Quicktime movies corrupted by adding metadata in Adobe CS3

Recently I happened to switch from using Adobe CS2 to CS3 (don't ask me why, I know they're old versions). I use Adobe Bridge to manage/organize my digital photos and movie files from my digital camera. In CS2, whenever I attempted to select multiple files to annotate with metadata such as description, location, etc., the program would warn me that "some files" in the selection (i.e., the Quicktime .MOV files) could not contain metadata. So I would click OK, continue to annotate the batch, and Bridge would simply exclude the .MOV files and only add the metadata to the photos. When I started using Bridge CS3, I noticed that the warning dialogue box no longer came up. At first I was pleased, and thought, Great, now it's OK to add metadata to my movies as well! But not long after, I started noticing a problem where some of my .MOV files were no longer playable, even though they had been fine immediately after download. Since I only add metadata to about a quarter of my files, it took me a while to see the pattern: Adding metadata to the .MOV files does in fact corrupt them and make them unplayable in Quicktime. CS3 was not doing me any favors by suppressing the old warning! I knew the movies were fine since I had already played them before, but the moment they were assigned metadata, Quicktime refused to recognize the files.
Now that I know the problem I am very vigilant about not adding metadata to movies anymore, of course, but I need to salvage the already corrupted movies, since some of them are precious to me, such as my daughter's birthday videos. I have tried various workarounds such as attempting to convert them to another format with video conversion software, but the conversion software also can't recognize the files now. The best luck I have had is that I can still play the movies using a program called VLC, so I know the essential data is not ruined, it's all still there. And when I have tried a couple of diagnostic tools, they are able to extract the images and recognize the file -- but not able to restore it to its original form. I have also tried deleting the metadata, in Bridge, but that doesn't help. Does anyone know of a method or a program that can help me restore these as Quicktime files? It appears that there are services out there that will charge a lot of money to repair corrupted files, but I really think this should not be so hard or expensive. The integrity of the movies is still there, everything is intact, there's just been a line of code inserted somewhere that shouldn't be there I suppose. I wish I could get in there and delete it myself. It's great that VLC has no problem playing them, but as long as these are unusuable as Quicktime files, I can't send them to my family, upload them to video-sharing sites, etc.
Thanks, anyone, for your help.

I don't know how to fix what was already modified, but in Premiere Preferences, there is a box that is checked by default, something about "Write XMP data" or similar, you'll want to uncheck that.
Thanks
Jeff Pulera
Safe Harbor Computers

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To Apple Discussions!
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Hiya everyone!
I've taken some work home from the macs at work, but can't open it on my PC.
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When I try opening the files in quicktime, the screen is white, but the audio plays. They don't open in windows media player at all. When I try to import them into Premiere, I get a message reading, "Error Message, Codec missing or unavailable". But they import into After Effects, except they only play as white...
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http://discussions.apple.com/thread.jspa?messageID=8159317&#8159317
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My current file sized are all less than 1MB and are of good quality.
Just adding a small test track the Movie .mov is still less than 1MB
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am i correct that this 'my photo stream' process is not removing any image data?
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The QT exporter in Flash is honestly my least favorite
feature - not the feature itself but how it
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almost unusable unless you have a very
short timeline, small stage, lower frame rate - like AS
generated effects or something - otherwise,
for true frame accuracy to video output - it is not reliable
enough and not fast enough for any real
world production environment.
So typically for me - I love SWF2Video (www.flashants.com) as
it takes any SWF and makes it into an
AVI that is frame accurate no matter what the frame rate is -
quite incredible - enough so that I
always felt it should have been bundled with Flash (as well
as Wacom tablets).
Harmony is an incredible product - as is SOLO and TBS (Toon
Boom mStudio) - each of those programs
are dedicated animation programs designed for output to video
- Flash has a lot of hats to fill and
it was never really designed for animation to video even
though many of us have found it suitable
for all intents and purposes as an animation program for full
production.
But all in all - the quicktime exporter doesn't really
deliver how we would expect it too I am sorry
to say - I only hope it works as well as it does on the Mac
(Mac users could always choose to export
to Quicktime Video but not PC users).
For now if I am exporting to video I keep it all on the
timeline or nested in Graphic symbols or use
the SWF2Video tool.
hope this helps.
-chris
Chris Georgenes / mudbubble.com / keyframer.com / Adobe
Community Expert
OBastien wrote:
> Thank you for your reply Chris.
>
> I tried different possible solutions you listed but it's
not working.
> Disabling sound had no effects. Changing the FPS is not
an option, it has to be
> 25 FPS. I lowered the resolution to 300 something, it
seemed to be a little bit
> better, but it still dropped some frame, and the image
quality was horrible.
>
> I think it is really sad that we have to try different
settings in the hope
> that flash will grab all the frames. I'm really
disapointed in Adobe. I'm
> pretty sure it is the fault of Adobe and not Apple,
because I don't have does
> problems with Quicktime in ToonBoom Harmony. What is
strange is when I do an
> AVI export I never noticed a dropped frame. I'm not
using AVI video right now
> because I can not find a codec that gives me small size,
fast encoding times,
> the ability to seek in the movie by dragging the
timeline progress bar, and the
> possibility to edit in After Effects. If you know an AVI
codec that does all
> that it would be really great news.
>
> Thank you again,
> Olivier.
>

I can no longer play quicktime mov files from a canon firestore

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Apple kindly updated Quicktime and rendered Firestore files unplayable. I think a recent update of iTunes was the culprit.
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A colleague tried a different approach. For this you need a pre-July 2011 version of the file QuickTimeComponents.component. It is in the system/library/QuickTime folder. Delete your current one and drop in an old one.
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Quicktime movies corrupted by adding metadata in Adobe CS3

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