Product Page says my repair and hardware coverages has expired, but it hasn't been ONE-year

Question

I sort of regret buying an iPad 3.
I just recently had my New iPad replaced, and the Genius switched my S/N and information to the new device, now I need to file another hardware claim but the Products Page tells me that the hardware coverage has expired. However, the product isn't one year old yet and the strange thing is that Telephone Support still says "active". Does this mean that my hardware support is over because I already had a device replaced?
Should I call Apple and see what the deal is, or would it be more wise to go to the Apple Store and have someone look at my problems there?
Thank you in advance!

Answer 1

Hm, strange issue you have here. Kind of odd if you tell me. Usually when you get a new iPad replaced, its either because of warranty and getting a new product under warranty doesn't necissarily "renew" your one year product protection under law (slightly fuzzy on that statement).
I'd advise walking into the Apple Store so you can catch someone who's physically there. For telephones, a customer would usually get annoyed if the problem isnt resolved over the phone. So to save yourself some heat and frustration, I'd rather if you went to the Apple store. There's a much clearer understanding of what needs to be done if your there in person.