Problems with Managed Printers

Our school has two main types of users: Faculty and Students. We want Students to be able to print to one list of printers and Faculty to print to a different list. In Workgroup Manager I have specified the lists and when a user logs in they can see that list and print with no issues. The problem is that after they log out of a public computer, their list is not cleared away. So if a Faculty user logs in after a Student user (or vice-versa), they can now see both lists of printers combined. Is there something I am missing to make this work?
Thanks for your help.

Hi Jason,
Before going further, sorry for the late response.
>>If I create a test account and login to the same PC as a student that doesn't get the printers it works fine for about 9-10 logins and then it starts happening to the test account. Its like the problem takes a few logins to occur
Based on the description, after the issue occurs, please log out the users, log in again, and then run the command
gpresult/h gpreport.html to collect group policy result to check if the group policy settings still apply correctly.
Besides, what printers do we use? For this involves third party hardware product, and in order to better troubleshoot the issue, we can also contact vendor company to see if they have some suggestions for this issue.
Best regards,
Frank Shen

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Hi Jason,
Before going further, sorry for the late response.
>>If I create a test account and login to the same PC as a student that doesn't get the printers it works fine for about 9-10 logins and then it starts happening to the test account. Its like the problem takes a few logins to occur
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Besides, what printers do we use? For this involves third party hardware product, and in order to better troubleshoot the issue, we can also contact vendor company to see if they have some suggestions for this issue.
Best regards,
Frank Shen

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Post Author: Nataly
CA Forum: Crystal Reports
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What information should I provide?
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