PS4 purchase FINAL FANTASY XIV: A Realm Reborn always says a promo code is required

This game advertisement makes no mention of a promo code or subscription, yet the game displays a message on launch stating that it can't be played without entering the code.
https://store.sonyentertainmentnetwork.com/#!/en-us/games/final-fantasy-xiv-a-realm-reborn/cid=UP008...
What could be the problem?

Please post your concern on Sony PlayStation Community here for further assistance. Thank you! 
If my post answers your question, please mark it as "Accept as Solution"
http://bit.ly/Win-4K

Similar Messages

  • Final Fantasy XIV: A Realm Reborn PS4 Pre-Orders

    With the release of Final Fantasy XIV: A Realm Reborn on the PS4 next week, I know everyone is wondering about the status of the pre-order bonus. Customers that pre-order this game will receive early access, a Cait Doll Sith companion and a Moogle Cap to enhance your in-game experience (early access and DLC unlock token redeemable starting April 11, 2014).
    The codes to access this bonus content and the early access began being sent to customers on 4/8/14, and all customers that pre-ordered prior to 4/11/14 should have their codes. Please note that you will only be sent one code which will contain both the early access and the in-game items.
    In order to ensure you are able to participate in the full early access, you will want to have your pre-order placed by 4/10/14.
    Once you receive your code, you will be able to register it through the PlayStation Store and then enjoy your early access between 4/11/14 and 4/13/14. Once the game is officially released on 4/14/14, you will then be able to access your in-game bonus items.
    If you pre-ordered prior to 4/11/14 and have not received your code, please contact me through private message or send a message to Gaming-BBY. Be sure to include the items lised below in your message. Please do not contact both inboxes or send multiple messages as that will only increase the amount of time it will take for us to look into your specific pre-order.
    Private Message Details
    Message Subject: Game Title & Platform
    Message Body: Include...
    • Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
    • Email address (the one you provided for the code)
    Thanks for choosing to pre-order with Best Buy.
    Matt|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

    Please post your concern on Sony PlayStation Community here for further assistance. Thank you! 
    If my post answers your question, please mark it as "Accept as Solution"
    http://bit.ly/Win-4K

  • Final Fantasy XIV: A Realm Reborn (Collector's Edition) - PlayStation 4

    Amazon is carrying it is best buy? I rather buy it from bestbuy. I would love to preorder it so I dont miss out on my copy. Here is the amazon link {Removed per Forum Guidelines}

    Hey CalamityXI,
    Admittedly, we’re not certain if this title is sold out or not. Considering how limited Collector’s Editions can be, we’re often careful around having items turned on/off for pre-order so we can ensure everyone who pre-orders receives a copy.
    I’ve seen BestBuy.com utilize the “Coming Soon” verbiage, as well as “Sold Out” when items are no longer available. I do apologize, as I can see how that could be confusing. However, keep an eye here for any changes, as it's possible we may re-list it for pre-order!
    Brian|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Extreme Lag w/ Final Fantasy XIV: A Realm Reborn in Virginia

    http://forum.square-enix.com/ffxiv/threads/74559-Request-for-information-ISPs-and-P2P-throttling
    http://forum.square-enix.com/ffxiv/threads/88216-URGENT-ISSUE-All-Verizon-ISP-users-in-Virginia-expe...
    https://pay.reddit.com/r/ffxiv/comments/1l9v4e/i_think_verizon_is_throttling_ff14_just_like_that/
    http://www.reddit.com/r/ffxiv/comments/1m16es/verizon_isp_users_are_you_lagging/
    Ever since September 3rd or 4th, whenever Square Enix took down their own servers for maintenance, there has been excruciating lag throughout the game. It is described as a constant 3-5 second delay causing rubberbands and basically hindering the game unplayable. Other ISP users in my area, such as Cox Communications are not experiencing these problems. There has been multiple posts about this on various websites. I wanted to bring it to the Verizon website to possibly gain some attention. Overall I am very happy with Verizon FiOS. Please help.

    Here is some supporting date for this users complaint.  I too am having the issue and spent a half hour or more with online tech support today with no comments other than "run this speed test" and "reboot your router".
    The problem is obviously not directly on verizon's hardware, but it is someplace in between the Square-Enix servers and the Northern Va route to them. 
    There are probably 50-100 users alone actively complaining on the Square-Enix forums about issue in the northern va area with FiOS and this game, I'm going to assume the previous users posts highlight them.
    The issue is now also coming up on reddit, not just NoVA users.  However, the commonality are the TINET.NET routers on hops 8 and 9 in my example.
    Verizon, please do anything you can to help resolve.  The game provider is so overwhelmed with game launch issues, we're not getting much assistance otherwise.
    LOVE my Verizon speed going everywhere else, just not to my FFXIV server...
    3 28 ms 14 ms 10 ms G0-9-2-6.WASHDC-LCR-21.verizon-gni.net [130.81.97.106]
    4 9 ms 8 ms 8 ms ae1-0.RES-BB-RTR1.verizon-gni.net [130.81.209.206]
    5 11 ms 12 ms 11 ms 0.ae5.XL1.IAD8.ALTER.NET [152.63.8.121]
    6 9 ms 8 ms 8 ms 0.xe-10-0-1.GW9.IAD8.ALTER.NET [152.63.33.161]
    7 * 14 ms 14 ms tinet-gw.customer.alter.net [152.179.50.30]
    8 41 ms 39 ms 37 ms xe-1-0-0.mtl10.ip4.tinet.net [89.149.185.41]
    9 41 ms 37 ms 40 ms ormuco-gw.ip4.tinet.net [216.221.156.110]
    10 47 ms 41 ms * 192.34.76.2
    11 47 ms 41 ms 42 ms 199.91.189.234
    12 37 ms 39 ms 38 ms 199.91.189.74
    Reply from 216.221.156.110: bytes=64 time=39ms TTL=250
    Reply from 216.221.156.110: bytes=64 time=37ms TTL=250
    Request timed out.
    Request timed out.
    Reply from 216.221.156.110: bytes=64 time=40ms TTL=250
    Reply from 216.221.156.110: bytes=64 time=34ms TTL=250
    Reply from 216.221.156.110: bytes=64 time=33ms TTL=250
    Reply from 216.221.156.110: bytes=64 time=38ms TTL=250
    Reply from 216.221.156.110: bytes=64 time=32ms TTL=250
    Request timed out.
    Reply from 216.221.156.110: bytes=64 time=38ms TTL=250
    Request timed out.
    Reply from 216.221.156.110: bytes=64 time=38ms TTL=250
    Reply from 216.221.156.110: bytes=64 time=38ms TTL=250
    Reply from 216.221.156.110: bytes=64 time=39ms TTL=250
    Reply from 216.221.156.110: bytes=64 time=35ms TTL=250
    Request timed out.
    Reply from 216.221.156.110: bytes=64 time=38ms TTL=250
    Reply from 216.221.156.110: bytes=64 time=42ms TTL=250

  • Extreme Lag for Final Fantasy XIV: A Realm Reborn

    I'm in Boston. My internet plan is FiOS 50/25. Ever since December 24th, whenever Square Enix took down their own servers for maintenance, there has been excruciating lag throughout the game. It is described as a constant 3-5 second delay causing rubberbands and basically hindering the game unplayable. It is more terrible in the night. Other ISP users in my area, such as Comcast are not experiencing these problems. I heard about it could be P2P throttling issues. Please help.
    WinMTR statistics
    Host
    Sent
    Recv
    Best
    Avrg
    Wrst
    Last
    Wireless_Broadband_Router.home
    0
    1362
    1362
    1
    8
    187
    1
    L100.BSTNMA-VFTTP-127.verizon-gni.net
    2
    1299
    1283
    6
    35
    513
    9
    G0-15-3-5.BSTNMA-LCR-22.verizon-gni.net
    1
    1315
    1303
    8
    28
    232
    12
    so-5-0-0-0.BOS-BB-RTR2.verizon-gni.net
    1
    1315
    1303
    6
    34
    284
    14
    0.xe-9-0-0.BR1.NYC1.ALTER.NET
    1
    1315
    1303
    17
    39
    235
    21
    ae11.edge2.NewYork.Level3.net
    23
    724
    564
    0
    47
    193
    44
    vlan52.ebr2.NewYork2.Level3.net
    2
    1299
    1283
    24
    49
    244
    40
    ae-45-45.ebr2.NewYork1.Level3.net
    1
    1315
    1303
    26
    50
    250
    39
    ae-5-5.car1.Montreal2.Level3.net
    2
    1299
    1283
    25
    81
    508
    42
    ae-11-11.car2.Montreal2.Level3.net
    11
    960
    859
    25
    54
    258
    29
    ORMUCO-COMM.car2.Montreal2.Level3.net
    1
    1314
    1302
    24
    50
    243
    43
    192.34.76.10
    2
    1276
    1254
    41
    63
    305
    45
    199.91.189.242
    2
    1295
    1278
    41
    62
    295
    44
    199.91.189.36
    2
    1307
    1293
    39
    60
    426
    40

    DRay, Yeah im getting the same thing, I have been battling with the same thing now for two weeks.  I have made multiple calls to Verizon with little successful.
    I have had my support ticket closed on me and I have been told the usual speil (give it time it will fix itself) and Verizon has no responsabiliy.beyond the 5th hop.
    Sadly there is no relief.
    I had a tech out here today who was given a service order to replace the ONT because the Level 2 network engineer didn't want to deal with the issue.
    Square will not help you and will point back to your ISP (Verizon), Verizon will not help you with the issue and point towards Square (level 3 specifically in this case.
    I welcome anyone with Verizon who actually wants to make a difference to a customer to reach out and work with me to get a ticket logged with your peering network Level 3 to resolve this issue but im not holding my breath.
    Your best bet is to find someone elses wifi to jump onto when you're playing FF14.
    If you really want to keep using FIOS, you will need to grab a service like WTFast which will allow you to tunnel your traffic via their service around the poor (or overloaded) switch at level 3.
    Oh and don't even bother trying to call level 3, they will not help you

  • Final Fantasy 14:A Realm Reborn Server not respond...

    Can anyone help me out here keep getting this problem can't get on the Game client on the PS3, keeps saying cannot connect to server. Everyone else i know on differents ISP's don't seem to have this problem I'm currently on BT Infinity 2 please help.

    then it is down to the game manufacturer to contact BT and other ISP's and get it removed from any list this is a customer to customer self help forum posts made her do not go directly to BT you asked how to over come the problem and have been given the simplest answer
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Running Final Fantasy XIV on Boot Camp

    Hello everyone,
    I bought the MacBook Pro 13" from late 2013, and I wanted to play on Final Fantasy XIV: A Realm Reborn on this occasionally. So, I installed Windows 7 thanks to Boot Camp, but when I start the game, after 5 minutes my Mac is very hot, and the ventilators are making a lot of noise, I'm so afraid that the computer crash or burn really, even if I putted the worst resolution for the game, so I leave the game very quickly.
    Do I have to update anything? Maybe Boot Camp? Or something else?
    Thanks in advance,
    Cordially.

    I think your MBP 13 is marginal for gaming video performance. It is working very hard to keep up with the games demands. There are not any upgrades for the video hardware. A 15" MBP has a discrete video card available the NVIDIA GeForce GT 750M which would perform well.
    Late 2013 MacBook Pro 13"
    Graphics Card
    Intel Iris 5100
    Graphics Memory
    Up to 1 GB shared from main memory
    FXIV: ARR Recommended System Requirements
    For the best performance you should aim to run the game on a system with at least these specifications.
    Operating System: Windows® 7 64 bit
    Processor: Intel® Core™ i5
    Graphics: NVIDIA® Geforce® GTX 660 or higher, AMD Radeon™ HD 7950 or higher
    Memory: 4GB of RAM.
    Disk Space: 20GB.

  • MSI GX740 compatibility problems with Final Fantasy XIV

    Hi all, I've bought the GX740 5 days ago and I've tried the Final Fantasy XIV benchmark and the open beta game......both of them never started to work....an error message occured that say "Final Fantasy XIV stopped to work" and it never log in .
    I've upgraded the audio and video card.....not the bios .
    The game and the benchmark give me the same problems .
    What can I do ?
    Do you know about any incompatibility problem between FFXIV and th GX740 ?
    Please help me .
    Thanks

    yes I've read about this from other people but the ffxiv open beta program must run well, i've tried it on another computer and it work......it's not working on my GX740 

  • HT1937 why i cant use my credit card when im purchasing in clash of clan of gems always say your purchase could not be completed etc etc

    why i cant use my credit card when im purchasing in clash of clan of gems always say your purchase could not be completed etc etc

    No one here can help you.
    Go here:
    https://getsupport.apple.com/GetproductgroupList.action
    ask for assistance.

  • Re: cant purchase magic stones in puzzles and dragon (always says contact itunes support)

    cant purchase magic stones in puzzles and dragon (always says contact itunes

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (99801)

  • Headphones+Final Fantasy XIV sounds like a Cicada

    This issue only happends when the headphones are turned on. When they are turned off the sound is just fine. Note this is a headphone+mic combo. Headphones are Sennheiser PC350. I only have this problme with this game.

    This issue only happends when the headphones are turned on. When they are turned off the sound is just fine. Note this is a headphone+mic combo. Headphones are Sennheiser PC350. I only have this problme with this game.

  • HT4847 Playing some games call big fish casino..every time I try to purchase some more gold and stuff it always say to contact iTunes when I already had an iTunes

    Please help me with my purchase some gold through big fish casino

    Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

  • Final Fantasy X/X-2 for PS4

    Hi, I have some questions.
    Will Best Buy offer the Final Fantasy X/X-2 Remaster for the PS4? If so will there be an option to get the preorder bonuses with it?
    Also, will Best Buy be selling the guidebooks for Bloodborne and Witcher 3 specifically? 
    There are no listings I could find online for any of these items but they are offered through other vendors. Thanks in advanced.

    Hey AlphaNoodle,
    I knew I was forgetting something in my last post... 
    Since we don't seem to have it available for pre-order yet, we'd be unable to say if a bonus would be offered for the game. What I can say is that there are a few different factors we must take into consideration when offering a bonus for specific purchases, and oftentimes that decision includes the providing vendor or manufacturer. It's certainly a possibility though!
    Cheers,
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • The Best Older Games - Final Fantasy XI

    I'm sure all of us can relate to this situation:
    So your computer is a bit old. The gerbil inside is starting get a bit slow and long in whiskers, and so you've tallied your bills, your income, and your emergency fund. Then you've created a sixty-page Power Point presentation and presented it your your wife, complete with pie charts and graphs explaining exactly how and why you need a new computer.
    It takes a few weeks, but she finally breaks down and agrees. Yes, you may go out and buy a new computer.
    You are proud, and u unbeknown to her, you have carefully crafted your plans not to include just a computer, but the hottest, greatest machine in the face of the planet. It is of such superiority that you can classify it but under a single word.
    'Sweet.' (with an emphasis on the 'e's)
    You get your new machine and set it up. You install all your prerequisites and get ready for an awesome experiance. Except, your wife walks in, and she smiles so sweetly at you and states, 'as long as we have a new machine, you might as well go out and buy a new game, right?'
    Naturally, you are suspicious. Yet, when the woman declares free-for-all on the budget, you're not going to argue. After all, you earned it, you should be able to spend it, right? Right? So you go back to the store and spend an hour deciding which game you want, and rush home with the fantastic grin that only gamers are capable of having.
    You're excited.
    Your wife, however, is sitting at the computer.
    "Why honey," she said, all smiles, "Look, my facebook runs faster. I can now farm my grapes in half the time!"
    "Great!" You say, annoyed, "When are you going to be done?" 
    "Oh," she states, wearing a bigger smile then even you had just a moment ago, "It's so fast! Probably not long. I do have six accounts, through, and I wanted to play some Pogo, as well!"
    So you sit, and wait, and sit and wait, and soon it becomes obvious what has happened. Your wife has declared YOUR computer as HERS. You attempt to reason with her, and she throws your earlier conversation back at you. Yeah, yeah, family computer. Yes, yes, equal sharing, we can't afford to buy a machine for just one person. Yes.. but when is it my turn?
    Never, apparently. You finally give up and acknowledge the fact that your computer time will be those moments when she's at work, and your not, or she's out shopping, and you managed to weasel out of going.
    So, you were all excited about PC playing, so your Playstation 3, your XBox 360 and your Wii just isn't going to cut it today. You set up your old machine, thinking - well, at least you can find a GOOD game. A really good game, that will play on this older, less capable machine.
    And thus.. you read this...
    Final Fantasy XI
    Designed by Square Enix, the authors of all the Final Fantasy series, this is the first (but not the last) Final Fantasy that is MMORPG. Which means it's a game played with hundreds of thousands of other players. 
    Well, it least it was in it's most popular time. Today, you can expect about three thousand people per 'server'.
    Final Fantasy XI was at one point #2 behind World of Warcraft, and for good reason. It's a richly engaging online world, who's graphics more then beat World of Warcraft and most other online games without thought - even new, and modern ones. Yet, it requires very little resources to run.
    The download is intense, admittedly, but I can attest, having had all sorts of internet connections in the past, that even the slowest 'broadband' speed will suffice. There are even some that still play under dial-up, through, that's pretty rare these days (and not recommended).
    The world is rich and engaging, it's really fun, and you can use your PS2 style USB controller with it natively, once enabled in the configuration window. All buttons have function and it really saves you keyboard time, since the game was also authored for the Playstation 2. (It was the first MMORPG console game). 
    There have been numerous patches released, and everyone in the world is friendly - I would know, I just rejoined!
    For more information:
    http://en.wikipedia.org/wiki/Final_Fantasy_XI
    And the game itself?
    Final Fantasy XI Online: Ultimate Collection - Windows
    Model: 90921 | SKU: 9658775
    SynopsisThe land of Vana'diel beckons the brave and adventurous to return and once again restore peace. Are you that fearless hero who can bring back glory in these dark times? Can you strategize your way to victory over strange and terrifying creatures? Will you amass and choose wisely from a huge assortment of weapons, magiks and items? Summon your courage and enter this realm of magic, swords and technology to banish evil on behalf of its citizens. Final Fantasy XI Online: Ultimate Collection includes the original Final Fantasy XI plus all expansions and add-on scenarios to date. Featured expansions include Rise of the Zilart, Chains of Promathia, Treasures of Aht Urghan and Wings of the Goddess. Also included are the three add-on scenarios A Crystalline Prophecy: Ode of Life Bestowing, A Moogle Kupo d'Etat: Evil in Small Doses and A Shantotto Ascension: The Legend Torn, Her Empire Born.
     3.8 Read reviews (4)
    Sale: $14.99
    I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
    : Open Mailbox

    It's been nearly seven years since FFXI's North American launch and I still play it occasionally.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • XBox, Final Fantasy, CIVREV, and other goodies

    So, my boyfriend and I finally made the transition to a gamer family when we purchased a (new to us) XBox 360.
    I'll be honest, I've never really been that much of a gamer, but now, my boyfriend are fighting over the XBox (where it used to be the computer).
    So, I've been playing two games now. Final Fantasy XIII and Civ Rev.
    Any thoughts on either games? What do people like or dislike about the games? I'm going to post more after I get back from my lunch break.
    Don't take what I say as being absolute. There's always room for improvement.

    I've thought the same thing Entropy, especially regarding the characters thus far. The charachter's personalities seem very two dimensional, and don't seem to grow much.
    I do have to say, I like the idea of the Crystogenisis system, but I think the actual system leaves a little to be desired. I just wish there was more choices, more growth options for the characters in terms of what they do. I like the various roles so far (I'm LOVING the Sabatuer role), but it has come a long ways from the old days of there being a warrior, white mage, black mage and the like.
    Also, I have to admit, visually, it's breathtaking. The colors are deep and the beasts are so impressive. I just wish I had a bigger TV to watch it on (plus, the font of the game is a little small on my 26" screen).
    Don't take what I say as being absolute. There's always room for improvement.

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