Question : unable to open iTunes with error code 13010

Hi all,
I recently encounter the problem with opening the iTunes software.
While iTunes opening, it always fail and pop up a message something like "can not open iTunes (13010)" (I use non-English version iTunes).
Even I delete the iTunes database and any profile about iTunes in my computer and reinstall the iTunes, the same message still appears.
I use iPod nano. But I don't think the problem is on ipod. Because even if I did not plug ipod to computer, the iTunes still can not launch.
Does anyone know how to solve this problem?
Thank you for your help
Sincerely yours,
Wei-Fan, Chiang

Hello,
The Apple Knowledge Base article found at:
http://support.apple.com/kb/ts1368
may be helpful.
LS

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    Message was edited by:
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