Problems with scanning color film negatives

I am using an Epson 4990 flatbed scanner to scan color film negatives. When I scan 120 film I can during the scanning process that the entire negative has been scanned, but in thumbnails and then in the final scan the picture (image) is smaller than the negative. It is as if the software is cropping the picture. Is there anyway to ensure that the scanned picture is the same size as the negative?

Hello @JGFWilks!
Thank you for posting on the HP Forums!
I can see that the software is not available for your Scanjet G4050 on Mac 10.10. Although the the software is not available ImageCapture should still allow the option for "auto selection"in the dropdown should be "detect separate items" It should then detect your 30 separate photo negatives. When you are in image capture you will want to ensure you press "show details" at the bottom of the window to get all the options. You may also want to try changing the resolution to a higher DPI to see if that helps when scanning the negatives.
Thanks again for posting on the HP Forums! Enjoy the rest of the day!
Cbert
I work on behalf of HP.
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Hi,
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http://get.adobe.com/reader/
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Welcome to the community @Larrypat
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It has been sugested by HP that I try this forum for help.
The following is a copy of the email I sent them which describes my problem, I hopesomeone can help! Thanks.
language_code : en
language : English
Country of Residence : France
product_line : 83
product_oid : 59868
product_name : HP Deskjet 840c Printer
part_number : C6414K,C6414J,C6414A,C6414G,C6414N,C6414H
purchase month : 8
purchase year : 1996
problem area : color and print quality problems
serial number : [Text removed for privacy]
operating system : Microsoft Windows Vista Home Premium 32
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tech skill : Intermediate
first name : Grant
last name : W[text removed for privacy]
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