Problems with subscriber search between unity servers in a dialing domain

I have two Unity 8 Active/Passive clusters in the following configuration Site A    Unity Cluster A    Exchange Server A Site B   Unity Cluster B   Exchange Server B The Exchange servers are on the same Active Directory Domain and in the same MS Exchange OrganizationThe unity clusters are on the same domain as the Exchange Servers and are connected to the same Cisco Call manager 7 system. The unity clusters are in a Dilaling Domain that should allow them to share subscriber information. Everything seems to be configured correctly but for some reason when I do search for all subscribers on Cluster A i can't see the subscribers on Cluster B and vise versa.  As a result the auto attendant on cluster A can't transfer calls to subscribers on cluster B. I've gone over every document I can find and no matter what i do i can't seem to solve the problem. Can anyone point me in the right direction to solve this problem.  Any help would be greatly appreciated.

Hi Gyasi,
Firstly, please ensure you go through every step of the Cisco.com document on "Digital Networking" for Unity 8.0.   There are various different things that need to be configured; such as ensuring each of the Primary Unity servers, for each location, have had each of their Primary Location set to use the same Dialing Domain.
Does the GlobalSubscriber table, in SQL, include all of the users from the other cluster?   This will at least indicate whether or not Unity has been successful in synch'ing back all users from it's local Active Directory Domain Controller (DC).   If the DC's weren't communicating correctly, then this type of issue could easily occur.
Kind regards,
Craig

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    [Fri Dec 04 15:29:03 2009]Local/AAA1/db/hyperion/Info(1013091)
    Received Command [PutLastUpdatedTime] from user [hyperion]
    [Fri Dec 04 15:29:03 2009]Local/AAA1///Info(1013214)
    Clear Active on User [hyperion] Instance [1]
    [Fri Dec 04 15:29:03 2009]Local/AAA1///Info(1013214)
    Clear Active on User [hyperion] Instance [1]

    It sounds like you are doing it all correctly. One thing you might try just to be sure you are not getting any data in the target database is the following:
    1) clear the target database
    2) Run the replication for all cells
    3) Run an export of all data on the target database
    See if you get anything in the export file, maybe you are getting some of the data or possibly it is a rollup issue. Just a thought.
    Jeff

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