Process Chain step failures

Hi,
We have a process chain that frequently fails on a load data step. The step prior is a delete index. The data load is loading to a PSA and then to the data targets. The issue we are seeeing is if you repeat the data load step when it fails the delete index, which was already successful, changes to yellow. The delete index step stays yellow and never changes to green, it really is not running. Then the data load step that was repeated actually does run and complete successfully but the step never changes to green it stays red. As a result the process chain never completes. I have a work around, by running the info package manually then changing the failed step to green. But I would like to find out why this happens and can we stop it from happening.
Thanks
Cheryl Farley

Hi,
When loading the data from PSA and then into datatargets fails at the second stage from PSA to target,
here if u repeat the chain as far i guess the load to PSA appears into yellow and then changes to green when the data is updated o target...
but in ur case u r saying tht the delte index step is failing/changing into yellow when repeating at load step..
now confirm from where u r repeating ur chain either from load to PSA or PSA to target...
in both the cases the delte index shuld not be running again..once chk the whole design of ur chain,,,
rgds,

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