Quicktime crashes while streaming .mpg files

When attempting to stream a video (located on a server in our network), QuickTime force closes... The videos play fine on the server itself.
Windows 7 Enterprise
QuickTime 7.7.2
The logs on the machine show this:
Faulting application name: QuicktimePlayer.exe, version: 7.72.80.56, time stamp: 0x4f8f7ca4
Faulting module name: QuickTimePlayer.dll, version: 7.72.80.56, time stamp: 0x4f8f7c8a
Exception code: 0xc0000409
Fault offset: 0x00005b6d
Faulting process id: 0xefc
Faulting application start time: 0x01cdc292c26f19a9
Faulting application path: C:\Program Files\QuickTime\QuicktimePlayer.exe
Faulting module path: C:\Program Files\QuickTime\QuickTimePlayer.dll
I have tried from several different computers... all of them produce the same results.
I tried updating to 7.7.3, same results.
I tried clicking the legacy codec box just in case, same results.

With Toast:
Set preferences to Never delete "Roxio Converted Items"
Make a DVD.
When done go to Roxio Converted items.
Full of M2V and AC3 files , one for each title on the DVD.

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Quicktime crashes while showing .mov file in dual screen presenter mode

This is a recent occurance, but often I will connect my computer to show movies and lately no matter what the format, after a few minutes while presenting the movie on a second monitor, quicktime crashes. I have to start it all over again, often 3-5 times while watching one movie. Any ideas how to prevent this or what is happening? Is it possibly my video card? This makes me apprehensive to buy an apple tv with the video crashing.
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No solution, but didn't like it hanging around...sorry.

Post Moved Sky-HD-crashes-while-streaming-downlo...

moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Sky-HD-crashes-while-streaming-downloading/td-p/883378
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Apologies, I said:
Are your drives all 7200rpm and have you (or your pc builder) tweaked any settings for the grapics card to do its cuda stuff (e.g. force recognition of non-compatible drive).
I should have said:
Are your drives all 7200rpm and have you (or your pc builder) tweaked any settings for the grapics card to do its cuda stuff (e.g. force recognition of non-compatible graphics card).
If CUDA processing is enabled and you have a CUDA recognised effect applied, (e.g. 'levels') then a yellow rendered bar will appear.
There are only a small number of recognised/tested graphics cards, but it seems the done thing is to 'fix' other high spec nvidia cards, via a small edit, which is documented on several youtube videoes.
If you had the CUDA option applied, you could switch the 'software only' rendering option, but as problem is on CS3 too, that now seems accademic.
(I didn't realise pre CS5 version would sit on 64bit system. Thats's handy so I can put up my CS2 in win7 pro 64 bit, for legacy projects).
I'm no expert on RAID systems, but have read of them (or their particular configuraion) causing problems with NLE's, so if you can, it's worth copying a sample source file to internal 'regular' drive, disconnect raid (if safe to do so), check settings for temp files point to same as project etc and are all set to internal drives with free space and try again. It may not be RAID, but without testing, it can't be ruled out.
Perhaps take test clip, drag to time line, do not play it, but add an effect to it - say 'Brightness & contrast' with extreme settings so it's obviosly different to source, then export it as avi, without playing it or scrubbing cursor.
This export, unlike 'play' will mean that data does not have to be read through in realtime.
If it works, it implies it's happy with codec, how to decompress it for editing/exporting and implies it's an issue in coping with processing data in real time.
Please confirm drives are all >=7200rpm.
HTH

Premiere Pro 5.5 crashes when importing mpg file

Premiere Pro 5.5 crashes when importing mpg file.
I can get the file to import if I first right click the file and tell it to "open in source monitor" then tell it to import.
When I do this it indexes the file. After it is done indexing is when I can then import the file.
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Welcome to the forum.
What are the specs. of this MPEG file? Might be something in those, that is causing an issue.
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logic audio engine crashes while streaming video and recording 4 channels simultaneous audio

Hi there,
I also wanted to thank you for your response and let you know that I have tried all those trouble shooting things you suggest to no avail.
it seems to me that the first explanations are most likely to be the case.
namely that the program can multithread while the plugs only use one processor (particularly EXS24) which is bloody useless.
also increasing the buffer to 1024 is not an option cause you gotta bloody lay tracks, which means you gotta hear the BG tracks and play yours on top in time otherwise, you record your new tracks and they are so out of time that it sounds like a little kid wanking on a guitar or whatever...
and of course for composition with midi intruments it doesn't work at all cause your latency becomes so huge that you would need a miracle to quantize your off time notes back to normal so that you can arrange, print score, etc.
either way, I hope that my tone is not disrespectful, it is aimed at apple in frustration, I'm grateful for your help.
thank you
David

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Hi,
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Hi all,
Quicktime crashed when I was saving a long speech I had just recorded. I can't find the file anywhere. Does anyone know where the file might be stored so I can attempt to find it and not have to re-record this thing again? I don't see it in users>library>cache>quicktime. Which folder would it be in?
Thanks!

Hi Baby Boomer,
A simple spotlight search won't work because the file name wasn't applied to the temp file that was being written as the recording was being made.
The issue is that it wasn't saved, it crashed before saving with a file name. When I stopped the recording and and hit file>save, then the program crashed.
So somewhere, I assume there is a temp file with the recorded data in it. That's the file I'm looking for. I'm guessing that a couple hundred megs of quicktime data doesn't just disappear, even if it's not saved, but is instead tucked away in some cache file waiting to be overwritten.

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I am trying to create a DVD with chapters/scenes from a single .avi file that won't open in Quicktime (nor iDVD nor iMovie). It's the basic QT, not pro. I can convert the .avi file to .mpg (using Burn or other tools), but the resulting file (.mpg) won't open in Quicktime either. Seems if it won't open in Quicktime, it won't open in iDVD or iMovie, where I'd hoped to include chapter markers and menus.
Since this was created by Burn on my Macbook, I'd expect the resulting .mpg file to be readily useable by Qucktime, but it isn't. Can someone first explain why QT won't open the file (VLC will open it), and second what other approach I might use?
Thanks!

OK, again, I'm not using the avi file, but the mpg that was created by Burn from the avi file, so I wonder if the original is so "muxed up" as it might seem. No mpg inside of an avi, if I understand you both correctly. The original AVI is thus far MIA though I do think I burned it to a data disc.
Having the original AVI would let see what compression codecs were used to create it, how compressed the video was, see the encoded dimensions/display dimensions if PAR encoded, and give us some idea as to how much visual quality may have been lost in transcoding the AVI to MPG, as well as, save you one level re-compression if you were then able to start your work flow with the original source file. Too bad you can't find it.
"Muxed" in the case of your MPEG2/MP3 MPG file refers to the fact that the audio and video content is broken into blocks of video data which are interspersed with blocks of audio data in a single data stream to provide synchronizarion. QT files, on the other hand, contain up to 99 tracks of audio, video, and/or other forms of data the playback of which are all sybchronized to an external clocking system and is the main reason your MPG file is not natively QT compatible,
To play MPEG-2 content, whether in an elementary or a multiplexed stream, in a QT based application, you must first purchase and install the Apple QT MPEG-2 Playback component ($20). Even then, for any of the unsupported audio compression formats you would need a secondary application like MPEG Streamclip (free) to bridge the spatial to temporal synchronization problem to make it compatible Apple QT-based applications like QT, iMovie, GarageBand, iDVD, etc. So, if you plan to use the MPG file as your source file, you will either have to purchase the MPEG-2 component or use a third-party application work flow.
All that said, I think I'm understanding how to go about this now. Oddly, I do have Perian installed (I think because I once had a similar problem and had hoped it would help) and it's up to date. It does not seem to fix my problems though.
This is why you need to pay attention to the actual codecs used in the AVI file and ensure that you have removed any third-party components which may conflict with the Perian component package as detailed on the support page of the Perian web site.
I'm using this file to try to learn a little about iDVD and iMovie (after all these years of using Macs!), so I had hoped to take these first steps without buying a commercial product. I don't mind spinning my wheels trying different workflows so long as I'm learning and have options. Garageband is an interesting idea as I had no idea it would handle video files. Perhaps Audacity would also do the trick? I don't have any need of creating markers at any particular points in the file, just something to ease the process of moving from one place to another in the video. Markers at an even time interval would be fine, and I'd love to create a menu that allows navigation, though even that isn't crucial.
To learn more about iDVD, use help file, view the tutorials, and visit the iDVD forum. However, before you can do anything in iDVD, you will have to convert your MPEG2/MP3 MPG file to a QT compatible compression format. On my system, I would simply open the MPG file in MPEG Streamclip (which already has the Apple QT MPEG-2 Playback component installed) and convert the MPEG-2 video to AIC (Apple Intermediate Codec) and the MP3 audio to Uncompressed audio. The resulting MOV file will then import to any Apple QT-based edit/conversion application on your computer (assuming the source file and your software is in proper working order).
I may end up trying Toast as I've considered it in the past and my needs aren't very sophisticated. But being largely without work and mostly self-employed these last two years has made me a bit of a miser...
Toast should save you the cost of the MPEG-2 Playabck component but does cost much more than the $20 component. I am still using Titanium Toast 10 Pro but it may be aout time to upgrade to 11. It is a really good general purpose conversion/authoring appliction for all forms of target optical media.

HELP!!! Quicktime Crashed and Perminanlty Deleted Files HELP!!!

I was trimming a movie file in quicktime when the application crashed. Upon crashing I saw my file get deleted from my computer. It isn't in my trash bin or anywhere on my computer. I DID NOT DO THIS, why did quicktime delete my file? How can I recover it? Someone please help meeeeee.

This is a video file taken with my camera. I exported it onto my computer.
If you exported the file to your computer, then the exported version of the file should still be on your computer unless, a) you never actually stored it on your computer, b) deleted it, or c) overwrote it by saving a different version to itself. Therefore, the question becomes "How did you 'export' the file to your computer?" and "Which version of QT were you using to trim the file?"
It deleted the original source file is what I'm saying... When I went to trim the video to make it shorter quicktime crashed and erased the Source File, the original and the only copy that I had.
Normally I would say this is impassible unless you deleted the source file manually during the editing process before the crash. The crash should simply lose all edits made before the crash but not affect the source file. Even stting the source file to a zero frame playback doration in QT 7 Pro and then saving the playback pointers would not delete the original file. And, even though your could not play the data with the QT player, the file would still exist and the data would still exist in the file whilch third-party players could still play. The only way I can force this to happen is to open the file in QT 7, copyth the data to temporary memory, delete the original file, begin trimming, and then have QT crash while working on the "temporarily" stored data in the "project" player being edited.
It's not in the trash and file recovery programs aren't finding it either. It has left me very confused and with a very bad image of Quicktime in my mind.
Editing projects are, by their very nature, "nascent" until they are exported or saved. Therefore it would not appear in your trash nor would the source file appear in the trash unless you put it there. Some forms of editing (like QT 7 trims using in/out references) can be written to the source file container which will prevent your accessing the data in the QT player but does not physically remove the data from the file container.
Without knowing your specific workflow and apps used, it is difficult to try and guess what might have happened.

QuickTime stutters only with .mpg files

Only since I've updated to Mac OS X 10.5.2 that I've been experiencing this problem. I have a load of .mpg files recorded using my digital camera, as well as a bunch of files I've downloaded from the net. These used to play back perfectly fine and smooth in QuickTime, but now every few seconds there is a big stutter. The files aren't corrupt as every other media player plays them fine. Also, it is just .mpg files QuickTime is struggling with, any other supported format plays perfectly fine.
The file codec is 'MPEG1 Muxed'.
I've tried reinstalling QuickTime, the Leopard Graphics update and neither have provided me with any fixes.

Why did you uninstall Perian? You need it!
These are the downloads and the settings you need in order to view/hear pretty much everything that the net can throw at you: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
It is known to work in the great majority of cases with Safari 3.0.4, QT 7.3 or 7.4 and OS 10.4.11. (If you are running Leopard, ensure that all plug-ins have been updated for OS 10.5.2, but please see my footnote).
Assuming you already run Tiger versions OS 10.4.9 or above (this has not yet been verified with Leopard) and have Quicktime 7.2 or above, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer 10 for Mac from http://forms.real.com/real/player/blackjack.html?platform2=Mac%20OS%20X&product= RealPlayer%2010&proc=g3&lang=&show_list=0&src=macjack
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
You should read this support page http://perian.org/#support in case you need to delete older codecs.
Adobe FlashPlayer should first be uninstalled using the appropriate uninstaller available here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2 and then the latest version obtained from here: http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash and installed.
(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS, but please see my footnote if you are running Leopard.)
In earlier versions than QT 7.1.3 in Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
You should also ensure, if you are running Tiger 10.4.11 or Leopard, that you have downloaded and installed the correct version for your Mac of Security Update 2007-009.1.1, which also deals with the Quicktime/Flash issues you may have experienced, such as the '?'. What happened was that both Quicktime as well as Adobe FlashPlayer tried to play the Flash video at the same time. This no longer happens. (N.B. Security Update 2007-009 1.1 requires both a restart and a permission repair.)
If you get problems with viewing video on a website try moving this file to your Desktop:
Hard drive/Library/Internet Plug-Ins/QuickTime Plugin.webplugin
and then restarting Safari. If all now works, you can trash that file.
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/divx/mac/
Now go to Safari Preferences/Security, and tick the boxes under Web Content (all 4 of them) to enable Java.
Lastly open Audio Midi Setup (which you will find in the Utilities Folder of your Applications Folder) and click on Audio Devices. Make sure that both Audio Input and Audio Output, under Format, are set to 44100 Hz, and that you have selected 'Built in Audio'.
Important: Now repair permissions and restart.
You should also consider having the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.
FOOTNOTE
If you are running Leopard:
Some users have mentioned that the latest Flash Player (v.9.0.115.0) conflicts with Leopard, and that they have needed to revert to v. 9.0.47. This can be downloaded from here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=1

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I recently rebuilt my Vista system from scratch as I put in a new PCI-E16 1GB video card.
I have checked that I have latest drivers, DriectX, etc. Tried everything.
In the Orginaize application, my catalog will find all videos on the system. However, it only creates a thumbnail for .avi files and not for .mpg files.
And when I try to open a video (to review and get ready to send it to Premiere, I can watch it for 1 or 2 times (with no audio) or it crashes PSE all together.
So, .avi's, work find. MPG's don.t
The MPG work in other applcations but not in PSE (under organizae of quick view).
They do work in Premier so I can edit them, but I can't use Organizer at all for MPG files.
I just bought both programs, upgraded my video and EVERYTHING else on my system works. EXECPT thumbnails for mpg files and quick view of mpg from orginizer. Either no sound, or a crash. But I can view mpg from Media Center and a dozen other applications.
Any thoughts?
Gerry

Wow, I didn't expect this kind of response. Most boards aren't this active.
The MPG files in question are from a Panasonic Digital HDD Camcorder. (Not HiDef)
When looking at properties the files just say mpeg. Doesn't say 2 or 4.
I also noticed that when I play them using the PSE Orginaize quick play, I don't get any sound. Only with the AVI files.
Going to try the k-lite codec deck. I sure hope I don't create more problems by doing so
Just trying to finally burn some real movies and DVD's.
My system has plenty of space. 3gb RAM dual-core 64bit AMD processes, although only using Vista 32 bit premium.
360GB internal drive and a 1TB USB 2.0 drive. (Videos are on interal drive with 150GB free). 1GB video card.
I have all the VERY latest drivers for every single element on my conputer.
the app that is / has been used to import the videos is Pixela Image Mixer3.
Kind of anoying
(Make assuming K-Lite Full 5.1 is the latest batch of codec's for Vista?
Thanks again for the overwhelming response.
Gerry

Crash Quictime opening .mpg files

Hi,
Since some time I noticed that Quictime craches when I try to open a .mpg file.
I have the MPEG2 player component and it played before.
When I open other supported file extensions, Quicktime works ok.
Today I discovered however, that if I open Quicktime, go to 'open file' , and open the same .mpg file ... it works.
So my question is... does anybody knows what causes this problem?
I'm an videoamateur and it,s much easier to just browse thru my video files and dubble klick them then to open Quictime manually and open file after file after file...
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Intel Quadcore q6600
ATI Radeon HD 3870
I have Quicktime v 7.62.14.0
Thanks in advance

I suggest you post in the Quicktime for Windows forum:
http://discussions.apple.com/forum.jspa?forumID=943

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Hey there,
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My test scenarios:
Vista Ultimate
IE7 / FireFox 3.5 / Chrome 3.0
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Hi, The only general information that I could give you is to try turning off the hardware acceleration feature, which is turned on by default. You right click any video, Settings, Display Settings and UN check the H.A. It has also been recommended to update the graphic and video drivers to the latest versions. If that doesn't work, then there is some other conflict on the system. Anti-Virus and or add ons in the browsers(s) Now this is assuming that Flash Player is Installed correctly, along with the IE and non-IE browsers that Flash Player supports.
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http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html
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Thanks,
eidnolb

Quicktime crashes while streaming .mpg files

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