PXI Platform Services and VISA 3.3.1

I have a customer who is complaining about the two unidentified PCI devices listed in Windows XP Device Manager. I understand this situation is caused by the bridges between the PXI bus segments on the PXI-1045 chassis I have connected. I also understand that installing the PXI Platform Services software will correct this situation.
My concern is that the install of PXI Platform Services also attempts to install a newer version of VISA and NI-MAX. For example, PXI Platform Services V2.1 tries to load VISA 4.0 and NI-MAX 4.1.
Is there a version of PXI Platform Services that is compatible with VISA 3.3.1 and NI-MAX 3.1.1?
I realize that these are old versions, but due to software configuration constraints, I can not update this software without re-certifying 250+ UUT Test Programs, which is time-consuming and expensive.
Thank you in advance for your assistance!

Hey cmelo258,
I have some bad news for you, the oldest version that I could track down was Platform services v2.0.1. It contained no readme, so I tried installing it and it tries to install VISA 3.5.1 and MAX 4.0.3. Hopefully, someone else has better news for you.
ColeR
Field Engineer

Similar Messages

PXI Platform Services version on the target appears to be older then 2.0.0 this host only supports targets running PXI Platform Servies 2.0.0 and later Upgarade your target in order to configure its PXI properties from this Host

after formating when tryed to install software to the target this Error Shown
NI PXi 8108
The Selcted Target does not support this function
when I try to add PXi chassis this Error Shown
PXI Platform Services version on the target appears to be older then 2.0.0 this host only supports targets running PXI Platform Servies 2.0.0 and later Upgarade your target in order to configure its PXI properties from this Host
Help me!

Hi Lukas,
I think the problem is caused by differenet drivers for the CAN communication.
NI provides two driver for CAN: NI-CAN and NI-XNET.
NI-CAN is the outdated driver which is not longer used by new hardware. NI replaced the NI-CAN driver with NI-XNET some years ago, which supports CAN, LIN and the FLEXRAY communication protocol.
You wrote:
In order to fix this problem I have formatted my PXI and I have installed the following SW from the iPC:
3. NI_CAN 2.7.3
NI CAN is the outdated driver. I think that you should try to install NI-XNET instead of NI-CAN on your PXI-System, to get rid of the error message.
Regards, stephan

WHY SUCH AN INJUSTICE THAT BBM CANNOT BE USED ON MY CURVE 9300 OVER NORMAL DATA SERVICE AND OTHER PLATFORMS CAN USE!

Hello,
I am using Blackberry Curve 9300. I purchased this phone for Rs. 17,250 before some 3 years, I considered RIM to be a Company providing premium services which is unique in itself and which worth spending on them and the most important thing is those are not available to non-blackberry users! Especially in case of Blackberry Messenger, which is such a service connecting all the blackberry users around the world, making a mark of precious symbol of the users of BBM.
Before few days I came to know about BBM being available on Android and Windows phones, my question is why this injustice with your own customers, you provide the app which they will use with their normal data plan and we people who are your real customers, who trusted in you have to spend not less than Rs.129 for just BBM!I must say RIM is the most back-stabbing company I have had ever dealt with! People are laughing at us as they are using the same service for almost free and we have to spend a huge sum for availing the same service, my question is are these non blackberry people your customers or we people who contributed in your success with hopes of trust?
My question is not why you made available BBM usage to non-blackberry users with such flexibility but my question is why can't you be loyal to your own customers?
I hope that RIM would have a pleasing justification.

Thanks with the signature but I already removed it from my profile too.
I was never under a rock when it comes to technology I know that in India before few months yoru Blackberry Z10 was Rs.44,000 and now it is Rs.21,000. I understand the ploy of making BBM cross platform to generate revenue, first in a technical sense and another by creating it advrtisement in the marker.
Do you think that taking an undue advantage of our loyaty and enduring the mockery of your own customer would take you anywhere? Don't you think that abusing your own customer's prestige would even affect you negatively? While your customer is paying Rs.129 for just BBM the Android person sitting next to him is lauging at him for he paid you and call him fool! Profits doesn't starts only by making huge business decisions but from the loyal and satisfied customers. You may always find customers all around always complaining but deep down if you have touched their needs they will bless you with good words at your back, maybe in such a way that you will never come to kow but it will grow you more. I am not here to deliver you a marketing lecture as i am in corporate law field but let me tell you what I read during my graduation, it said something like one disatisfied customer can discourage ten potential customers from buying your product and I have started feeling the same in case of online shopping but I do not know when the company giant blackberry would come to know!
When you said about expanding customer base, think about a company who is expanding its base of customers by disatisfing their current customers who always took pride in you by providing them services at harsh terms and in front of their eyes others are getting benefits at a very low cost.
Our family business is textile manufacturing, not as big as blackberry but we always knew that if we will start selling our goods by describing them as really premium goods and start charging out of lips and bounds, of course my product could be premium worth the price but one thing I could be missing would be a point of finance, there could be cheaper alternatives in market which could be selling at lower price which same usage. My concern is just to keep our eyes open.
Now consider a phone on which I can use Whatsapp which satisfies my messaging needs, gtalk and yahoo messengers for my im needs, push mails for emails, browsing and downloading for just Rs.99 and on the other hand Blackberry services for Rs.389, it is indeed clear the reason of downfall, though it is labelled as premium service and indeed it could be, permium service as I said earlier.
When you feel that your boat is sinking, you do not have only have to pull out the waters but on the priority basis you have to cover the hole too! Blackberry is just pulling out the water leaving the hole as it is!
If you say that legacy mode in BBOS could bother you from providing BBM for BB device, you know that it cannot be and even I know that, any technical person can know that as it is a little secret that I can use BB browser without BIS and many other apps are example of the same (to be a bit informal). See, I never asked this thing from last three years but now when you are making it cross platform why not to give a little benefits to those who paid you till now, if you can give it to those who are nothign to you?
My question is that why can't you provide BBM to be used on the normal data paln for your own old and loyal customers who paid you such a handsome amount from many years for your services as how you provide on other platform, just for BBM not email and rest of your services?

OS users for Data Service and Information Platform Service

Hello experts,
We will install SAP Data Server 4.2 Support Package 2 which required Information Platform Service to be installed before.
Can we use the same operating system user boadm for both software installation and maintenance.
Thanks & Best Regards,
Tong Ning

Hello Dirk Venken,
Thanks!
What is the best practice about the uses required for Data Service and IPS? (in one user or two different user.)
Regards,
Tong Ning

Platform services PCI 6733

Bonjour,
Après avoir installé un carte PCI 6733,sous Measurement and Automation, je peux faire l'auto test de la carte (résultat OK), je peux accéder au panneau de test et l'utiliser avec succès, je peux créer une tache type génération de tension sur l'une des voies disponibles, mais dès que je veux l'utiliser en cliquant sur le bouton exécuter cela me renvoi l'erreur -50400, NI platform services : le transfert n'a pas pu être achevé dans la période de timeout ou le nombre spécifié de tentatives. je précise que je n'ai modifié à ce stade aucun des paramètres fixés par défaut lors de la création de la tache. Le problème reste le même lorsque je cherche à utiliser l'un des exemples fournis avec labview. Je pense à un problème d'installation. Je suis sous seven pro 64 bits, et j'ai testé avec le NIDAQ9.0.2 fournit sur le cd de la carte, avec la version 9.1.7 et 9.2.2.
Comment trouver l'origine de mon problème qui doit être du à une mauvaise utilisation de ma part (pour info, je n'ai jamais eu de soucis avec XP SP2 et la version 4.4.1f0 de measure and automation).
Merci pour vos éclairement ou suggestion de test.
Cordialement,

Bonjour,
Il s'agit surement d'un service qui n'a pas du s'installer correctement, je vous invite à réaliser les mêmes opérations que dans ce post:
http://forums.ni.com/t5/Discussions-de-produit-de-NI/Probl%C3%A8me-de-carte-NI-PXIe-6672-timing-modu...
Cordialement,
Da Helmut

Diff b/w Web service and window service

What is the difference between web service and window service, whether the both are same or not, Give some explain about that each one and give some examples also.

An XML Web service is a component that implements program
logic and provides functionality for diseparate
applications. These applications use standard protocols,
such as HTTP, XML, and SOAP, to access the functionality.
XML Web services use XML-based messaging to send and
receive data, which enables heterogeneous applications to
interoperate with each other. You can use XML Web services
to integrate applications that are written in different
programming languages and deployed on different platforms.
In addition, you can deploy XML Web services within an
intranet as well as on the Internet. While the Internet
brings users closer to organizations, XML Web services
allow organizations to integrate their applications.
A Windows service starts much before any user logs in to
the system (if it has been setup to start at boot up
process). A Windows service can also be setup in such a way
that it requires a user to start it manually ? the ultimate
customization!
Windows services run as background processes. These
applications do not have a user interface, which makes them
ideal for tasks that do not require any user interaction.
You can install a Windows service on any server or computer
that is running Windows 2000, Windows XP, or Windows NT.
You can also specify a Windows service to run in the
security context of a specific user account that is
different from the logged on user account or the default
computer account. For example, you can create a Windows
service to monitor performance counter data and react to
threshold values in a database.

Job for httpd.service failed. See 'systemctl status httpd.service' and

Hello,
I am the problem. I change "/etc/httpd/conf/httpd.conf" to install php5 on apache.
sudo systemctl start httpd
Job for httpd.service failed. See 'systemctl status httpd.service' and 'journalctl -xn' for details.
systemctl status httpd.service
● httpd.service - Apache Web Server
Loaded: loaded (/usr/lib/systemd/system/httpd.service; enabled)
Active: failed (Result: exit-code) since lun. 2014-08-25 12:19:31 CEST; 1min 18s ago
Process: 2208 ExecStop=/usr/bin/apachectl graceful-stop (code=exited, status=1/FAILURE)
Process: 2433 ExecStart=/usr/bin/apachectl start (code=exited, status=1/FAILURE)
Main PID: 2060 (code=exited, status=0/SUCCESS)
août 25 12:19:31 creaprog apachectl[2433]: httpd: Syntax error on line 66 o...y
août 25 12:19:31 creaprog systemd[1]: httpd.service: control process exite...=1
août 25 12:19:31 creaprog systemd[1]: Failed to start Apache Web Server.
août 25 12:19:31 creaprog systemd[1]: Unit httpd.service entered failed state.
Hint: Some lines were ellipsized, use -l to show in full.
cat /etc/httpd/conf/httpd.conf
# This is the main Apache HTTP server configuration file. It contains the
# configuration directives that give the server its instructions.
# See <URL:http://httpd.apache.org/docs/2.4/> for detailed information.
# In particular, see
# <URL:http://httpd.apache.org/docs/2.4/mod/directives.html>
# for a discussion of each configuration directive.
# Do NOT simply read the instructions in here without understanding
# what they do. They're here only as hints or reminders. If you are unsure
# consult the online docs. You have been warned.
# Configuration and logfile names: If the filenames you specify for many
# of the server's control files begin with "/" (or "drive:/" for Win32), the
# server will use that explicit path. If the filenames do *not* begin
# with "/", the value of ServerRoot is prepended -- so "logs/access_log"
# with ServerRoot set to "/usr/local/apache2" will be interpreted by the
# server as "/usr/local/apache2/logs/access_log", whereas "/logs/access_log"
# will be interpreted as '/logs/access_log'.
# ServerRoot: The top of the directory tree under which the server's
# configuration, error, and log files are kept.
# Do not add a slash at the end of the directory path. If you point
# ServerRoot at a non-local disk, be sure to specify a local disk on the
# Mutex directive, if file-based mutexes are used. If you wish to share the
# same ServerRoot for multiple httpd daemons, you will need to change at
# least PidFile.
ServerRoot "/srv/http"
# Mutex: Allows you to set the mutex mechanism and mutex file directory
# for individual mutexes, or change the global defaults
# Uncomment and change the directory if mutexes are file-based and the default
# mutex file directory is not on a local disk or is not appropriate for some
# other reason.
# Mutex default:/run/httpd
# Listen: Allows you to bind Apache to specific IP addresses and/or
# ports, instead of the default. See also the <VirtualHost>
# directive.
# Change this to Listen on specific IP addresses as shown below to
# prevent Apache from glomming onto all bound IP addresses.
#Listen 12.34.56.78:80
Listen 80
# Dynamic Shared Object (DSO) Support
# To be able to use the functionality of a module which was built as a DSO you
# have to place corresponding `LoadModule' lines at this location so the
# directives contained in it are actually available _before_ they are used.
# Statically compiled modules (those listed by `httpd -l') do not need
# to be loaded here.
# Example:
# LoadModule foo_module modules/mod_foo.so
LoadModule authn_file_module modules/mod_authn_file.so
#LoadModule authn_dbm_module modules/mod_authn_dbm.so
#LoadModule authn_anon_module modules/mod_authn_anon.so
#LoadModule authn_dbd_module modules/mod_authn_dbd.so
#LoadModule authn_socache_module modules/mod_authn_socache.so
LoadModule authn_core_module modules/mod_authn_core.so
LoadModule authz_host_module modules/mod_authz_host.so
LoadModule authz_groupfile_module modules/mod_authz_groupfile.so
LoadModule authz_user_module modules/mod_authz_user.so
#LoadModule authz_dbm_module modules/mod_authz_dbm.so
#LoadModule authz_owner_module modules/mod_authz_owner.so
#LoadModule authz_dbd_module modules/mod_authz_dbd.so
LoadModule authz_core_module modules/mod_authz_core.so
#LoadModule authnz_ldap_module modules/mod_authnz_ldap.so
LoadModule access_compat_module modules/mod_access_compat.so
LoadModule auth_basic_module modules/mod_auth_basic.so
#LoadModule auth_form_module modules/mod_auth_form.so
#LoadModule auth_digest_module modules/mod_auth_digest.so
#LoadModule allowmethods_module modules/mod_allowmethods.so
#LoadModule file_cache_module modules/mod_file_cache.so
#LoadModule cache_module modules/mod_cache.so
#LoadModule cache_disk_module modules/mod_cache_disk.so
#LoadModule cache_socache_module modules/mod_cache_socache.so
#LoadModule socache_shmcb_module modules/mod_socache_shmcb.so
#LoadModule socache_dbm_module modules/mod_socache_dbm.so
#LoadModule socache_memcache_module modules/mod_socache_memcache.so
#LoadModule watchdog_module modules/mod_watchdog.so
#LoadModule macro_module modules/mod_macro.so
#LoadModule dbd_module modules/mod_dbd.so
#LoadModule dumpio_module modules/mod_dumpio.so
#LoadModule echo_module modules/mod_echo.so
#LoadModule buffer_module modules/mod_buffer.so
#LoadModule data_module modules/mod_data.so
#LoadModule ratelimit_module modules/mod_ratelimit.so
LoadModule reqtimeout_module modules/mod_reqtimeout.so
#LoadModule ext_filter_module modules/mod_ext_filter.so
#LoadModule request_module modules/mod_request.so
LoadModule include_module modules/mod_include.so
LoadModule filter_module modules/mod_filter.so
#LoadModule reflector_module modules/mod_reflector.so
#LoadModule substitute_module modules/mod_substitute.so
#LoadModule sed_module modules/mod_sed.so
#LoadModule charset_lite_module modules/mod_charset_lite.so
#LoadModule deflate_module modules/mod_deflate.so
#LoadModule xml2enc_module modules/mod_xml2enc.so
#LoadModule proxy_html_module modules/mod_proxy_html.so
LoadModule mime_module modules/mod_mime.so
#LoadModule ldap_module modules/mod_ldap.so
LoadModule log_config_module modules/mod_log_config.so
#LoadModule log_debug_module modules/mod_log_debug.so
#LoadModule log_forensic_module modules/mod_log_forensic.so
#LoadModule logio_module modules/mod_logio.so
#LoadModule lua_module modules/mod_lua.so
LoadModule env_module modules/mod_env.so
#LoadModule mime_magic_module modules/mod_mime_magic.so
#LoadModule cern_meta_module modules/mod_cern_meta.so
#LoadModule expires_module modules/mod_expires.so
LoadModule headers_module modules/mod_headers.so
#LoadModule ident_module modules/mod_ident.so
#LoadModule usertrack_module modules/mod_usertrack.so
#LoadModule unique_id_module modules/mod_unique_id.so
LoadModule setenvif_module modules/mod_setenvif.so
LoadModule version_module modules/mod_version.so
#LoadModule remoteip_module modules/mod_remoteip.so
LoadModule proxy_module modules/mod_proxy.so
LoadModule proxy_connect_module modules/mod_proxy_connect.so
LoadModule proxy_ftp_module modules/mod_proxy_ftp.so
LoadModule proxy_http_module modules/mod_proxy_http.so
LoadModule proxy_fcgi_module modules/mod_proxy_fcgi.so
LoadModule proxy_scgi_module modules/mod_proxy_scgi.so
#LoadModule proxy_fdpass_module modules/mod_proxy_fdpass.so
LoadModule proxy_wstunnel_module modules/mod_proxy_wstunnel.so
LoadModule proxy_ajp_module modules/mod_proxy_ajp.so
LoadModule proxy_balancer_module modules/mod_proxy_balancer.so
LoadModule proxy_express_module modules/mod_proxy_express.so
#LoadModule session_module modules/mod_session.so
#LoadModule session_cookie_module modules/mod_session_cookie.so
#LoadModule session_crypto_module modules/mod_session_crypto.so
#LoadModule session_dbd_module modules/mod_session_dbd.so
LoadModule slotmem_shm_module modules/mod_slotmem_shm.so
#LoadModule slotmem_plain_module modules/mod_slotmem_plain.so
#LoadModule ssl_module modules/mod_ssl.so
#LoadModule dialup_module modules/mod_dialup.so
LoadModule lbmethod_byrequests_module modules/mod_lbmethod_byrequests.so
LoadModule lbmethod_bytraffic_module modules/mod_lbmethod_bytraffic.so
LoadModule lbmethod_bybusyness_module modules/mod_lbmethod_bybusyness.so
LoadModule lbmethod_heartbeat_module modules/mod_lbmethod_heartbeat.so
LoadModule mpm_event_module modules/mod_mpm_event.so
LoadModule unixd_module modules/mod_unixd.so
#LoadModule heartbeat_module modules/mod_heartbeat.so
#LoadModule heartmonitor_module modules/mod_heartmonitor.so
#LoadModule dav_module modules/mod_dav.so
LoadModule status_module modules/mod_status.so
LoadModule autoindex_module modules/mod_autoindex.so
#LoadModule asis_module modules/mod_asis.so
#LoadModule info_module modules/mod_info.so
#LoadModule suexec_module modules/mod_suexec.so
#LoadModule cgid_module modules/mod_cgid.so
#LoadModule cgi_module modules/mod_cgi.so
#LoadModule dav_fs_module modules/mod_dav_fs.so
#LoadModule dav_lock_module modules/mod_dav_lock.so
#LoadModule vhost_alias_module modules/mod_vhost_alias.so
LoadModule negotiation_module modules/mod_negotiation.so
LoadModule dir_module modules/mod_dir.so
#LoadModule imagemap_module modules/mod_imagemap.so
#LoadModule actions_module modules/mod_actions.so
#LoadModule speling_module modules/mod_speling.so
LoadModule userdir_module modules/mod_userdir.so
LoadModule alias_module modules/mod_alias.so
#LoadModule rewrite_module modules/mod_rewrite.so
#Load php5 module
LoadModule php5_module modules/libphp5.so
<IfModule unixd_module>
# If you wish httpd to run as a different user or group, you must run
# httpd as root initially and it will switch.
# User/Group: The name (or #number) of the user/group to run httpd as.
# It is usually good practice to create a dedicated user and group for
# running httpd, as with most system services.
User http
Group http
</IfModule>
# 'Main' server configuration
# The directives in this section set up the values used by the 'main'
# server, which responds to any requests that aren't handled by a
# <VirtualHost> definition. These values also provide defaults for
# any <VirtualHost> containers you may define later in the file.
# All of these directives may appear inside <VirtualHost> containers,
# in which case these default settings will be overridden for the
# virtual host being defined.
# ServerAdmin: Your address, where problems with the server should be
# e-mailed. This address appears on some server-generated pages, such
# as error documents. e.g. [email protected]
ServerAdmin [email protected]
# ServerName gives the name and port that the server uses to identify itself.
# This can often be determined automatically, but we recommend you specify
# it explicitly to prevent problems during startup.
# If your host doesn't have a registered DNS name, enter its IP address here.
#ServerName www.example.com:80
# Deny access to the entirety of your server's filesystem. You must
# explicitly permit access to web content directories in other
# <Directory> blocks below.
<Directory />
AllowOverride none
Require all denied
</Directory>
# Note that from this point forward you must specifically allow
# particular features to be enabled - so if something's not working as
# you might expect, make sure that you have specifically enabled it
# below.
# DocumentRoot: The directory out of which you will serve your
# documents. By default, all requests are taken from this directory, but
# symbolic links and aliases may be used to point to other locations.
DocumentRoot "/srv/http"
<Directory "/srv/http">
# Possible values for the Options directive are "None", "All",
# or any combination of:
# Indexes Includes FollowSymLinks SymLinksifOwnerMatch ExecCGI MultiViews
# Note that "MultiViews" must be named *explicitly* --- "Options All"
# doesn't give it to you.
# The Options directive is both complicated and important. Please see
# http://httpd.apache.org/docs/2.4/mod/core.html#options
# for more information.
Options Indexes FollowSymLinks
# AllowOverride controls what directives may be placed in .htaccess files.
# It can be "All", "None", or any combination of the keywords:
# AllowOverride FileInfo AuthConfig Limit
AllowOverride None
# Controls who can get stuff from this server.
Require all granted
</Directory>
# DirectoryIndex: sets the file that Apache will serve if a directory
# is requested.
<IfModule dir_module>
DirectoryIndex index.html
</IfModule>
# The following lines prevent .htaccess and .htpasswd files from being
# viewed by Web clients.
<Files ".ht*">
Require all denied
</Files>
# ErrorLog: The location of the error log file.
# If you do not specify an ErrorLog directive within a <VirtualHost>
# container, error messages relating to that virtual host will be
# logged here. If you *do* define an error logfile for a <VirtualHost>
# container, that host's errors will be logged there and not here.
ErrorLog "/var/log/httpd/error_log"
# LogLevel: Control the number of messages logged to the error_log.
# Possible values include: debug, info, notice, warn, error, crit,
# alert, emerg.
LogLevel warn
<IfModule log_config_module>
# The following directives define some format nicknames for use with
# a CustomLog directive (see below).
LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined
LogFormat "%h %l %u %t \"%r\" %>s %b" common
<IfModule logio_module>
# You need to enable mod_logio.c to use %I and %O
LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %I %O" combinedio
</IfModule>
# The location and format of the access logfile (Common Logfile Format).
# If you do not define any access logfiles within a <VirtualHost>
# container, they will be logged here. Contrariwise, if you *do*
# define per-<VirtualHost> access logfiles, transactions will be
# logged therein and *not* in this file.
CustomLog "/var/log/httpd/access_log" common
# If you prefer a logfile with access, agent, and referer information
# (Combined Logfile Format) you can use the following directive.
#CustomLog "/var/log/httpd/access_log" combined
</IfModule>
<IfModule alias_module>
# Redirect: Allows you to tell clients about documents that used to
# exist in your server's namespace, but do not anymore. The client
# will make a new request for the document at its new location.
# Example:
# Redirect permanent /foo http://www.example.com/bar
# Alias: Maps web paths into filesystem paths and is used to
# access content that does not live under the DocumentRoot.
# Example:
# Alias /webpath /full/filesystem/path
# If you include a trailing / on /webpath then the server will
# require it to be present in the URL. You will also likely
# need to provide a <Directory> section to allow access to
# the filesystem path.
# ScriptAlias: This controls which directories contain server scripts.
# ScriptAliases are essentially the same as Aliases, except that
# documents in the target directory are treated as applications and
# run by the server when requested rather than as documents sent to the
# client. The same rules about trailing "/" apply to ScriptAlias
# directives as to Alias.
ScriptAlias /cgi-bin/ "/srv/http/cgi-bin/"
</IfModule>
<IfModule cgid_module>
# ScriptSock: On threaded servers, designate the path to the UNIX
# socket used to communicate with the CGI daemon of mod_cgid.
#Scriptsock cgisock
</IfModule>
# "/srv/http/cgi-bin" should be changed to whatever your ScriptAliased
# CGI directory exists, if you have that configured.
<Directory "/srv/http/cgi-bin">
AllowOverride None
Options None
Require all granted
</Directory>
<IfModule mime_module>
# TypesConfig points to the file containing the list of mappings from
# filename extension to MIME-type.
TypesConfig conf/mime.types
# AddType allows you to add to or override the MIME configuration
# file specified in TypesConfig for specific file types.
#AddType application/x-gzip .tgz
# AddEncoding allows you to have certain browsers uncompress
# information on the fly. Note: Not all browsers support this.
#AddEncoding x-compress .Z
#AddEncoding x-gzip .gz .tgz
# If the AddEncoding directives above are commented-out, then you
# probably should define those extensions to indicate media types:
AddType application/x-compress .Z
AddType application/x-gzip .gz .tgz
# AddHandler allows you to map certain file extensions to "handlers":
# actions unrelated to filetype. These can be either built into the server
# or added with the Action directive (see below)
# To use CGI scripts outside of ScriptAliased directories:
# (You will also need to add "ExecCGI" to the "Options" directive.)
#AddHandler cgi-script .cgi
# For type maps (negotiated resources):
#AddHandler type-map var
# Filters allow you to process content before it is sent to the client.
# To parse .shtml files for server-side includes (SSI):
# (You will also need to add "Includes" to the "Options" directive.)
#AddType text/html .shtml
#AddOutputFilter INCLUDES .shtml
</IfModule>
# The mod_mime_magic module allows the server to use various hints from the
# contents of the file itself to determine its type. The MIMEMagicFile
# directive tells the module where the hint definitions are located.
#MIMEMagicFile conf/magic
# Customizable error responses come in three flavors:
# 1) plain text 2) local redirects 3) external redirects
# Some examples:
#ErrorDocument 500 "The server made a boo boo."
#ErrorDocument 404 /missing.html
#ErrorDocument 404 "/cgi-bin/missing_handler.pl"
#ErrorDocument 402 http://www.example.com/subscription_info.html
# MaxRanges: Maximum number of Ranges in a request before
# returning the entire resource, or one of the special
# values 'default', 'none' or 'unlimited'.
# Default setting is to accept 200 Ranges.
#MaxRanges unlimited
# EnableMMAP and EnableSendfile: On systems that support it,
# memory-mapping or the sendfile syscall may be used to deliver
# files. This usually improves server performance, but must
# be turned off when serving from networked-mounted
# filesystems or if support for these functions is otherwise
# broken on your system.
# Defaults: EnableMMAP On, EnableSendfile Off
#EnableMMAP off
#EnableSendfile on
# Supplemental configuration
# The configuration files in the conf/extra/ directory can be
# included to add extra features or to modify the default configuration of
# the server, or you may simply copy their contents here and change as
# necessary.
# Server-pool management (MPM specific)
Include conf/extra/httpd-mpm.conf
# Multi-language error messages
Include conf/extra/httpd-multilang-errordoc.conf
# Fancy directory listings
Include conf/extra/httpd-autoindex.conf
# Language settings
Include conf/extra/httpd-languages.conf
# User home directories
Include conf/extra/httpd-userdir.conf
# Real-time info on requests and configuration
#Include conf/extra/httpd-info.conf
# Virtual hosts
#Include conf/extra/httpd-vhosts.conf
# Local access to the Apache HTTP Server Manual
#Include conf/extra/httpd-manual.conf
# Distributed authoring and versioning (WebDAV)
#Include conf/extra/httpd-dav.conf
# Various default settings
Include conf/extra/httpd-default.conf
# PHP settings
Include conf/extra/php5_module.conf
# Configure mod_proxy_html to understand HTML4/XHTML1
<IfModule proxy_html_module>
Include conf/extra/proxy-html.conf
</IfModule>
# Secure (SSL/TLS) connections
#Include conf/extra/httpd-ssl.conf
# Note: The following must must be present to support
# starting without SSL on platforms with no /dev/random equivalent
# but a statically compiled-in mod_ssl.
<IfModule ssl_module>
SSLRandomSeed startup builtin
SSLRandomSeed connect builtin
</IfModule>
# uncomment out the below to deal with user agents that deliberately
# violate open standards by misusing DNT (DNT *must* be a specific
# end-user choice)
#<IfModule setenvif_module>
#BrowserMatch "MSIE 10.0;" bad_DNT
#</IfModule>
#<IfModule headers_module>
#RequestHeader unset DNT env=bad_DNT
#</IfModule>
Thanks, sorry my english is bad .
Last edited by Creaprog (2014-08-25 10:25:17)

I just noticed the exact same thing. It turns out that the httpd-ssl.conf file on my system is still the old v2.2 syntax, which means that the SSLMutex directive is still in there. This is an invalid directive after 2.2.
This is where things get interesting. At first, I simply thought I had forgotten to merge httpd-ssl.conf.pacnew after apache had been upgraded to 2.4. However, when I check my pacman.log, it appears that httpd-ssl.conf was never upgraded when apache went to 2.4 - (2.2.26-1 -> 2.4.7-1). There was never a pacnew file generated to be merged.
I took a look at the apache package via the abs and the "proper" httpd-ssl.conf is certainly in there, so why pacman never created a pacnew file is a mystery.
Anyway, to fix this: pull the httpd-ssl.conf from the apache package, either from your cache, using the abs and building it, or (I think) pacman may re-install it if you move the file to a backup location (not sure about this). Then merge your original httpd-ssl-conf with the new one.

Sharepoint 2013 search error - The search application 'Search Service Application 1' on server is not provisioned.Confirm that the Microsoft SharePoint Foundation Timer service and Central Administration service are running on the server.

Hi All,
I'm getting the below error in My SHarepoint 2013 search Administration page.
Crawler background activity - The search application 'Search Service Application 1' on server "" is not provisioned. Confirm that the Microsoft SharePoint Foundation Timer service and Central Administration service are running
on the server.
and when i click on Crawl Log and content source
it throws the below error
The search service is currently offline. Visit the Services on Server page in SharePoint Central Administration to verify whether
the service is enabled. This might also be because an indexer move is in progress
When i check the search status
Get-SPEnterpriseSearchServiceInstance, it shows all the components are online.
As of now search service application is online and search is working.But not sure why it throws the above error.
I have restarted timer service,search service in services.msc and cleared the sharepoint cache as well.
But no luck,This is happening in my prodcution environment.
Any help will be greatly appreciated.
There are the logs i have found
05/23/2014 13:03:22.71 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (GET:http://dca-app-617:90/_admin/search/listcontentsources.aspx?appid=e830c1b3%2Dc3e4%2D4097%2D85fd%2Daa5248346d2e) d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.71 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Foundation Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=, ClaimsCount=0 d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.73 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Foundation Logging Correlation Data xmnv Medium Site=/ d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.79 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Server Search Administration djs2 High [Forced due to logging gap, cached @ 05/23/2014 13:03:22.76, Original Level: VerboseEx] {0} d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.79 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Server Database 8acb High [Forced due to logging gap, Original Level: VerboseEx] Reverting to process identity d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.80 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Server Search Administration djj1 High Unable to find application 'b9c8106c-c7ed-4eb3-96c9-ae1881ffb695' d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.82 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Server Search Administration djj1 High Unable to find application 'b9c8106c-c7ed-4eb3-96c9-ae1881ffb695' d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.82 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Foundation General 8nca Medium Application error when access /_admin/search/listcontentsources.aspx, Error=The search service is currently offline. Visit the Services
on Server page in SharePoint Central Administration to verify whether the service is enabled. This might also be because an indexer move is in progress.   at Microsoft.Office.Server.Search.Internal.UI.SearchCentralAdminPageBase.ErrorHandler(Object
sender, EventArgs e)     at Microsoft.Office.Server.Search.Internal.UI.SearchCentralAdminPageBase.OnError(EventArgs e)     at System.Web.UI.Page.HandleError(Exception e)     at System.Web.UI.Page.ProcessRequestMain(Boolean
includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)     at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()     at System.Web.HttpApplication.ExecuteStep(IExecutionStep
step, Boolean& completedSynchronously) d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.82 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Foundation Runtime tkau Unexpected Microsoft.SharePoint.SPException: The search service is currently offline. Visit the Services on Server page in SharePoint Central
Administration to verify whether the service is enabled. This might also be because an indexer move is in progress.    at Microsoft.Office.Server.Search.Internal.UI.SearchCentralAdminPageBase.ErrorHandler(Object sender, EventArgs e)
at Microsoft.Office.Server.Search.Internal.UI.SearchCentralAdminPageBase.OnError(EventArgs e)     at System.Web.UI.Page.HandleError(Exception e)     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint,
Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)     at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()     at System.Web.HttpApplication.ExecuteStep(IExecutionStep
step, Boolean& completedSynchronously) d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.82 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Foundation General ajlz0 High Getting Error Message for Exception Microsoft.SharePoint.SPException: The search service is currently offline. Visit the Services on
Server page in SharePoint Central Administration to verify whether the service is enabled. This might also be because an indexer move is in progress.     at Microsoft.Office.Server.Search.Internal.UI.SearchCentralAdminPageBase.ErrorHandler(Object
sender, EventArgs e)     at Microsoft.Office.Server.Search.Internal.UI.SearchCentralAdminPageBase.OnError(EventArgs e)     at System.Web.UI.Page.HandleError(Exception e)     at System.Web.UI.Page.ProcessRequestMain(Boolean
includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)     at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()     at System.Web.HttpApplication.ExecuteStep(IExecutionStep
step, Boolean& completedSynchronously) d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.82 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Foundation General aat87 Monitorable  d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.82 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Foundation DistributedCache ah24q Unexpected SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts are present in the farm. d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.82 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Foundation DistributedCache ah24w Unexpected Unexpected Exception in SPDistributedCachePointerWrapper::InitializeDataCacheFactory for usage 'DistributedViewStateCache'
- Exception 'System.InvalidOperationException: SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts present in the farm.     at Microsoft.SharePoint.DistributedCaching.SPDistributedCachePointerWrapper.InitializeDataCacheFactory()'. d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.82 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Foundation General ajb4s Monitorable ViewStateLog: Failed to write to the velocity cache:
http://dca-app-617:90/_admin/search/listcontentsources.aspx?appid=e830c1b3-c3e4-4097-85fd-aa5248346d2e d4c6939c-b10d-4000-6d95-14caeefe67df
05/23/2014 13:03:22.82 w3wp.exe (0x46E70) 0x4CBA4 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://dca-app-617:90/_admin/search/listcontentsources.aspx?appid=e830c1b3%2Dc3e4%2D4097%2D85fd%2Daa5248346d2e)).
Execution Time=109.695855199474 d4c6939c-b10d-4000-6d95-14caeefe67df
Anil Loka

Please try below mentioned steps:
1. Central Administration > Monitoring > Review job definitions > Look for following timer job "Application Server Administration Service Timer Job" > Disable
2. Then open windows administrative services (services.msc), stop SharePoint Timer Service
3. Clear SharePoint Timer configuration cache by following steps mentioned in below blog:
http://blogs.msdn.com/b/jamesway/archive/2011/05/23/sharepoint-2010-clearing-the-configuration-cache.aspx
4. Start SharePoint Timer Service and give it a few seconds so that the new XML files from the location you deleted then are re-populated.
5.Central Administration > Monitoring > Review job definitions > Look for following timer job "Application Server Administration Service" Timer Job > Enable
Please ensure that you mark a question as Answered once you receive a satisfactory response.

What is the different between Sharepoint fast search service and Sql server fulltext search?

HI ,
I want to kow what is the different between Sharepoint fast search service and Sql server fulltext search?
Or Can I abstract the Sharepoint fast search from the Sharepoint platform as a isolate component?
Thank you.
James

They are very, very different beasts.
Firstly FAST Search for SharePoint is the old name for the product and is only relevant for SharePoint 2010 not 2013. It got merged into the standard SharePoint search for the 2013 release.
SharePoint search is aimed at providing a Bing or Google like experience for your intranet content, as well as providing some nifty features that are purely SharePoint releated along the way. That means it can crawl SharePoint content, file shares,
outlook mailboxes, internal and external websites and probably fifty other different things if you really tried. Whilst i'm not an expert on SQL full text search I believe it's intended to provide a search feature for content held within SQL databases
and tables.
Can you run SharePoint purely for Search? Yes, definitely.

Slow service and dre4adful customer service

I was enticed to the BT infinity service from an existing ADSL provider with the promise of additional speed. Not the full 20/10 but 17/2. I actually get 6.5/0.6 unfortunately after a catalogue of dreadful customer service and bad technical support I am faced with no other alternative than to open a case with the Ombudsman for communications.
My post is to warn others who get suckered into the promise of a faster connection from BT. The fact is that infinity is no better than ADSL unless you are next to the cabinet or exchange. Same scenario as ADSL. The bad thing is that although the 1st engineer correctly diagnosed the issue immediately after installation BT continued to send another 7 engineers to look into the issue. The tech buddies at the call centre have no idea on what to do other than send another engineer and assure me they are work hard to resolve my issues. The fact is that the call centre staff do not understand the complaint procedure nor can they escalate issues to get a resolution.
After nearly 2 months of being told to re-boot my router and many engineer visits the UK customer agent has finally conceded that the cable is too old to carry a reliable digital signal and that it is too costly for BT Open reach to replace it. Although I am paying for an infinity service I should accept that due to the inferior quality of the BT network I am getting as good as it gets.
I am sorry to say I do not accept that the old antiquated cables that provide the phone service are not up to the job and can be left in place as it is too expensive to replace. Surely every technology company expects to invest in delivering the service they offer their customers and asking me to accept an inferior service but still pay the full price is unacceptable. I do not live out in the sticks I live in a large town. My previous ADSL provider gave a better speed than infinity provides.
I was told by BT that it would not be recommended to take this case to the Ombudsman as it is unlikely I will get anywhere. My view is that if everyone took this stance then the Ombudsman would have no visibility of the poor service BT are providing and their inability to update their infrastructure to meet their obligations. Not only is the speed way too slow the customer service that BT provides is among the worst of any company I have dealt with. Given the size of BT I would have hoped for a better escalation system. Sadly there is no alternative to BT unless Virgin runs by your door as all providers have to utilise the antiquated BT network. They may have spent loads on Century 21 but they missed the final section of cable.
BT has agreed that they are unable to resolve my problem. I have requested a ‘Deadlock’ letter but apparently only special authorised people can issue these and none are available for a few days! So it appears that even when BT have admitted they are at the end of their trouble shooting they are still reluctant to issue the final letter to prove it and allow me to take the next step.
All of this is a sad state of affairs making me back away from BT for any services.

Absolutely accept they do not have to provide. However, once an offer has been made and accepted they should have an obligation to deliver on their commitment. If they had never offered me the service at the speed greater than the ADSL I would have stayed put. I do not see how BT can hide behind outdated infrastructure in the 21st century in a built up area and with consumers having NO choice as Virgin is the only competition.
Above this the biggest issue is the appalling customer service. If fact NO customer service. All they have is a tech help line staffed by people trained to speak nicely and ask you to switch off the router or wait for 48 hours for the new profile to take effect. All this given it was never going to work and they knew it. They do constantly call back at the rate of 3 times a day to enquire if the problem is solved tasking no notice of the request to call my mobile phone and harassing my wife at home who has no idea what they are talking about! At one stage she threatened to report them as a nuisance caller!
The problem was diagnosed on the first visit and if they had any tech staff with any knowledge they should have said from the start don’t waste hours talking to our tech buddies ‘cos it’s as good as it gets.
I do not think any of this is unreasonable as I’m just asking for what I am paying for no more or less and an efficient way to get the issue resolved.
I would like to add that eventually after constant complaining and even filling in the complaint form on the web site, that never recvd a reply, I was called by a very helpful lady named Emma who did agree immediately the issue was the aluminium cable that was unable to carry a digital signal. She contacted Open Reach and they performed more tests to absolutely confirm the cable was at fault and they would not replace it. She said there was nothing else that could be done and as GBP28.00 PCM was what I would pay for ADSL I should agree to keep what I had and just accept it.
BT need to understand that a digital service is where we are and if they want to be in the game they need to invest in delivering it or just accept that Virgin have it nailed and leave it all to them and the rest who might not want Virgin will just stick with a slow service.

Unable to restart the Microsoft Software Protection Platform service from command line - Win81 MS Office 2013 SP1

I'm unable to restart the Microsoft Software Protection Platform service on a Windows 8.1 laptop for MS Office 2013 SP1 (32-bit) using the following command:
cscript ospp.vbs /osppsvcrestart (issued from C:\Program Files (x86)\Microsoft Office\Office15)
When this is run, a window appears with the title ospp.vbs and the text "Error: The Software Protection Platform service is not installed"
I verified that the service is installed in services.msc, and was able to manually stop and restart the SPP service in the Services console without issue.
The command runs correctly when restarting the MS Office 2013 SPP on Windows 7 devices.
Has anyone else seen this or have a solution for it?
The reason that I am attempting to restart the service from the command line is because this command is part of a script to change the KMS server IP Address used by OSPP prior to software activation.
The only other options that I have at this time is to ask the users to reboot, or manually force a reboot. This is both time consuming and disruptive to the users.
The Fix It tool to remove MS Office 2013 was run, and the MS Office 2013 software was successfully reinstalled after a reboot. The software was successfully activated. When the command was run, it produced the same exact error.

Hi,
I am able to reproduce this on my own machine, but in my case, I don't see the specific service running in the Services console.
I would like first confirm that whether you've the right service running on your Windows 8.1 system. The display name of this service should be "Office Software Protection Platform", service name is "osppsvc".
You can also check this by going to below path where you should see the executable file (OSPPSVC.EXE) if the service is installed on your system (in my case, the folder is empty):
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

TS1627 iCal on my MacBook Pro won't sync with iCal on the iPhone and visa versa

Just got a new iPhone 5 and now iCal on my MacBook Pro won't sync with iCal on the iPhone and visa versa

Hi Jetjuice!
I have an article that can help you troubleshoot this issue a little further and can provide you with some more steps to take in attempting to resolve this issue:
Sync Services: Advanced troubleshooting for contact and calendar syncing
http://support.apple.com/kb/ts2481
That article has an extensive list of steps to perform in attempting to get the calendar to sync again, and those steps should help you resolve the issue. Thanks for using the Apple Support Communities!
Cheers,
Braden

Verizon cuts service and cant figure out how to turn it back on

On Wednesday, my Internet service wasn't working. After 3 hours of phone calls and chats, it was determined I had
an alleged copyright violation and your company wanted me to watch a video that was made impossible to get to, as
your company automatically tampered with my internet service, not allowing me to do anything on the Internet until
an associate gave me a 10th link to try. To top it off, your company couldn't even get me to the link to show me
my alleged issue.
I decided I wanted to cancel my account due to your company deciding when I could have Internet and for being
incompetent with customer service. That was only the beginning of my frustration.
I received a retention email that of course didn't work by clicking through like it was supposed to. The email was
to save 25$ off of my bill. After spending an hour with retention, I decided to stay. The rep assured me my
account would not be disconnected and the savings would reflect on my next billing cycle.
At 4 am Saturday morning my internet was shut off while I was doing an assignment for my Bachelor's degree. After 4
hours of Internet chats and phone calls, it was determined that the cancellation had gone through anyways. A
customer service rep put in another order for me to have my service turned back on, and I was assured that it
would be on by 5pm, midnight at the latest.
The following day the service was still not on. I spent another three hours on the phone before it was determined
that i could not sign the terms and service, because my internet was disconnected. I was directed towards a
manager, who told me they would need to put in an order yet again. He also told me he would not honor the
retention email I had been sent to save the 25$. After two days of no services and 10 hours of phone calls and chats,
Verizon wasn't going to honor their word.
I yanked all of my equipment out of my house and returned it to a Verizon store, where I spent another two hours
on the phone with customer service because my account was still not showing disconnected even though my services
were no longer working, and the employees at the store have no control over customer service issues.I was finally
able to return my equipment and was told a manager would contact me the next day about my issues.
Next day no contact. I call the direct retention line given to me at the store and spend another hour and a half
on the phone with a rep. She doesn't understand why I am having such problems. She opens a new account for me,
hoping to fix my issues, setting up a tech appointment for Wednesday between 8am and 4pm. She informs me I will
now need to pay a rental fee for my router which I never had to pay before. To keep me as a customer she tells me
all of my prior credits will be added to my bill, plus 10$ for the router fee.
So here I think I am in the clear finally, but I realize the router I am renting for 8$ is only 2$ off a month
from the quantum router with 5ghz band. So I check my email for the confirmation code I received for new services.
It doesn't match the code given to me from the rep. I click through it and it tries to make me schedule an
appointment for a tech to come out to install service. I already did that with the retention agent. I don't follow
through with the email because the information looks wrong. I try to call the retention line back (only two hours
later) only to receive the message that the number is a non-working Verizon number. Weird, only two hours ago I
was on it for over an hour with no problem. Sure seems to me I am blocked from the number, and I will try tomorrow
from a different phone number to verify this.
I call up customer service which results in my 12th phone call to your company in a matter of 4 days and spend
another three hours on the phone trying to figure out why Verizon has no records of EITHER confirmation number I
received just 2 hours prior. I am hung up on 3 times, including by a manager who transferred me to their Air team
(what the hell is that?) because he couldn't even figure out for me if I had a tech coming out to me on Wednesday
morning. As of right now, I have no idea if I will be set up for service on Wednesday, and apparently neither does
Verizon.
I already paid for this month in advance, and have no faith in receiving a timely refund, therefore I have
disputed my credit card payment. The last resolution I was given was to put in yet ANOTHER order and see how that
one goes. I have no more time to receive the most horrible customer service I have EVER received. Tomorrow I will
be emailing this post to every corporate email address I can find for Verizon via the Internet and I will be
calling every corporate phone number I can find as well. No customer deserves this kind of treatment, especially a
customer who paid on time every day for the two years while the bill was in his name, and has used the service in
the DC area for over 5 years.
Call times:
March 17th
6:52 pm - 22 minutes
March 18th
12:38 am - 43 minutes
2:21 am - 20 minutes
3:54 pm - 75 minutes
March 21st
5:00 am - 20 minutes
11:21 am - 55 minutes
March 22nd
2:21 am 5 minutes
2:26 pm - 46 minutes
3:56 pm - 41 minutes
March 23rd
1:57 pm - 52 minutes
5:03 pm - 43 minutes
5:47 pm - 25 minutes
Over 7 hours total, not including logged internet chats, still no resolution. I still don't even know if I have an appointment for a tech visit on Wednesday between 8 am and 12 pm anymore.
Latest confirmation numbers:
VA11158758805 - at last check still pending to disconnect service even though equipment was returned on the 22nd
VA11158936948 - the number that was supposed to be used for my new account which no longer exists
VA11158947314 - the latest number I received in my email which wanted me to sign a 2 year agreement and set up a new, later tech date. My tech date is this wednesday 8/25/15 between 8 am and 4 pm, and I refuse to sign a two year agreement after all this.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Lack of Customer Service and Faulty Phone Line

Over the last 2 and a half weeks we have suffered variously from lack of broadband/ TV services and land line usage.
During that period the help line has been distinctly unhelpful with either the provision of no information or being told that I would be updated on progress and then not updated. Also, engineers have turned up at our property unannounced even though I was informed that I would be told when they were to arrive.
Also, having eventually had a fault in the pavement outside the house fixed we have now been advised that our internal "socket box" is faulty. We have BT Infinity and the box was installed by BT Open Reach and is the only way we can have BT broadband and we are now advised that the faulty socket is our responsibility.
This information came during a conversation last night when I was advised that I was about to be put through to a call centre manager and then left on hold for 25 minutes and subsequently advised that her call had overrun, but no apology that I had not been advised of why I was on hold.
During that conversation I was advised I could be given £10.00 compensation for having to make 6 or 7 lengthy calls to try and rectify the position at our property even thought there had been extensive time on hold and every time I spoke to someone they gave a different version of events or advice.
I would like the to be advised of the best course of action to have the matter fixed and to make a formal complaint about how the whole saga has been dealt with over the last two and a half weeks.

You can register an official complaint with BT and if it is not resolved satisfactorily with them within 8 weeks then you can take it to the Communications Ombudsman who will progress things and I believe can compel BT to compensate/take certain courses of action.
I also have had a very frustrating time with BT. My phone has never been able to receive calls since switching in August - it goes through to someone elses phone who it appears somehow shares the same number with us.
I have done repeated tests on the phone with BT, initially being told that it wasn't a problem with BT. After a number of calls and online chats, the fault that I'd opened twice was closed as it had timed out.. So I raised a complaint which has still not been finalised and re-opened the fault (again!). Eventually we were available for an engineer to visit on Monday. They said the problem was with BT and would be fixed within 3 working days. Today was the 3rd working day and I received a text saying that the problem had been resolved (it hadn't been) so I re-opened the fault. I then received a further message saying that the problem had been fixed (it still hadn't) but this time there didn't appear to be an option to re-open the fault.
Please can someone advise on how I can re-open this as a fault and get it fixed.

Not able to uninstall or install Platform Services 6.1.3

I need to reinstall Platform Services 6.1.3 to my Windows 7 64.
Unfortunately during un-installation the PC was restarted, and now I'm not able to either install or uninstall it.
I don't see uninstall option in control panel or programs menu, and when I try to install from platformservices613654721_x86_64pc-win32.exe I'm getting error saying that I need to uninstall it first (platform services are installed and need to be uninstalled first)
I tried to remove all PlatformServices keys from registry - it didn't help, probably I didn't find the one to deceive the installer.
I tried system recovery - but it failed because wasn't able to access some files.
So, I'm stuck with this problem which looks simple at first.
Please, help me to remove Platform Services. Is there any option for FORCE uninstall or something? Any way to deceive that "great" installer?
Edited by: PKU on Apr 11, 2013 9:28 PM
Edited by: PKU on Apr 11, 2013 9:29 PM

Check the below links-
Problem with Installing BizTalk
BizTalk 2013 Installation Bug
Got error when reinstall biztalk server
Thanks,
Prashant
Please mark this post accordingly if it answers your query or is helpful.

PXI Platform Services and VISA 3.3.1

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