Question Verizon

4 business days left in the month
first it was this
sooooooooooooooooooo what is the next update that you have for us still waiting for the ICS update ............ end of july is here . nothing said , nothing leaked extra no word , no answer back to emails nothing .......... we just want an answer
>Images deleted to comply with VZW Community ToS. Images are proprietary internal images for VZW employees use only<
Message was edited by: Verizon Moderator

System Settings -> Mail, Contacts, Calendars -> Select the Verizon Account you setup -> POP Account Information
What do you have listed under "Name" in this section?    It should be your name, I suspect it says "Verizon".  Change it.

Similar Messages

  • Yet Another Expressing anger and dissatisfaction over the Cyan situation. How can you ignore so many and not answer a single question about this?

    When I bought my Icon it was advertised as being "8.1 ready." Soon, I was led to believe, I would have Cortana. I was told that there were improvements to the camera that were in the Cyan firmware. As this phone had high spec hardware and was being called the Windows "flagship phone" on Verizon, I had no reason to doubt the update would arrive.
    Not only did it not, as we are all aware, but as months went by and people took to this forum, other Windows forums and Twitter to complain and question, Verizon has never put out a simple clear statement to their customers about what their intentions are and when they might take action. I feel deceived and ignored.
    To not address this in any way when so many are so vocally asking is rude. Quite simply rude.
    Even today the Icon is available online at the Microsoft store and the copy there says that this phone is "Windows Phone 8.1 ready" with an asterisk that leads to the disclaimer that "update availability and timing varies by carrier." It has been four months since this update began rolling out.
    What has led me to post this and lend my voice to the chorus is the articles published in the last day or two saying that Verizon has now changed the status of the update to "under development." Once again, without a single word of explanation or apology. Without a single message to all of their customers who have been asking for information for months. Again, just rude.
    These articles suggest the reason for the delay is Verizon's dissatisfaction with how their apps are working with 8.1. Of course there is no way for me to know if this is true since Verizon will not say anything at all about it. So I might as well believe what the reports say I guess. This of course makes the whole thing so much worse.
    Verizon, are you seriously holding up this thing that all of your customers want so as to make sure the horrible bloatware that no one wants will "work"?! You can't put out the update and then fix your terrible apps yourself like every other app maker? Only so that we can then uninstall them anyway? This is ridiculous and insulting.
    Verizon is always trying to disable phone features to customer's detriment and their profit. I don't doubt that is what this delay is about. Now it is difficult to tether my phone without paying an extra fee even though the feature is built into Windows Phone. Just a way to keep me from using the data that I payed for and that is allotted to me. In the old days you couldn't move pictures off of your phone through the usb cable you had. You had to send them over the network and use data.
    Why not try providing services instead of taking them away and delaying them? Why not treat customers well instead of ignoring their questions? Why not do what is right and allow Microsoft to update their hardware, hardware that we bought after being told that it was 8.1 ready?

    Hi Danny-CoolKID,
    AIM for Mac is not at version 5.9
    It is here http://www.aim.com/getaim/mac/latestmacosx.adp?aolp=0
    It is still at version 4.7 and the pages style has not been changed along with the other AIM pages.
    It does NOT do Audio or Video Chats.
    If you are looking at text only then also consider
    1) Proteus (Site being revamped at present)
    2) AdiumX
    Both these are third party software that can connect to multiple services.
    As iVmichael says there are other crossplatform solutions as well.
    YakforFree
    Paltalk
    9:22 PM Tuesday; June 13, 2006

  • Upgrading a phone with Best Buy vs. Verizon Wireless directly

    Thanks for reading.  I'm eligible for my upgrade with Verizon on 12/19.  I've noticed that Best Buy has the Samsumg Galaxy S III I want to purchase for $50 less than Verizon Wireless online and in the VZW stores. 
    I questioned Verizon reps directly about the pricing and they stated that if I purchased my phone from BB instead of with them the following would/could happen:
    1)  I may no longer get my 20% PNC discount for monthly service
    2)  I would not be able to purchase Verizon's protection plan, only Best Buy's
    3)  If something went wrong with the phone I couldn't contact Verizon, only Best Buy with replacements, issues etc.
    4)  Best Buy (or any other vendor) would/could ask me to sign their own agreement which could hinder me from changing my plan, adding features and other limitations I would not have otherwise.
    5) Best Buy will push my upgrade date back four months, that’s why the price of the phone may be lower.   
    Can someone debunk or shed some light on this?  If the above are true I'll probably spend the extra $50 to go directly to VZW.  I have the chat log if anyone would like me to share.   
    Also, by the way Best Buy, I've been to the cell phone area of the Mall Woods Best Buy in Dayton, Ohio three times in the last week to play with phones and not once did anyone ask me if I had questions or needed help.  For some reason, this is an issue with this store.  TV's, Video Games, Car Audio always have more than enough associates and everyone is very helpful, but there are only two associates in cell phones and the lines to even talk to someone are always absurd. 
    Thanks!

    1. Not true, your discount still applies.
    2. Not true. You can still use Verizon's insurance, though Best Buy's Geek Squad Protection has a $0 deductible
    3. Not true, you are still a Verizon customer and have the manufacturer's warranty.
    4. Not true, Best Buy Mobile has no secondary agreements you need to sign.
    5. Not true, your contract extension is the same as it is through Verizon.
    Did you visit a Verizon retail store? Please remember that many of these stores are owned by third-parties and the reps are on commission, and they have a personal interest in you buying from them. In this case it appears you were completely lied to.
    Dan K. | Mobile Specialty Stores
    Any opinions expressed in this post are those of
    the author and do not represent Best Buy Co., Inc.

  • Why call me when i am 9 days late on my monthly payment

    i dont understand why vwerizon calls me 4 times a day when i am a couple of days late on my monthly bill considering i am paid a month in advance to start with have been a customer for almost 10 years and have maintained my account not thousands behind . then have the rep get nasty with me on the phone when i tell her i will make payment in morning . now my real question verizon didnt have a problem taking my money in advance for 6 months when i had a phone that did not work properly that i purchased from them they directed me to the manufacturer due to programing problems that to my knowledge still havent been fixed if you know the phones are problems why sell them and make someonepay for a service or servises that are not working properly. for 200.00 dollars a month i would think you people would try harder to satisfy your customers even the ones that pay late considering you charge late fees on advance billing you are trying to push me to at&t

    Why call you when you are 9 days late on your monthly payment?
    Because you are 9 days late with your monthly payment!!!!
    You signed a contract to pay your bill by a certain date and now you are not keeping up with your side of the agreement!!!
    Good luck though with however you decide to handle your situation.

  • Highly unsatisfied customer- unable to get callback

    I have been a verizon customer for 5 yrs. After my contract was up recently, and after receiving a promotion nearly everyday decided to call and renew contract. BIGGEST MISTAKE OF MY LIFE. After a 3 hr long phone call, the rep was able to offer me a contract similar to a new customer less the prepaid visa. However, after i received the email confirmation, it did not include the promotions she said I would receive nor did it have the monthly price she told me my bill would be. I called back within 24 hours explained the situation and was told i would recoeve a callback from the retention department, but no one called. 2 days later, i called back and explained it to the rep who then told me that although the 1st rep who i renewed the contract told me i would have that price for the 2 years of my contract did not give me correct info and some of the discounts that she promised for 2 yrs would expire within 2 weeks. She transferred me to supervisor and after explaining everything to her she told me rep1 had misinformed me about the price as well as the promotion of 24 months of all the premium channels. In fact, the supervisor told me that even though i had the promo in my hand, that offer was in fact not available to new customers. I told her i entered into the agreement under false pretenses because i was promised a specific price and specific upgrades but she still tried to talk me into keeping a contract in which i didnt agree to. And that rep1 would possibly be reprimanded. After telling her i wanted to cancel several times she then told me that if i cancel contract i would be paying a much higher price because no contract no discounts. The new plan was with many fewer channels than i had previously but was at the same price i paid previously. So i told her i wanted to go back to my old plan and she then told me if i went to my old plan i would have to pay 40 more a month since i was grandfathered in at that price. I told her that i only changed it because i promised a certain price and entered the contract thinking i was getting more and if she didnt "misinform" me i wouldnt of changed anything. So now i am stuck paying the same price for a bundle with about 200 fewer channels all at the expense of rep1 "misinforming" me. So i have to suffer with a much higher bill than i thought i would have with less services!!! I asked to speak to someone else and she told me there is no one else i can speak to. Mind you this is all within 4 days of agreeing to a contract but not recieving what i agreed to and couldnt even go back to the position i was in previously even though it was the rep1 fault, who may or may not be reprimanded. So i am in a lose lose situation and wish i never even tried to renew my contract. All verizon customers beware, because you will be told a certain price and uprades but once ypu agree they say it was a mistake and we cant give that to you. On top of that, she claimed the promo i had in my hand was not being offered!!! Sounds to me like consumer fraud, bait and switch as well as false promotions. I have a question verizon, why send me a promotion Everyday that i cant take advantage of,only new customers can, but then tell me u value existing customers just as much? If i am entering a new 2 yr contract i should be able to subscribe to those promotions as well.
    So after calling back numerous times and spending 12-15 hours on the phone and being told a supervisor would call me back, which none ever did, i am stuck with a higher bill and less services because of you rep. And i call and asked customer care several times who can i speak to about this situation . All customer care said was a supervisor will call you back. There has to be some type of dispute department to handle these situations but no one is giving me the contact information. One rep told me to contact the closed captioning department. Closed caption is for the words to be displayed on tv for hearing inpaired. I guess that was a punch in the face and implied that I cant hear. I can hear fine and i cant wait for the conversations to be reviewed!!!!
    I would love to be somehow credited for all my trouble , time and stress caused by a rep 'misinforming' me!!!
    Please verizon, feel free to contact me because I have not recieced a callback from anyone. I am always promised the world from you guys and nobody every follows thru.

    Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
    Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
    To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
    Please keep all correspondence regarding your issue in the private support portal.

  • Data Plans

    Here's the question:
    Verizon Wireless requires a data plan for the Samsung Omnia 2, but Best Buy gives me the option of not having a Data Plan for the SAME PHONE. Since it is not required for Best Buy, and I choose to order it from Best Buy, when I activate for Verizon Wireless will they charge me for the data plan.

    If it is required through verizon then yes it will tack on once the phone is activated.
    Crystal
    Superuser
    Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
    *Remember to mark your questions solved and click the star to give kudos to show your thanks!*
    While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
    My opinions do not in any way shape or form represent Best Buy's Official decisions.

  • Listen to what is being recorded live, in iMovie

    Hi
    Can anyone advise whether it is possible to listen to what is being recorded whilst filming on iMovie as you would with a video camera?
    Thanks
    Dan

    After the 900 annoucement at CES, I had sent e-mails to both Stephen Elop from Nokia, and Steve Ballmer at Microsoft.  I got responses, but can't be to sure if it was actually them that responded personally.  With Stephen, we shared two different emails on Verizon/CDMA Windows Phone devices:
    Stephen Email 1
    Sorry, we can't share all future product plans with you, but it is our intent to serve the widest variety of customers in the US as we move forward.
    Regards,
    Stephen
    Stephen Email 2
    Hello there,
    Just for clarity, we announced in October that we will be supporting CDMA in 2012, although we have not made specific announcements about with which operators and when, so there is no issue with CDMA support.  And for a variety of competitive reasons, neither ourselves nor operators want to announce some of what you would like to see announced until we are closer to actual dates.
    Thanks for the continued interest.
    Regards,
    Stephen
    Ballmer Email - now, this wasn't an email questioning Verizon, it was me questioning if Microsoft and it's partners just plan on neglecting CDMA customers with WP7.  His response was short and sweet, which makes me think it was him personally.
    We also love cdma and will push the partners
    Sent from my Windows Phone

  • Looking for a International Calling Plan + Data?

    Hello, 
    Let me first start by saying I am deploying to South Korea (Osan AFB) .
    I am looking for a plan with unlimited data usage and at least 450 minutes. I was reading about your global phones and south Korea is CDMA so that is good. It looks like I would have to get a new Droid but that's alright.
    I have a few questions though:
    1.  How does the data work for that plan? I don't quite understand how it works.
    2.  It says its $1.99 per minute, do you really charge by the minute? $1.99 is steep for a minute, 
    If I used 200 minutes at that rate my bill would cost $398 plus the taxes and other expenses. 
    3. What can the party  I am calling expect? Would it have to be a world phone to?
    I am just really trying to figure out how much this would cost.
    Thanks,
    Freddy

    I would strongly reccomend AGAINST trying to use your Verizon service overseas.  As you've discovered, the per minute rates are quite high, and your unlimited data plan will not work there, you would need to pay roaming rates for data as well, and they are no more palatable than the voice rates for international service.
    Once you get to South Korea, you should research local carriers and get service from one that is affordable and has the services you need, probably a prepaid carrier.
    To your last question, Verizon customers are not charged international rates for INCOMING international calls, so you could call back to the States from your local cellphone, landline, or VoIP provider, and they would be charged the same as if they were getting a call from another phone in the US.

  • Port Forward: Conflicts with all of them.

    A bit about me: I am an IT professional 20+ years so I know how to port forward
    Situation:
    I had a Actiontec Gen1 router. A technician came out the other day and tried to resolve an upload speed issue. As a result, he replaced the ONT and the Router to a Gen2. He got it all up and running and left. My issue started 20 minutes after he left -- when I sat down to reestablish my port forwards.
    When I tryed creating my first port forward, I got a warning message about a conflict. I looked at the list and all I had were 3 preset entries:
    --Localhost                               TCP Any -> 4567
    --192.168.1.100:63145          Application - TCP Any -> Any
    --192.168.1.100:63145          Application - TCP Any -> 1
    Now, I have done port forwards a lot with my previous router so I was a bit taken back. I did a factory restore on the router and tried to create another port forward - still conflicts.
    I knew something was up so I called Verizon. A tech didn't get anywhere so they put me on the phone with Actiontec. They had me try to create a port forward and got the same results. They said the router was corrupt and to have Verizon send me another.
    I got the new router in today. While the tech was setting it up in the basement, I quickly tried to create a port forward on it and it worked. I was excited and waited for him to connected it to the WAN. Once he did his thing and established outside connectivity, I tried to create another port forward, and it failed. I asked him to give me back my original Gen1 router so I could use it to troubleshoot. He did with the rule that I call him when I was done.
    I got Verizon back on the line and they couldn't help. They then got me on the phone with Actiontec. A couple hours later, they still had no answer. One thing we found though was that they were also not able to connect remotely. They tried 443 and 8080 - nothing worked. I also found that I was able to create UDP port forwards - they worked fine but as soon as I tried any TCP ports, the always came back with a conflict.
    Actiontec said the issue was with Verizon and that I should work with them again, so I called Verizon.
    I got a great tech who was really going the extra mile instead of giving me the infamous "We don't support that". He too couldn't access the router remotely and we tried just about anything under the sun. For giggles, we decided to put my old Gen1 router back in place. He wanted to reset it to factory defaults so we did. I took a screen capture of my original port forwards though first. When we restored it, it was also stating that there is a conflict when I created a new port forward.
    I took a look at my screen capture of my original Gen1 router (this is the one that was originally working over the last year) and I noticed that its 192.168.1.100 entry was set to go to Application - UDP any -> 63146. After resetting it to factory default, Verizon is now setting it to the two setting I documented above.
    So now I am questioning Verizons settings that they are pushing down to the router.
    My next step was to disconnect it from the WAN completely, do a factory reset and see if I can create a port forward. After doing that test, I was able to create port forwards - TCP, UDP -- they all entered without a conflict. As soon as I connected the router to the WAN and Verizon pushed their settings, it broke again.
    The technician did all he could. It is Sunday today and the higher tier techs do not work on Sundays so he said he will have them contact me tomorrow. I sure hope they can resolve this!
    So this is the deal:
    -Go into your router and try to create a port forward. Pick anyone from the list that includes a TCP port. If you get a message stating there is a conflict, you are most likely in the same boat as I. I would bet anything that Verzion cannot access your router remotely too.
    -If you ARE able to create tcp port forwards, then I would highly suggest that you do not do a factory reset. When doing so, I would bet anything that you will no longer be able to create those forwards.
    -if you are able to port forward fine, do me a favor and tell me what your 192.168.1.100 port forwards are that Verizon throws in there. If I were to bet, I would bet that the ones that work are set for Application - UDP any -> 63146; If they don't work, I would bet that they are set to:
    --192.168.1.100:63145          Application - TCP Any -> Any
    --192.168.1.100:63145          Application - TCP Any -> 1
    Anyway, that is my story. I spent a whole weekend with Verizon and I am still not working. Any data from the community will be helpful. I want to know if this is a global issue or if it is only affecting me. I have had this happen with 3 routers, 1 gen1 and 2 gen2's.
    Thanks for your help in advance.
    Solved!
    Go to Solution.

    Finally - a solution. *wipes brow*
    First off, I want to state that the networking group located in the Syracuse - all the other tech need to visit them for a week and learn:
    - How to talk to a customer (what to say and not to say)
    - How routers work, how they can be configured, and what they are capable of. Basically, learn a bit about networking.
    - Listen to the customer - they may know more than you.
    Anyway, thank you very much Syracuse Team!
    While working with the tech (this guy was awesome and actually listened to me about the automatic port forwards that were appearing from Verizon), he decided to to use the RJ45 network WAN connection in addition the COAX. My setup was setup to only use the COAX connection - it's been that way for over a year now.
    The tech turned set it up so that my data was going through the RJ45 and the TV was going through the COAX. When he did this and we reset the router to factory, the Verizon forwarded ports were no longer showing up and as a result, I was able to create ports at will without conflict.
    So beware all of you who are setup to only use the COAX connection. It appears that one of my set top boxes was now throwing in the port forwards that I noted in the original post and those were screwing everything up. Go figure that, eh? I wonder who said that some 14 tech hours ago?
    Anyway - if you are unable to create port forwards without a conflict error, call up Verizon and tell them the issue. If they act like they never heard this, tell them about my situation and that adding the RJ45 connection in addition the COAX is the solution. Just make sure you reset your router to factory when they are done or else those odd port forwards won't clear.
    Peace out and good luck!

  • I need to access my deceased Fiance' text messaging

    Hello, I need to find out how I can get the passcode of a prepaid Verizon cell phone that I purchased in July 2011 for my Fiance (who passed away in September 2011), I activated the phone online and registered it in my name. I haven't been able to locate the phone.

    Well, I'm not an expert but I hope this helps you. You say you purchased the phone and activated the phone online and registered it in your name. This would mean Verizon should be able to allow you to "reset" the passcode by e-mail once you answer the typical questions (i.e Date of Birth, name, answer the "secret question", etc). 
    Once you answer all these questions, verizon will send you an e-mail (to the e-mail account you used when you activated the phone online) with the option to "reset" the passcode.
    You could also contact Verizon's Customer Support by phone and explain your situation, they might be able to guide you in the right direction, especially if  you are the ONE that pays for this cell phone service.
    Best of luck
    LM

  • Is there any way to contact verizon with a detailed cell phone technical support question?

    Is there any way to contact Verizon with a detailed cell phone technical support question?  I prefer e-mail so as to provide details (like I am trying to provide here).  I have tried in-store personnel (no help at all) and the web chat - they just want to see me more data instead of helping me with my basic problem!
    I CAN NOT GET ANYONE FROM VERIZON TO GIVE ME ANY HELP NOR CAN I FIND A WAY TO FILE A COMPLAINT.  AT THIS POINT I JUST WANT TO DROP MY VERIZON ACCOUNT BUT I'M SURE THAT IT WILL COST ME A SMALL FORTUNE TO GET OUT OF IT.
    Here is my issue:
    Chat transcript removed as required by the Verizon Wireless Terms of Service
    BELOW IS A SCREEN COPY FROM REDDIT ABOUT SOMEONE WITH THE SAME PROBLEM WITH A VERIZON CELL PHONE
    So last night my RAZR MAXX HD did something totally bewildering by spontaneously downloading 2.6 GB of data over the course of ~ 3 hours. Fortunately I was able to catch this problem before it ended up being really expensive, but I still exceeded my 2 GB data plan by 600MB.
    The Culprits:
    Reddit News Free: 160 MB foreground / 0.96 GB background
    Android OS: 0 MB foreground / 1.18 GB background
    Several unnamed applications: ~ 350 MB
    Screenshots:
    The massive data spike
    Android OS data usage
    Reddit News Free data usage
    Weird unnamed processes
    Detailed timeline:
    5:12 PM: Incident begins according to VZW data usage website (2.60410 GB used). This is around the last time that I used my phone at the laundromat before getting dinner and watching Game of Thrones.
    8:04 PM: 50% of data allowance used (txt msg)
    8:31 PM: 75% of data allowance used (txt msg)
    8:58 PM: 90% of data allowance used (txt msg)
    9:13 PM: 100% of data allowance used (txt msg)
    10:05 PM: Got the text messages and immediately put the phone into airplane mode
    10:30 PM: Took screenshots
    10:45 PM: Enabled wifi, installed Kaspersky premium. Scan returned no threats.
    11:00 PM: Left phone in airplane mode, went to sleep.
    The questions:
    What was the root cause of this issue? Did Reddit News freak out as a result of an esoteric bug or was my phone hacked?
    If this was a simple Reddit News bug, then why was the Android OS also trying to use such a massive amount of background data?
    What the hell are these unnamed numeric applications? I've inspected my process history and this is the first time they have ever attempted to use data.
    I'm pretty sure that I can explain this situation to Verizon and get out of having to pay additional data usage fees, but I would like to know more about the problem before I get in touch with them.
    all 13 comments
    best 
    [–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago*
    All I can think is your phone may have background downloaded an OTA update, and you'd then be prompted with something like, "As update to your Android system has been downloaded, would you like to install it now?"
    I do find it very odd that the update would be 2.6GB. As a rough base, the CyanogenMod 10.1 firmware for your device is well under 200MB, so unless Verizon has a ****-ton of bloatware in the update, or it had to attempt to download multiple times for some reason, it may be a stretch.
    But doing a little homework, it looks like the Verizon Razr Maxx was updated to 4.1 in late March. Maybe they're still rolling it out in waves? Have you gotten the update yet?
    Edit: Aaaand I just noticed you appear to be running an AOSP-based ROM, which totally rules out a carrier update being sent out.
    Edit2: If you want to live dangerously, you could try running:
    #kill -9 12289
    That 12289 is the PID listed in your screenshot. But don't run that without fulling understanding the kill command.
    The ps command could also be of use, but probably not.
    permalink
    [–]lechnito[S] 2 points 1 year ago
    I can confirm that the phone is currently at 4.1.2 and that I wasn't prompted for an OTA update.The fact that both the Android OS and Reddit News processes were simultaneously using an extremely large amount of data is unlikely to be a coincidence... 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago
    That is very curious that the spikes happened at the same time.I'm curious. It may have put at least some of that 2.6GB somewhere. You could use a data visualizer tool to see if you can find it, which may lead to more clues. 
    permalink
    parent
    [–]lechnito[S] 2 points 1 year ago
    The largest directories are:
    DCIM: Normal looking photos (90,825 KB)
    Android: Primarily map cache data (64,846 KB)
    If it was downloading content then it did not significantly save content to storage. It's not like I have anything particularly sensitive on the phone, but the idea that it was uploading a snapshot of my data definitely makes me uncomfortable.
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
    Yup, Digital Camera IMages and videos.Somewhere in /sdcard/Android would be my guess as to where a mysterious file would be downloaded, but if it's only 64MB, and mostly map data, I'd safely rule it out.I'm sorry, but I'm stumped here.Edit: I should mention I don't think this is malware, because unless a malicious app gained superuser access, any data it used would show under it's own apk in the data usage list, not Android OS. 
    permalink
    parent
    [–]mistrbrownstone 0 points 1 year ago
    DCIM: Normal looking photos (90,825 KB)
    Was it trying to auto-upload pictures or video to G+?I ******* hate that.
    permalink
    parent
    [–]lechnito[S] 1 point 1 year ago
    Although I'm not really up to speed with the Android platform, I come from a UNIX background so I feel comfortable running commands. How do I pull up a bash terminal? Do I need to root the phone first? 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
    There's a number of terminal emulators in the Play Store that work well. You don't need a rooted phone to get to the shell as your user, but any privileged command won't execute unless you can grant it permission from the Superuser app that is installed when you root the device. So you could probably do a ps -e, but not a kill -9. 
    permalink
    parent
    [–]lechnito[S] 1 point 1 year ago
    Got it. I downloaded a terminal emulator but unfortunately those processes no longer exist.Does Android keep a generic log of system level events like /var/log/syslog? 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
    I don't think so, and I know you'd need superuser permission to read most of the files in /var/log anyway. I'm not super familiar with how Android does its logging, but I do know that the two files of interest are the logcat and dmesg. 
    permalink
    parent
    [–]sh0nuff 1 point 1 year ago
    Want to mention here that using your settings to set your data cap (set it on your billing day), then you won't go over again.Those text messages are really unhelpful, as they send out well after the data has been used. Chances are good you hit close to the 2GB mark before you received the bulk of the messages. 
    permalink
    [–]kindofabuzz -4 points 1 year ago
    Quit installing pirated apps. 
    permalink
    [–]lechnito[S] 1 point 1 year ago
    That's definitely not the case here; both my PC and and Android phone are free from pirated apps.

    You used the data.  Verizon can not see what it was sued for.  However your phone can see whats apps used the data.  go to settings-data usage- there will be a place that says data usage cycle.  line the dates up with your cycle.  then there will be a bar graph below that   extend bother white bars one all the way to the left and one all the way to the right.  after those are extended below that will be a list of apps,  there should be one that used over 2 gb and that will show you what app used that data in her purse

  • Silly question, maybe. I want to change from Verizon DSL to cable, but cable company doesn't supply router.  can I use my Airport Extreme as wireless router?

    We currently have the following wireless home-network configuration, powered by Verizon DSL. 
    2 macbook pro’s
    1 emachine
    HP PhotoSmart 6122 all-in-one printer
    Apple TV
    Apple Airport Extreme Base Port A 1408
    Westell 7500 router
    Thinking I’d get wider wireless coverage throughout my 2 bedroom home, I purchased the Airport Extreme. It is connected to the router via its sole usb port.  The result was only a tiny increase in speed, and no increase in coverage, so I don’t know why I have it.
    We now want to change from DSL to cable, thus ditching Verizon.  Our new cable provider supplies the cable box, but no router for wireless networking. 
    Here are my questions.
    Can I use the Airport Extreme (AE) as a wireless router? 
    If so, how should I hook it up?  Should the usb cable go from the AE to the cable box, and all the other devices connect wirelessly?
    If not, how should I be using the AE to some advantage?  What can I get out of the investment?
    Thank you very much for your help!  Beatriz

    What I wrote has nothing to do with what the cable company charges for their installation. And, usually they will help with the router setup even if you supply your own router. I don't know what they will charge for the modem.
    Note that you need to get just a modem. You don't want a modem/router combination. That will make using an AEBS effectively nearly impossible. You will need to ask specifically for just a standalone modem, and that you will supply your own router.

  • Verizon Edge: Fully Explained, Plus a few questions

    At first glance Verizon Edge sound good, with a second look it seems to be a huge scam, but with enough research it seems it depends on the scenario.
    This document excludes information regarding new customers who haven't had 6 months of good payment etc.
    This document makes some assumptions which are located at the bottom in the form of questions to be answered by a Verizon representative.
    The Basic Shared Plan, Subsidized phones and how it all works.
    The Plan
    Unlimited talk and text have become a given with Verizon, so it all comes down to data. The way the plans work are quite simple, there is a set price for the pool of data, For example my family has 6GB of data for $80. The price increases or decreases by $10 per 2GB(Not including very small amounts or large amounts) --- 10GB is $100, we'll use this number later.
    After that you pay a flat price per device depending on the device(All devices use data from the same pool - when the data runs out you're charged $15 per 1GB over(rounded up to the next GB -- 4.05 rounds up to 5GB) or you have the option to upgrade your plan by 2GB for $10 more a month.
    Smartphones are $40/month, basic phones are $30/month, tablets and other devices are $10/month
    The Phone
    The typical subsidized smartphone is $200 when you sign up for a 2 year contract.This price can vary with special offers or more expensive versions of phones(ex: 64GB iPhone over the 16GB one)
    So you just got a $600 phone for $200, but that doesn't make the phone a $200 phone, and that doesn't mean you only payed $200 either, the other $400 is technically still payed for by you.
    The remainder of the phone cost is nested within the monthly flat-rate access charge.
    $400 over 24 months = ~$16.67 (of the $40) per month is actually going towards the phone.YOU ALWAYS PAY THE FULL PRICE OF THE PHONE WHETHER YOU KNEW IT OR NOT.
    The difference, whether you have your own phone or are month to month you will pay $40 access fee a month no matter what, so if you're not getting a subsidized phone every 2 years you're giving Verizon more money in a way.
    Total Cost with the Shared Plan
    1 Person with 10GB Data($100 + $40) x 24months + $200 = $3,560
    2 People with 10GB Data
    ($100 + ($40 x 2)) x 24months + ($200 x 2) = $4,720
    3 People with 10GB Data
    ($100 + ($40 x 3)) x 24months + ($200 x 3) = $5,880
    Verizon Edge (Check bottom for assumptions and questions.)
    You still have unlimited talk and text and the data works the same way all for the exact same prices.
    The monthly access charge for each device is where things change.
    If you have 8GB of data in your pool or less, this charge is reduced by $10 ($40 --> $30)
    If you have 10GB of data in your pool or more, this charge is reduced by $25($40 --> $15)In most cases it is cheaper to have 10GB while in the Verizon Edge program than to have less.If you have a really low amount of data or only have 1 or 2 people in your plan this may not be a good option for you.
    These reduced prices only apply while you are still making payments on a Verizon Edge phone.
    You do not pay a subsidized price for a phone although you are saving the same amount or more through the reduced access charge.
    You will pay the full retail price of a phone over 24 months with no down payment. (ex: $600 phone = $25/month)
    Total Cost with Verizon Edge (assuming 10GB and a $600 phone)
    1 Person($100 + ($15 + $25)) x 24months = $3,360
    2 People($100 + (($15 + $25) x 2)) x 24months = $4,320
    3 People($100 + (($15 + $25) x 3)) x 24months = $5,280
    What's Good About It?
    If you have a 10GB plan or higher(Or upgrade to it), and your phone is $600:Your monthly cost will be EXACTLY the same..
    How do you benefit then?
    You save the $200 you payed for a phone each 2 years.
    You can change phones once a year instead of every two years and still have the same monthly cost as you do without Edge.
    If you 'Edge Up' early you have to finish paying up to 50% of the phones cost right then(Normally payed off by 1 year)
    Edging UpWhen you 'Edge up':
    50% or more of your phones total cost must have been payed off and it must be at least 30 days since the last Edge up.Typically a year or longer in unless you pay the remainder of the 50% at the time you Edge up
    You must return your current Edge phone.
    This phone must be in good condition as determined by Verizon.Or there will be a Fee
    Must be Returned within 14 days of Edging upOr there will be a Fee
    Switching to Verizon Edge (While in contract)
    Requirements for eligibility:
    Contract must be from before 11/13/13
    Offer to switch expires 6/30/14
    You must turn in your current Verizon phone(Subsidized phone on your current contract)
    Like I said early, in the basic plan you technically pay for the other $400(more or less) through your monthly access charge.
    In order to recoup this money they want the phone back.
    In most cases this is at a lost to the customer, for example,
    $600 phone, $200 paid, $16.67/month toward the $400 after.
    I'm 16 months completed which means I payed an estimated $466.67 of the $600 phone
    Questions
    I assumed there isn't but: Is there monthly financing fee?
    Any other minor fee?
    Do you pay the ~$30 activation fee when Edging up as you normally do when upgrading phones?
    What happens once you've payed the full cost of the phone?
    I understand that you no longer get the reduced monthly access charge.
    My question is, if you payed off the full cost, do you have to return the phone anyway?
    If your phone is not eligible to trade back(Damaged or other)
    If you want to edge up which scenario is true:
    There is a fee because the phone is damaged
    You have to pay the full cost of your current phone(rather than 50%)
    other
    When switching to Verizon Edge:
    If you choose not to give back your current phone or it is not in returnable condition what happens?
    I heard it's a $200 charge?
    The remaining balance on my current phone would be $133.33 ($600 - $466.67) would that be the charge?
    You are not eligible for switching to Verizon Edge?

    A few corrections to your post.
    When "edging up" you CAN pay the extra to get you to 50% of the cost of the phone. This information is from the Edge FAQ, #2 under "Contract and Payment Plan"
    Can I pay more than my scheduled monthly Verizon Edge installment?
    No, unless you are either seeking to Edge Up to a new device, which requires that at the time of the Edge Up transaction you pay at least 50% of the device following the initial 30 days of the Verizon Edge Agreement; or you are seeking to pay off 100% of your Verizon Edge Agreement, which you may do at any time.
    For your point in #3, at least currently, you may be able to do an "Early Edge" if you are currently under contract. From #4 under "General Information". While it simply states you must return the phone on the line when placing your Edge order, I assume you must return the phone purchased when signing your current contract.
    What is Early Edge Open Enrollment?
    Early Edge Open Enrollment is a limited-time option to participate in the Verizon Edge program. You can get your choice of the latest smartphone sooner than you would under a traditional 2-yr contract.
    If you’ve had your current phone since 2/1/14, you may be eligible to purchase a 4G LTE smartphone through the Verizon Edge program. You’ll pay for your phone in monthly payments.
    To be eligible for Early Edge, you must meet all the following:
    Be eligible for Verizon Edge
    Have had your phone since 2/1/14 or longer
    Return your phone in good working condition*
    The Early Edge Open Enrollment option will be available 2/13/14 - 6/30/14.
    Note: You must return the phone that was on your line at the time you placed your Verizon Edge order, and it must be returned to Verizon Wireless within 14 days of receiving your new phone. If you do not, you may be charged a non-return fee of up to $200.
    Also, your last statement is only valid if the phone active on the line is the phone you purchased when entering into the Edge agreement. You can only Edge Up by returning the phone you purchased on the Edge agreement(or authorized replacement phone such as warranty replacement or insurance replacement). You cannot purchase a smartphone, subsequently activate a basic phone on the Edge line and then return the basic phone when Edging up simply because it is the active phone on the line Edging Up.
    Also from the Edge FAQ, #2 & #4 under "Edge Up and Returns"
    What are the eligibility requirements to Edge Up with Verizon Edge?
    To be eligible to Edge Up, you must:
    Have had your Edge phone for at least 30 days
    Have paid at least 50% of the full retail price of the phone
    Return the Edge phone in good working condition with no significant damage, as determined by Verizon Wireless
    How do I Edge Up when I'm ready?
    There are three ways that you can Edge Up:
    Bring your original Edge phone (or authorized replacement) to a Verizon Wireless retail location where a representative will help you complete the Edge Up process.
    Complete the Edge Up process online using My Verizon.
    Call Customer Service at 1-800-922-0204 and they’ll help you complete the Edge Up process over the phone.
    Beginning April 13th, you’ll be able to complete the Edge Up process at select Verizon Wireless authorized retailers.
    If your previous phone is an iPhone with iOS 7, you must disable Find My iPhone prior to sending it back. To disable Find My iPhone:
    Tap Settings.
    Tap iCloud.
    Tap Find My iPhone.
    You’ve successfully disabled Find My iPhone.
    Note: If you use My Verizon or Customer Service, you’ll need to ship your original Edge phone (or authorized replacement) back using the shipping label provided by Verizon Wireless when you complete the Edge Up process. You’ll be billed for the new phone when you Edge Up. However, once it’s determined by Verizon Wireless that your original Edge phone was returned in good working order, you will receive a credit back for the remainder owed on the original Edge phone.

  • My wife and I have a family account at Verizon and are thinking of getting the IPhone 4S.  My question is can we both use the functions of Icloud on the same account at Verizon or do we have to have separate accounts to be able to use all the features

    My wife and I have a family account at Verizon and are thinking of both getting the IPhone 4S.  My question is can we both use all of the features of Icloud with one account at Verizon or do we need to have separate accounts?

    If Mail in Mavericks is the same as earlier versions you can select accounts in the sidebar, so that you can either display the inboxes for individual accounts, or the contents of all the account inboxes. (If the accounts don't show click the disclosure triangle next to 'INBOX'). The layout may have changed since the version I have - Snow Leopard - but you should be able to do the same thing.

  • Verizon iPhone - mobile hotspot and other questions about the data options

    I just ordered the Verizon iPhone. Can anyone explain the options here:
    1) Unlimited corporate email & Web (business and personal email) vs. Unlimited email and web for smartphones (personal email) - what's the difference?
    2) "3G Mobile Hotspot 2GB" - does this mean that there's no way I can share my 3G connection via wifi without paying the extra $20/month?? How about tethering to a single computer (USB, BT, or WiFi) - does that also require this extra option?
    3) equipment protection - what's the difference between Extended Warranty, Asurion Wireless Phone Protection, and Total Equipment Coverage?
    thanks in advance,
    Mike

    Hi
    Regarding your #2 question; yes, you must pay $20/mo to use the 3G Hotspot aspect of the iPhone, same as with any of Verizon's phones that offer this feature such as the Droid X, HTC phones, etc. And, there is NO additional charge to tether it to your computer; it's $20/mo regardless. You can still use the iPhone's WiFi feature to search the web which is part of the regular data plan. We're only talking about paying the $20/mo for the "up to 5 devices" jumping on your phone as a hot spot.
    I'm an Apple fan, have my MacBook Pro, but my phone is a Droid X. I've been a Verizon member since a year before they became Verizon. Additionally, I am part of the Verizon & Motorola test forum; testing new software updates as they come along.
    Something you should know about Verizon's 3G Hot Spot feature; it has issues. Those of us in the Motorola & HTC forums have experienced identical issues with regard to the 3G Hot Spot feature; it disconnects every 2 minutes, even when you are actively surfing the net. Verizon & Motorola Support have been very helpful to provide what they believe are fixes, including: changing the channel, hard resets, clearing cache, etc. It does not work. Most of us believe, this is NOT a Verizon issue, but a phone maker issue.
    I also have Verizon's MiFi 2200. It costs $59/mo and is purely a hot spot device; again up to 5 devices. I use it at home, for my lap top and for those who need connectivity. It outperforms the 3G hot spot feature of the Motorola & HTC phones by leaps & bounds, and I suspect it will out perform the 3G hot spot feature on the iPhone. Additionally, you get 5GB of download with the MiFi which Verizon is planning on offering increases to 8GB & 10GB. There is NO plan to increase the 2GB download limitation on the 3G Hot spot of the iPhone & other phones, and anyone who does basic software downloads & pics, knows 2GBS is not a lot space.
    So, I would recommend not paying the $20 until this is resolved. If you do, you could pay $39 more for a total of $59/mo for the MiFi, download the software to you home computer & notebook, and end up canceling your home internet service. I did this and have saved $70/mo in my total utilities.
    One other important note: Verizon's VZManager Software for their phones & MiFi. If you did pay the $20/mo for the iPhone and decided to tether to your USB port (for power while using) and you were to use the 3G hot spot feature, it will NOT work on 64 Bit computers, regardless if you are using the WiFi feature or directly using VZManager. The MiFi has this same issue. It will only work on 32 Bit when tethered. So, you'd have to reboot your computer to 32 Bit, if you have that ability. On a Macbook Pro, simply restart holding down the "3" & "2" keys.
    I have no idea why Verizon can't simply upgrade the firmware, even recent firmware upgrades have not resolved this. Most new computers are 64 Bit now.
    Despite this, I use my MiFi 100% untethered and carry my charge cord in my bag as it also works on my Droid, and I presume they may do the same for the iPhone; reduces the need for multiple power cords.
    I really looked forward to the 3G feature of the Motorola & HTC phones, but honestly, it's just not there yet; mine was slower than Dial Up, and I'm not kidding.

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