Proper support needed

ok, so i have a zen touch and zen xtra that are both in need of repair. the problem with the touch is that it has a small crack in the top of the case that prevents the left ear of and headphones or speakers from playing whereas with the xtra the earjack is totally useless.
i've sent an e-mail to creative to asking them to issue me an rma so that i can ship off both of the players to get fixed, but all i get are idiots telling me nonsense about complimentary service and alot of bull. i know that bith of my players are out of warranty and i don't care about that; i don't even care about creative's tutor crap either. i just need the players fixed so that i can continue to listen to my tunes.
seriously, what the heck is so hard about that? maybe i should just throw my players in the garbage and go over to the i-pod side, huh? creative is really starting to suck. i mean, i can't even find a telephone number to reach them ator anything that doesn't involve the word "tutor" in it. trust me people, i don't need no tutor; i can read and understand everything in both manuals.
but you know what the funny thing is, i had already asked for an rma for the xtra awhile back and received one even though the player's warranty had expired. the only reason i didn't use it was because i waited and got a touch later. if i knew this was going to happen, i would've never even considered buying anything from creative.
so now i'm left with two mp3 players that don't work. way to go creative; you guys really are the ****!
deano...

Substitute "Tutor" with "opportunity to speak with Support." If you are out of warranty and no longer eligible for free phone or email support that will have to be your method of communication with Support to get an RMA.
Dale

Similar Messages

Proper support for Fuji EXR Raw Files

There is still no proper support for Fuji EXR Raw files. On any Fuji X-series camera, the in-camera raw processing, including specifying options always outputs a far superior image that Adobe Camera Raw 6. I've been using an X100 for some time now, and have really gathered some great images with it. But Adobe Camera Raw fails miserably to understand how to process these files.
This is more of a complaint and feature request than a question, because I already know the answer. Adobe has not worked close enough, or at all, with Fuji to develop a Raw processor for the EXR pixel layout.
The EXR pixel arrangement offers new possibilities, especially the ability to take an HDR image of a moving subject, and without a tripod. The elimination of the low-pass filter allows for more sharpness, and finally the noise pattern is much more "film-like".
I've been using Adobe Photoshop for processing images for years, but have no compelling reason to upgrade without a proper conversion for Fuji RAW files.
Adobe: Please work with Fuji to bring world-class support for EXR Raw images.
Thank you,
William

Good day!
Adobe has not worked close enough, or at all, with Fuji to develop a Raw processor for the EXR pixel layout.
There seems to be a reason why Adobe has to reverse engineer RAW formats – the camera manufacturers don’t want their customers to use Adobe (and other) software to process their RAW files. (If their proprietary software gets better results then that’s understandable, but for how long are they going to support their own software?)
Now maybe Fuji is more cooperative than others, but do you know that for certain?
I've been using Adobe Photoshop for processing images for years, but have no compelling reason to upgrade without a proper conversion for Fuji RAW files.
If the new/improved features of Photoshop CS6 have no significance for the way you process, manage, edit and touch-up photographs feel free to stick with whatever version of Photoshop you use currently, but be aware that hardware/OS changes on your side may some day make that version inoperable on your set-up.
Also the upgrade path has been cut down to one version, if I understand correctly.
Anyway, this is a beginners Forum, feature requests might be better posted over at
http://feedback.photoshop.com/photoshop_family
Regards,
Pfaffenbichler

Windows 7 Libraries Support Needed

Windows 7 has a great feature called Libraries that allows you to link multiple directories into a single logical folder. This helps you to organize assets for a project that may be scattered across multiple drives or the network into a single place. However, this feature isn't properly supported by Bridge.
The problem is that, although libraries do show up in Bridge, they show up with no context. So, you can't tell which drive a folder is on or what folder a given folder may be a sub-folder of. Without this context it can be very difficult to make proper use of the library feature. For example, if you have several folders all having the same name, the only thing that differentiates them is their parent folders/drives. But the parent folder/drive names aren't shown. Without this contextual info, the only way to know what's in a given folder is to drill down into it and look.
Even worse is the fact that all the contents of all the folders get lumped into a single virtual folder in Bridge. So, for example, consider a folder called Menu with and another folder called Images in different places on my hard drive and I add them both to a library. When I view my library in Bridge all the files in both folders are listed together in the library as though those files were all within a single folder. What Bridge needs to do instead is show the folders Menu and Images and show the contents within those folders.
These problems make libraries essentially useless in Bridge. Bridge needs to provide this context in the same way that Windows Explorer does.
David Salahi

Hi,
You can order a recovery kit here. Your PC shipped with Vista 64 bit.
Do you have a Win 7 install DVD?
The recovery kit will not give you access to files on your current HDD.
You may be able to retrieve important files by using Puppy Linux.
Have you entered Setup to verify your HDD is recognized in the BIOS? Your HDD may have failed.
Jaco
****I am not an HP employee****
Please give a" Kudos, Thumbs Up" if advice received is relevant or" Accept as Solution" to assist other forum users having a similar problem.
HP Products:
810-150se Desktop
17t-j000 Notebook
H8 1380t CTO Desktop
560z Desktop
Errare humanum est.

Can't remove apple mobile device support. need to for update?

Every time I plug in my iPhone (3GS or my wife's 4) or my iPad2 I get a message telling me to update Apple mobile devise support and to do so I need to uninstall it and iTunes and reinstall.
Windows won't uninstall AMDS. (windows vista)
It will uninstall everytihng else but AMDS give me a rolling back actions and failed to uninstall due to "fatal errors durring installation".
Is there a way I can get around this to update it? Or do I have to fix these errors and get it uninstalled?
only started happening since most recent update of iTunes and iOS 6 on both phones and iPad. iPod classic still plugs in and syncs fine.

Well, after some virus scanning, spybot destroying, and trying to make a new windows user to remove it: still no progress.
next on the list is cleaning registry and disk defrag (even though I don't think it will help).
Very much open to any suggestions so I don't have to actually take my system somewhere and have to pay someone to fix such a silly thing.
Don't know why it doesn't just update itself when iTunes does....

How do i download itunes for windows 7, says application support needed, error 2 how do i fix this pls?

how do i download itunes for windows 7, when i keep getting error report saying i need application support? i tried downloading an "application support" download, still did not work, also says, Error 2

There are a couple of methods for using more than one iPod on a single computer. Method one which has already been described is to have two Mac or Windows user accounts which by definition would give you two completely separate libraries. Method two is to set your preferences so that either one or both iPods get updated with only certain playlists within one library. Have a look at this article and see what you think and go for whichever you feel suits your needs best: How To Use Multiple iPods with One Computer
Another option when using a single library is to set one or both of the iPods to manual update: Managing content manually on iPod
Choosing the update option "automatically update selected playlists only" allows you to create a playlist specifically for each iPod and drag the tracks you want into it. If you tire of the list and want to change it, you just add or remove the songs you don't want. The ones you take out out remain in the library to be used by the other iPod. Make your playlist a Smart playlist and limit the size to just below the advertised capacity of your iPod ( for example, around 3700MB for a 4GB or 1800MB for a 2GB Mini or Nano). You can read more about playlists at these links:
iTunes: Creating playlists of your favorite songs
How to create a Smart Playlist with iTunes

Support needed for my Satellite U840W-107

Hi guys!
Since it is impossible to contact Toshiba Bulgaria in any possible way I am forced to use this forum. Can someone tell me how to solve an issue with the Intel Management Engine Interface 9.5.24.1790? Upon starting the computer I am prompted by the TEMPRO to download a new driver, I unzip the package, I execute the file but I get a "Can not find support device" message all the time.
Any ideas how to contact Toshiba or how to solve this issue would be appreciated!

According notebook specification your machine was delivered with preinstalled Win7. With other words your machine is preinstalled with recovery image. This recovery image is software package that contains all necessary drivers, tools and utilities. All hardware components are properly installed and configured so, generally speaking, there is no need for some updates.
Tempro is tool that informs you about updates but you must NOT install them, especially if system runs well and stabile.
I have 5 years old machine and still use original drivers and BIOS version as well.
I don't have this notebook model and cannot check this but believe me here is no reason for panic.
This is definitely not some important issue. Just ignore this message and continue to use your machine.
Important thing for you is to create recovery media (USB or DVD). More about that you can read in users manuals document.

Custom Metadata Schema Support Needed

So, it's 2011, and we still don't have metadata support like Bridge. VRA Core 3 and 4 are being supported by major applications across the web. Large institutions and individuals alike are needing to quickly batch edit large amounts of raw scans and export/embed with compatible image metadata. They have already embraced Bridge as a defacto with its custom file info panels but Lightroom still doesn't support that even though it advertises its strong metadata credentials. The fact of the matter is the world just doesn't use only IPTC anymore.
So I'm wondering if Adobe's already standard XMP "Custom File Info Panels" functionality will be implemented in Lightroom v4. If this is confirmed, large institutions can plan on buying Lightroom as a better (future proof) pre-upload (and personal collection) organizer for large sets of images vs Bridge as Bridge relies directly on a file system and the file system can become a very disorganized place. Also, Lightroom is less costly and more functional for Art Historians.
This has been a constant feature request since v1 in 2007. It has been 4 years. Is there a plan to add this in v4 or some functionality like it?
All the best,
Walker Blackwell
University of Vermont
Art History

You may want to address this over at the Feedback/Feature Request Site which is being used more and more for discussion related to this kind of request.

What is the PHONE NUMBER for support - need serial number

I am SO frustrated with Adobe...
I am installing Lightroom on a new computer and need my serial number. (I know I should have written this down.) I have spent nearly an hour trying to figure this out, I cannot, and so I need to call customer support. But there appears to be no way to do this--just endless circles of "try this first."
Does anybody know a number I can call to get help?
Much appreciated.

Here is a link for chat:
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Adobe Support Needed - To No Avail

Where is Adobe Support when you need them? It is time to rethink Adobe Products and return to Final Cut.
After this glitch and no response from support we will be transferring all of our CC files so that they can open in Final Cut.
This is ridiculous. We updated our subscription last night -- as per instructions from Adobe chat -- and still receive this message.

Hi mikeCA
In this window, click on "Have a different Adobe ID" and sign in.
If your subscription status is active, that will do.

24 drop frame support needed

Hi All,
Just got a short film to score (an independent film shot in 24p) and the frame rate is at the new 24 drop frame rate. Logic doesn't support this frame rate. In the spirit of keeping up with the times, and, considering that Logic is used by many film composers, this frame rate needs to be supported.
I would like ask that anyone interested in lobbying for this feature for their own purposes (or if you're sympathetic to the need for 24 drop frame rate suppport) to please do two things:
a) submit a feature request on Logic Pro Feedback
http://www.apple.com/feedback/logicpro.html
and...
b) visit to Logic Pro Help and vote for this feature on their Feature Request Database:
http://www.logicprohelp.com/viewforum.php?f=12
Many Thanks,
-=iSchwartz=-

Hi All,
Just got a short film to score (an independent film shot in 24p) and the frame rate is at the new 24 drop frame rate. Logic doesn't support this frame rate. In the spirit of keeping up with the times, and, considering that Logic is used by many film composers, this frame rate needs to be supported.
I would like ask that anyone interested in lobbying for this feature for their own purposes (or if you're sympathetic to the need for 24 drop frame rate suppport) to please do two things:
a) submit a feature request on Logic Pro Feedback
http://www.apple.com/feedback/logicpro.html
and...
b) visit to Logic Pro Help and vote for this feature on their Feature Request Database:
http://www.logicprohelp.com/viewforum.php?f=12
Many Thanks,
-=iSchwartz=-

Lack of Office 365 (local instal) COM Automation support - need a definitive list of the versions and their support for automation.

I develop an application that does some PowerPoint automation using embedded interop types (C# App - with VB assembly that does the office automation part)
I've started to get reports that the PowerPoint automation is failing on Office 365.
Here is a sample of a typical customer complaint:
not exporting to powerpoint...
We recently migrated from Office2007 to O365. That would be definitely the reason.
But how can we solve this?
I found the following reply to a forum question:
https://social.msdn.microsoft.com/Forums/office/en-US/3c95eea4-641f-4bf0-a166-ecf33177854b/does-desktop-versions-of-applications-in-office-365-packages-support-comautomation?forum=exceldev
But it only states that one version doesn't - and then one version does - doesn't reference a list of all support versions.
Also - later - in that thread - it is shown that the accepted answer is actually incorrect.
A sample of the type of code used to interact is shown here....
    Public Function PositionSlideTitle(ByVal slide As PowerPoint.Slide, ByVal height As Single, ByVal marginX As Single, ByVal marginY As Single) As PowerPoint.Shape
       Dim shapes As PowerPoint.Shapes
       Dim shape As PowerPoint.Shape
       ' get the shapes on the slide
       shapes = slide.Shapes
       ' get the shape that holds the title
       ' if the shapes collection has a title, then this title shape is always in index 1
       If shapes.HasTitle = Office.MsoTriState.msoTrue Then
           ' the title shape can also be accessed by the special property Title
           shape = shapes.Title
       Else
           ' If there was no title - then add one
           shape = shapes.AddTitle()
       End If
       ' position the shape at 0,0 (seems not to want to go there)
       shape.Left = marginX
       shape.Top = marginY
       ' stretch image to fit slide
       shape.Width = slide.Master.Width - (marginX * 2)
       shape.Height = height
       Return shape
   End Function
The project references Microsoft.Office.Interop.PowerPoint, version 11.0.0.0 with it's "Embed Interop Types" set to true.
This has worked for 10+ years, with all versions of office from Office 2003. We still need the application to support Office 2003 - and it still does perfectly, so referencing newer PIA's isn't an option.
Please help.

Great to know that all versions of Office Support Com Automation.
Because the end-users that have made the complaint - are using Office 365 - it wouldn't be the Click2Run edition as you've mentioned - but it's good to know that information, as I wasn't aware there was a possible issue with that - thanks.
I'll just assume then that the end user that sent the following issue is running them with different permission level:
not exporting to powerpoint...
We recently migrated from Office2007 to O365. That would be definitely the reason.
But how can we solve this?
Although - one more thought - I read somewhere that O365 users can install office via the O365 portal - I wonder whether this is the same as Click2Run install - and hence causing the same out-of-process application error you have referred to?
Kind Regards
UPDATE:
Further reading/searching on click-to-run and O365 found the following:
I can't paste links in this forum, but:
technet microsoft com "en-us/library/jj219427.aspx"
Eugene - you may be onto something with the click-to-run issue - that may be the cause of the error in O365 installations - At least now I have a scenario to test against (user info is always difficult to determine exactly how to replicate issues) - Cheers.

Why is there only proper support for professional users

1. I have 4 HP printers, 1 wireless and 1 wired at home and 2 wired at my office.
Wheneven I want to switch between my office printers and my home printers I have to reinstall the entire HPL Solution Center to get my wireless printer to work because HP Solution Center only knows USB and wired. {content removed} is this an idea to sell more printers.
I've placed this question on the board several times without any response and now I'm sick of it. (content removed) as a developer myself I know this can't take more than 3 days to rewrite since all components are proprely named. At least I hope your developers are at least that smart.
I'm tired of reinstalling you software every time I switch printers. {content removed}
2. why is commercial support only done by communities and you need to pay to get some real support? is it because you only care about your paycheck {content removed}

Welcome to the HP Consumer Support Community.
This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. It is not a venue to contact HP directly. If you have additional or direct feedback for HP about their products or services, please use the link below for alternate contacts.
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
Thank you.
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

Nokia 1520 shortcomings and lack of proper support

I have been given a Nokia 1520 as a gift (after i had suggested i liked it). I have owned it for 3 weeks roughly and it's been a total saddening experience. Amongst the countless issues i am meeting are:
- The infamous oversensitive display issue. Can't type any sms or email straigth without having multiple characters repeated over and over. This also means that while i try to scroll the screen i happen to open unwanted apps or unwanted links in the browser or in newsreaders. Also, trying to select a tile to resize/unpin it, it most often results in opening it countless times before i actually manage to unpin.
- Lack of a keyboard allowing me to input Traditional Chinese with Pinyin (It was requested in 2011, ie 3 years ago).
- Timed stroke writing for chinese characters means that if you are too slow (as most westerners writing chinese are) you can't even write characters (maximum timing is 0,8 secs).
- Lack of any form of quick input like swiping or so. Multiple issues also at downloading languages for the keyboard. A nightmare.
- The OS won't allow users to select single words or place the cursor in a specific position inside a word. This can be done in some places but not everywhere.
- Bing Translator honestly sucks and there is a huge shortage of dictionaries and language related resources in the market (nothing comparable to Pleco or Hanping
- Lack of a decent notification bar and a LED telling people they got mail or messages or calls when the phone is muted. This caused me to lose two important jobs.
- Very poor/shaky reception for the phone and Internet. Where my Galaxy Note 2 works full broadband, the Nokia connection goes up and down or is none at all.
- I took the device to Nokia Support Centre in Taipei and the person in charge was a kid who not only didn't know anything about the, now well known, issues of the device but he also got very arrogant, talking carelessly and with a very bad attitude and claiming "people shouldn't buy phones without being able to use them" and "if you tried it before why you complain now?". Tested the phone for 2 seconds and he decided it had no issues, so apparently no chances to have the phone sent for a repair/substitution.
Is this the path Nokia and Microsoft are taking with Windows Phone?
I am so disappointed that i am considering reselling the thing and going back from where i came from, IE Android.
It's a shame Nokia hasn't learned how to treat users yet. I am particularly disappointed at the defective device and at the attitude of the part time, lazy, sleepy teenagers they use in Taipei to cover the service making customers run (or worse since some of those guys really push your patience far above the limits, maybe they don't like foreigners or they are scared at speaking English, whatever it is, it's very uneasy and unpleasant). I have never seen such a bad service for a such a malfunctioning device in my life. I have owned maybe 20 or more devices to date (including old Windows Phones) and never had so many negative experiences piled up all together at the same time
I just wish i had been given a device with some other OS rather than a device with a Beta version of an OS supported by part time staff.

This would appear to be a genuine issue with the 1520. Do not have one so could not comment
- Yes indeed i can grant you it's genuine. Haven't sent an email in the last 2 weeks. Just too frustrating.
I know there is several Chinese language settings but as I am not Chinese could not comment beyond this is not something Nokia could do anything about as it is a core OS issue and not a hardware/firmware one.
- Well, it's easy to see if you have doubts. Enter: Settings-Keyboard and go search for any form of input that says "Traditional Chinese with Pinyin (PinYIn is the romanization of chinese characters. You type say "Wo" and the chinese character for "I" pops up amongst other choices. This has been existing from day 1 in any decent keyboard. It has been requested at MS suggestion board 3 years ago. Is still to be implemented. I find it hard to think how they can sell these phones here (especially considering the relations between China and Taiwan and the fact they use simplified/traditional respectively). It's not only a mad marketing move, it's also politically sensitive. No one normal does that here, believe me.
There's several swiping keyboard shortcuts such as typing special characters or numerals (tap hold the 123 key and swipe to the desired character)
- Sure, then do one thing. Download any swiping keyboard on an Android device and then compare the speed at which you type and amend words. The WP keyboard is primitive. The fact you can't resize it combined with the screen oversensitiveness make it useless. Other Nokias are much much better, but you can't beat a real swipe keyboard, especially if you type as a profession. How can someone use such a keyboard on a device in 2014 is beyond me and and anyone else who has used an Android but even a Blackberry in old times. It's simply inefficient compared to anything else out there. Then we can argue on what we like or not but surely not on its lack of productivity compared to else (whatever else)
As long as the app does not use it's own code anywhere you want to enter text tap and hold to have the cursor appear and swipe to the location wanted.
- Then do a test. Take an email sent by someone else. Then go to the portion of text he sent you in the REPLY mail you are writing and try to select one of the SENDER's words. You'll see it's impossible. Then move down and try to select a single word of your reply. You'll see it can be done. Different menus pop up based on where you are or which app you are.
Same is TEXT PREDICTION. It works in some places, doesn't in others, even when you'd need it
Never used it, as far as I heard especially since tha latest (recent) update this got a lot better)
You don't. Try to be a foreigner permanently based abroad and the usefulness of these tools (Dictionaries, translators, etc.) will appear immediately, especially when you have to handle or even study characters based on ideograms. Now, Android (Which i insist in saying i don't like due to their philosophy), offers not only a good mobile translating app (including a function where you take a picture then just scroll your finger on the words you want to be translated and translation pops up in a moment) but if you don't like it you can also find a wide choice of tools (Pleco and Hanping being among them and their developers having no intention to expand on WP for now and some not even in the future). In this perspective, what for you is useless or secondary, for people like me (and other expats who do business and work abroad) is a killer application. Google got it. Microsoft and Nokia, it seems, don't.
Never understood the obsession with a notification bar when your apps and services all give up constant updates and notifications on their tiles. I would not want a blinking light on my phone ever. If you are unable to check your phone even once an hour that is really not the phone or OS problem. Don't try and pin your own negligence on the phone that just makes you look silly.
Let's try to be constructive. This OS must not be built based on what you as Blog Admin like or don't like. It has to be built to cater for a wide range of users. Now, you don't like that led because apparently your tiles make you happy. I, don't spend all my day watching tiles. I work too so the phone goes in standby and since it's permanently muted (no ring, no vibration), LED is key to understand when i get emails or sms' or other notifications. I am not asking a multicolour LED as in Samsung devices (which allow you to assign a colour and vibration combination to different accounts so you understand based on colour and vibration what is important and what is not; but at least a basic primitve LED telling people "Hey you got mail or SMS". If it's not a LED, a screen notification waking up the phone from standby would to as well. As far as i know it's not present. It was present in many Android devices as both standard or third party app since the very first basic versions.
So you use a Note2 and 1520 at the same time? this may well have nothing to do with the phone and it won't be the first time it turns out a WiFi router is actually at fault.
So what do you do? Go to Starbucks and tell everyone to stop using the free Wi-Fi because your Nokia 1520 needs a dedicated connection and i threaten to suit Starbucks for not letting the King have the whole bandwidth for itself?
Galaxy works fine. Nokia doesn't, especially when broadband gets weaker (Taipei has Wi-Fi also on Metro wagons and any restaurant or other outlet you may think of). Core point is everyone is there reading their content on their mobiles. I am there trafficking with settings and **bleep**. Ended up using my Galaxy which works fine.
Those are not Nokia owned nor operated stores, go complain to them
Let me explain you a basic of marketing so you understand when it's not the case to defend a brand beyond reasonable limits even when you administer their blog.
If i, as a customer, enter a BLUE SHOP carrying a big, huge, NOKIA brand with all people wearing Nokia shirts i (and the other 23 million users who almost stopped to buy Nokia in Taiwan) assume whoever is running it, is running it on behalf of Nokia (Officially or unoficially doesn't matter as they get the license to sell from Nokia in any case). So, if your licensee works good, people are happy and buy more; if the staff shows signs of laziness, arrogance, treating adults without respect, showing ignorance on device's issues (They didn't even know about the global issue of oversensitiveness or about keyboards...the phone was an alien in their hands), people RUN. And i did RUN.
If you combine the bad support with the fact that the device is actually malfunctioning and lacks a lot of basic functions that in 2014 are given for granted, i beg to think that the only users left once they try the phone for one or two weeks will be some Fans of the brand and a few people who need it to watch movies and take pictures but you don't need a phablet for that. When you sell a bad device and have an as bad support that instead of solving the issue denies it you are turning the market in a self-help environment where users get angered (And you can see how many there are about Lumias and 1520 starting to get on top of the list). So, as much as you and I may stay argue in your blog, i think that if this issue is not solved this OS doesn't have much future.
Finally, a phablet is a sophisticated device where screen size, hardware and software package combine to offer a certain experience that ranges from entertainment to work IN A GLOBAL CONTEXT (Not in your garden, in your living room or when you show off the device to friends to let them see all those useless tiles which you can't even interact with as they open when you want to resize them etc. due to the bad screen). It means the device must be ready and functional in your country or in mine or wherever you live. In this case, Galaxy and their cheap plastic trash got it right with the Note family. Others like HTC and Nokia are lagging behind and 1520 in this respect is not helping people who want to jump from Android to Windows Phone to make that jump.
Test the device simulating the job a professional user doess (typing mails all the time, text messages, interacting with web content, copy/paste, translating and sharing data, sending data to other apps in a snap), then multiply that for 7 days a week and then experience the frustration accumulating day after day. In my case, this is further amplified by the fact that i come from a device that has spoilt me allowing me to do things in a snap.
This phone, as is, is no game!

HT3621 I purchased itunes and its telling me to contact itunes support need help to register my ipod

I purchased itunes..im trying to register my ipod and its telling me to contact itunes support i need help?

Contact iTunes like the message said. See:
Contact iTunes

Support needed to install komplete instrument in logic pro x

Hello
I recently bought logic pro x. I also bought komplete 10 ultimate and komplete instrument s61. As expected both these are getting detected by the audio unit manager and it's also showing as compatible. But when I try to install komplete instrument in logic pro as per the directions given by native instruments support page, I cannot find the komplete instrument option in the menu under the au instrument option in the channel strip. Any help is welcome. Thank you

There is no Komplete Instrument under the AU Instruments section..
Instead.. in the AU Instrument section... Look under Native Instruments and each part of Komplete, like Kontakt for example, will show up there...
This is assuming you have run NI's Service Center once to register and authorize the plugins
Now for the Komplete S61 Instrument which is a hardware Midi controller.... you need to setup things in OS X's Audio/Midi Utility as per NI's instructions for that device...
Then it's plugin should show up under the Native Instruments entry under AU Instruments...
For further information and help, contact NI's support....
http://www.native-instruments.com/en/support/

Proper support needed

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