint filter

    Windows 7 Professional, 64 bit

    If you do not have CS6 perpetual installed you should be able to install the subscription version of CS6 version 13.1.2 using the Creative cloud desktop application. Note I have CS6, CC and CC 2014 installed....

  • Problem with installing Lightroom 5 on Mac OS 10.8

    Hi, i've got a problem with installing the trial version of Lightroom 5 on my mac OSX 8. When using the installing programm there is mentioned a Java script Problem. I use an old CS3 Photoshop Version. Does anybody know how to fix this problem...? Thank you...

    Try below steps 
    Quit Lightroom
    navigate to MAc HD > Library > Application Support > Adobe >  Ligtroom
    Delete Lightroom 5 install cookie file
    then relaunch and check
    it should work.
    If you are still facing the issue, uninstall Lightroom 5
    redownload it from http://www.adobe.com/support/downloads/product.jsp?product=113&platform=mac
    then insall it

  • I have a problem with installing PS13 as I get an error message "This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements." how do i do this?

    i have a problem with installing PS13 as I get an error message "This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements." how do i do this

    Try downloading the trial. It ought to detect that you have a 64-bit system.
    You aren't using Vista, are you? PSE 13 requires at least win 7 and I think a few folks with vista have gotten a similar error message on trying to install it.

  • I have bought Adobe Photoshop Elements 10 last August 2013 and having problems with installing it on Windows 8.1?

    I have bought Adobe Photoshop Elements 10 last August 2013 and having problems with installing it on Windows 8.1.  Why am I having this problem?

    You can check you Adobe account online to see if the serial number is registered under your account.  If not then your only option will likely be to contact Adobe Support directly thru chat to see if they can provide you with a/the serial number. For them to do so will require you being able to prove ownership.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone.

    Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone. Can you help me please? Thanks a lot Nana

    1) Apps are not part of the backup, only data stored by 3rd party apps. But you can redownload the apps for free again if you use the same account you did when you bought them the first time. http://support.apple.com/kb/HT2519
    2) See this article http://support.apple.com/kb/HT1766 and find out what's in your backup.
    3) Backup your itunes+ library (http://support.apple.com/kb/HT1382 and http://support.apple.com/kb/HT1751), which will copy your Mobile Applications folder, and save your iphone backup folder as well
    In other words, maintaining a backup of your computer is essential.
    When you resync your apps from your computer to the phone, make sure your computer is authorized again. http://support.apple.com/kb/HT1420

  • Problems with installing CS5 extended

    Hi, I'm in the process of setting up a new computer and had no problems with installing Lightroom but installing photoshop CS5 is proving to be a real pain. At first it refused to install itself and after many hours of trying it finally did but then I found out I needed to update camera raw so I downloaded that but that one now is refusing to install itself. At first it told me the Applications manager needed to be updated so I did that and still it refuses to install itself. I have tried to get help from Adobe but not a single person is responding to my requests for help so I am now trying the forums so does anyone know what is going on with it?
    Thanks!

    Do a search on adobe's site for the specs of cs5 and make sure your system will support it. Also see if your OS is listed as being supported. It is possible that cs5 is too old for your system.
    For  now all we can do is guess. Maybe someone else will have an idea.

  • Has anyone in this Forum had problems with installing and running Adobe apps on the new MacPro?

    Has anyone in this Forum had problems with installing and running Adobe apps on the new MacPro?
    I have been trying to install Photoshop CS6 & CC and Acrobat Pro XI on my Mac Pro (late 2013). I keep getting a 'configuration' error message and wondered if the problem was wide spread.
    TIA,
    Jerry

    Thanks, Martin.
    Good to hear someone has had success. The lack of it here is frustrating and depressing.
    Thanks again,
    Jerry

  • Problems with installing HP OfficeJet Pro L7590 driver All-in-One

    Hello HP team.
    Having problem with installing driver for HP Officejet pro L7590.
    Starting the process the process bar goes to the end 100% and then disappear.
    After that nothing happens.
    Rebooting doesn't help.
    Windows 7-64

    Thanks for getting back to me!
    Lets try some more steps:
    Uninstall, level 3 for HP PC or level 4 for non-HP PC.
    1. Click Start and type %temp% in the run field and click OK.
    2. Look for, and open the folder starting with 7z (Example: 7zS2356) (if there is more than one 7z folder, try the most recent one)
    3. Open folder Util
    4. Open folder CCC
    5. Run the uninstall_ L4.bat for a non-HP PC or run the Uninstall_L3.bat for a HP PC
    6. When the uninstall has completed restart the computer
    Try to install again using the HP Printer Install Wizard for Windows
    Let me know how this goes please
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Bought a package photographer, installed photoshop and Lightroom 5.6 64-bit, Adobe Photoshop CC 2014 was Russian, and Lightroom 5.6 64-bit is not and was not in a sample of Russian language. Tell me what to do?

    Bought a package photographer, installed photoshop and Lightroom 5.6 64-bit, Adobe Photoshop CC 2014 was Russian, and Lightroom 5.6 64-bit is not and was not in a sample of Russian language. Tell me what to do?

    Well, the quick summary that you are not going to like: This system is pretty short on RAM and processor power, your graphics driver is outdated and you are using two screens with different resolutions, which eats up all graphics acceleration plus your card has only 256 MB of VRAM in the first place, which doesn't meet the requirements. You will never be able to use 3D under those conditions.
    Mylenium

  • Problem with update Photoshop, Illustrator and Indesign CS6

    Hi all. I have problem with update Photoshop, Illustrator and Indesign CS6 on OSx 10.8.4. Application are OK but update (bug fixies) not working. Update failed. (U44M1P7)

    Hi El Gondo,
    The following might explain and help solve the problem...
    U44M1P7 - Updates :
    http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html
    U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager update 6.0.2 | Mac OS :
    http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manage r-update.html
    Thanks!
    Ankit

Maybe you are looking for

  • ASSEMBLY LANGUAGE FILE TO .CLASS --- URGENT!!!!

    Can someone please tell me how to convert a MIPS assembly language file to a .class so I can run it in a JVM? It's URGENT (there's a bus about to hit me and the driver will only stop if I can tell him how to do this).

  • How to open Nikon D7100 Raw files in PSE11? [was:upgrade?]

    How do I upgrade my elements 11 since I can`t open RAW-files from my new camera Nikon D7100?

  • Body replaced when setting status_line

    This is about a special situation on a customer APEX system. Before we used mod_plsql, now we are on ORDS 2.0.9. The problematic part is a procedure inside a package called via URL, e.g. http://myschema.myprocedure.myfunction?param1=abc&param2=def Th

  • Checking for duplicate primary keys on row inserts

    Checking for duplicate primary keys on row inserts I have a situation where I will be making bulk table inserts knowing that the primary key value will in some cases already exist. In this is the case I simply want to ignore the duplicate inserts. Sh

  • Rebuild Database did not reduce the database size

    I just completed a rebuild database. The rebuild completed much quicker than anticipated and in the end the did not reduce in size. This is my first rebuild and since original installation I have deleted a number of masters. From my understanding thu