Processes of device management of SAP ISU

Can any one tell me all the processes and sub processes of device management of SAP ISU. Thanks in advance for your help.
Moderator Note - thread locked due to rules violation - no generic postings
Edited by: William Eastman on Mar 12, 2010 2:16 PM

Hi,
Organizational Management is useful in a business transaction like activity, sales order etc. You can determine the org. structure or Business Partners (like employee responsible) for a business transaction.
Organization Model can be used for different functions like Sales, Service, Marketing (You can check this by clicking on "Function" tab in the Org Model screen). If you click Sales function and go to Attributes tab you will see particular set of attributes, while if you click service function you will see different set of attributes and also if you click marketing function you will see another different set of attributes. These attributes are helpful in determination of BPs based on these attributes through Organizational data determination.
Refer the Document CR100 and refer teh below help Doc also.
http://help.sap.com/saphelp_crm60/helpdata/en/bb/bdb3d9575911d189240000e8323d3a/frameset.htm

Similar Messages

Device management process

Hi experts,
I have mannul process of device management.
now i want to use SAP so kindly tell me all the process by which i can convert it into SAP(data uploading all)
(about end to end implementation)
Regards
Ankur

Hey Matt, thanks, but I think this is not the source of that problem.
As shown in the figure, "Device Management" will never change do "Enabled", no matter how much I click on configure.
The configure process is always successful but the state remains "Disabled".

Sap isu device management

Hello experts,
Kindly expain how to create the master data in sap isu device management. as i am using oracle base software and now i want convert it to SAP ISU DEVICE MANAGEMENT, so firstly i have to create master data then interface program.
am i right? kindly clear it and tell me about interface program also. if you have useful data about this kindly provide.
Regards.
Ankur

Hi jairaj,
Pls go through the link,
http://help.sap.com/saphelp_utilities472/helpdata/en/c6/4dc54beafc11d18a030000e829fbbd/frameset.htm
http://www.geocities.com/rmtiwari/Resources/Training/SAP_ISU/SAP_IS-U_Overview.html
http://www.sap.com/usa/industries/utilities/index.epx
Regards,
Hareesha k
Reward for helpfull answer

ISU Device Managment

Hi All,
I am very new to ISU and just started getting trained on Device managment ,I know the SAP MM & DMS very well, Any links or any document related to ISU device managment.
Regards,
Ranjan aMit

Kindly look into this link. You will get more information related to Device management.
http://help.sap.com/saphelp_utilities472/helpdata/en/9f/03693582f4db60e10000009b38f889/frameset.htm
Allot points if it helps
Regards,
Shiva Kumar

While creating SAP ISU Device category i got one error message like The material 5 does not exist or is not activated Message no. M3305

while creating SAP ISU Device category EG01 .i got one error message like The material 5 does not exist or is not activated Message no. M3305

I don't know EG01 transaction, but if SAP says "material 5 does not exist " then SAP is usually right.
Can you give an evidence that material 5 exists? e.g. screenshot from SE16 at table MARA, MARC and MAST

SAP ISU - User exits at the end of move-in process

Hi,
We have a requirement to send some outbound messages on completion of Move-in process in SAP ISU system. And send some outbound message on completion of Reverse Move-in process.
I tried to find the customer/user exit in transaction EC50E and EC53E, all i could find is user exits during the process. I need something at the end of process.
At the moment all I can do is use the events raised when these process are completed (Ex: MOVEINDOC.Created) and start a workflow to send outbound messages. But i would want to know if there are any exits available at the end of the processess as I dont want to create a workflow just for one activity.
Any inputs will be appreciated.
Many Thanks,
Anand

very old item - closed

SAP ISU - Work Management

Hi Experts, Could you please share standard SAP documents/materials for 'SAP ISU - Work Management'.
Thanks in advance.
Regards,
Shailesh

hi,
please look into this link
http://help.sap.com/saphelp_utilities472/helpdata/en/6a/1a6c35a018d041e10000009b38f839/frameset.htm
hope this helps.
cheers,
Rakesh..

Process to map payment data in soft file format into SAP ISU

Hi Experts,
I am preparing TO BE documentation for a power sector client. Currently payment is received in soft file format through below medium -
·       Internet Payment Via payment gateway Bill desk.
·       Payment using ATM Machines
·       Payment Thru Easy Bill Pay option.
Than currently data is downloaded (CCR for internet, ATM) and entries are posted in cash book.
Can someone help me what process will be used to upload the data in SAP-ISU system and also post the payment in customer account.
Thanks in advance,

Hi,
You need to develop a customised program to upload the file in a SAP acceptable format and then call SAP standard program RFKKZE00 to process the same, create payment lots and post the amount into customer account.
You need to perform validation and checks against the file format of the file that you ar uploading.
Once the file passes the checks, it is reformatted to a file which is accepted by the SAP standard program RFKKZE00.
A file in the SAP accpted format will have-
One file header record (BFKKZGR00 structure) per file
One payment lot header (BFKKZK structure)
Any number of items (structure BFKKZP)
You can include data for any number of lots in a file. However, you have to ensure that you always specify the lot header first and then the related line items.
After you have created reformatted file, then perform a check to ensure that the source file and the reformatted file has the same date and no data has been missed.
Call the SAP standard program RFKKZE00 (T.code-FPB3) to process the reformatted file.
You can goto t.code -SLG1 to check for any errors\messages.
Hope it helps......
Thanks,
Amlan

Oracle Meter Data Management Integration with SAP ISU

Hello Everyone,
I am aware of the fact that Oracle has released a Media pack for the subject integration as discussed here and that media pack works only for SAP ERP 6.0 EHP 5 with ISU_AMI_2.
We have got OU MDM Release 2.1 Media Pack v4 and SAP ERP 6.0 EHP 4 with ISU_AMI_1 and hence Adapter in MDM won't help to achieve integration with SAP as our SAP EHP is lower than what is required for the MDM adapter. We have got SAP PI which would help the SAP End in the integration.
What are the possible work-around(s) to achieve the integration between Oracle MDM and SAP ISU without using the Media Pack/Adapter?
How does MDM exposes its services (inbound/outbound) to be consumed/triggered by External systems (i.e. SAP ISU)?
List of Services (inbound/outbound) exposed by Oracle MDM for integration?
Your time and help is much appreciated.
Regards,
Adil Khalil

Did you find the document Oracle Utilities Customer Care and Billing - Meter Data Management Integration Implementation Guide?
I searched on eDelivery and Oracle Support, but cannot find the document.

SAP ISU Career Ladder

Hi Seniors/ Experts
I am currently working as a resource in SAP ISU in a Production Support project for a Utility company in UK in Device Management Module for Capgemini.
Let me start from the beggining.
I Got tagged into SAP ISU Project, trained on all modules of ISU ( very tiring training 9.30am to 6pm ).
Initially ,I just got a small idea of what SAP ISU is ..then I was tagged to the support project and start working in Device Management Team from Nov 2012.
What we do in the Project ? We receive Tickets ( Incidents ) in a tool called Service-now where we have to analyse the issue in SAP system and resolve it according to technical and functional skills which one have .Initially ,I was very much confused of Tcodes and how to resolve these tickets . i worked with my senior.He guided me a lot in them. Mostly we face Standard ISU Errors Data issues while trying to Bill the Account ,So we analyse them and solve them. Sometimes we also get device timeslice errors. Thus, we mostly use Standard Fucntion modules to enter reads and bill the account .So I have got a zist on Satndard Tables & Fm's related to SAP ISU Dm module.Also, I have little idea on move-in move-out tables.
We have been resolving the same issues since 1.5 yrs and there is nothing much to learn in
Its just 1.5 yrs I am in this project .So , my Total Exp = 2.5 yrs.
My Question :
Please explain me how shall I grow in SAP ISU market as Device Managment Consultant.
Explain me All :
How shall I grow as a technical consultant in SAP ISU , as a Fucntional consultant or as a Techno-fucntional ?
I have heard that SAP ISU is a Techno-fucntional module, Is it true ? does every SAP ISU resource must know technical as well as functional knowledge ?
If not , How to grow career only as SAP ISU Functional ?
According to my analysis , I am both technical and fucntional ...OR none of them Feels as if I know nothing.Please guide me on what to pursue in SAP ISU Device maangement as I can see my seniors are both technical and functional, I always get scarred of them When I compare myself to them
In Short , Please explain what is the Career Ladder in SAP ISU Device management .
Enough !! I have written so much

Hi Chiranjib ,
You are right .SAP IS-U module is a techno-functional module and it is required to everybody to learn both technical as well as functional .In support project ,You can learn the full functionality and can check end to end solution for that process .Try to know all the T code and tables for IS-U module .ISU master data is very important .UK industry is very complex compare to other country.
Thanks ,
Pankaj

SAP ISU EMIGALL DISC_DOC IMPORT ERROR

Hi,
I am trying to import a converted file with 234 records of DISC_DOC objects with SAP ISU EMIGALL app. I am getting this error:
     Short text
               The current application triggered a termination with a short dump.
     What happened?
               The current application program detected a situation which really
               should not occur. Therefore, a termination with a short dump was
               triggered on purpose by the key word MESSAGE (type X).
     What can you do?
               Note down which actions and inputs caused the error.
               To process the problem further, contact you SAP system
               administrator.
               Using Transaction ST22 for ABAP Dump Analysis, you can look
               at and manage termination messages, and you can also
               keep them for a long time.
     Error analysis
               Short text of error message:
               Processing canceled
               Long text of error message:
               Technical information about the message:
               Message class....... "EH"
               Number.............. 000
               Variable 1.......... " "
               Variable 2.......... " "
               Variable 3.......... " "
               Variable 4.......... " "
     How to correct the error
               Probably the only way to eliminate the error is to correct the program.
               If the error occures in a non-modified SAP program, you may be able to
               find an interim solution in an SAP Note.
               If you have access to SAP Notes, carry out a search with the following
               keywords:
               MESSAGE_TYPE_X " "
               SAPLES34ALLG or "LES34ALLGU04"
               ISU_DISCDOC_OBJECT_GET
               If you cannot solve the problem yourself and want to send an error
               notification to SAP, include the following information:
               1. The description of the current problem (short dump)
                  To save the description, choose "System->List->Save->Local File
               (Unconverted)".
               2. Corresponding system log
                  Display the system log by calling transaction SM21.
                  Restrict the time interval to 10 minutes before and five minutes
               after the short dump. Then choose "System->List->Save->Local File
               (Unconverted)".
               3. If the problem occurs in a problem of your own or a modified SAP
               program: The source code of the program
                  In the editor, choose "Utilities->More
               Utilities->Upload/Download->Download".
               4. Details about the conditions under which the error occurred or which
               actions and input led to the error.
     System environment
               SAP-Release 700
               Application server... "sapec1"
               Network address...... "10.170.7.71"
               Operating system..... "HP-UX"
               Release.............. "B.11.31"
               Hardware type........ "ia64"
               Character length.... 16 Bits
               Pointer length....... 64 Bits
               Work process number.. 8
               Shortdump setting.... "full"
               Database server... "cnvhpx01"
               Database type..... "ORACLE"
               Database name..... "EC1"
               Database user ID.. "SAPSR3"
               Char.set.... "C"
               SAP kernel....... 700
               created (date)... "Oct 22 2007 23:34:45"
               create on........ "HP-UX B.11.23 U ia64"
               Database version. "OCI_102 (10.2.0.1.0) "
               Patch level. 133
               Patch text.. " "
               Database............. "ORACLE 9.2.0.., ORACLE 10.1.0.., ORACLE 10.2.0.."
               SAP database version. 700
               Operating system..... "HP-UX B.11"
               Memory consumption
               Roll.... 16192
               EM...... 8379680
               Heap.... 0
               Page.... 57344
               MM Used. 3152352
               MM Free. 1034864
     User and Transaction
               Client.............. 230
               User................ "ANGHELC"
               Language Key........ "E"
               Transaction......... " "
               Transactions ID..... "48B591833C495D0CE10000000AAA0747"
               Program............. "SAPLES34ALLG"
               Screen.............. "SAPMSSY0 1000"
               Screen Line......... 6
               Information on caller of Remote Function Call (RFC):
               System.............. "EC1"
               Database Release.... 700
               Kernel Release...... 700
               Connection Type..... 3 (2=R/2, 3=ABAP System, E=Ext., R=Reg. Ext.)
               Call Type........... "synchron and non-transactional (emode 0, imode 1)"
               Inbound TID.........." "
               Inbound Queue Name..." "
               Outbound TID........." "
               Outbound Queue Name.." "
               Client.............. 230
               User................ "ANGHELC"
               Transaction......... "EMIGIMP"
               Call Program........."SAPMEMIG_IMPORT"
               Function Module..... "ISU_M_REPORT_SUBMIT"
               Call Destination.... "sapec1_EC1_23"
               Source Server....... "sapec1_EC1_23"
               Source IP Address... "10.170.7.71"
               Additional information on RFC logon:
               Trusted Relationship " "
               Logon Return Code... 0
               Trusted Return Code. 0
               Note: For releases < 4.0, information on the RFC caller are often
               only partially available.
     Information on where terminated
               Termination occurred in the ABAP program "SAPLES34ALLG" - in
                "ISU_DISCDOC_OBJECT_GET".
               The main program was "RE3TR_EGD01_DCD ".
               In the source code you have the termination point in line 17
               of the (Include) program "LES34ALLGU04".
     Source Code Extract
     Line               SourceCde
     1               FUNCTION ISU_DISCDOC_OBJECT_GET.
     2               *"----
     3               ""Lokale Schnittstelle:
     4               *" IMPORTING
     5               *"     REFERENCE(X_HANDLE) LIKE EBAGEN-HANDLE
     6               *" EXPORTING
     7               *"     REFERENCE(Y_OBJ) TYPE ISU05_DISCDOC_INTERNAL
     8               *"----
     9
     10               * read line of objectss's table
     11                 read table iobj into y_obj
     12                                 with key handle = x_handle
     13                                 binary search.
     14                 if sy-subrc <> 0.
     15               *   invalid handle
     16               *    message...
     >>>>>                   message x000(eh).
     18                 endif.
     19               ENDFUNCTION.
     Contents of system fields
     Name                         Val.
     SY-SUBRC                         4
     SY-INDEX                         20
     SY-TABIX                         1
     SY-DBCNT                         8
     SY-FDPOS                         2
     SY-LSIND                         0
     SY-PAGNO                         0
     SY-LINNO                         1
     SY-COLNO                         1
     SY-PFKEY
     SY-UCOMM
     SY-TITLE                         Generated program for migration object DISC_DOC
     SY-MSGTY                         X
     SY-MSGID                         EH
     SY-MSGNO                         0
     SY-MSGV1
     SY-MSGV2
     SY-MSGV3
     SY-MSGV4
     SY-MODNO                         0
     SY-DATUM                         20080827
     SY-UZEIT                         115457
     SY-XPROG                         SAPLSYST
     SY-XFORM                         SYSTEM_HOOK_OPEN_DATASET
     Active Calls/Events
     No.               Ty.                              Program                                                            Include                                   Line
                    Name
     5               FUNCTION                              SAPLES34ALLG                                                            LES34ALLGU04                                   17
                    ISU_DISCDOC_OBJECT_GET
     4               FUNCTION                              SAPLES34                                                            LES34U10                                   21
                    ISU_O_DISCDOC_ACTION
     3               FUNCTION                              SAPLEC85                                                            LEC85U02                                   103
                    ISU_S_DISCDOC_CREATE
     2               FUNCTION                              SAPLISU_M_DISCONNECTION                                                            LISU_M_DISCONNECTIONU01                                   221
                    ISU_M_DISCON_DOCUMENT_CREATE
     1               EVENT                              RE3TR_EGD01_DCD                                                            RE3TR_EGD01_DCD                                   199
                    START-OF-SELECTION
     Chosen variables
     Name
               Val.
     No.               5                    Ty.                         FUNCTION
     Name               ISU_DISCDOC_OBJECT_GET
     X_HANDLE
               0
          0
          0
     Y_OBJ
          0
          0
          2,22222E+93
          0
     WEDISCACT
                              0000 0000000000000000                                     0000
          0
          0
          2,22222E+93
          0
     WEDISCPOS
                              0000000000000000000000 00
          0
          0
          2,22222E+44
          0
     CO_CORIV
               4
          0
          0
          33
          4
     IOBJ
               Table IT_673[1x7240]
             \FUNCTION-POOL=ES34ALLG\DATA=IOBJ
             Table reference: 39
             TABH+ 0(20) = C000000416A30E60000000000000000000000000
             TABH+ 20(20) = 00000027000002A10000000100001C48FFFFFFFF
             TABH+ 40(16) = 0400008900000A10000124C001800000
             store        = 0xC000000416A30E60
             ext1         = 0x0000000000000000
             shmId        = 0     (0x00000000)
             id           = 39    (0x00000027)
             label        = 673   (0x000002A1)
             fill         = 1     (0x00000001)
             leng         = 7240 (0x00001C48)
             loop         = -1    (0xFFFFFFFF)
             xtyp         = TYPE#000039
             occu         = 1     (0x00000001)
             access       = 1     (ItAccessStandard)
             idxKind      = 0     (ItIndexNone)
             uniKind      = 2     (ItUniqueNon)
             keyKind      = 1     (default)
             cmpMode      = 8     (cmpManyEq)
             occu0        = 0
             groupCntl    = 0
             rfc          = 0
             unShareable = 0
             mightBeShared = 0
             sharedWithShmTab = 0
             isShmLockId = 0
             gcKind       = 0
             isUsed       = 1
             isCtfyAble   = 1
             >>>>> Shareable Table Header Data <<<<<
             tabi         = 0xC000000416A69840
             pgHook       = 0x0000000000000000
             idxPtr       = 0x0000000000000000
             shmTabhSet   = 0x0000000000000000
             id           = 162   (0x000000A2)
             refCount     = 0     (0x00000000)
             tstRefCount = 0     (0x00000000)
             lineAdmin    = 1     (0x00000001)
             lineAlloc    = 1     (0x00000001)
             shmVersId    = 0     (0x00000000)
             shmRefCount = 1     (0x00000001)
             >>>>> 1st level extension part <<<<<
             regHook      = Not allocated
             collHook     = Not allocated
             ext2         = Not allocated
             >>>>> 2nd level extension part <<<<<
             tabhBack     = Not allocated
             delta_head   = Not allocated
             pb_func      = Not allocated
             pb_handle    = Not allocated

hi,
thanks.i have another doubt.
In Initialization- Define -> sender system is Empty, but in receiver system it has the company name.where to set the sender machine.
regards,
vinodh

Installation lock error while uploading meter readings in sap isu

Hi,
Following is the process followed:-
Execute EL35 transaction to generate MRO Print in SAP ISU.
at back end a process is triggered where Meter readings are fetched from a data server and uploaded in the sap isu using BAPI BAPI_MTRREADDOC_UPLOAD as a background process after a propogation delay of a minute after executing EL35.
If the el35 requesting is closed the meter readings get uploaded.
However if the transaction is kept open then we get an error that installation is locked.
Please advice if there is a way to dequeue this lock while trigerring the EL35 transaction in first place..
Regards,
Sarvesh
9920722958

Hi,
Message - 'Format of MR 17737 not valid (MR document number 105677 ) signifies that number of pre-decimal places and number of post decimal places do not match with your register group configuration.
Since, you are suggesting that your logic works in most of the cases, I think when meter overflow happens and while you are converting it to actual read - this reading do not match with pre-decimal and post decimal places.
You need to double click on register group for a device, where you are facing this issue and then compare your calculated read in your code.
Hope this helps.
Regards,
Avinash

SAP ISU(EpH 4) integration with MDUS using SAP PI 7.0

Hello Everyone,
As I am newbie to all this, I have been doing R&D to achieve the Integration between our SAP ISU and MDUS. Here is what I have already done.
Establish the link between SAP ECC and SAP PI Server (Ports, RFCs, etc.)URL: Connection Settings between ECC and PI system - Process Integration - SCN Wiki
SFW5: Switched the Utilities Component On
SPRO: Define Advance meter capabilities and Activation Groups
Imported the AMI related components IS-UT 604 to the IR
Defined Landscape, Technical and Business Systems
Here are the challenges I am facing and where I need your help.
How do I configure a scenario (e.g. Remote Disconnect) in PI, I will be very happy for step by step instructions
How do I configure that If I Disconnect the Device in ISU, a service call is generated in ISU which will flow from ECC -> PI Server -> MDUS and how do we test it?
How do I check if the call has reached PI Server? I mean there must be some logging like ABC Application requested for XYZ Service.
Your help is much appreciated. It is much like connecting the pieces yet unknown to me. Feel free to share if there is any guide or handbook available for a sample AMI Integration Scenario.
Regards,
Adil Khalil

Hi Adil,
Firstly download the Enterprise Services for SAP PI from the service market place, released for the Ehp eg Ehp6 of your back end ISU system.
go to the below link
https://websmp205.sap-ag.de/swdc
Download all the (ES)content related to utilities XI CONTENT-IS-UT and load this in your PI system. Once you have these ESR in PI, you will be able to connect your SAP ISU system with the help of a proxy.
Regards,
Iqbal

BW extraction settings for Billing Data from SAP ISU SYSTEM

Hi dudes,
iam currently extracting data from sap isu to bw systesm,but even after generation of many billingmaster dats i dnt find nay record to be extracted in bw system since some settings are missing in isu suystem for extarction process of Biliiing data,
Kindy help me in this regarding the settings to be made for succesful extraction from isu to bw
kr
raj

Dear Mr Memminger,
unfortunatly I was not able to find any hint about the same issue. As we have closed the FI-key we are waiting for any entry in RSA7. With RSA3 we get results but there are no entries in Delta Queue.
What I was surprised about is the fact that in SM58 there are some tRFC-entries for function module MEREP_DELTABO and target MAM_MI. That looks like error in delta handling. Although my colleague told me that is the integration to Mobile Asset Management and hence has nothing to do with the Delta handling problem.
But could give me a hint where to find the configuration setting for Delta queueing ?
Best regards,
Peter von Schubert
Edited by: Peter von Schubert on Jun 29, 2009 10:17 PM

Share material for *Billing & invoicing & Device management*

Hi Experts,
Could you please share some material for Billing & invoicing & Device management(covering functional & technical both) for SAP-ISU ?
Any book specially covering SAP-ISU above mentioned modules,which publication and from where I can place the order for the same.
Thanks in advance!!!
Warm Regards,
Abhishek

http://www.sapebooks.com/info/is-utility/sap-is-utility-billing-end-user-document-set/
http://www.sapebooks.com/cms/Configuration-Documents/IS-Utility-Billing-and-Device-Management-Configuration-Document.html
Please go through this link
This will be helpful!
Regards,
Prajakta
Edited by: Prajakta Shringarpure on Jul 15, 2009 2:12 PM

Processes of device management of SAP ISU

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