Question slides do not publish

I have 18 questions and about 250 slides.
The previous slide does not "go to next slide" when the next
slide is a question slide. They do not show up in my flash output.
So I tried to force it by choosing "jump to slide" and
selecting the next slide number. My question 1 shows up, but none
or many of the others don't. I notice some of them skip over to the
following slide. I have the navigation in the question slides set
to jump back to the beginning.
Is there a setting somewhere that I am missing??? Thanks for
help!

Are you using the Question Pool or are they individual
slides? If you are using a Question Pool is it tied to a
slide?

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Hi everyone
I've just begun to use Captivate a month ago, so it is not
that much experience I can contribute with by now.
One thing I have recognized is that I get some problems with
random questions slides made from different question pools when
using Flash Player 8 or 9 in the output otions.
When using Flash Player 7 everything works as supposed: one
random question is shown for every random question slide using one
distinct question pool for each random question slide.
When using one of the two others some of my random question
slides are not shown. There are slides that are played - meaning
that the player shows an empty slide for the time of 3 seconds -
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random question slides and publish again, the problem would come
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As written before each question pool is only used once. The
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Some more info - and a working solution...
I have worked on this topic a bit more - and found out, that
I have a problem with output option set to Flash Player 7, too.
When I delete every other navigation option than the "next
question" (what is it called in english?) button, I get this
problem:
The quiz now "freezes" randomly, not every time, but again
and again. The quiz has both random slides from question pools and
simple question slides.
I have found out, that putting the simple question slides
into question pools and then showing a random slide from those
question pools fixes the problem.
Has anyone experienced problems like that? Other solutions?
Kind regards
Lars
Maybe someone has a similar problem.

Mystery Audio added to question slide

I am working in Captivate 4.
Whilst creating a series of question slides I came across a problem whereby one or two of the question slides would not move on after the correct answering of the question.
Turns out that the slides that would not advance had somehow got a short audio file attached (see under Slide 10 bottom left in screenshot).
Luckily I spotted this quickly, otherwise I could have been spending hours trying to resolve this.
I have not added any audio to any of my question slides so wonder;
a. What caused the small audio to attach itself to the slide ?
b. Is this a known problem with Captivate 4 or others ?
c. Do I have a problem with my version of Captivate ?
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Staffordshire
England

To do something like this in Captivate 5 you're probably going to need to create something in AS3, e.g. a Static Widget that does something similar to what you accomplished before in AS2.
If you already know AS2 then learning AS3 shouldn't be all that difficult for you. There are plenty of resources on the web.

Audio clips on question slides?

I am new to captivate and so far, I love it. However, I am working on a drill and practice tutorial in Captivate 5 and need to add audio clips to my questions slides.
I have tried adding a roll over text as was suggested in an earlier thread, however, when I play the project, the audio doesn't play. My audio clips are about 1-3 seconds long and I need them to be repeatable (not just once as the slide opens).
I haven't had any trouble with the audio on the regular slides, just on the question slides. This is a quiz and I would like to use the random questions feature so it (the quiz) doesn't become predictable. If you have any suggestions, I would greatly appreciate any help.
Thanks so much!

Looping the audio on a question slide might not be the best strategy unless you are using this for some gentle background music that you wanted to play while the learner was answering the question.
For instructional voiceover, the rollover caption would be the better choice. There are two parts to a rollover object. The rollover area is the hit area that your mouse must roll over. Audio attached to this part will play once when the slide loads. So it's a good choice if all you want to do is tell the learner where to find more info. E.g. "Roll your mouse over the Info button if you don't know what to do."
The other part of a rollover object is the caption or image that will appear when the mouse is rolled over the rollover area. Audio attached to this part will play each and every time the mouse event occurs. This is the best choice for adding audio if you think the learner may need to hear the instructions more than once but you want to leave them in control of when they hear it.
As soon as they roll the mouse off the rollover area, any audio attached to the caption or image will cease to play.

Published Captivate 6 project freezes on slide immediately before the first question slide

I am running both CP6 and CP7 on Windows 7.
I am still working on projects created with Captivate 6 in Captivate 6. However, since installing CP7, any projects that I edit and publish with CP6 freeze up on the slide just before the first question slide.
Since I have only begun experiencing this issue since CP7 was installed, I am assuming that it is something to do with the fact that i have both versions (6 and 7) installed.
The only solution I have found so far is to open and publish the project in CP7, but this is not ideal as the projects I am working on in CP6 are new versions of ones already published in SAP LSO and I am concerned that publishing new versions of my courses from a different CP version will cause issues in LSO.
Any ideas why this might be happening? Ideally, I would prefer to continue to use CP6 for existing projects and only use 7 for new projects.

Hi there,
Have you created those projects in CP 6 from Scratch?
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Results slide showing all question pool results not just the ones completed.

I have several question pools which have the option to be taken independently or separately.
If the user does not take all seven of the modules then the quiz results slide at the end is incorrect as it will report all of the questions not just the ones attempted.
I have tried the Branch aware option in the quiz results option but that did not worth.
It this an easy fix or does it require me to add a variable count for each correct answer.
Many thanks
Rick

Branch aware should be just fine for that case, why do you tell it is not working? Branch Aware Quiz - Captivate blog
When you say 'score slide is not reporting correctly', I had no such problems.
You could create a custom score slide indeed, using variables, but what if you have to report as a SCORM? Only possibility in that case is Branch aware.

Question slide not advancing on click to continue

I have only one question slide out of 6 and it is a
true/false question. When answered the user clicks submit and the
correct success caption appears and it indicates click anywhere to
continue. The slide doesn't continue when you click on the slide.
When you click the success caption disappears but then you have to
click submit again, the success caption appears, you click anywere
and then the slide continues. I have this slide set the same way as
other true/false slides but it does not function the same way. Why
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Heidi at AWCorp

Hi,
Please try it by changing the 'on correct answer' setting to 'jump to next slide'.
Thanks

Question Slides OK in Captivate - Not so good in LMS

Hi,
I've just put together a Captivate course. Everything works
quite well in project preview mode, but when I export to Southrock
LMS - doom.
When the quiz is running it does either of two things. It
randomly freezes and marks the user as not competent, or kicks the
user all together. There are only seven question slides and I have
optimised these so they are smaller. Sometimes I can get right
through the course with a result, other times only the second or
third question.
Please help - my boss is on my back!!!

Just guessing, but assuming you're using SCORM, the Southrock
LMS could be one of those products that has trouble with the
frequency at which Captivate-generated SCORM files submit
information.
You might want to read through the following thread and see
if anything sounds similar to the problems you're having:
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If memory serves, the fix included at the end of the thread
has helped fix problems with other LMS products besides
Moodle.

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Lilybiri

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Running: Captivate 6
I'm having two
issues that I thought was only tied to Cyrillic characters, but appears to be with multiple languages (confirmed with Brazillian Portugese, Latin American Spanish, Swedish and Russian).
1. Quiz Pass/Fail result message appearing truncated (top and bottom of message is cut off, or message appears wrapped and overlaps)
I've attempted converting the text to a UTF-8 format and tried that as well, but had no success.
2. We have a 108 slide test created in Captivate v6; the English version pushes all 108 slide results to our LMS without issue. When we created the version in Russian, one slide refused to push slide results.
Steps to confirm/resolve:
I've confirmed the settings are identical on the project and on the slide between both the EN and RU versions
I've pasted the russian text into the working EN project and published/tested and that particular slide does not push results to the LMS (the only thing changed was the text on the existing slide)
I've tried duplicating working slides and replacing text; it fails to report
I've tried converting the text to a UTF-8 format and replacing the text; again it fails to push slide results to our LMS
I've tried about every option I can to get the RU version fo the test working (pushing results for all 108 slides); Out of desperation I've created a work around which is putting the question and answer options in as images (not text) and then the test pushes all 108 slide results. This leads me to believe that the issue is regarding how the font is viewed/read by Captivate 6 and ultimately reported to our LMS (SABA).
I've reached out to our localization company (SDL) and their only suggestion was the UTF-8 formatting (which failed).
Please help! Thanks!!

Hi,
If your homepage framework is working for German language then check if your setting are properly maintain for Area Group Key SAPDEFAULTESS_ERP2005 in French Turkish Portugese..
Solution:Login to system in each language i.e FR, TR, PT
navigate to SPRO>FA>TM>ESS>Homepage FR> select Header & Area Group Pages>
Select Define Area Group Pages > Add Entries> Select the SAPDEFAULTESS_ERP2005 Key check weather the Area Group
Role Text is maintain for FR TR PT if not maintain the translation your problem will be resolved.
Do let me know the status of homepage..
Regards
Swapnil

Can Retake Quiz button take me to 3rd question slide of the project?

Hi,
I am happy to join this forum. I hope anyone of you answer my question.
I am using captivate 4. I am not storing score onto any LMS.
I am developing an e-learning course of 30 slides. First 20 slides are content slides. I have 2 question slides as 14th and 15th slides. I don't want these 2 questions be part of my main Quiz which starts from 21st onwards which has 10 question slides. The quiz result page has "Retake Quiz Button" which is taking to the 14th slide which I dont want. Actually Retake Quiz button should take me to 21st slide only.(..and all the question slides in my course showing "Question x of 12". But I want this to show "Question x of 10" only). Because I have used 2 question slides (14th and 15th) to check the user for better understanding.
Can anyone help me out.
Thanks in Advance.
Regards,
Manoharan.A

Welcome to the forum,
Each Captivate file, if you enable scoring will report a total score, in your case the score of the 'pre' questions and of the 'real' questions. Same with the progress (which you can disable).
Since your pretest only has 2 slides, to achieve your goal without having to create multiple files (pretest or final test separated from the main course), I would propose not to use the default Question slides for the pre-test, but to create them using standard objects, variables and advanced actions. This is perfectly possible for the most Question types, so which type did you use for the pre-test: true/false, multiple choice, fill-in-the-blank...? Instead of reporting the score the usual way (they get stored in the system variable cpQuizInfoPointsScored), I would store the results of the pre-test in a variable.
Both your issues will be solved: when retaking the Quiz, since only regular Question slides are considered as a Quiz, you will be taken to the first Question slide and the progress will be as you want it to be.
If you want to go this way, and need more help, please post your questions. I did publish some articles on use of variables and advanced actions but examples were made with CP5 (principles are the same). Captiv8r (moderator of this forum) has a gooberguide about Advanced actions (for CP4) that could be of great help:
http://www.gooberguides.com/ProductPages/Captivate/CaptivateVariablesAdvancedActions.htm
Lilybiri

Projects first created in Windows are now not publishing correctly from a Mac

I've been using the Windows version of Captivate for months without issues, putting together a large number of HTML5 courses, non-responsive. Lots of custom javascript via the 'Execute JavaScript' action for smartshapes, etc.
I just purchased a new Macbook Pro and then purchased a subscription license for Captivate. Now my cptx files that were working fine when opened and published from Windows Cp are very not publishing correctly - the javascript does not execute, etc. Everything *appears* fine within Captivate but I get issues upon preview/publish.
Thank goodness I have the 30 days to cancel the subscription and get a refund...but before I do that - has anyone else tried switching to a Mac and run into problems with Captivate projects?
Both machines have 8.01 installed. The only thing I can think of is, after installing 8.0 via the subscription download, I then did the 'Check for updates' and it went and downloaded and installed the 8.01 update. When I did this on Windows I followed the directions on a blog post somewhere (sorry - I forget the name!) that stressed deleting some directories on the machine first before running the update. I assumed the subscription files would be fixed/patched....

After struggling with this last night I took a look again this morning and narrowed down and corrected the problem. Basically, this is what happened to cause the issue and how I resolved it. Hopefully it helps others in the future.
Steps
Create project in Windows version of Cp (I was using version 8.01).
For my client's requirements, which are quite unique and complex compared to the typical Cp project, custom quiz questions/scoring had to be developed. Since these are HTML5 (non-responsive) courses, and Javascript is the fastest/most efficient way to do this, I used Javascript extensively for quizzes via the 'Execute Javascript' action. So for quiz questions, each answer is simply a smartshape (transparent, with answer text in it) that triggers the 'Execute Javascript' on click. In addition, on many of the quiz slides there are Edge Animate/HTML5 interactions embedded.
Worked fine on windows upon publish. But when I opened on a new Mac and published, when a question answer was clicked nothing would happen.
Turns out the problem seems to be with the text in the Javascript window. I think it somehow gets corrupted, though it looks fine. I had to literally delete the javascript, save it, and then copy it back in. Once I did that, it works.
I've invested too much time in this project so far, so don't want to risk any more major issues popping up like this, so I switched back to Windows and canceled my subscription this morning. Fortunately I have a license from my employer for Windows and will just use that with Boot Camp.

Random test questions quiz results not working

I have a project with random test questions. It's published in HTML5...Each time I play the project in preview, the test results are accurate and correct at the end...However after I have published the project to my site, all the random test questions are NOT accurately scored in at the end of the quiz...It's tells me basically I got all the questions wrong, when in fact the on each questions my display is clearly stating it's correct.
If I move the question out of the random test questions and back into the main project...it is scored correctly, but once it's back in the "pools" area, it is scored incorrectly in the final tally as a random test question...Don't have a clue why this is...it's really been time consuming trying to fix it...and my fortune so far fixing anything to do with Captivate is really low! Buggy! I'm using Captivate 8, so have no idea...
Anyone have any idea what is going on?

So obvious I don't know why I didn't think of that. LOL
Many thanks that works.
It would appear that the only way to adjust the pause is to add time to the
slide as I am unable to slide the pause back. But changing the slide of 3
secs to 3.1 does work.
Is there an easy way to do this for ALL slides or do I just have to do it
one by one.
Again many thanks
Andy
Jeddah by the sea, Saudi Arabia.

Question Slide Failure Levels Issue

I have 2 rather large assessments that I need to edit TODAY
UGH! of course! They were originally meant to only give the user 1
attempt at each, and therefore 1 failure level. The question slides
were imported from various projects, and changed to 1 attempt/1
failure level, and various other things were changed about the
formatting. Now, the decision has been made to allow users 3
attempts at each question, and therefore 3 failure levels. When I
make this change, publish & test, the question allows me one
attempt, and continues to the next question!!!
Please help!!
Thanks

We decided to just allow the users to review the quiz, and
leave the questions at 1 attempt/failure level each - at least for
now. Adobe support told me the question slides were corrupted, and
that I could recreate them by inserting new question slides, which
apparently worked for them in the testing. Of course, since I don't
have the time to completely recreate the entire assessment, I have
not done that.

Question slides do not publish

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