Questions on email message handling

Hi there,
Im new to BBing and trying to understand email message management on my BB Tour.  Can you help with these questions?
Clicking the "file" option for a selected emal message shows a choice of 3 folders: one named for my email account, one named "inbox", and one named "Spam".   Instead of putting my email message into one of these folders, I would like to put it into a special folder that I name.  How might I be able to do this?
What does a minus sign "-" in front of a folder name mean?  e.g. "- Inbox"
Where are the email folders located?  Is there a way that I can see a list of all folders and files on my BB?
Another option for a selected email message is "save".  What does this mean?  Where is the message saved?  Why is it still shown in list of messages?  Is there a way of knowing which messages in the list have been saved?
Solved!
Go to Solution.

Nanci, if you highlight a message in the message list and click Menu > File, you will normally see your inbox folder and a Spam folder for that integrated email account. The - next to the accounts indicates that folder is expanded. If you click on the folder name, you will notice the - turns in to a + indicated the folder is collapsed.
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