Programs won't work ???

Ok ... I have been using a Mac for years, and I know that every time a new OS update is released there are bound to be some problems, but I have never had problems with programs I bought a few weeks before the the OS update (let alone software that came with the update) was released. So as an effort to bring these problems to Apple's attention (considering a couple of the programs I run are more of a problem for Rosetta) I am starting this forum. If you have software that's buggy or doesn't work please add to the list. If you have any solutions please chime in.
- iChat (video performance, audio performance, crashes intermittently)
- Manga Studio EX 3.0 (does not work at all ... probably a problem with Rosetta, bought this app 1 month ago)
- Adobe CS3 Standard (graphical glitches, and crashes when using Adobe's Interface in Photoshop, Illustrator, Bridge, and InDesign, bought this app 1 month ago)
- Nokia Media Transfer (I know still in Beta)
- Final Cut Express 3.5 (a little unstable ... crashed a couple of times)
- Appleworks (again something with Rosetta)
That's all I have for now ... only been experimenting for a couple of days.

OK, so what did Apple support do?

Similar Messages

My microsoft word and excel programs won't work and files won't open.

After an automatic HP update, my Microsoft Word and Excel programs won't work and my files won't open. What caused this and what can I do to fix the problem without losing my files? I have files that are part of my work and I HAVE to have them ASAP. Please help.
Thanks in advance.

Hi
Please find the steps to resolve your issue.
Open Installed Updates by clicking the Start button , clicking Control Panel, clicking Programs, and then, under Programs and Features, clicking View installed updates.
Click the update that you want to remove, and then click Uninstall. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Or Try this step
If this does not resolve your issue then you can try a System restore to the date where unit was working fine steps provided below for you.
Start in search box type System Restore then click on it then select the Date where unit was working fine.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

I've had trouble with my Macbook since the first month I bought it. I've replaced the hard drive 3 to 4 times. Now some programs won't work or shut off by itself. Is it possible to ask for a complete exchange of products?

I've had trouble with my Macbook since the first month I bought it. I've replaced the hard drive 3 to 4 times. Now some programs won't work or shut off by itself. Is it possible to ask for a complete exchange of products?

This may help you: http://store.apple.com/us/help/returns_refund
It would appear that you can ask for an exchange but it doesn't specify any time frame... Hopefully someone more knowledgeable can add to this.
By the way, if you've replaced the drive so many times, perhaps there's something else going on elsewhere.

Program won't work after installing windows 8

Every time I try to open my Photoshop CS6 I get a message telling me that something caused the program to stop working. Please I need help.

What is your system configuration???

This program won't work for some reason

I'm having trouble with getting this program to do what I want. It reads in a file and identifies certain parts that follow the rules I've given. The first version below is one that works. It simply prints out the string if it meets the conditions in the if statements. The second one will compile but shows no data. I know it stores the values in the arrays sortstem and sortdg becuase I put the println statement directly after the code for storing them and it worked. However, when I put it where it is now, it will not work. Any suggestions? Also, I get an error after the program runs for both versions: It says exception in thread "main" Java.lang.NullPointerException at tokens.main(tokens.java.69) (this was for the first program).
import java.io.*;
import java.util.*;
class tokens {
     public static void main(String args[]) throws IOException {
          int i;                                                       //int to read in the data from the text file
          int count = -1;
          int countt = -1;
          int countc = 0;                                                  //int to put data into a char array
          FileInputStream fin;                                             //input stream
          char array[] = new char[10000];                                        //array to hold chars from the text file
          String s;                                                  //chars are transfered to this String
          int index;                                                  //index of the names I'm searching for in the string
          String tokens[] = new String[10000];
          try {
               fin = new FileInputStream(args[0]);
          } catch (FileNotFoundException e) {
               System.out.println("File not Found");
               return;
          } catch (ArrayIndexOutOfBoundsException e) {
               System.out.println("Usage: ShowFile File");
               return;
          do {
               i = fin.read();
               if (i != -1) {
                    if (count==array.length-1) {                              //this expands the array if more space is needed
                         char temp[] = new char[array.length+5000];
                         for (int j = 0; j < array.length; j++) temp[j] = array[j];
                         array = temp;
                         array[++count] = (char) i;
                    else
                         array[++count] = (char) i;
          } while(i != -1);
          fin.close();
          s = new String(array);
          StringTokenizer st = new StringTokenizer(s);
          while (st.hasMoreTokens()) {
               if (countt==tokens.length-1) {                              //this expands the array if more space is needed
                         String temp1[] = new String[tokens.length+5000];
                         for (int j = 0; j < tokens.length; j++) temp1[j] = tokens[j];
                         tokens = temp1;
                         tokens[++countt] = st.nextToken();
                    else
                         tokens[++countt] = st.nextToken();
          if (tokens[4].startsWith("stem")) {
               if (tokens[4].equals(tokens[201])) {      //Skip this one
               else
                    if ((tokens[9].equals("32")) && (tokens[15].equals("31"))
                    && (tokens[21].equals("30")) && (tokens[27].equals("29"))
                    && (tokens[33].equals("28")) && (tokens[39].equals("27"))) {
                         System.out.println(tokens[4]);
          for (int k = 201; k < tokens.length-198; k++) {
               if (tokens[k].startsWith("stem")) {
                    if ((tokens[k].equals(tokens[k+197])) || (tokens[k].equals(tokens[k-197]))) {
                         //Skip this one
                    else
                         if ((tokens[k+5].equals("32")) && (tokens[k+11].equals("31"))
                         && (tokens[k+17].equals("30")) && (tokens[k+23].equals("29"))
                         && (tokens[k+29].equals("28")) && (tokens[k+35].equals("27"))) {
                              System.out.println(tokens[k]);
}This one below compiles but doesn't print to the screen.
import java.io.*;
import java.util.*;
class tokenstest {
     public static void main(String args[]) throws IOException {
          int i;                                                       //int to read in the data from the text file
          int count = -1;
          int countt = -1;
          int countc = 0;                                                  //int to put data into a char array
          FileInputStream fin;                                             //input stream
          char array[] = new char[1000000];                                        //array to hold chars from the text file
          String s;                                                  //chars are transfered to this String
          int index;                                                  //index of the names I'm searching for in the string
          String tokens[] = new String[200000];
          String sortdg[] = new String[500];
          String sortstem[] = new String[500];
          try {
               fin = new FileInputStream(args[0]);
          } catch (FileNotFoundException e) {
               System.out.println("File not Found");
               return;
          } catch (ArrayIndexOutOfBoundsException e) {
               System.out.println("Usage: ShowFile File");
               return;
          do {
               i = fin.read();
               if (i != -1) {
                    if (count==array.length-1) {                              //this expands the array if more space is needed
                         char temp[] = new char[array.length+5000];
                         for (int j = 0; j < array.length; j++) temp[j] = array[j];
                         array = temp;
                         array[++count] = (char) i;
                    else
                         array[++count] = (char) i;
          } while(i != -1);
          fin.close();
          s = new String(array);
          StringTokenizer st = new StringTokenizer(s);
          while (st.hasMoreTokens()) {
               if (countt==tokens.length-1) {                              //this expands the array if more space is needed
                         String temp1[] = new String[tokens.length+5000];
                         for (int j = 0; j < tokens.length; j++) temp1[j] = tokens[j];
                         tokens = temp1;
                         tokens[++countt] = st.nextToken();
                    else
                         tokens[++countt] = st.nextToken();
          if (tokens[4].startsWith("stem")) {
               if (tokens[4].equals(tokens[201])) {      //Skip this one
               else
                    if ((tokens[9].equals("32")) && (tokens[15].equals("31"))
                    && (tokens[21].equals("30")) && (tokens[27].equals("29"))
                    && (tokens[33].equals("28")) && (tokens[39].equals("27"))) {
                         sortstem[countc] = tokens[4];
                         sortdg[countc] = tokens[3];
                         countc++;
          for (int k = 201; k < tokens.length-198; k++) {
               if (tokens[k].startsWith("stem")) {
                    if ((tokens[k].equals(tokens[k+197])) || (tokens[k].equals(tokens[k-197]))) {
                         //Do nothing
                    else
                         if ((tokens[k+5].equals("32")) && (tokens[k+11].equals("31"))
                         && (tokens[k+17].equals("30")) && (tokens[k+23].equals("29"))
                         && (tokens[k+29].equals("28")) && (tokens[k+35].equals("27"))) {
                              sortstem[countc] = tokens[k];
                              sortdg[countc] = tokens[k-1];
                              countc++;
          for (int z = 0; z < countc; z++) {
               System.out.println(sortstem[z]);
          for (int z = 0; z < countc; z++) {
               for (int y = z+1; y < countc; y++) {
                    if (sortdg[z].compareTo(sortdg[z]) > 0) {
                         String tdg = sortdg[z];
                         String tstem = sortstem[z];
                         sortdg[z] = sortdg[y];
                         sortstem[z] = sortstem[y];
                         sortdg[y] = tdg;
                         sortstem[y] = tstem;
          for (int j = 0; j < 20; j++) {
               System.out.println(sortstem[j] + ": dG = " + sortdg[j]);
          System.out.println("Test");
}

I'm still having trouble with the println in this program. For some reason, in this section of the code, if I put System.out.println(sortstem[0]); inside the for loop, it works fine. But if I try to do it ouside of this loop, it will not work. The only thing I can think of is that the variable is only available inside the loop but I just can't figure it out. Can anyone enlighten me?
for (int k = 201; k < tokens.length-198; k++) {
               if (tokens[k].startsWith("stem")) {
                    if ((tokens[k].equals(tokens[k+197])) || (tokens[k].equals(tokens[k-197]))) {
                         //Do nothing
                    else
                         if ((tokens[k+5].equals("32")) && (tokens[k+11].equals("31"))
                         && (tokens[k+17].equals("30")) && (tokens[k+23].equals("29"))
                         && (tokens[k+29].equals("28")) && (tokens[k+35].equals("27"))) {
                              sortstem[countc] = tokens[k];
                              sortdg[countc] = tokens[k-1];
                              countc++;
[code/]

Drag & drop to other programs won't work

Today i installed firefox 24. I tried to drag & drop a picture from google pictures to the program tag & rename. That didn't work.
Drag & drop to my desktop works ok.
Drag & drop from internet explorer to tag & rename works fine.
Till today i had a nightly firefox and there drag & drop works fine. But after the last update from the nightly firefox was a lot slower.
So i got back to firefox 24.
I have a 64 bit pc with windows 8.
I hope someone can help me
Ronald

I tried what you said and it is true that the image directly dragging out a white box, but I'll give you a solution to see if it works. Instead of dragging the image directly, first select "View Image", and once you open the image in the browser, drag image to the document. In this way I have not had any problems with the images and the websites I've tried.
You can download the latest version of Firefox from my site ''(link removed by moderator)''
Greetings!!

Program won't work, can't wait forever for support

I don't know where else to vent, so here goes. Here's a message I just emailed to Adobe feedback:
I am calling for the 2nd time in 2 days to try to get through to tech support. As I type this, I have been on hold for 40 minutes. There is apparently no email address for support and your chat service seems to be busy all the time. I have better things to do. If by the time I finish typing this and no one picks up, I want my money back or a phone call from you to fix my problem.
I bought Photoshop Elements last month - account # xxxxxxx, license # xxxxxxxx, Mac OS 10.6.2, Firefox 3.5.8
When I try to bring up the program, I get the message "LICENSING FOR THIS PRODUCT HAS STOPPED WORKING" and I cannot use it. This is not the first such problem I had. To say the least, your support leaves a lot to be desired and I will never buy an Adobe product again. If I do not hear from you shortly, I will dispute the charge with my bank. It's now 50 minutes!!! Goodbye.

Just so's you know, you're just talking to other users here, mostly, and all we can do is sympathize--we can't do anything about tech support's many shortcomings. Did you ever have a trial version of PSE 8 or any CS4 version installed? If so, uninstall PSE and any other adobe programs, then download and run this before reinstalling:
http://www.adobe.com/support/contact/cs4clean.html
BTW, the official place for complaints about adobe customer service is here:
http://forums.adobe.com/community/general/adobedotcom_feedback
if you care, at this point.

Installed Security update 2008-008 ; programs won't work

Hello,
I installed the latest security update, 2008-008, last night on my Macbook Pro version 10.4.11. Now, the majority of programs on my machine quit unexpectedly right when I try and start them up.
iTunes, iCal, VLC media player, Photoshop, Installer, internet connect, activity monitor, directory access... the list goes on.
How do I fix this?
Thanks!

Two things seem to be ultimate solutions for Security Update 2008-008 problems from what I have read.
One is Archive and Install which will replace the corrupted system but then requires you reapply all your updates. Select the keep settings and preferences when doing A&I. Make sure you select that option when doing A&I if you want settings and preferences kept. Some third party applications may need reinstalling if they have special components.
[Mac OS X: About the Archive and Install feature|http://support.apple.com/kb/HT1710?viewlocale=en_US]
[X-Lab Archive and install|http://www.thexlab.com/faqs/archiveinstall.html]
[Kappy's A&I instructions|http://discussions.apple.com/thread.jspa?threadID=1823034&tstart=0 ]
[How to get files from a previous home directory after Archive and Install|http://docs.info.apple.com/article.html?artnum=107297]
The other is to try to re-install the security update on the main drive while booted from a secondary drive or in Single User Mode. This could be from another Mac computer while your first one is in Target Disk Mode, perhaps a bootable backup drive, or possibly from your installer disc. Here's references for those methods:
http://discussions.apple.com/message.jspa?messageID=8728797#8728797
http://discussions.apple.com/message.jspa?messageID=8733921#8733921
http://discussions.apple.com/thread.jspa?messageID=8634535#8634535
Updating
There's been recent discussions as to what steps are truly necessary in doing a minimal problem update.
I think #1 to which all agree is to make sure you have a backup of your computer in case you do need to back out of it again.
Some like to boot from their installer discs or an external backup and verify (and if necessary repair) their internal drives as well as drive permissions. This is done with Disk Utility. You can verify a drive while booted from the same drive but sometimes this produces spurious errors. Repairing a drive (if necessary) has to be done while booted from another disk. Permissions repair can, and is probably best done, when booted from your internal drive.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
Using Disk Utility in Mac OS X 10.4.3 or later
Disk Utility's Repair Disk Permissions
You can also go to the step of booting into safe mode to do the install.
Mac OS X: Starting up in Safe Mode
What is Safe Boot, Safe Mode? (Mac OS X)
Safe Boot takes longer than normal startup
I like to download the update onto my computer and install it from there rather than let Software Update do it. I know a few people who had problems with doing the update via software updater found a manual install to work.
Repair permissions again afterward.
It also helps to only install one update at a time and to run the computer for a while to make sure it is behaving well.
Almost all of the above steps (except backup) have been questioned as to necessity because probably many people have done successful updates without doing them. I say they can't hurt, they can very likely do good (especially if your computer isn't regularly maintained), so why not do them to be safe.
Finally, you could try re-applying the combo updater for 10.4.11, then re-apply the security update carefully. Since it seems to be applications (but not just Apple ones) that are having problems it may be some component used in all of these is broken.
The 10.4.11 combo update links for [PowerPC-based Macs|http://www.apple.com/support/downloads/macosx10411comboupdateppc.html] and [Intel Macs|http://www.apple.com/support/downloads/macosx10411comboupdateintel.html].
Message was edited by: Limnos

Program won't work after changing pacakge name

I'm building an Address Book that uses GUI (swt) and I need to change a package name. When I change the package name eclipse tells me
"Type ... contains a main method - some applications (such as scripts) may not work after refactoring"
After the name is changed some functions that worked in the previous folder stop working (saving and loading of an address book to and from a file). When I change back the package name everything works.
How can I change the package name and keep my program working?

A problem I've hit in the past is that an old .class file is still there, located in the class tree according to the old package name. This can be picked up by other classes you're compiling in preference to your newly positioned source.
Flush out your classes and rebuild the whole thing. That should throw up errors if there are any imports you need to change.

My roboform program won't work on latest version of FireFox. I want to use previous version and then not update for now.

I purchased a lifetime version of roboform. With the latest version of Firefox this program will no longer work.
So I want to reinstall the previous version of Firefox and then not have it be automatically updated.

http://www.mozilla.com/en-US/firefox/all-older.html

Update to 4.3.3 and my downloaded programs won´t work

After updating to iOS 4.3.3 in my iphone, the programs I bought don´t work anymore. Any ideas?
Thank you.

I have got it working i dont know if it was a luck or what i did worked but heres what i did
restored my iphone to stock 4.3.3
restored iphone from backup and everything seemed to work fine
hope it helps
two of my friends did that and it worked.
<Edited by Host>

How to uninstall Firefox if Add/Remove programs won't work?

My Firefox is completely unresponsive. I can't get a browser or anything. I just grabbed the application folder and threw it in the trash, because the add/remove program function did nothing. I also cannot download the newest version of Firefox. It tries, but then says, "Your download was interrupted".
How can I make sure I've removed ALL of the old Firefox and what can I do to download the new one?

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

Flash Program Won't Work

Just uploaded a flash program via Dreamweaver CS3....it is there, but clicking the item, I quickly see the "buffer"/player come up, but the program doesn't start. ?????
www.september8th.com/SULZER-175th.html
Walter

Is this a Flash Player problem, or a Dreamwaver problem? If so, you better post in the Dreamwaver forum.

Hotmail acct hacked and now Mail program won't work

It looks like my hotmail account was hacked and sent numerous spam emails to my address book. I changed my password and they seemed to have stopped, but now I cannot send/receive emails using this acct through mac mail program. I have accessed my hotmail acct thru mail for years now.
The only thing that comes up is the msg: "POP server "pop3.live.com" rejected the password for user ...
but doesnt take the password.
Now I cant send/rec from my iPhone either -- tells me the user name or password is incorrect.
The questions: would the spam issue block my hotmail acct and freeze the mail program. If so, can it be restore and how? ANY HELP IS GREATLY APPRECIATED! THANKS

Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
And maybe instead if entering pop.live3.com, try using 208.87.32.68

I upgraded to Lion and now my mail program won't work

I upgraded to Lion today, and my imail program will not respond.

Hi sanhum,
If you are having issues with your email after upgrading to Mavericks, you may find the following article helpful:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Regards,
- Brenden

Programs won't work ???

Similar Messages

Maybe you are looking for