Process chain email alert issue
Hi,
I'm working with BASIS to get the email alert for Process chains working.
We've done the following so far:
1. Created a mail exchange group "SAP BW" with all required email addresses
2. In the Process chain, created a message variant and assigned the above private distribution list
3. BASIS configured SMTP in SCOT to reference the correct port and mail path
4. In SU01, Security added email addresses which were missing earlier for everyone in the distribution list
5. BASIS scheduled a job to run every 5 minutes to collect and send emails
I just ran a test process chain and failed a few loads. However, none of us are getting emails in our inbox. What step are we missing? Is there anything else we should be looking at?
Thanks,
Pooja.
few more things to check
1. Is the mail sent from SO01 working correctly?
2. Are the mails sent getting accumulated and seen in SCOT transaction queue?
3. Did you try using Individual addresses instead of distribution list?
These might help in boiling down to the actual problem though may not solve it. good luck!
Regards,
Sree
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Hello,
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Hi
I am trying to send email alerts (messages (sucess/Failure) thru my process chain , I gave the correct email -id a , but I'm not getting an email, after I schedule it, to I have to make any settings with Basis team?? Can some one share what are the initial steps , which have to be taken ??.
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Please follow the below steps
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2. select classification "Process Chains"
3. click on display/change
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5. click on "fixed recipients"
6. write in your username (you have to maintain your e-mail address in SU01 for that to work)
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TobiasHi,
you may try this one,
Tcode: ALRTCATDEF
1. select classification "Process Chains"
2. click on display/change
3. double-click on "error in a process of a process chain"
4. click on "fixed recipients"
5. write in your username (you have to maintain your e-mail address in SU01 for that to work)
6. save
Tcode: RSPC
1. go to your process chain (rspc)
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Hi,gurus here.
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Any method to send process chains' work status via email immediately instead of RSPCM?Any process in process chain fails, below will send mail to mail ID that specified
This can be perfectely done using Tcode ALRTCATDEF.
1. go to ALRTCATDEF
2. select classification "Process Chains"
3. click on display/change
4. double-click on "error in a process of a process chain"
5. click on "fixed recipients"
6. write in your username (you have to maintain your e-mail address in SU01 for that to work)
7. save
8. go to your process chain (rspc)
9. go into edit mode
10. from the menu, select Process chain -> attributes -> alerting
11. check "send alerts if errors occur".
http://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=64389689 -
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Thankshttp://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=64389689
This can be perfectely done using Tcode ALRTCATDEF.
1. go to ALRTCATDEF
2. select classification "Process Chains"
3. click on display/change
4. double-click on "error in a process of a process chain"
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Hi SAP Gurus,
Is some one inform me how is it possible to send an SMS when a process chain failed ?
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I dont think there is an SMS option . But an email can be send when a Process chain gets failed. The detail step for this is
1. go to ALRTCATDEF
2. select classification "Process Chains"
3. click on display/change
4. double-click on "error in a process of a process chain"
5. click on "fixed recipients"
6. write in your username (you have to maintain your e-mail address in SU01 for that to work)
7. save
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9. go into edit mode
10. from the menu, select Process chain -> attributes -> alerting
11. check "send alerts if errors occur"
Regards
Lekshmi
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