Question re: FaceTime Preferences

Hi -
I just upgraded my iPhone and MacBook Pro to iOS 8.1 and Yosemite, and found a FaceTime setting/preference that I don't remember being on earlier versions. On both the phone and the notebook, there is the following setting:
The default on both devices is that this setting is checked. But wouldn't it be easier (and less of a data drain) to use the Wi-Fi connection? Can someone explain this and advise me as to whether I should change the setting? Thanks very much,
Shelly

Hi Shelly Friedman1,
Welcome to the Apple Support Communities!
This setting is to allow your computer to make and receive phone calls using your iPhone. It is a new feature in Mac OS X 10.10 Yosemite and iOS 8 called Continuity. For more information please refer to the attached article.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity
Phone calls
With Continuity, you can make and receive cellular phone calls from your iPad, iPod touch, or Mac when your iPhone is on the same Wi-Fi network.
To make and receive phone calls, here's what you need:
Sign in to the same iCloud account on all your devices, including your Mac.
Your iPhone and your iPad or iPod touch need to use iOS 8 or later. Your Mac needs to use OS X Yosemite.
All devices must be on the same Wi-Fi network.
All devices must be signed in to FaceTime using the same iCloud account. This means any device that shares your Apple ID will get your phone calls. Look below for instructions on how to turn off iPhone cellular calls.
Wi-Fi Calling needs to be off. Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.
Cheers,
Joe

Similar Messages

I can't log onto facetime on my mac. My apple ID and password is correct and it is working on my ipad/iphone. My facetime preferences is grayed out and I keep having to turn facetime on. My screen gets stuck on signing in or verifying.

I have used facetime on my mac recently and have not had this problem until today. Facetime seems to have logged out on all of my devices but after putting my password in on my iphone/ipad it is back to normal however my Macbook will not allow me to log in. I also noticed that facetime preferences is grayed and I keep trying to turn facetime on and that is graying out as well. I put in my email and password and I get stuck on "signing in". Or I get past that and I verify my email and password and I get stuck on "verifying" only to get booted back to the sign in page. My OS is up to date, my wifi is on and working and I have no firewall on my home network. I cannot figure out how to fix this. I have tried some previous message troubleshooting such as updating the DNS entry to add 8.8.8.8 and that did not work. I have tried to toggle facetime on and restart but that did not work. I can't delete and reinstall facetime as it is connected to the OS and will not allow you to do that.

I have the same problem. Unfortunately, the troubleshooting link you added has the first step listed as "Verify that FaceTime is enabled in FaceTime > Preferences" which we (the original poster and I) can't do as our Preferences are greyed out. We can't click on them to verify anything.
In FaceTime itself it's verified my apple id (also double checked via the site) and then it says the email is "verified" but then it freezes and after a minute or so it says "Could not verify the email address. Please check your network connection and try again."
After checking the network connection, it still doesn't work. It's rather frustrating as it all worked fine until about a week or two ago.
Any help would be appreciated.
-H

Questions regarding FaceTime: When I call someone, it rings but they can't answer and when someone calls me via FaceTime it won't even ring.

Questions regarding FaceTime: When I call someone, it rings but they can't answer and when someone calls me via FaceTime it won't even ring.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Facetime preferences - no option to enable cellular call

I have upgraded to Yosemite on my MAC . IN facetime preferences i do not see an option to enable the phone cellular calls

I had the same problem and managed to solve it. Tried a bunch of things and not sure which one of them worked. Make sure your computer and phone are on the same wifi network and both logged in under the same iCloud account. Then had to restart my computer and the option then showed up.

How do you get to FaceTime preferences on a macbook

when I facetime or get a facetime on my iphone it is connecting to my macbook as well. how do i get to facetime preferences on the macbook to delete my number from it?

Hey jacbees,
I found this on the FaceTime for Mac page:
If you don’t want to receive calls, just turn FaceTime off in preferences.
Or, you can also edit your "You can be reached for calls at" settings under FaceTime's Preferences:
In FaceTime, choose FaceTime > Preferences. Your contact preferences should appear under "You can be reached for calls at:."
via: iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Welcome to Apple Support Communities!
Regards,
Delgadoh

Where do I change my facetime preferences on my macbook?

where do I change my facetime preferences on my macbook?

When I click on Facetime on the menu bar, nothing happens. And I've tried the command + and also nothing happens. Could you let me know how to access the preferences, or anything about my Facetime account? All that comes us is the address book on the right and the camera picture on the left. Thanks for your help.

Configure LDAP question in Mail Preferences

In trying to troubleshoot my question two posts down, I went to Mail Preferences to confirm I had checked the item that says to "Automatically complete addresses". It was checked. What does the toggle box next to it marked "Configure LDAP" do?
many thx

LDAP is a common directory service. It's typically used for accounts in network environments (e.g. a list of everyone's username and password), but it can also be used as a contact database.
When auto-completing email addresses, Mail can query a LDAP server to find users email addresses - think of it as a central address book rather than your own personal one.
It's more common in large organizations where you don't want hundreds of people having to remember everyone else's email address - add them once to the directory and everyone who's connected to that server will see them. For individual/personal use it's less useful.

A question on FaceTime

Hi Guys,
I need your help.
I always used facetime on my iphone 4 without problems but when i used facetime for the first time on my macbook and came out what you read below.
What does it mean and why i should change my ID password?
Thanks a lot.
"Your Apple ID was used to sign in to FaceTime on a MacBook Pro.
If you have not recently set up a MacBook Pro with your Apple ID, then you should change your Apple ID password"

The answer to your question is in your own question, or better, in the apple´s mail:
"If you have not recently set up a MacBook Pro with your Apple ID, then you should change your Apple ID password"
...you say, if I understood, that this message came out when you used Facetime for the first time, and this is normal that Apple advertise you of that, but this is normal.

TS4185 When trying to activate FaceTime I got code,"Could not sign in.Please check network connections and try again".wi fi connection is wall to wall and I can access everything else.Just can't activate facetime? Menu Facetime/preference is not available

When trying to activate facetime get the message i get "could not sign in. Please check network connections
My Apple ID is correct
tried with a new apple Id ...doesn't work neither
My connection is correct..;
I ve seen that this issue is frequent within mac users
Can anyone bring some help?
Thank you

Hello
Try this... I had the same problem and this worked for me.
Go to your system preferences → network → make sure WI-FI selected → advanced → DNS tab. Add 8.8.8.8 to the DNS servers. Go back to FaceTime and try to verify your account again.
Good luck!

Form question: lock in preferences?

I created my form on my Mac and sent it to a colleague using a PC. When she opened it, her preferences were applied. Is there a way that I can lock in my preferences? For example, I don't want required fields outlined.

You cannot set her preferences, there are document preferences that can be set but not user preferences. As to required fields being outlined, required fields cannot be enforced if they are not outlined then how would a user know they were required. Of course my question is why would we expect a user to know a field is required by outlining them, but that is a different story.

Facetime preferences grayed out

I've been using Macs for 25 years, and I can't recall something more frustrating. I can't get Preferences on Facetime to show up on my parents' iMac while I'm on vacation. It's grayed out. I've spent hours searching forums. Using suggestions from other forums, in order, I tried:
Parameter reset
<reboot>
com.apple.facetime.plist.lockfile deletion from Library > Preferences
(no com.apple.facetime.plist in the directory)
com.apple.FaceTime.savedState/ deletion from Library > Saved Application State
<reboot>
DNS 8.8.8.8 and 8.8.4.4. added
<reboot>
I'm using Facetime 2.0. It's a 1-year old iMac.
Help!

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Question re: Strange Preference folder files

I'm almost afraid to ask but ever since I started freelancing at this place, these empty folders with name configurations like: ›¥¿êi®øˇﬁ¿†}Ò|êkÿê~êøˇﬂßòqT,
appear periodically in my ~/library/preferences.
Was just wondering if anyone knew what they were.
Thanks.

It's definitely not Rosetta. I had the same thing happen with Photoshop on my PowerPC PowerBook.
Only recent did I need to use my scanner and up until not these folder hadn't appeared on my Mac Pro until I installed and used it. Now, as I only use it through Photoshop it's easy to make one for the other creating these files although Photoshop didn't make them before the scanning software was installed.

Facetime preferences on MacBook Air

I don't understand the check box for iPhone cellular calls. If my iPhone is nearby and on WiFi, why would I want to use its cellular connection? I think I'm missing something.

I believe it's asking if you want to be able to accept facetime calls while you are NOT on wifi. Do you want to be able to receive (and send) facetime calls while using only cellular? If yes, check the box. If no, leave it unchecked.

Questions regarding manipulating preferences across all logins

Hi All,
We're presently running OS X 10.5.8 using Quicktime 7.6 on a Mac Pro Quad Core
Does anyone know if there is a way to globally change QuickTime Player preferences for all individual logons?
We want to make one adjustment at the admin level and have it ripple to all users.
Any help or ideas would be greatly appreciated!
Glenn

Thanks
We're aware of the manner in which the UNIX account system works which is why we're asking.....as a work around.
Thanks Again,
Glenn

Why is FaceTime stuck "turning on" its preference?

FaceTime is stuck at the following state:
Reproduceable steps:
1. Open FaceTime
2. Click switch labelled "Off" (to turn "preference" on)
3. Wait...forever
What's going on? Why doesn't this action timeout if it fails and why is it failing?
( Boy, an error message would help here )
Why is the "FaceTime "preference" blocking my use of the app?
( Yes, I know what it does, as it says in the screen capture above. It's just incredibly annoying that I cannot use the app I PURCHASED before the preference is set. )
BTW, the spell checker in the Apple support text editor is not very good.
Check the following test results:
...and lastly, why oh why did Apple remove "Save As..." and its usual shortcut (Apple-shift-S) from the Preview app, which now calls the same feature "Export"? Gawd, I love saving screen grabs as TIFF format (which, BTW, Apple support does not support) then saving the TIFF, closing Grab, opening the TIFF in Preview and saving it, er "Exporting" it, as JPEG — then, embedding it in this support question. NOT.
Little help, please. Anyone. Beuller?

[ Apoogies for the initial attitude, Apple. I'm hoping someone distills our usabilitiy notes to improve products :]
Thanks, miauhas and thatchtastic.
I deleted the one password keychain file I found under the Login keychain in the Keychain Access app. (You can find the app in the Applications/Utilities folder.)
I have no idea why it worked; however, the process was not so straight forward.
Steps to reproduce:
(a.) Unlock the Login keychain in the Keychain Access app
(b.) Delete the file that is of "application password" kind and named something like "FaceTime: [email protected]"
(c.) Quit the Keychain Access app
(d.) Open FaceTime
(e.) Turn FaceTime "on"
(f.) Enter your Apple ID credentials
(g.) [ wait for FaceTime to "turn its preference on" ]
> At this point, the app gets stuck "turning on"
(h.) Quit FaceTime
(i.) Open FaceTime
> At this point, a new dialog in the right-hand panel appears (with video feed at left)
> Step: Enter e-mail address to associate with FaceTime
(j.) Enter e-mail address
(k.) [ app verifies address, which in this case is the same as my Apple ID ]
(l.) FaceTime set-up process complete
On balance, there appears to be a bug hanging around, causing the app to essentially crash in certain circumstances. Apple developers, please investigate further — thanks!
Cheers,
//\\/\ark.

Question re: FaceTime Preferences

Similar Messages

Maybe you are looking for