RAR in phone
How can I extract RAR files right on my phone? I mean Series60, Series80
Its a standard manual available here from Googlehttps://docs.google.com/file/d/0B3gxedMzLn3UMFIyOFl6cmlzd1U/edit and you might have downloaded it by mistake JUST TRASH it also here http://www.dahuasecurity.com/download_4.html
Similar Messages
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So far I have found Australians to be the best technical support, although its rare to get them on the phone support line.
If I go to the shop in here, an Apple person will solve an issue in 7 mins, that a phone overseas tech help couldn't in one and half hours. That is the truth.Obviously you are not a Kiwi. Do you think there is something in the water that accounts for the difference?
Ciao. -
hi, my iphone 5 has refused to restore after i updated it to ios7 ...... it will not turn on, it will not restore i do get an error 21 mesg and i have attempted a couple of fixes from the net, but nothing seems to work . i have no acces to my phone it just is dead whats my best option, do i need to send it to apple ?
Hello Peter,
Thank you for using Apple Support Communities!
Error 21 is part of a range of error codes generally indicating that other software is interfering with the restore process.
Check out the troubleshooting from this article named:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
All the very best,
Sterling -
One day when tried to restart my iphone 4, I got a screen asking me to connect to itunes. Itunes asked me to restore my phone. When I tried to restore, I got an Error 23 saying it cannot be restored. I tried the phone support. They asked to contact the service centre. I then tried the service centre guys. They clearly did not know what Error 23 was. They asked to contact the apple support again. After 2-3 guys tried to blow me off saying it is a hardware issue, I asked for a senior analyst. Apple support assigned a senior guy who said he will contact the engineering team. After 2 days, I was told that the engineering team has confirmed that this is a hardware issue.
What I am surprised about is that no one seems to have done any analysis or debugging to figure this out. How do they decide that this is a hardware issue?
The first time I tried it from my laptop and got this message. The support guy told me that my laptop may have an antivirus software which may be causing this issue. So I took it to the service centre. They tried the same restore from their machine and got the exact same error.
The senior analyst that was later assigned to my case, again asked me to restore from my machine. I got the same error.
Basically what they had verified in all these activities was that I was getting error 23. I dont know how they decided that this was due to hardware issues?
Online documentation on Error 23 is vague. It is bunched long with other error codes. There is no clear explanation of what Error 23 is.
But most importantly It says 'In rare cases, this may be a hardware issue'.
So if it is a hardware issue in rare case, how was my case deemed to be a 'rare case'?
When I asked them to escalate this, they said that there is no way to escalate.
I have had a horrible experience with Apple support. Till this point I used to think of Apple as a class apart. But now I am totally disillusioned.
My phone was about a year and a half old. I dont mind it if it actually turns out to be a hardware issue. I will take it as my bad luck.
But I dont see how the support guys decided that this is a hardware issue. I need to know.
And secondly I am shocked that Apple has no escalation path.
Can anyone please help?Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add. -
Product Key and Phone-in Windows Validation
Hello I have installed Win10 Eval on two different computers,
the other day the first one decided to update itself to the latest version.
Upon completion, it started to ask for Windows Validation, so I did a search
to get the appropriate key and entered it with success using the "slui 3" command.
So I decided to try the "slui 4" command and got the expected dial 800 # to automated phone support.
I called in and entered all the digits from all the boxes, and started to enter the valid codes in their A-G boxes,
except that there is supposed to be an H box, and there was none. I did this twice.
Even got the live person elevated phone support, they then transferred me to something called option 4 I think,
but the phone dialer didn't transfer the call properly, and the call was dropped.
Basically this is just to let you know that Box H was missing, but the dropped support call could be an issue as well.
I love the way the latest build installs straight from the disk, clean.
I also think that it comes off as very intuitive even as its installing, no more boring status bars, praying for it to reach the other side!!
Keep up the great work!!
Thanks for the opportunity to help.
Ant.................ok so on the clean install, it seems to have activated itself without asking for the key entry.
That is the way it should be. By default, it is supposed to activate automatically. Only in rare circumstance one would be asked to enter the product key.
................is there any way to prevent it from doing it.
I'm sorry. I don't understand the question. Preventing it to do What ?
Prevent it from asking to activate ? If yes, like I said, it is supposed to get activated automatically.
................I will try again just to be sure.
You find enjoyment installing, don't you ? 2 hours of installing is not my cup of tea.
Well, enjoy. -
A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help
Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
Can anyone help? I updated my iPhone 4 with latest iOS 7 and now wi fi is greyed out, Bluetooth won't work and tbh am so angry! Phone now out of warranty so apple won't help without it costing me. Don't want to pay as its an apple problem not phone problem. It worked ok before. Tried everything, even clearing it down. Can't even back it up now unless I connect to a pc!
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
IPhone in "setup new phone" mode all of a sudden
Yesterday I plugged my iPhone to the charger.
Today when I took my iPhone 4, I noticed there was a gray linen background on the lock screen, there was a little round icon with an "i" above the unlock bar. I was expecting the picture of my family.
I unlocked it and was presented with a "choose a language" dialog. Hmm. So I scrolled down to Swedish, then back to English because that's the language I use on all my devices, and selected that.
I THINK I saw some cyrillic characters at the top left where the operator typically is displayed, then it changed into "No Service". That made me very wary.
Then I had to go trough the whole phone setup. Activate the phone. The phone knew none of my WiFi passwords. Luckily the last iCloud backup was from when I plugged in the phone last night, but it's still a hassle to set up everything.
I had to put in a new lock code and it kept interrupting me setting that up with other notifications. Our office exchange accoung required a lock code. Apple should have a look at this, notifications interrupting each other during setup...
But what happened? That what really buggers me! What possibly could have factory resetted the phone in the middle of the night? A bug? Have I been compromised somehow? Was it remote wiped without my knowledge? It wasn't turned off, i just pressed the home button and my iPhone had become a out-of-the-box thing with all my stuff gone! I tried to search the forums, I checked the usual Mac sites and tried to google around but I could not find anyone whith the same problem. Have I been compromised? Did my phone somehow receive a remote wipe?
The Diagnostic & Usage setting is completely empty. I had hoped that there maybe might have been logs.
Now I have to check settings because I use several itunes accounts (since I want to share photostream with my family but not imessages) and the setup process did of course not account for that. I suppose all my WiFi network passwords are gone. Or then all this stuff got restored by the iCloud backup. I can only hope. It seems my phone will be downloading apps and podcasts a few hours.
Listening status of my Podcasts is toast for sure, since that bit isn't cloud enabled yet and I haven't synced with iTunes for a few days.
This was a very unpleasent surprise
Root cause found. I'll still post this in case someone else finds himself in this perculiar situation then his google search is maybe more successful. Turns out my youngest boy apparently could not leave my phone alone. Our phones are set up to erase all data on the phone after 6 failed passcode attempts.
Since I was too cheap to purchase additional storage on iCloud I had to excluded backup of the camera roll (the pictures are on Photostream anyway) which means all videos made the past few months including of one birthday are all goneIt's rare, but it does happen. You could try a restore & see if that fixes the problem.
Disable auto sync when an ipod/iphone is connected under preferences in itunes.
Connect your phone, right click it in the device pane and choose backup.
When completed, right click the phone again and choose restore from the backup you just made. Disconnect your phone and see if the problem goes away. If not, it might be a hardware problem since you've stated you did a reset.
Reset: Press the sleep/wake button and home button at same time, keep pressing until the apple logo appears and then release. -
I have a hard time understanding why I can't contact support about THEIR problem. I plugged my iPhone into my pc. iTunes came up. It said there was an update available for the phone. I accepted that. Clicked on the "download only" because I didn't have the time to install it at that point. It downloaded but didn't stop. It continued to the 'backing up your iPhone' segment then froze. I waited at least an hour with no change. Finally I unplugged my phone..iTunes wasn't responding.I rebooted my pc then tried the same thing again. Same outcome even though I let it "Back Up" for 7-8 hrs while I slept. Same Story............... iTunes 10.4.0.80 is the software I'm using. When my phone is 'plugged' in what I see on it's face is "Sync in Progress".....for hours!
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Synced media like apps and music are not included in the iPod backup that iTunes makes. You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
14 weeks to get a phone line installed - £10 compe...
I moved house on 28/07 and after a huge amount of problems with Orange and after managing to cancel my account with them I ordered BT Broadband and Evening & Weekend Calls on 07/08/12.
I get 3 emails confirming my order, thanking me for choosing paperless billing etc.
My initial engineer appointment was on 14/09/12 which is 5 weeks and a long time. To quote BT: “It usually takes 15 working days from when you order. It can take longer but this is very rare.” (http://bt.custhelp.com/app/answers/detail/a_id/8317/~/how-long-will-it-take-to-install-a-new-line%3F)
I get a text and an email on 12/07 to remind me of my appointment between 1pm and 6pm. So far so good.
The router gets delivered at 12.30am. This is promising.
The engineer comes at 13.30pm, installs the BT Open Reach box in my flat and then asks me if I can open the electronic gate next door as he needs access to my neighbour’s pathway to activate the distribution point. I tell him I cannot as it’s not my building. We try the trades button on the door system. It doesn’t work. We try pressing random house numbers on the door system (there’s no flat numbers on the building) to see if someone’s home. Nothing works. I phone my landlord who tells me this is a council building. No one is coming in and out of the building/gate. After about 30 minutes of trying and waiting I tell him just to use his ladder and climb over the gate (it’s about 6 foot) and activate the distribution point. I’ll take the blame if someone complains. It shouldn’t be a problem as I live next door, I’ve got a BT Open Reach engineer with me and we have a perfectly valid reason to do it. He tells me he can’t do that because of health and safety riles and trespassing laws. Fair enough.
The engineer leaves but before he does he tells me that when I’ve got access to the pathway BT would be able to send an engineer within 24 hours to activate the distribution point. He also tells me there is no need for me to be there the next time as all the work inside is completed and the only thing that needs to happen is for someone to activate the distribution point which is located on a wall on my neighbours building accessible from the pathway. He points it out to me and there is indeed a black box on the wall which can be reached using a ladder in the pathway.
I phone BT to see if anyone can find out how to get access to the pathway as I assume that if BT has installed a distribution point there they must have a way for them to get access to it. Especially as the engineer told me there are 3 lines in my building so this must have happened before. I was wrong. I have to argue with the customer service person with a very poor command of the English language for 30 minutes. He doesn’t know what “the council” is and doesn’t understand whatsoever why I –and I quote- “Can’t just ask the neighbour to let the engineer in when the next appointment has been made”. I try to explain to him there is an electronic metal gate with a call system and I am unable to call anyone as there are no flat numbers on the outside of the building and asked if he was suggesting that I wait all evening after work until someone comes out and that even then, surely I can’t ask my neighbour to stay home to let a BT engineer onto his pathway because I am trying to get a phone line installed. He then presented me with another option: “We can install a new line from the road but this is chargeable by £350”. After 30 minutes of this and asking to speak to a manager several times –which was refused- I had enough and hung up.
Determined to get the problem resolved I rang again and got someone else on the phone. She was quite sympathetic and advised me to phone the council and see if they can help. She confirmed that I didn’t need to be there for the next appointment if someone could give the engineer access to the distribution point as all the work apart from the distribution point activation was complete. By this time it was 4pm on a Friday and she promised to call back at 4pm on Monday.
I called the council right away but they said the caretakers had gone home as it was late on a Friday and advised me to ring back on Monday.
I get a text from BT: sorry we missed you appointment etc.
BT calls me on Monday morning 10.30am asking if I’ve sorted it. I tell the person I was expecting a call from them at 4pm and therefore I hadn’t rang the council yet. He promises to ring me back on Wednesday at 10.30am.
I call the council later that day; they’re not very helpful and advise me to call them again on Tuesday.
On Tuesday they log the call and lo and behold. Wednesday at 8.30am, the caretaker calls me, gives me his mobile number, tells me the trades button on the call system will work before 9.30am and they can give them access remotely. If they’re coming after 9.30am, the engineer needs to ring him an hour in advance and he’ll come to open the gate. We’re getting somewhere.
I don’t get a call on Wednesday 10.30am.
I call them myself that afternoon and explain the above. The guy says he’s written it all down, everything will get sorted and I’ll get a text with the new time and date.
Someone with a very poor command of the English language phones me on Thursday. I asked why she is ringing me. She says it’s to makes an engineer appointment. I tell her she doesn’t need to ring me as I don’t need to be in the property and they should all the information needed as I called them the day before. She doesn’t have a clue what I’m on about. I tell her to read out what she has on her screen under the notes as I now don’t trust that the person the day before has written it down properly. She once again doesn’t have a clue what I’m on about. I ask to speak to her manager. She says he’ll call me back. 5 minutes later he does. His English is excellent and he seems to have found the notes and knows exactly what’s going on. This is encouraging. He says the first appointment they have is 03/10 (it is now 20/09) but he’ll make sure they get it earlier and he’ll ring me back. The first person that hardly speaks English calls back. She says the appointment will be on 03/10 between 8am and 1pm. I tell her that her manager told me he was going to make sure it was going to be earlier and ask her why he lied to me. She doesn’t understand what I’m saying. I try to explain to her that trades button on the call system will work before 9.30am and they can give them access remotely but if they’re coming after 9.30am, the engineer needs to ring him an hour in advance and he’ll come to open the gate. She doesn’t understand what I’m saying. I ask her to get her manager to ring me back as he speaks English. She says he’ll call within 15 minutes. I get a text 5 minutes later confirming my appointment for 03/10 between 8am and 1pm.
On 02/10 I phone the caretaker in the morning to let him know they’re coming on 03/10 between 8am and 1pm. I also called BT once again to check everything was clear, confirming they have the correct mobile number of the caretaker etc. They say they have all the information needed and promise that the work will be done.
I phone on the afternoon of the 3rd to check the work had been done and I am told that it hasn’t as the engineer needs access to a flat roof and the caretaker can’t provide him with that. I explain that the original engineer had been on the flat roof already and told me they only needed to get through the gate to activate the distribution point so I don’t understand why they now need to get back on the roof. The roof can be accessed with a ladder (which they all standard have with them) from the pavement anyway so why do I need to be there? They tell me that the engineer has tried to call me but my phone was switched off. I am 100% sure that my phone has been on all day and I haven’t received any missed calls. Also, after all of the above, I wouldn’t switch my phone off on the crucial day. The engineer is lying. After being on the line for 15 minutes (as it takes at least 5 minutes to go through the automated menu every single time you call them and it literally takes a minute for the information to come up on their screen every time they need to access a file) that I don’t have time to discuss this right now as I have an important teleconference with an overseas client and ask for someone to call me back that evening to discuss this as I am busy at work all day.
I receive a text 10 minutes later saying the next engineer appointment is 12/11 between 1pm and 6pm.
This is 14 (!!!) weeks after ordering the service. I phone back when I have a short break at work to discuss this and request a call back. Someone calls me back 5 minutes later and asked for my account information which I don’t have handy so I ask to hold on while I’m looking it up. She hangs up on me.
I stay late at work to write an email on the email form on the website with a watered down version of all of the above and I get a confirmation email that it’s arrived.
I get another text that evening at 8.40pm as well as an email saying -once again- that the next engineer appointment is 12/11 between 1pm and 6pm.
Someone calls me at 8.50pm saying that the next engineer appointment is 12/11. I tell him I know this as they’ve sent me 2 texts and an email already and that this date is unacceptable and ask to speak to his manager. He tells me I need to call the Order Management Department. I ask him what the number is. You’ve guessed it: 0800 0800 150.
Someone called Chris XXXXX calls me the morning after to discuss the email I’ve written the day before. He gives me the usual “Open Reach controls the engineers” story and tells me the appointment will not be earlier than 12/11. I tell him this is unacceptable and if the appointment can’t be moved forward I want some compensation for all the expense and inconvenience caused. He tells me that since I haven’t been billed yet I’m not eligible for any compensation but as a gesture of good will he will give me £10 which I’m normally not eligible for as this is only given to people whose engineer didn’t come on time. I try to explain that if the engineer would have called me as he said he’s done (and not lied like he’s done) I could have explained where the distribution point was and I probably even would have rushed home from work to finally get it sorted. We argue a bit about compensation in which he tells me he’s already doing me a favour by giving me £10. I stop the argument to discuss more practical issues and ask him if I now need to be home on 12/11. He says I do. I now need to take another day off work it seems. I ask him if the caretaker needs to be there as well. He says he does. I ask him if I should invite anyone else and provide tea and biscuits for everyone. I don’t think he gets the joke. We argue a bit more about compensation, we get nowhere. I’m now getting upset. He says he’ll call me back at 1.30pm.
He does and immediately I ask him for his direct phone number. He says he doesn’t have one. I ask him for his email address. He says he doesn’t have one. I ask how to get in touch with him. He says through the 0800 call centre or the form on the website. Now the line gets really bad and gets disconnected. There is nothing wrong with my mobile or signal, I have 5 bars and 3G showing but I can’t hear him and the line gets disconnected. This happens 2 more times. I get him back on the phone and I ask him to call me back on my work landline. He does and a number shows up on the phone (not the 0800 one that showed up when he called my mobile). I immediately write it down and tell him he just lied to me about not having a direct line. He says it’s a desk used by many people. I tell him that if I ring that number and he’s around there’s chance I could get to speak to him surely. He says it’s only used for outgoing calls. I haven’t tried to ring it and can’t be bothered to be honest. I stop this argument and bring the conversation back to compensation. I ask if he can at least give me a few extra months free or upgrade my account for free for a few months maybe by throwing in some telly or something. He says he can’t do that and they can review compensation once the line has been installed. I tell him that’s not good enough and that this whole story is going online and hang up.
Worst customer service I’ve ever experienced and it seems that I’m stuck with it because I’ve already got an appointment and cancelling and going with another provider will result in an even longer wait.
I’ve been offered £10 compensation for taking 2 days of work, hours on the phone, massive mobile phone bills, a lot of stress and 14 weeks without a landline or internet. Truly unbelievable.Hi
I am sorry to see you are having problems with your BT Service
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
I don't understand why your company would not want to be customer freindly and helpful , If i wou;d have known there wwas no way of communicating with you other than typing i would not have purchased any of the ipod items we own . I think you should be ashame for your company for not adding a personal touch not every one is conputor savy and do make mistakes when typing but nno one in your company will help unless i chat online i don't always have time to do this and it makes me upset and angery when i have to talk to a computor instead of a live person I hanve talked to pple representive 2 were very freindly i was a complete A## and very rude i don,t understand how your company grows with bad attitueds and taking so long to respond back to you .I wish i could find another brand that did what the the ipod does andd i would toss mine for it .
First, please understand that you're not communicating with Apple when you post in these forums. Everyone here, with rare and limited exceptions, is just a fellow user.
If you want help directly from Apple with a technical problem with an iPod, you can either visit an Apple Store, if there's one near you, or you can call Apple tech support. You can find a list of phone numbers for Apple support for the various countries here:
http://support.apple.com/kb/HE57
If you are referring to problems with the iTunes Store, then as is common with most if not all download stores, Apple only provides technical support via email. I presume that they find it not to be cost-effective to provide phone support for such small purchases.
BTW, the forum you posted in, iTunes U, is for colleges and universities who provide content through the iTunes Store. For user questions about iTunes, use one of the general iTunes forums. If you want to comment to Apple, their feedback pages:
http://www.apple.com/feedback
Regards. -
I tried to update to IOS6 and then it asked me to connect to itune. The I got an error message when I restore my phone. right afte the phone crashed. When I tried to restart the phone with pressing the button on the top and the navigating botton for a few second, all came up was a blank blue screen. Please help!
You said: "I looked up 1611 and it says a bunch of random things that have nothing to do with my problem."
Why do you think that?
From that search, did you read: "
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service."
Did you follow the troubleshooting security software issues article?
ot this one:
iOS: Resolving update and restore alert messages -
My phone is in recovery mode but its not recognized by my computer
I could not get in to my phone because I forgot my Passcode. I was finally able to get my iPhone in recovery mode but it is not recognize my device. I know the USB cord works because I also have an iTouch and it connects. I've also tried to connect on different USB ports. I also have a Desktop and I downloaded iTunes and connect my iPhone to my desktop. When I connect the iPhone to my desktop it connected to iTunes and it showed that it was in recovery mode. I tried to restore it but I keep getting error 1611. All my USB cords work and the ports are working fine. I have the most updated software and I've tried using DFU mode. Does anyone have any suggestions or can my phone be saved at all.
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service. -
I have had my iphone replaced twice since i got it because of problems and now my iphone 4s has had the wifi slider greyed out for some months, but since the phone was 'technically'** over a year old when it did this i wan't in guarantee anymore so haven't bothered to take it in yet. would they be able to do anything about this in store? or would it cost me an arm and a leg? PLEASE HELP!!!
**Basically, the phone guarentee doesn't go on how long you have had the replacement phone but on how long you would have had the first one if it had not been replaced.If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
My iPhone 5 got wet and I dried it out for 3 days. Now when I charge it the apple logo keeps blinking. Phone is unresponsive, so I tried to restore it but got error code 21. Tried on another computer and got error code 2006. Any suggestions, or is it impossible to get it back?
http://support.apple.com/kb/ts3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
If neither of those fix it, then it's toast. it will have to be replaced.
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