Published IOS app space bar and return does not work

Hi
We have developed an app for iPhone/iPad in XCode on a mac. When debugging on iPad from mac, we are able to enter any character in to a text box.
However, the app has been sent through Apple in to the iTunes store and when installing from there, entering in to a text box, the space bar, return key and other non A-Z 0-9 characters just do not work.  The space bar does seem to make the auto correct suggestions change, but does not enter a space in to the text.
Why would this happen?
Any help would be hugely appreciated!

Contact facebook here. Sounds like its an app issue.
http://www.facebook.com/help/220217228006012/

Similar Messages

  • I have checked the box "display date and time on the Menu Bar" and it does not work.  Using OS X Yosemite 10.10.2  Anybody have a fix?

    I have checked the box "display date and time on the Menu Bar" and it does not work.  Using OS X Yosemite 10.10.2  Anybody have a fix?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • TS1702 If I purchase an app from iTunes and it does not work or does not meet expectations, is there a way to be refunded the cost of the app?

    If I purchase an app from iTunes and it does not work properly or meet expectations, is there a way to receive refund for the cost of the app?

    First contact the Developer of the App...
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1750 space.bar.and.delete.key.not.working.on.wireless.keyborad

    space.anddelte
    space.and.delete.keys.not.working.on.wireless.keyboard.help!

    Before replacing the keyboard do 2-3 SMC resets using the instructions in iMac SMC and PRAM reset

  • I can edit on Premiere Pro 6 files, but after a dozen keystrokes, the space bar and cursor keys stop working while the save function works

    I can edit on Premiere Pro 6 files, but after a dozen keystrokes, the space bar and cursor keys stop working while the save function, render workspace function, export file are still operational. How can I fix it so I may complete my assignment?
    Besides DaVinci Resolve, Adobe Creative Suite 6 is the only software on the machine. I am using Windows 7 Professional 64-bit Operating System on AMD FX 6100 six-Core Processor at 3.31gHz and 32 GB RAM memory. There are two SLI-bridged GTX680 NVidia cards.
    The software was very stable for the last six months, working with 720P proxy files from 2.5K masters (Blackmagic Design Camera). I am working on a feature-length project that exceeds 1000 edits. I have broken the file into 2 one hour segments.
    I have deactivated the software before reinstalling the entire OS from scratch. PP6 was very stable for 48 hours. Then the freezing space bar returns. After a dozen strokes into the project, same problem.  I have made cache files store next to originals, I have deleted preview files if they were corrupted and causing instability. Am I missing something?
    I have Microsoft Security Essentials for virus protection. I double checked the memory for damage/defect. Nothing says that the motherboard or other components are damaged.
    I am in film competition overseas and need to have deliverables in less than a month's time.  I lost the last two weeks troubleshooting and this crisis came at an inopportune moment of the project.
    Any assistance would be greatly appreciated.

    Still getting software freezes but found a way to mitigate for the mean time.
    Upon launching Adobe Premiere Pro, hit CTRL-ALT-DEL to launch TaskManager as well.
    You will want to highlight Adobe QT32 Server.exe
    Right click and select "End Process Tree"
    You will get considerable stability in the program, long enough to get timing of cuts done. Be sure to save often.
    If the program freezes, do not hit Save. You definitely want to avoid saving the corruption into your TimeLine
    CTRL-ALT-DEL to relaunch the TaskManager and highlight Adobe Premiere Pro.exe
    Right-click to "End Process"
    No need to reboot the whole system; just launch Premiere Pro again and continue with the session. Note that your work reverted to Last Save.
    Hope this helps until the bug is fixed.

  • Since I downloaded the latest version of iTunes, my remote app on iPhone and iPad does not connect to iTunes library... Any ideas?

    Since I downloaded the latest version of iTunes, my remote app on iPad and iPhone does not recognise ,or connect to, my iTunes library... Any ideas ?

    Hi Pittgo76,
    If you appear to missing your iTunes library after a recent update, you may find the following article helpful:
    Apple Support: No content shows up in iTunes after updating
    http://support.apple.com/kb/ts1967
    Regards,
    - Brenden

  • In my macbook pro sees in the screen very wide a vertical black bar and it does not let see what this underneath that bar

    in my macbook pro sees in the screen very wide a vertical black bar and it does not let see what this underneath that bar

    Take it in for service. Your screen probably needs to be replaced.

  • I have an iPad 2 and so does my mom.  We both have the app Slotomania and now all of sudden after having it for months, our games connected and we don't know how to fix it.  Deleting it and reinstalling does not work.

    I have an iPad 2 and so does my mom.  We both have the app Slotomania and now all of sudden after having it for months, our games connected and we don't know how to fix it.  Deleting it and reinstalling does not work.

    Does the app now use iCloud, do you use iCloud and do the two of you use the same account on iCloud?
    Just a guess.

  • Purchased an App and it does not work. How can I get a refund for it.

    I purchased an app for my son, for his ipad and it does not work. Halo Waypoint for $5.99. When you log in, it just starts loading then an message saying "Sign in Trouble, we couldn't sign you in to Xbox live. Your windows Live ID information is correct, but Xbox Live is unavailable. PLease try again later. We have been trying to for the past 4 days. Reading the reviews it appears that several people have the same problem. So how can we get our money back?

    pituiri wrote:
    I purchased an app for my son, for his ipad and it does not work. ...
    Contact the Developer of the App...
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I bought Iproxify throught app store and it does not work. I contacted the creator but I have not had any answer. What can I do to get my money back? and please take him down.

    I bought IPROXIFY throught APP STORE and it does not work. I contacted the creator and he has not answered.
    How can I get my money back? and please take him down of your page as we (users) think that we are buying products that worked backed up by MAC.
    Looking forward for an answer in order to keep buying in APP Store

    This article may clear up some confusion you may have regarding third party developers and Apple.
    The Mac App Store Discussion, what is it for?

  • Im using iphone 4 uk unlock , it has ios 4.2.1 and it does not have software update option.Now i want to update the phone with latest ios is it possible and tel me how ?

    Im using iphone 4 uk unlock , it has ios 4.2.1 and it does not have software update option.Now i want to update the phone with latest ios is it possible and tel me how ?

    The update to iOS 5.0 & higher is an erase/restore deal, so make sure you follow the directions here to update your phone:
    http://support.apple.com/kb/ht4972
    iOS 7.0.4 will be installed.

  • I have downloaded an app and it does not work

    I downloaded two apps. They are both are the same application, on;y difference is that one is the 2.0 version and the other 3.0 version.
    When I downloaded the 2.0 version I thought this was the latest version, but turns out there was another newer version. But I tried the 2.0 version first and this does not work on my mac. The application is Wondershare Data Recovery. It is not able to see any devices on my mac.
    So tried the 3.0 version and again same problem, does not work, funny because after careful researching on what product to buy I decided to download the trial version and it works fine. Only thing is that I need to but the full version to successfully retrive my disappeared images from memeory card, from my camera phone.
    anyway the point is, I have just wasted £95, and I would like this back, or at least the problem resolved. Any help would be appreciated.
    Thanks
    C

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Updated -
    I only find the v3.0 in the UK Mac App Store (MAS). But on the developer's website I find two separate apps; Wondershare Data Recovery for Mac, which is v3.0 and Wondershare Data Recovery for iTunes, which is v2. Where did you buy Data Recovery for iTunes? I don't find it sold in either the MAS or the iTunes App Store.
    Have you used the support link to the developer on the apps pane in the MAS? That is who Apple will direct you to contact.
    Did you remove the trial version before downloading and installing the paid MAS version(s)?

  • HT1338 I can't update my laptop why is it? I di all the process and it says it should restart with a gray screen and a status bar and it does not it just goes back to the regular screen

    I can't update my laptop why is it? I di all the process and it says it should restart with a gray screen and a status bar and it does not it just goes back to the regular screen

    You will need to contact support to have your account sorted.
    https://expresslane.apple.com/GetproductgroupList.action

  • I updated my iphone 4 to ios 6.1.3 and it does  not start now

    i updated my iphone 4 to ios 6.1.3 and it does  not start now

    That message usually means you hacked the phone to unlock it.
    When you updated your IOS it locked back up to the original phone carrier.
    Only the carrier that the phone is locked to is authorized to unlock it.
    Is this the case?

  • How to refund a app on an iPad that does not work

    Today I purchase flash player and it does not work, how do I get a refund?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    iOS 7: Help with how to fix a crashing app on iPhone, iPad (Mini), and iPod Touch
    http://teachmeios.com/help-with-how-to-fix-a-crashing-app-on-iphone-ipad-mini-an d-ipod-touch/
    Troubleshooting apps purchased from the App Store
    http://support.apple.com/kb/TS1702
    Delete the app and redownload.
    Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
    http://support.apple.com/kb/ht2519
    Adobe has not made a version of Flash for the iPad.
    Kappy explains why. https://discussions.apple.com/message/19446567#19446567
    5 Flash Player Alternatives http://www.techshout.com/features/2011/01/flash-player-for-ipad-apps/
    Top 4 browsers supports flash player on iPad and iPhone
    http://mashtips.com/flash-player-ios/
     Cheers, Tom

Maybe you are looking for