RDS terminal services users automatic logsoff

Question

Please help or advice ; when trying to logon on RDS terminal Services on windows server
2008 r2 it automatically logsoff, it shows  welcome,applying user settings, preparing desktop and logoff.

Answer 1

On AD environment Tab everything is the same as any other users that are working ok. here is the log
Log Name:      Application
Source:        Microsoft-Windows-User Profiles Service
Date:          2014/09/16 10:12:41 AM
Event ID:      1542
Task Category: None
Level:         Error
Keywords:     
User:          SYSTEM
Computer:      TS.QUO.co.za
Description:
Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
    <EventID>1542</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2014-09-16T08:12:41.331620700Z" />
    <EventRecordID>676052</EventRecordID>
    <Correlation />
    <Execution ProcessID="848" ThreadID="15188" />
    <Channel>Application</Channel>
    <Computer>TS.QUO.co.za</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="Error">The system cannot find the file specified.
</Data>
  </EventData>
</Event>