QuickTime Player Gray Screen Help

So yesterday I rented a movie from Itunes.It was really slow and lagging on Itunes so I tried to play it on the quick time player and there was no audio or video, just subtitles showing on the bottom right corner of the QuickTime player. I updated both Itunes and QuickTime player and my drivers are up to date. I'm using windows 7 on PC. I tried to play the movie on windows media player but it says it needs the proper codec. I changed the wire-wall settings and changed some settings on the QuickTime player and still no response I have 7 hours left until my rental is over.

Howdy umair19,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that’ll likely resolve the QuickTime Player and iTunes video playback performance issues that you ran into on your PC.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues - Apple Support
Ciao,
-Jason

Similar Messages

QuickTime Player - Partial Screen Recording?

Hello everyone,
My idea was to use AppleScript to:
- Launch Quicktime Player
-- Start Screen Recording
-- Check that 'Show Mouse Click in Recording' is marked
-- Click 'Record' button
--- Let user drag his desired portion of the screen
--- Start record
--- Stop record
-- Save movie
- Close QuickTime Player
So far I only got to the point where the user needs to 'drag his desired portion of the screen'.
But I also have a problem detecting that 'Show Mouse Click in Recording' is checked or not.
I can click it, but if it's already checked - it'll just go off. The problem is that it's not really a checkbox element rather a menu item.
Is there a way around it?
Also, and more important, how can I tell when the user finished his recording I.e. clicks the 'Stop' button so the script
can move on to saving that file.
Here is what I got so far (pretty basic):
tell application "QuickTime Player"
activate
end tell
tell application "System Events"
          tell process "QuickTime Player"
                    click menu item "New Screen Recording" of menu "File" of menu bar 1
                    click menu button of window "Screen Recording"
                    click menu item "Show Mouse Clicks in Recording" of menu 1 of menu button 1 of window "Screen Recording"
                    click button 1 of window "Screen Recording"
          end tell
end tell
So, am I crazy or is it possible?
I am pretty new to AppleScript, if there is a different, better way to do it, I would love to know.
Thanks!
Mac OSX 10.8.5
QuickTime Player 10.2

I don't know much about QuickTime Player. Nevertheless, maybe the following script, tested with QuickTime Player 10.3 under OS X 10.9.1, can help you.
tell application "QuickTime Player"
    set theDocument to new screen recording
    activate
end tell
tell application "System Events"
    tell process "QuickTime Player"
        tell menu button 1 of window "Screen Recording"
            click
            tell menu item "Show Mouse Clicks in Recording" of menu 1
                if value of attribute "AXMenuItemMarkChar" is missing value then
                    click
                else
                    keystroke return
                end if
            end tell
        end tell
        click button 1 of window "Screen Recording"
        repeat until exists menu bar item 1 of menu bar 2
            delay 1
        end repeat
        repeat while exists menu bar item 1 of menu bar 2
            delay 1
        end repeat
        repeat until exists window "Untitled"
            delay 1
        end repeat
        click menu item "Save…" of menu 1 of menu bar item "File" of menu bar 1
    end tell
end tell

IBook won't boot, stops at gray screen--HELP

I couldn't find this exact topic at first glance and I am hoping someone can help me. My ibook is about 5 years old and has only really crashed on my once 2 years ago but I was able to reinstall the OS and go on my way. This time, however, nothing works. I tried to boot up yesterday and the gray screen appeared and that was it along with a strange buzzing sound. I tried Disk Warrior, wouldn't even boot off that. Also tried booting off system disk 1 and didn't get past the language screen, just hung up with that buzz again.
Does this sound like a logic board issue? Can it be rescued?
Thanks in advance for any help!

I'm not sure if the computer can be checked out at home in such a way
in its present state, to see if there is a logic board failure behind it, now,
or not. There could be a hard disk drive failure, or ATA controller failure;
and a short list of other possibilities, best checked over by a specialist.
Certain keyboard commands and things could be tried (and I usually
assume they'd been tried before asking here, but that's often not so)
just to see if one or more of them could get a rise out of the dead Mac.
Be sure, if you can get the installer disc to boot the Mac, that you
try and use the Disk Utility to repair disc; maybe more than once;
and do not try to just reinstall an Archive and Install. The HDD may
have corruption issues and it may need low-level zero-data and re-
formatting before a new system could go on there, if it worked at all.
{Even trying to reset PRAM/NVRAM and then seeing if you can get
the bootable OSX installer disc to start up the Mac could be OK.
Maybe that PMU reset, as a last resort? It probably won't hurt...}
A system on an external bootable enclosed hard disk drive could be
used by a tech or a prepared home-tech owner, and a clone of the
machine's system then attempted to be used to boot the ailing Mac.
If the optical drive and other components relying on the logic board
are dysfunctional due to a defect on that main board, most external
devices may also have a hard time trying to use these methods of
outside efforts to troubleshoot be nominally successful.
There may be a way a tech can use an second computer to get
data off the drive in your iBook, should it come to that, by using
the FireWire Target Disk mode and see if your iBook can start
and act like an external hard disk drive. A copy of the drive's
content or parts of it may be made by the second healthy Mac.
A clone (perhaps not bootable if data on it is damaged and not
recoverable) could be made if the second healthy computer has
a clone utility and also an external drive it can copy/clone the
iBook's drive content over to. This may be asking too much;
but the home user who has stuff on hand could do it shortly.
Anyway, there are some ideas online, if you can search google
and choose appropriate words; I looked but you may need to
read through several different source links to see if anything
sounds like it may work. re: iBook won't start past grey screen
Some users have tried resetting the PMU, others tried NVRAM
and PRAM; a few tried SafeBoot to see if the system was OK
enough to load in a reduced startup mode; maybe where the
system's own Disk Utility could be ran to at least fix permissions.
And of these, if it is truly a logic board or a failed hard disk drive,
they won't really do much. Probably no harm; and that is part
of what troubleshooting is all about, working with zeros and ones!
Good luck & happy computing!
edited to add a chapter.

QuickTime Player: New Screen Recording question

When creating a New Screen Recording, it is possible to only record the audio coming from the speakers and NOT record the audio in the room where the macbook is sitting?

Soundflower allows you to route system audio into an application.
Install Soundflower-- http://cycling74.com/products/soundflower/ (instructions for use) and http://code.google.com/p/soundflower/downloads/list (application)-- to add system audio (core audio) inputs to the line-in and microphone options already present in QuickTime Player (i.e., QuickTime 10). Once it's installed,
1. System Preferences > Sound > Output. Select Soundflower (2ch).
2. Open QT and begin a New Screen Recording. In the Screen Recording window, click the dialogue triangle on the right. Under Microphone, select Soundflower (2ch).
3. Begin your screen recording.
Note, however, that you won't be able to hear system audio while using Soundflower as a QT input--the audio that was going to your speakers is now going into QT instead. When you finish your recording, go back to System Preferences > Sound > Output to route the audio back to Internal Speakers or your usual default audio output.

Gray Screen help!

My macbook pro laptop shows a gray screen immediately on start up, then the apple icon appears and the laptop shuts down immediately. Any help please?Gray

Mac OS X: Gray screen appears during startup
When it says boot using install disk you can, if you have Lion or later, boot using Recovery:
OS X: About OS X Recovery
http://osxdaily.com/2014/11/22/fix-macbook-pro-booting-black-screen/

Mac mini stuck at gray screen HELP!!!!!!!!!

Hi,
i have my mac mini stuck at a gray screen can you help me

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 4
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 5
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 6
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 7
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 8
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 9
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 10
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 11
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Will not boot - Blank Gray Screen - Help!

I was trying to use Boot Camp to partition my new iMac to allow a small several Windows Applications. Followed (I think) online instructions including reformatting. When it looked like it was repeating the "formatting" I hit cancel figuring I would stop the partitioning and get advice......result was iMac shut down and now when I start I get the chime and a plane gray screen with no option to access or reboot. I tried PRAM (opions-control PR) and that did not get results......not sure what else to try.

Timetraveller wrote:
Hi Again Nerowolf and thanks for your help and patience.......sorry don't know the John Titor you mentioned.
Google "John Totor"
But I did try the DVD and holding down "C" while rebooting and while there was some hopful clicking no result. Do you have other suggestions.......am wondering if a trip back to the store might be a good move!
I suspect a hardware problem. Back to the store sounds like the appropriate thing to do.
Booting from a DVD has very little to do with the computer OS.
But first - do this, Sometimes it does miraculous things:
■ Shut down your computer. Turn the computer back on and immediately hold down Command-Option-P-R, continuing to press until you hear the startup sound for the second time. This resets the computer’s parameter random-access memory (PRAM).
IMPORTANT: Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings.
■ If resetting PRAM doesn’t solve the problem, reset non-volatile random access memory (NVRAM). When the “To continue booting ...” message appears, type “reset-nvram” and press Return. Then type “reset-all” and press Return.
Post back the results.

Can't get newly purchased macbook pro to turn on - only a blinking folder with ? shows up on gray screen - help

How do I get a newly purchased Macbook Pro to turn on - all I get is a blinking folder with "?" on a gray screen?

Take it back where it was purchased. Include all packaging and take your dated receipt. You can request an exchange or your money back within the first 14 days from date of purchase. Don't delay.

Macbook Pro won't boot and getting gray screen, help!

I have a Macbook Pro 15" from mid2011. The warranty just expired one week ago.
I was normally using it without any problem, when suddenly the screen started to freeze and get some horizontal line. I had to force shut down with the power button couple times. The next day, my MBP wasn't booting during the startup.
When I turn on, I can hear the chime, the Apple logo show up and the little wheel turns, but after those things the screen remaing gray without any thing happens.
I have tried some steps that I found on discussion, forums, and websites like:
- PRAM
- cmd-s (to verify and clean the HD)
- hold option and restore using a flash drive with Mountain Lion (after I choose the drive, I get a "blue" screen)
- Remove the RAM and put back
All those things weren't successful.
What do you guys think I should do now?
What are the main causes of gray screen or blue screen?
Should I replace my RAM or HD?
I'm avoiding to take to a technichian or a geek, because I have a lot of confidential work inside. Luckly, I have a backup of everything.
I appreciate every reply made.
Thanks!!

Hi Eric,
Thanks for your fast reply.
Yes, I've tried cmd-R. I get a "blue screen" with vertical lines. Pretty weird.
I'm unable to access the Disk Utility.
Do you think the HD is damaged?

Oh snap, gray screen, Help.

I'll start by saying i just got this macbook back from RSD repairs.
Today when I tried to get it going in class I turned it on, and nothing happened.
After several turn ons and turn offs I realized that it was chiming on, but only pulling up a dull gray screen.
Battery removal did nothing, but after I pressed Comm Opt R + P 3 times it finally booted up and I had a working display. (I think that resets Pram?)
What the devil is going on, and should I call apple?

Ok, you got it going, that's good.
Keep an eye on it. Mine would do that too, pretty much only when I chose restart.
My MacBook is currently in the shop for RSD repairs, but developed this problem about the same time it started doing the whole random shutdown thingie. I honestly don't know if the two are related.
Good luck

I CAN NOT DOWNLOAD ITUNES 7 W/E OR QUICKTIME PLAYER 7 PLZZZ HELP

WHAT DO I DO...
IT KEEPS SAYING ERROR CODE 2803 WHEN I TRY DOWNLOADIN QUICKTIME BY IT SELF
ND WHEN I TRY DOWNLOADIN ITUNES IT SAYS AN ERROR OCCURED,,, IT COULD NOT OPEN KEY: HKEYLOCALMACHINE/SOFTWARE/CLASSES/QUICKTIMEPLAYERLIB.QUICKTIMEPLAYERAPPLCLSID
HELP!!!!

Start with the further information section of Troubleshooting issues with iTunes for Windows updates.
tt2

Quicktime Player 10 - Screen Recording

When I am in a screen recording I don't see the "stop recording" option in my menu bar. The only way to stop the recording is the keystroke method. This is ok for me, but not so much for students. Is there a preference to make this option viewable?

Im guessing this feature was taken out. I can zoom around while in the actual operating system. But when entering quicktime and screen recording I can zoom. But once the video is finished and played back, the zoom spots I did are not on the recording. Im guessing most likely ill have to get a paid verison of Screen recroding software if I want this done? Thanks for the response !

Help with .mov files that QuickTime Player says it can't read

Help. I have .mov files (on an external hard drive) I can see that they are there, but every time I try to open any of them with QuickTime Player I get the error message "could not be opened. The movie is not in a format that QuickTime Player understands."
Help....suggestions...ideas????

Same boat, hope someone has some ideas on this.

Can anyone help me with my quicktime player?

im tryin to watch apple movie trailers. and when i click on to watch it. it doesnt work. theres a question mark on the quicktime player. can anyone help me fix this?

Download the following files by right clicking and selecting "Save target as"
Flash Player Uninstaller
Flash Player Plug-in (All other browsers)
Save ALL files to your Downloads folder - DO NOT RUN anything yet.
Reboot your system.
BEFORE opening anything else, go to your Downloads folder and run the UNINSTALLER to remove all instances of Flash Player.
Next, run the Installer for other browsers.
Once Flash Player is installed go to: http://www.adobe.com/shockwave/download/alternates/#sp
Download BOTH files, the one on the right FIRST by right clicking and selecting "Save target as"... the other by clicking and following the steps to dwonload the FULL ActiveX installer.

Freeze on blank gray screen at startup in OS 9.2.2!?

Hi,
I've been a happy OS 9.2.2 user for many years on my G4/933. I have OSX.3 on a 2nd internal drive. But I do mainly audio recording, and I find OSX to be extremely sluggish, so I work primarily in OS9.
Everything had been working fine, but then last night as I restarted from OSX with my OS 9.2.2 partition selected as the startup disk, the computer rebooted then completely froze on a blank gray screen. No icon, question mark, sad Mac. Nothing. Since then I have restarted many time by holding down the Option key to go back to OSX. While in OSX I ran Disk Repair on the internal drive with OS 9 on it. And I then ran Disk Warrior 2.1 for OS9 on the drive. They both found some errors, but nothing critical and they were fixed. But I still get the gray screen of nothingness when restarting under OS 9.2.2.
With some hesitation I tried "zapping the PRAM", which i've never done before. As I held down the Command/Option/P/R keys the screen just stayed black, which was scary. When I finally let the keys go it changed the Gray Screen of Nothingness and I was able to reboot and get back to OSX. I have no idea if I actually zapped my PRAM or not, or if that is the right thing to do.
I can function in OSX, but I'm really hobbled without being able to work in my good old OS 9 environment. I would really appreciate any tips...!
Thanks - Steve
G4 (circa July '02) Mac OS 9.2.x
G4 (circa July '02) Mac OS 9.2.x

Okay. I discovered these two post from a guy who appeared to have a similar issue as you do:
OS 9 Gray Screen, Help - MacWorld Forums & Os 9 Gray Screen - MacOSX.com
He even used Mac OS 9 primarily for audio work. From what I gathered his Mac was suffering from corrupt preference files.
Try doing the following:
Boot into Mac OS X and open the Preference folder in you Mac OS 9 System Folder.
Move these files into the Trash: Finder preferences, Mac OS preferences & System preferences. Also trash the preferences files for your audio card if you have any.
Open your Mac OS X System Preferences and select your Mac OS 9 folder as your start up volume, then quit System Preferences.
Shut down your Mac and unplug it.
Open the Mac, remove all of your PCI cards, and press the PMU button for 10 seconds. (The PMU button is a tiny black button on a small silver block mounted somewhere on the motherboard. It should look similar to this.)
Reinstall you cards, close your Mac and plug it back in.
Press the power button. If all is well the Mac should be able to into Mac OS 9 with out any problems.
If it still hags on the gray screen then your Mac OS 9 partition might be heavily fragmented or nearly full.

QuickTime Player Gray Screen Help

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