Process Controlled Workflow- Shopping Cart Item level approval

Hi experts,
In SRM 7.0 I have activated BC Set '/SAPSRM/C_SC_600_001_SP04' & I have implemented BADI '/SAPSRM/BD_WF_RESP_RESOLVER'.
My requirement is to send work item to WBS owner at item level.So the possible cases are 10 items will go for 10 approvers if they have 10 different WBS..
I have written logic to fetch WBS owner in method'GET_APPROVERS_BY_AREA_GUID' & assigning approvers to 'rt_approver'.
But the problem is all the approvers are assigned to all items.Rather it should be one item & corresponding WBS owner should be the approver.
Please suggest how I can achieve the required functionality.
Thank you.

Hi Masa,
I have used 'GET_AREA_TO_ITEM_MAP' only to export 'is_document-document_guid' from method '~GET_AREA_TO_ITEM_MAP' to 'GET_APPROVERS_BY_AREA_GUID'.
Can I use this method for mappping Items & approvers?
Please suggest.
Thank you.

Similar Messages

SRM 7.0 Process Controlled Workflow - Shopping Cart customising

Hi
I am trying to use my own task (copied from TS 40007953) in the shopping cart approval workflow. I have made my task a general task and I have added it to task grouo TG 40000003.
I also put my task number in the task id column in the process level customising.
When the shopping cart is ordered, the workflow is started correctly AND my task is used in the workflow log.
The workitem goes to the correct approver (portal UWL) but the task does not behave correctly. The approve/reject buttons are missing and it does not open.
Is there something I have missed?
Appreciate any ideas:)

Hi..
Any reason that you have customized task use to approve / reject the SC?..
Saravanan

SRM 7.0 - Configure Field Control for Shopping Cart Item Overview

Hi,
I am able to hide fields in the shopping item details using the "Configure Control for Fields on Item Level" node in the IMG.
However, this same configuration does not seem to work for fields that are in the item overview of the shopping cart. Any advice on how/why this seems to work differently?
I do want to hide fields via config, not as an end-user.
Thanks!
Matt

Hello Matt,
You will find this useful.
https://websmp105.sap-ag.de/~sapidb/011000358700001969972008E.pdf
Thanks
Ashutosh

Process Controlled workflow

Hello experts,
We are trying to use process controlled work flow for SC approval. Approval process will be multiple based on the amount of shopping cart. Somebody has already activated BC set for one step approval in the system. If i want to have my own process schema ( multiple approval ),what i supposed to do? Do i delete the existing schema attached to BUS2121 or create my own schema ?
How system will determine which schema needs to be picked up after creation of SC?
Regards,
Sagar

Hello Bharat,
Thanx for reply.
I have below cases for process controlled workflow.
1. No approval
2. One step approval
3.Multi level approval.
All the above scenario will be decided based on the Z field which we have added to SC header. My understanding in this case is to have three process schema for above cases. Name of schema will be decided by Evaluation ID.
Once the schema is decided then i need to define process level for each process schema.
Please let me know if i am on the right track??
Regards,
Sagar

Process Controlled Workflow - 1-step approval for shopping cart approval

Hi,
I have configured a one-level approval for SC (Process Controlled Workflow):
Object Type: BUS2121
Additional 1 level under schema: 3C_SC_600_000 (the last level is the automatic approval)
Level Type: Approval with completion
Eval ID: 0EV_SC_SL1
RR Name: RR_SPENDING_LIMIT_APPROVER
RR Param: USTONY.Y (I hardcoded it using my user ID, for the moment)
Task ID: 40007953 (I have checked, it's generalized as well)
Decision Type: Item-based decision for entire document
For PPOMA_BBP:
Under my org unit (Position):
Approval Limit: 1000
Output Limit: 1000
I didn't do any BADI implementations yet.
During creation of SC by other user, before "Order" the SC, the approval preview can show correctly that the Processor is as indicated in the config.
Once the SC is ordered, the whole step is gone and the event linkage becoming delinked (because there is error, and according to the config in SWEQADM).
However, I cannot find the workitem (no workitem generated) and SLG1 does not give any clue whatsoever.
I tried debugging method APPROVAL_LIMIT, and it seems fine as well.
Please help, what did I do wrong here?
Thanks,
Tony Y

Hi Sahil,
I even changed to first process level to:
Level Type: Approval
Eval ID: 0EV000
RR Name: RR_MANAGER
RR Param: (Blank)
Task ID: 40007953 (I have checked, it's generalized as well)
Decision Type: Decision for entire document
Under PPOMA_BBP:
I made myself as a head of the org unit with the role manager.
The requester is "Exclude" the role manager.
The agent can be determined now.
But the workitem ID is still cannot be generated. It's always no workitem generated.
Please everyone, any help?
Thanks in advance,
Tony

Issue in Process Controlled workflow for Shopping cart in Quality system.

Hello All,
I ahve configured a Process controlled workflow in SRM 7.0 with custom resolver, and I am facing an issue taht the Workflow works well in Development but in Quality the approvers are dropped after SC is ordered in Quality system.
The SC Workflow drops the approvers picked up from the Interface method /SAPSRM/IF_EX_WF_RESP_RESOLVERGET_AREA_TO_ITEM_MAP and IF_EX_WF_RESP_RESOLVERGET_APPROVERS_BY_AREA_GUID of BADI /SAPSRM/BD_WF_RESP_RESOLVER. The approvers can be seen in the shopping cart Approval preview Tab until the SC is ordered.
I have compared the OSS notes relevant for Workflow, all of them have been transported, Also I compared and checked general Workflow settings, BRF Config and Process level settings in Dev and Quality, everything is same.
Also while debugging; the approvers can be seen in the decision set table in the create_process_forecast method of class /SAPSRM/CL_WF_PROCESS_MANAGER.
Kindly let me know what else i can check to find the root cause.
Thank you in advance for help!
Regards
Prasuna.

Hello Vinita;
Thanks for the input and sorry for the not so "ASAP" reply;
From what I'm seeing in from your 2 screenshot, i strongly believe that the problem is even before the Z implementation /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID (in which the FM i ZSRM_GET_USER_FROM_PGRP is called. I think the problem could be in the process level determination ZSRM_WF_BRF_0EXP000_SC_APP100. Let me explain:
In your cases where not buyer is determined, in the approval tab there is not even a process level for buyer approval. If the problem were indeed in the implementation /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID then the process level would be there, but the system will display, instead of the name of the buyer(if the buyer determination fails) a red label with the message: "With the strategy "Buyer determination" an approver could not be determined (or something like that..please check the image at the end of the text)".
I can propose a way to discard this: Implement the method /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_FALLBACK_AGENTS of class ZCL_BADI_SC_WC (in case you didn't know, in this method you can specify an "default" approver in case that the determination of approver in GET_APPROVERS_BY_AREA_GUID fails). The idea is to specify an default approval and see how it behaves:
If the user you indicated in the method GET_FALLBACK_AGENTS appears as approver, then yes, the problem is arises from implementation GET_APPROVERS_BY_AREA_GUID, in which case it could be a data problem (peharps in pposa_bbp?). You could also check in TX SU53 with the users with this problem to see if there's a missing authorization objetc.
If, in the other hand, the "default" approver is not shown, it means that the process level buyer determination is not even called, so you should check in more detail ZSRM_WF_BRF_0EXP000_SC_APP100 and /SAPSRM/CL_WF_PROCESS_MANAGER > Determine process restart –method ----- (i have never used this method, so i could not tell if it could be the source of the problem).
Also, you could implement the method GET_FALLBACK_AGENTS in this way so the default approver would be the WF administrator indicated in the customizing (or you could just append directly any user you want):
METHOD /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_FALLBACK_AGENTS.
   DATA: lv_admin_expr TYPE swd_shead-admin_expr,
         lv_admin      TYPE swd_shead-wfi_admin,
         lv_admin_type TYPE sy-input,
         ls_agent      TYPE /sapsrm/s_wf_approver.
   CALL FUNCTION 'SWD_WF_DEFINITION_ADMIN_GET'
     IMPORTING
       default_admin_expr = lv_admin_expr
       default_admin      = lv_admin
       default_admin_type = lv_admin_type.
   ls_agent-approver_id = lv_admin.
   APPEND ls_agent TO rt_agent.
ENDMETHOD.
Error of agent determination:
Please let me know the result of the test with the implementation of method GET_FALLBACK_AGENT. By doing this we could ensure if really the problem is in method GET_APPROVERS_BY_AREA_GUID or before. I just made the test in our system and I'm almost sure that you wont get the default approver, but i could be wrong.
Any question please let me know.
Best regards
Cristian R.

Approval Level in Process Controlled workflows

Hi Sap Gurus,
How can i find the number of approval levels in process controlled workflows for Shopping Cart, Purchase Order....
Thanks in advance

Hello,
IMG: SAP Implementation Guide > SAP Supplier Relationship Management > SRM Server > Cross-Application Basic Settings > Business Workflow > Process-Controlled Workflow > Business Process Configuration > Define Process Levels
For concerned object type, select "Process Schema Definition" directory.
Then, select correct process level schema to display "Process Level Configuration" directory: here are the process levels defined.
Regards.
Laurent.

Shopping Cart - Process Controlled Workflow - replace standard task

Hallo,
I am on SRM 7.0 SAPKIBKV09 using NWBC.
I use Process Controlled Workflow for Shopping Cart, and in the process schema definition,
I replaced the standard workflow task 40007952,
(with name - SRM Shopping Cart Completion),
with a copy of task 40007952, task 90000010
(with name - SRM Shopping Cart BUYER Completion)
I did that for the following Reason: to ensure that in the Shopping Cart Approval Log, I can distinguish between diffrent approval level, all of type completion.
Issue is that now when approver is executing the task from NWBC, I get the following error:
´No default action found for task TS90000010´
Any idea?
tried to apply Note 1409276 - Not all tasks have default action in inbox config, (as this applies to SAPKIBKV06)
but no success.
Thank you
Marco

Hi,
I wanted to add that there is standard report /SAPSRM/IBO_FILL_TABLES in SRM 7.0 that updates these tables for all standard tasks:
IBO_C_WF_ACS
IBO_C_WF_APS
IBO_C_WF_CAS
IBO_C_WF_TAS
IBO_C_WF_TTAS
Use these views in SM30 to create entries for customer specific tasks:
IBO_V_WF_ACC
IBO_V_WF_APC
IBO_V_WF_CAC
IBO_V_WF_IRA
IBO_V_WF_TAC
IBO_V_WF_TTAC
Best Regards,
Marcus
Edited by: Marcus Mock on Jun 6, 2011 11:56 AM
Edited by: Marcus Mock on Jun 6, 2011 11:59 AM

Line Item level Approval for Shopping cart

Hi Expert,
I am using workflow template WS14500015 for line item level approval.i have few doubts on this
i am using cost center based approval, so if the 1st line item is approved will it generate a PO or will it wait for all the line items approval.

Hi Mano,
if you use approval. It will be approved by steps. Next step will not be started until previous completely done. In your case 1st Item should wait until all other items processed.
Regards
Konstantin

Approver not determined process controlled workflow in SAP SRM 7.0

Hello all,
I have setup process controlled workflow in SAP SRM 7.0 EHP3 for shopping cart approval.
I have 4 approval levels.
I have used item-based Decision for entire document because for some items i want system approval.
In implementation of BADI /SAPSRM/BD_WF_RESP_RESOLVER, in the method /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_AREA_TO_ITEM_MAP, i am skipping the items for which i want system approval.
Also in method /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID of BADI implementation class, i am keeping the approver table empty for the step which i want system approval.
For example i have 1 item in shopping cart and for 1st step, based on some accouting criteria, i want system approval for 1st level and the workitem should go directly to 2 approval step when shopping cart is ordered. This is not happening.
But if i have multiple items, and one item should have system approval based on some criteria and the 1st approval level should be system approval and other item should go to the 1st approver. This is happening and showing 'system' approver for item1 and 'appr_xyz' for item 2.
For shopping cart having only 1 item, If i approve the shopping cart in this state only, it doesn't go to any approver and is not usable.
am i missing anything in BADI /SAPSRM/BD_WF_RESP_RESOLVER??
Please let me know.
Regards,
Yayati Ekbote

Hi Adrian,
Yes it is possible to display custom workflows in the Universal Worklist, However, I am not sure what you are trying to do with a routing table. If the workitems are of type decision, you can use UserDecisionHandler (action handler) configured in the XML file to use the Approve/Reject functionality - we are talking about webflow connector here correct? R/3 connector?
Regards,
Beth Maben
EP - Senior Support Consultant II
SAP Active Global Support
Global Support Centre Ireland
**SDN Forum Moderator:
SAP Enterprise Portal: Application Integration
**SDN Universal Worklist Wiki:
http://wiki.sdn.sap.com/wiki/x/ehU

Approval preview process controlled workflow

Hi,
We are using process controlled workflow (N step) for the shopping cart workflows.
While sending the reminder mails to the approvers, we would like to include the approval preview in the email.
In application controlled workflows we could use FM BBP_WFL_DIN_APPR_CONTAINER_GET to get the approval preview details.
Is there a similar function module to pick the approvers/approval status/step name etc for the process controlled workflows so that we can simulate the approval preview?
Thanks
BR
Swetha

Use class /SAPSRM/CL_WF_APV_FACADE. This is used by standard SAP WF Analysis.
Methods - RETRIEVE_PROCESS_HISTORY, GET_CURRENT_PROCESS_STATE, CREATE_PROCESS_FORECAST.
To analyze more, check the program /SAPSRM/WF_CFG_ANALYSIS_002. Check lines 209...216 (These Lines pull Previous Approved Steps, Current Process Step & Gets the approval forecast). However the REJECTED Items (Accept Decision) work little different (which is not captured by this report).
To Identify the current approval process awaiting decision by the requester of the cart, use method GET_CURRENT_PROCESS_STATE, return parameter structure /SAPSRM/S_WF_PROCESS-PROCESS_LEVEL_LIST-DECISIONSET_LIST-ITEM_STATUS_LIST gets you the current status of the item (ACCEPTED, REJECTED, OPEN, INQUIRED). If ITEM_STATUS_LIST-ITEM_STATUS EQ 'REJECTED', then the WF is waiting for acceptance/resubmission from the requester.
To your specific need, pass DOCUMENT_GUID to the class /SAPSRM/CL_WF_APV_FACADE=>GET_CURRENT_PROCESS_STATE get the return parameter /SAPSRM/S_WF_PROCESS. It will give you PROCESS_LEVEL_LIST. Then loop through DECISIONSET_LIST. It contains Table Types of AGENTS_LIST, ITEM_STATUS_LIST, WORKITEM_LIST. At /SAPSRM/S_WF_PROCESS level, you can get all the details of the current process level details
Thanks,
SC

Inconstancy in Approval Workflow- Process Controlled Workflow

Hello Experts,
We are in SRM 7.0 classic scenario using process controlled workflow and facing an issue as described below:-
During the approval workflow, we are observing that in
Case 1: When approver3 is forwarding the work item to approver10, the approver10 in not getting the work item in his Inbox. However, when we see the log detail in SWI6 the status is shown as u201CREADYu201D
Case 2: We created a shopping cart with identical details as in Case 1 and followed the same approval process i.e.Approver3 forwarding the work item to approver10, however in this case approver10 is getting the work item in his Inbox and when we see the log details in SWI6 the status is shown as u201CCOMPLETED"
We tried this scenario for 10 times and we found that in 2 cases the approval status is showing as u201CREADYu201D while in other 7 cases the approval workflow got completed.
Can you all experts please help us understand why this is happening and how can be find the root cause i.e why Case 1 is in u201CREADYu201D status for last 2 days.
We seek your help in understandingroot cause so that we can eliminate any inconsistency in future.
Any pointers to resolve this issue will be highly appreciated.
Thank you in advance.
Regards,
RKS

Use class /SAPSRM/CL_WF_APV_FACADE. This is used by standard SAP WF Analysis.
Methods - RETRIEVE_PROCESS_HISTORY, GET_CURRENT_PROCESS_STATE, CREATE_PROCESS_FORECAST.
To analyze more, check the program /SAPSRM/WF_CFG_ANALYSIS_002. Check lines 209...216 (These Lines pull Previous Approved Steps, Current Process Step & Gets the approval forecast). However the REJECTED Items (Accept Decision) work little different (which is not captured by this report).
To Identify the current approval process awaiting decision by the requester of the cart, use method GET_CURRENT_PROCESS_STATE, return parameter structure /SAPSRM/S_WF_PROCESS-PROCESS_LEVEL_LIST-DECISIONSET_LIST-ITEM_STATUS_LIST gets you the current status of the item (ACCEPTED, REJECTED, OPEN, INQUIRED). If ITEM_STATUS_LIST-ITEM_STATUS EQ 'REJECTED', then the WF is waiting for acceptance/resubmission from the requester.
To your specific need, pass DOCUMENT_GUID to the class /SAPSRM/CL_WF_APV_FACADE=>GET_CURRENT_PROCESS_STATE get the return parameter /SAPSRM/S_WF_PROCESS. It will give you PROCESS_LEVEL_LIST. Then loop through DECISIONSET_LIST. It contains Table Types of AGENTS_LIST, ITEM_STATUS_LIST, WORKITEM_LIST. At /SAPSRM/S_WF_PROCESS level, you can get all the details of the current process level details
Thanks,
SC

Shopping cart Item Approval

Hi all,
I implemented the badi BBP_WFL_APPROV_BADI for Item level approval shopping cart.
The implementation works fine, and when the shopping cart is released, the workflow is defined correctly, and I have 2 or more approver for the shopping cart, one for each item. The problem is that when an approver process her item only, the shopping cart is whole approved and other approvers aren't be able to process.
Thanks for attention.
Regards.
Message was edited by:
Salvatore Forgione

ok

Error during approval Process flow in Process controlled workflow

Hello Experts,
We are in SRM 7.0 classic scenario using Process controlled workflow.WE recently connected a new backend R/3 system to our SRM system i.e we now have 2 R/3 backend system connected to SRM system
It is regarding the two new additional account assignment categories that came into picture when we connected the new R/3 backend system to our SRM system, i.e. Asset and Network.
There seems to be some problem with the approval workflow for those SHC, that have such Acc *** Cats.
Please find below my obeservations:
- if you have just one line item in the SHC, and this item is either booked on Asset or on Network, than everything goes fine. After the Acc *** approval, the PR is created in R/3
- if you have SC with a mix between an "old" Acc *** Cat (Cost Centre, WBS and Order) and one of the "new" Acc *** Cats, than the workflow is not working as required --- the manager, that is responsible for the accounting approval of the two positions (e.g Cost Centre and Asset) gets only one work item in his approval overview --- in that work item, the two positions are there, but the Asset one is grayed out --- so, the Manager approves only the Cost Centre positions and than the SC is no longer with the approver --- if you observe the SC now from the requisitioner point of view, the status of the line items in the approval process overview of both(!) lines is "approved", but the overall status of the SC is still "in approval"
Can you all experts plz let us know why this is happening and how this can be resolved?
Any pointers will be highly appreciated.
Thanks & Regards,
RKS

Hi,
What is Resp. Resolver Name and Decision Type in your Process Level Definition? Did you create custom agent BADI implementation?
Regards,
Masa

Shopping cart - item in transfer process

Hello All,
We are using SRM 5.0 and the problem is that after the Shopping cart is completely approved,the line item has the status "Item in transfer Process". So, SRM PO is not created for these carts.
I have checked almost all the old threads related to this topic and tried all the possible ways suggested in those threads but the issue is not resolved.
I have collected the data for these carts, and most of the carts went into this status when large dump was created in st22. I couldn't find another other information in RZ20.
Below is the status for one of the carts in BBP_PD.
                     Status         Description                                            Inactiv
HEADER       I1009          Held                                                         X
HEADER       I1015          Awaiting Approval                                   X
HEADER       I1021          Created
HEADER       I1038          Complete
HEADER       I1106          Shopping cart ordered
HEADER       I1129          Approved
0000000001 I1111          Item in Transfer Process
Please help in resolving it.
Thanks in advance.
Muzammil
Edited by: muzamil24 on Sep 5, 2010 5:07 AM

Hello Muthu,
Yes, the clean job runs in the system. We are in SRM 5.0.
There was one requirement for one of the shopping cart which was in item in transfer process status. So, i created another cart with the same details and it processed successfully.
This issue is not with all the carts, but it is with only particular carts. I am unable to recreate this
Below are the answers for the questions you asked:
-- No, it is not a limit shopping cart
-- Source of supply is not fixed. It is chosen from the vendor list applicable for the product category selected in the SC.
-- Assignments of Cost center and other things is set up in the customised approval matrix table.
-- The approval flow is designed based on the value of the SC and the matrix type.
-- Matrix type is defined as 1,2 ,3....such that each type will have various levels of approvers.For example in type 1 there are 4
-- two approvers cannot have same set of cost assignment dimensions
Please let me know if any more information is required.
Thanks,
Muzammil

Process Controlled Workflow- Shopping Cart Item level approval

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