Question about app itune, it automatically charge money from my card on Apr/24th, but i have not buy any music or any apps on that day!! what's wrong

question about app itune, it automatically charge money from my card on Apr/24th, but i have not buy any music or any apps on that day!! what's wrong ??

Please look at your E-Bill and click report a problem.

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  • Every time I try to download a free or paid app or in iTunes   it asks me for a credit card. (Which i don't have one)  How can i download free apps without a credit card and not reset my apple ID? I already put in 20$!!!!!

    Every time I try to download a free or paid app or in iTunes 
    it asks me for a credit card. (Which i don't have one)
    How can i download free apps without a credit card and not reset my apple ID?
    I already put in 20$!!!!!

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
     Cheers, Tom

  • HT5787 I forgot to answer the secret question camels Store account and you follow the steps in the site account settings but I have not got any mail explains what are the steps involved

    I forgot to answer the secret question camels Store account and you follow the steps in the site account settings but I have not got any mail explains what are the steps involved

    Call your contry's number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • I put  video clips together and added music off of iTunes but it will not attach when I put it on youtube or vimeo. what is wrong.  It plays as I made it on iMovie

    I put  video clips together and added music off of iTunes
    but it will not attach when I put it on youtube or vimeo.
    what is wrong.  It plays as I made it on iMovie

    Thank you all for your replies. Here is what i ended up doing. I cannot afford any 3rd party software so i went to itunes and manually entered all my playlists. As I had indicated my purchased music was on my new computer just not the playlists  and I could not sync my ipod. After I rebuilt all my playlists I tried to restore my ipod to factory defaults/new. All of the steps called for in apple support and elsewhere were not available to me. I connected my ipod, went to my computer, right clicked my ipod, and formatted. That wiped my ipod so when I connected to itunes it then gave me a restore option. I did the restore and all is good in the empire again. I can now buy new music and sync my ipod so I am a happy camper.
    Thanks to all.

  • I have an old mini running os x 10.4 . im about to upgrade to 10.6 (the highest this dinosaur will upgrade to) but i have a ton of music recording software installed and need to know if it will affect it . please help ? any of it

    i have an old mini running os x 10.4 . i'm about to upgrade to 10.6 but have a ton of music and recording software installed and need to know if it will affect any thing i have installed . does newer garageband  work with older gband files ?please help ??

    Sorry about that, yes, 10.5 and 10.6 on Intel can run Firefox 4.
    Here's the process to roll back:
    First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
    Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
    You could install Firefox 3.6 over Firefox 4 (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.
    Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.
    Note: I haven't actually tried this myself!

  • Question about apple itunes store luxembourg charge on Apr 19

    Dear Sir/Madame
    I don't know & not clear about the amount 4,99USD that your system charge my credit card on 19/4/2012 at 11:45:52.
    Pls check & email to me the reason also the details of which app i have dowload.
    Thank you & best regard.
    nhattm

    You're not addressing Apple here. This is a user-to-user technical support forum. Consult the "Contact Us" link found at the bottom right of every page for other contact information.

  • I am owed money from my final bill on my account and have not received payment.

    According to my last bill, I am owed a credit of $64.57. Was told I'd receive a check in the mail and haven't received anything.

    Your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

  • My iTunes Match automatically charged me for a second year when the first year finished.  In spite of that, I have lost all of my playlists on my iPhone.  How can I get them back?

    My iTunes Match automatically charged me for a second year when the first year finished.  In spite of that, I have lost all of my playlists on my iPhone.  How can I get them back?

    Hi,
    No need to post three times!
    Is iTunes Match still turned on on your iPhone? If not, you need to turn it back on.
    If it is still on, go to settings, music app and turn off match- sign out of iTunes Store. Reboot iPhone, sign back into iTunes and turn on match. Poem music app. Does this help?
    jim

  • I have purchased Line Sticker App, iTunes already took money from credit card $2.49 AUD. But I didn't get any and also nothing show on my Line purchased box.

    I have purchased Line Sticker App, iTunes already took money from credit card $2.49 AUD. But I didn't get any and also nothing show on my Line purchased box.

    If you've been charged for the item but not received it then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • So im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?

    so im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?

    This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
    So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs?

  • I have a charge on my bank account from Apple iTunes but I have not purchased anything in over a month!

    Earlier today I imputed my new CC information into my iTunes account so that I could update some previous apps that I had purchased. Apparently due to my previous CC Information having expired I was not able to update my previous purchases (why is that)? Also, I noticed a charge on my account from Apple iTunes but I have not make any recent purchases and I have not received any email receipts stating otherwise. Obviously I will have to cancel my debit card to prevent any further fraudulent charges. Who should I notify at Apple about this to prevent any further criminal activity against myself or others?

    You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes, and have you got any auto-renewing subscriptions ?
    If the charge is on your newly entered card, then each time that you add or change your credit card details on your account then a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If it's a different charge which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

    I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
     Cheers, Tom

  • Hey!  I recently had to reboot my computer and reinstall itunes.  I now want to update my iPad but it is not allowing me to save my apps in my itunes library because it is already connected with my old library from before I rebooted.  What do I do?

    Hey!  I recently had to reboot my computer and reinstall itunes.  I now want to update my iPad but it is not allowing me to save my apps in my itunes library because it is already connected with my old library from before I rebooted.  What do i do?!

    The solution is fairly easy IF the items that you are concerned about are all items that have been obtained from the iTunes Store AND they were all purchased using the same Apple ID.  First, with the iPad disconnected from the computer, fire up iTunes.  Look to the right side top and confirm that that Apple ID is displayed.  If it is not, go to "Account" and log into that ID.  Then, connect the iPad.  Say "yes" to the "Transfer Purchases" choice.  Everything on the iPad will be transferred to the computer's iTunes library.
    If anything goes wrong, you can download all purchased items again with no charge (except movies) provided that you use the same Apple ID.
    If you have been using multiple Apple IDs, it's a bit more complicated.  Post back and we'll go from there.

  • Auto charged money from my account when i"m not buy anything??

    HI Apple,
    Please double check for me why Itunes auto charged money from my account? when I didn't buy any thing from last 2 day? I think that wrong,because i never buy music from itunes. If every day I check my account form bank see my money all gone I will be upset.Please help me to double check again.
    Best Regards,
    Tra-My NGUYEN

    I have the same question. My credit card is charged every few days for varying amounts and I did not purchase anything from iTunes. My credit card bill says Apple ITunes but no other detail is provided to inform me what the charge is for.

  • HT3702 I would like to discontinue my Pandora account subscription. Please discontinue the automatic charge in my credit card.

    I would like to discontinue my Pandora account subscription. Please discontinue the automatic charges on my credit card.
    Carmelo Ledesma

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

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