Prompt to Update Account with Mobile Phone Number WON'T STOP APPEARING

When signing in to Verizon a box keeps coming up to enter mobile phone number. I have been checking off "No Number" and it says account settings updated but the box keeps appearing. I have deleted cookies and history as instructed by cust. svc but that did not fix the problem. Using Firefox.

Thanks for contacting us MsSusan. I just attempted this, to test it out, and was able to confirm it works. If you have either the Internet Explorer or Chrome browser on your device, could I have you try it again with either of those browsers (After clearing cookies) and let us know your results?
Thanks,
FCN

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    Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.
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    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
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